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Assistance Request - Firefox Browser Animation and Window Issues

Dear Firefox Support Team, I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. De… (tuilleadh eolais)

Dear Firefox Support Team,

I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. Despite my efforts to troubleshoot, I have encountered problems with various animations within the browser.

The specific issues include:

  Text Selection Animation: The animation for text selection does not function.
   Element Overflow Scroll: The animation for scrolling within elements in overflow does not work.
   Developer Menu Resizing (F12): The animation for resizing the developer menu (F12) is not functioning.
   Button Hover Effects: When hovering over elements such as buttons, the expected CSS :hover modifications do not occur.
   The cursor remains the same regardless of where it is moved. This is particularly problematic as the cursor often retains the icon corresponding to editable text even when over buttons.

Additionally, there are complications when resizing the browser window. Upon resizing, the window seems to "half" itself, making it impossible to drag or further resize. This behavior also hides the three standard buttons present in all windows.

An additional symptom is that when I initially open the browser, it functions perfectly. However, during usage, the first indication of a problem is the disappearance of the mouse cursor, requiring movement for a couple of seconds. From that point onward, all mentioned issues begin to manifest.

I have taken several steps to address these issues, including:

   Complete Firefox Reinstallation: I uninstalled and reinstalled Firefox from scratch in an attempt to resolve the problem.
   ESR Version Testing: I experimented with the Extended Support Release (ESR) version of Firefox, but the issues persisted.
   Hardware Acceleration Disable: I disabled hardware acceleration to check if it was causing the problems, but the animations still did not work correctly.

Despite these efforts, the problems persist, and I am reaching out to seek your expert guidance in resolving these issues. Your assistance in this matter is highly appreciated.

Thank you for your time and consideration.

Best regards,

Ivan Beltrame

Asked by Ivan Beltrame 6 mhí ó shin

Answered by cor-el 6 mhí ó shin

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Profiles Page Open Directory Button Broken

Need a little help with About:Profiles page have xfce but a weird bug on my machine its not a show stopper but annoying if i open firefox and type about:profiles ir show… (tuilleadh eolais)

Need a little help with About:Profiles page

have xfce but a weird bug on my machine its not a show stopper but annoying if i open firefox and type about:profiles ir shows you profiles on Firefox you get a box to open the file which should open Thunar (file manager) to show files, but mine opens Sublime text ????

See https://i.imgur.com/EErkzo6.png here I am on Arch Linux with Xfce & DWM combo spoke to other XFCE & DWM users they have weird issues like nothing happens or a text editor opens on theirs ?

So just wondered if it was a FF issue

Asked by daleholden 6 mhí ó shin

Answered by daleholden 6 mhí ó shin

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Is there a setting or an Add-On to keep logins of any site with login longer?

Hallo there, somebody knows how I could on my side the log out timeout of any website where I have a login some longer? I am using a forum (ubuntuforums.org) quite often… (tuilleadh eolais)

Hallo there, somebody knows how I could on my side the log out timeout of any website where I have a login some longer? I am using a forum (ubuntuforums.org) quite often and after only few minutes I am logged out, I have to login again. This is annoying. I would love to manipulate such logins so that the site thinks, I just logged in and does NOT log me out automatically after x minutes or seconds.

Is there such Add-On or setting? I guess its the expiration date of session cookies, isnt it that, where these log outs are calculated? Thanks for hints, I am on Firefox latest (119.0) on Windows and Ubuntu. frank

Asked by franc 6 mhí ó shin

Answered by cor-el 6 mhí ó shin

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Firefox - New Tabs just close(only once per restart)

.... when either trying to open them by clicking "open link in new tab" or by manually opening a new tab, then typing something into the browser-line. This has been an i… (tuilleadh eolais)

.... when either trying to open them by clicking "open link in new tab" or by manually opening a new tab, then typing something into the browser-line.

This has been an issue for me now for several versions of firefox ever since like 6 Months ago. It is very annoying, especially after having finished typing a rather long website-adress or search phrase, then hitting enter only to get the new tab closed right into my face without any further comments.

Help would be >MUCH< appreciated!

Cheers~

Asked by Alexander.Weihrauch 6 mhí ó shin

Answered by zeroknight 6 mhí ó shin

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CBS.com videos does not load

Only black screen. No any extension.. I tried clear cookies so many times.. allow all things website.. disabled.. none of these helped. Its same also on Chrome.. edge so … (tuilleadh eolais)

Only black screen. No any extension.. I tried clear cookies so many times.. allow all things website.. disabled.. none of these helped. Its same also on Chrome.. edge so yeah dont know what happened in one week because it worked last week fine only firefox and now not.. Tried ask here also because CBS support not want help me..

Asked by Makezu 6 mhí ó shin

Answered by Makezu 6 mhí ó shin

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DNS setting issue with particular website

As described in this thread (https://support.mozilla.org/en-US/questions/1431159#answer-1618832), I had a problem accessing one particular domain after doing everything I… (tuilleadh eolais)

As described in this thread (https://support.mozilla.org/en-US/questions/1431159#answer-1618832), I had a problem accessing one particular domain after doing everything I could find to fix it. Setting DNS to Increased Protection fixed it. It's partly just curiosity but also concern that I'm asking if there is an issue that should be addressed.

