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Crash Firefox

Hi, can you help me? I have these crash codes in my Firefox: bp-e33a7455-ba75-44e6-a5a7-8839f0210505 bp-0cc54bc8-471d-4095-acef-7bebf0210410 Thanks in advance. … (tuilleadh eolais)

Hi, can you help me? I have these crash codes in my Firefox:

bp-e33a7455-ba75-44e6-a5a7-8839f0210505 bp-0cc54bc8-471d-4095-acef-7bebf0210410

Thanks in advance.

Asked by Mennadiego 42 nóiméad ó shin

Crash Firefox

Hi, can you help me? I have these crash codes in my Firefox: bp-e33a7455-ba75-44e6-a5a7-8839f0210505 bp-0cc54bc8-471d-4095-acef-7bebf0210410 Thanks in advance. … (tuilleadh eolais)

Hi, can you help me? I have these crash codes in my Firefox:

bp-e33a7455-ba75-44e6-a5a7-8839f0210505 bp-0cc54bc8-471d-4095-acef-7bebf0210410

Thanks in advance.

Asked by Mennadiego 45 nóiméad ó shin

firefox randomly restarts a few times a day. no error no. no crash report. and not able to restore tabs.

so this happens a few times a day. my firefox randomly restarts and all tabs are gone. no error no notification nothing. it also happens in safe mode. i already tryed to … (tuilleadh eolais)

so this happens a few times a day. my firefox randomly restarts and all tabs are gone. no error no notification nothing. it also happens in safe mode. i already tryed to "refresh" firefox that did not fix the issue. my firefox is up to date. im on windows 10 which is als up to date. please advise cause its driving me crazy to lose my tabs every few hours..

Asked by ton_wittenberg 3 huaire ó shin

STILL NO PLAYABLE SOURCES FOUND! HELP!!

I've tried evreything the on the help pages. All addons installed, everything you say I have to do to play actual livestreams on firefox. Still nothing works. Since Adobe… (tuilleadh eolais)

I've tried evreything the on the help pages. All addons installed, everything you say I have to do to play actual livestreams on firefox. Still nothing works. Since Adobe stopt develloping their software in 2020 I can't play any live streams. I don't wat to use edge, but edge works on Live Streams. I've installed the Media features pack, used every fix on het help page. Nothing works. I just want to use Firefox. Why is Modzilla making this so hard?????

Asked by justajokemyfriend 4 huaire ó shin

Part of page is blank/broken

Part of this page is blank/broken in Firefox (am updated to most current version) and I tried in safe mode, same issue. Works fine in Chrome... Wish I could upload pictur… (tuilleadh eolais)

Part of this page is blank/broken in Firefox (am updated to most current version) and I tried in safe mode, same issue. Works fine in Chrome... Wish I could upload pictures, but size is too big and I cannot for the life of me make the screen shots smaller without losing the useful info.

Asked by ravendragonwing 5 huaire ó shin

Firefox 88.0.1 crashes every time it closes

Firefox 88.0.1 crashes every time it closes. It also causes problems with my Yahoo email, now I have to sign in every time I use Firefox 88.0.1 This problem started right… (tuilleadh eolais)

Firefox 88.0.1 crashes every time it closes. It also causes problems with my Yahoo email, now I have to sign in every time I use Firefox 88.0.1

This problem started right after I use the troubleshooting to resolve a problem.

I use Revo Uninstaller Pro version 4 to complete remove Firefox. I shut down the computer and start it again after waiting for 5 minutes.

That did not work.

So when will this problem be fixed.

Asked by JEVColorado 7 n-uaire ó shin

Last reply by FredMcD 5 huaire ó shin

Firefox still constantly crashes

I posted this question before, and it got escalated, but there wasn't a resolution or fix suggested. I am hoping with more crash reports I can get some help finding a sol… (tuilleadh eolais)

I posted this question before, and it got escalated, but there wasn't a resolution or fix suggested. I am hoping with more crash reports I can get some help finding a solution! Firefox is now crashing routinely - as in, many times each day. I am at my wits end! It's not profile-related as I sync my browser profiles and have no issues on my other computer. I did a clean install, and the crash frequently slowed for a while, but now I'm back to tearing my hair out. Please help!