The basic scenario: could not access one particular domain only in FF on one computer. No problems with FF on other devices and no problem with other browsers on the computer in question. Configuring DNS settings to Increased Protection is the only thing that allowed me to access that site (which happens to be the org I work for). So the setting is only necessary on this device and only for that domain.

What's the explanation or solution for ensuring I don't have other DNS issues, or something else, that will be a problem later?

Asked by lifespan 6 mhí ó shin

Answered by lifespan 5 mhí ó shin

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Cannot watch streaming movies on Netflix in Firefox browser??

Every time I open Netflix in Firefox browser, to watch streaming movies, it won't show them but keeps taking me to a page asking me to log in again or pay for a Netflix a… (tuilleadh eolais)

Every time I open Netflix in Firefox browser, to watch streaming movies, it won't show them but keeps taking me to a page asking me to log in again or pay for a Netflix account. (attached) I already have a Netflix account and can watch streaming movies with no problems on other browsers, but not using Firefox, which is my Default browser.

Asked by zlloyd2 6 mhí ó shin

Answered by Marty McFly 6 mhí ó shin

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Why did default CSS behavior for a nested/child element change from "initial" to "inherit" after update?

I updated from version 106 to version 118.0.2, then to 119.0.1. The last to updates made a local HTML page behave differently than before. The problem is this: the "insi… (tuilleadh eolais)

I updated from version 106 to version 118.0.2, then to 119.0.1. The last to updates made a local HTML page behave differently than before.

The problem is this: the "inside text" below was not(!) bold before the update, I suppose the containing element of the text defaulted to "initial," but began to default to "inherit" after the update.

This is HTML:

  <TABLE>
    <TR>
      <TD class="group">
        outside text
        <TABLE>
          <TR>
            <TD>
              inside text
            </TD>
          </TR>
        </TABLE>
      </TD>
    </TR>
  </TABLE>

This is external CSS linked to the page:

 TD.group
   { font-weight:bold;
   }

So I added "TD.group TABLE{font-weight:initial;}" to the CSS to make it work as expected/before.

I wonder why this change was made by the developers, Did I miss any changes made to HTML/CSS specification?

Thank you

Asked by antizilla 6 mhí ó shin

Answered by cor-el 6 mhí ó shin

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I cannot login to Reddit

I'm a Reddit user and until today I used to login just fine. Now I get the error message "Incorrect username or password" when I try to login in Mozilla Firefox (version … (tuilleadh eolais)

I'm a Reddit user and until today I used to login just fine. Now I get the error message "Incorrect username or password" when I try to login in Mozilla Firefox (version 119.0.1 (64-bit)). If I use Google Chrome or Microsoft Edge I log in with no problem.

Asked by Online_Rambo 6 mhí ó shin

Answered by Online_Rambo 6 mhí ó shin

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Opened Mozilla, AdBlock installed, bookmarks bar gone, large chunk of my web history different?

Hi, I opened Mozilla after coming home from work today and had a few weird things happen. First things first, I was welcomed with a "Thank you for installing AdBlock" pag… (tuilleadh eolais)

Hi, I opened Mozilla after coming home from work today and had a few weird things happen. First things first, I was welcomed with a "Thank you for installing AdBlock" page. Which wouldn't be all that odd if I didn't use Ublock Origin instead. I removed the extension, ready to move on, but then I noticed all my bookmarks in the toolbar were gone! The ones saved to other bookmarks are still there, but the ones on my toolbar are deleted and not hidden. While I was investigating that, I found that my history looks weird? It's a bunch of pages on Nexus Mods that I visited a month ago or so but haven't visited recently.

Only my three devices, PC, phone, and Steam deck are logged in, but I'm worried my account has been compromised. I've changed my password and am trying to get two-factor authentication up.

Asked by Mia 6 mhí ó shin

Answered by Mia 6 mhí ó shin

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Refresh page while in full screen mode.

I am using MacOS Monterey 12.7.1 with the latest Firefox version. When in full screen mode, if I want to refresh the screen I move the mouse pointer to the top of the pag… (tuilleadh eolais)

I am using MacOS Monterey 12.7.1 with the latest Firefox version. When in full screen mode, if I want to refresh the screen I move the mouse pointer to the top of the page to get the tools to display but when I move it down the the refresh button, it quickly hides again before I can refresh the page. Does anyone know of a solution to this or a keyboard shortcut I can use to do a page refresh while in full screen mode?

Asked by bsisler 6 mhí ó shin

Answered by cor-el 6 mhí ó shin

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My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting history for all non-bank-related URLs?

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting … (tuilleadh eolais)

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting history for all non-bank-related URLs?

Asked by ChrisBG 7 mí ó shin

Answered by cor-el 7 mí ó shin

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Firefox header bar missing

The header bar at the top of the screen has disappeared from Firefox when run from my desktop computer (Image 1), but not when run from my laptop computer (Image 2). Wit… (tuilleadh eolais)

The header bar at the top of the screen has disappeared from Firefox when run from my desktop computer (Image 1), but not when run from my laptop computer (Image 2). With the desktop, the maximize, minimize etc buttons are now on the same toolbar as the File Edit View etc buttons and there is no indication as to what website is being viewed. This problem occurs even when Firefox is run in Troubleshooting mode. Both instantiations are v. 119.0. How can I get the header back on my desktop instantiation?

And while I'm at it: With the current version of Firefox, the bookmarks toolbar is below the list of open websites, whereas several versions ago it was the other way around, which seems much more intuitive. Is there a way to switch them back so that the bookmarks menu is at the top?

Thanks!

Asked by coffent 6 mhí ó shin

Answered by cor-el 6 mhí ó shin

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WhatsApp does not open in FireFox 119.0

WhatsApp Web endless loading and general website whatsapp.com does not open correctly in FireFox 119.0. I tested other browsers: Chrome, Brave, Opera - everyone opens Wha… (tuilleadh eolais)

WhatsApp Web endless loading and general website whatsapp.com does not open correctly in FireFox 119.0. I tested other browsers: Chrome, Brave, Opera - everyone opens WhatsApp normally. I also tested FireFox on other devices with a clean installation - the problem persists.

FireFox 119.0, Windows 10, Windows 11.

Asked by alexx-design 6 mhí ó shin

Answered by alexx-design 6 mhí ó shin

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Tabs height got really big suddenly

Today I opened Firefox and the tabs were like this. I didn't touch any options in userChrome.css or about:config in months, so I have no idea why it happened (maybe a sho… (tuilleadh eolais)

Today I opened Firefox and the tabs were like this. I didn't touch any options in userChrome.css or about:config in months, so I have no idea why it happened (maybe a shortcut or the last update changed something?). How do I go back to a normal height? Thank you kindly for your responses

Asked by marrocco.simone00 6 mhí ó shin

Answered by marrocco.simone00 6 mhí ó shin

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recently closed tab show the tabs of all opened windows at once instead only one.

I don't know if it is because i closed firefox task end, or if it is a bug from update to v119 (when i reopened firefox, there was the updated tab). But now when i fly my… (tuilleadh eolais)

I don't know if it is because i closed firefox task end, or if it is a bug from update to v119 (when i reopened firefox, there was the updated tab). But now when i fly my pointer on "recently closed tab", instead of only having the 15 last closed tab of my current firefox windows, i have also the 15 of each opened firefox windows. means if i have 2 page it show 30 tabs, etc. the first 15 being the tab of the current windows (ex: FF windows 1) and the 15 next for the other opened one (FF windows 2), when i check "recently closed tab" on the other windows it is reversed (the 15 first tab are the windows 2 closed ones, and the 15 next from the windows 1). It is me, or a global bug (or new feature). If the second, how to return to the former option (means having only the tab closed from the current windows showing)

Asked by thor94 6 mhí ó shin

Answered by thor94 6 mhí ó shin

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Chatgpt issue on Firefox browser, comparing Edge

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface… (tuilleadh eolais)

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface only shows an 'Upgrade' option instead of the 'Refer a Friend' feature, which suggests that my subscription isn't being recognized properly. Additionally, whenever I try to send a message in the chat, I receive an error stating, 'Our systems have detected unusual activity from your system. Please try again later.' I haven't encountered these issues on other browsers. Could you please provide assistance or guidance on how to resolve these problems with Firefox?"

I have tried to clear the cache, and relogin, does not work...

I am wondering if this is an issue of Firefox or ChatGPT, any resolution on this?

Asked by Zhenggli 6 mhí ó shin

Answered by Zhenggli 6 mhí ó shin

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Certain websites timing out in Firefox but not Safari

On both my old laptop and a new one (so a new installation of Firefox), I'm unable to load Frontier Airlines' website (www.flyfrontier.com) and get a time-out message: … (tuilleadh eolais)

On both my old laptop and a new one (so a new installation of Firefox), I'm unable to load Frontier Airlines' website (www.flyfrontier.com) and get a time-out message:


The connection has timed out

The server at flyfrontier.com is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.


This happens even with all of my extensions disabled, with enhanced tracking protection turned off for that site and with HTTPS-only mode and DNS over HTTPS disabled. It also happens when using Firefox in safe mode. Safari loads the same website very quickly and with no problems. Does anyone know what might be going wrong? Thanks.

Asked by mrjhalford+software 6 mhí ó shin

Answered by zeroknight 6 mhí ó shin

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Youtube playback is prevented on firefox but not on Chrome when using an ad blocker.

YouTube is blocking playback on Firefox due to my use of an ad blocker. However, playback is not blocked in the same circumstances when I use Chrome. Are they trying to s… (tuilleadh eolais)

YouTube is blocking playback on Firefox due to my use of an ad blocker. However, playback is not blocked in the same circumstances when I use Chrome. Are they trying to stop me from using an ad blocker or overturn my browser choice by forcing me to move from Firefox to Chrome for playback with an ad blocker enabled?

Asked by martinpugh2 6 mhí ó shin

Answered by Terry 6 mhí ó shin