Here are the recent crash reports: bp-fdc51734-9975-4a67-a33f-348cb0210517 5/16/21, 6:48 PM View bp-b39dd934-e7ae-4f8b-80f7-1123d0210517 5/16/21, 6:48 PM View bp-cdead43d-7977-4425-95b7-e589d0210517 5/16/21, 6:48 PM View bp-7a93ee79-f638-4e30-b3bf-f66d90210517 5/16/21, 6:48 PM View bp-c16b3c85-3a20-4923-8ae7-4b72b0210517 5/16/21, 6:48 PM View bp-765b10f5-9988-4955-804f-175a90210517 5/16/21, 6:48 PM View bp-db61262c-686c-4a74-b141-4d4740210517 5/16/21, 6:48 PM View bp-3e3e63df-bb83-40f2-9058-b3b9c0210517 5/16/21, 6:48 PM View bp-d917cb17-4011-485f-974f-303880210517 5/16/21, 6:48 PM View bp-7831bfb3-dd19-43fb-b222-57c8b0210517 5/16/21, 6:48 PM View bp-653aee9f-1e77-4150-be7e-26a940210517 5/16/21, 6:48 PM View bp-8a89c943-4384-4b36-b30e-5f3d80210517 5/16/21, 6:48 PM View bp-c0a188b3-66e6-4530-8193-433840210517 5/16/21, 6:48 PM View bp-afca439c-82b6-446e-bb53-9b52f0210517 5/16/21, 6:48 PM View bp-a0f8dc37-5685-4b98-901d-dd2850210517 5/16/21, 6:48 PM View bp-9d78a008-f795-4447-b5a0-49f270210517 5/16/21, 6:48 PM View bp-67a74ec3-cf4e-4e4c-9378-a06060210517 5/16/21, 6:48 PM View bp-efb8faac-8570-4aaf-8e8a-1494c0210517 5/16/21, 6:48 PM View bp-03e450d7-37a2-469c-b71d-ef8ed0210517 5/16/21, 6:48 PM View bp-4d2a1325-5742-47e0-8d65-2ca220210517 5/16/21, 6:48 PM View bp-667d292b-3d39-48c4-824d-54de60210517 5/16/21, 6:48 PM View bp-c716da51-24d7-48f4-8b2e-c1fbd0210517 5/16/21, 6:48 PM View bp-94f1c241-8f4f-4cfd-95e9-cf76d0210517 5/16/21, 6:48 PM View bp-9dd81788-bd24-4295-854c-487270210517 5/16/21, 6:48 PM View bp-5ca07018-55c1-48df-9936-d13dc0210517 5/16/21, 6:48 PM View bp-c00e9ba3-9fb3-46e0-873b-a2d150210517 5/16/21, 6:48 PM View

Asked by alifreeman93 1 lá ó shin

Last reply by alifreeman93 6 huaire ó shin

Won't open certain pdf files and crashes

Firefox v88.0.1 on Win 10 Pro 20H2 PC, Windows Security (Windows Defender). All fully up-to-date. This problem only started recently: When link is clicked in FF to open … (tuilleadh eolais)

Firefox v88.0.1 on Win 10 Pro 20H2 PC, Windows Security (Windows Defender). All fully up-to-date.

This problem only started recently: When link is clicked in FF to open certain pdf files, a new, fully formatted FF window opens, but the body is blank white and the pdf never loads. Doesn't happen with all pdf files listed on the "referring" page, but just some of them on a certain well-known and trusted web site, and it's very reproducible.

Setting FF to open pdf files in Adobe Reader doesn't help. Same ones open but the others still won't. Other people tell me they have no problems opening those pdf files in FF.

I completely uninstalled and re-installed FF but that didn't help. Doesn't matter how I set the security/privacy options, have Ghostery on or off (only extension installed). Use recommended performance settings is enabled, DNS over HTTPS is off, tracking protection can be standard or strict, etc.

If I click Manage Exceptions under Enhanced Tracking Protection, there's no way to enter any exceptions so I can't exempt the website in question.

If I keep trying to open one of those pdf files, FF becomes totally unresponsive. Task Manager lists ~4-5 FF entries but I can't End Task for most of them, and I typically have to reboot PC. Windows creates a firefox.dmp file which says: FAULTING_THREAD: 000012f8 PROCESS_NAME: firefox.exe ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached. EXCEPTION_CODE_STR: 80000003

I've run out of things to try...

Any ideas ?

Thanks!

Asked by rohe1318 9 n-uaire ó shin

Last reply by rohe1318 6 huaire ó shin

Sites don't function properly

I'm having this issue where I'll click on a link within a site, and it won't open. I'll have to try multiple times before it does. Or, it'll start to open, and then close… (tuilleadh eolais)

I'm having this issue where I'll click on a link within a site, and it won't open. I'll have to try multiple times before it does. Or, it'll start to open, and then close. Like, I'll try to open the menu on YouTube, and have trouble. Also, sometimes I'll be randomly sent from the current website to the one I was on previously. I've noticed this a lot on YouTube and Pinterest. Also, sometimes a site won't close right away when I click on the X. The YouTube controls are faulty. I'll click to pause, and the screen size with change. I don't want to change browsers, but I will if this keeps up. It seems to be getting worse.

Asked by vnaginis 12 uair ó shin

Last reply by FredMcD 8 n-uaire ó shin

Firefox won't load pages while other browsers do

I keep having problems with Firefox not loading certain pages despite that Microsoft Edge works fine. I've cleared my cache and cookies, tried disabling my firewall, and … (tuilleadh eolais)

I keep having problems with Firefox not loading certain pages despite that Microsoft Edge works fine. I've cleared my cache and cookies, tried disabling my firewall, and also tried Safe/troubleshooting mode and the problem was still there. Facebook Messenger and Google Hangouts are two of the ones that regularly don't work (and sometimes Submittable, Outlook, and Google Docs), but sometimes I can just refresh the page half a dozen times and then it works. I moved and switched internets two weeks ago and it may have started then (or a few days after). I also tried turning off the proxy and disabling Ipv6.

My comp: Windows 10, 64-bit, HP laptop, new in December 2019. Processor: AMD Ryzen 3 3200U with Radeon Vega Mobile Gfx.

Asked by FrancesKoz 1 lá ó shin

Last reply by cor-el 10 n-uaire ó shin

Cannot open Firefox because "Firefox Profile Missing or Unavailable." But I did find it in my Library. Using MacBook Pro, High Sierra

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable." I found the profile in my Library. Looked for internet advertised "… (tuilleadh eolais)

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable."

I found the profile in my Library.

Looked for internet advertised "Firefox profile manager," but could not find it. Only one I could find was obsolete.

Thank you.

Asked by Rob 1 seachtain ó shin

Last reply by ·´¯`·...¸>-)))º> ~dbben 12 uair ó shin

With Firefox windows left open, Sound stops working as the day progresses

Firefox (and Windows) is up to date, but this problem has existed for several versions now. I can't be sure when it started. This is on a Windows 10 PC. My normal rout… (tuilleadh eolais)

Firefox (and Windows) is up to date, but this problem has existed for several versions now. I can't be sure when it started. This is on a Windows 10 PC. My normal routine is to leave several Windows and Tabs open. When left for a while, Windows turns off the screen. When I resume, I find that sound doesn't work. I check that the speakers are not Muted in Windows, I check that Windows Media Player doesn't have the sound switched off. I run Troubleshooter, which finds nothing wrong. I have to reboot the PC, to get the sound back.

Asked by Keith1969 14 uair ó shin

Firefox won't open, even after several re-installs.

Firefox worked fine for many months on my Dell laptop. Then, in April, I suddenly could no longer open it. I spent many hours "chatting" with Microsoft tech, and doing wh… (tuilleadh eolais)

Firefox worked fine for many months on my Dell laptop. Then, in April, I suddenly could no longer open it. I spent many hours "chatting" with Microsoft tech, and doing what she said, reloading Windows, etc. She seemed to think that Windows was interfering somehow with Firefox function, but finally, she gave up and said she didn't know how to help.

Once in a while, I can open Firefox and see its home page, but then in less than five seconds, it disappears again.

I use Windows 10 pro, version 2004. I have 64 bit system with 3.61 gb ram useable.

I have "anywhere" selected in the Windows menu that controls source of downloads.

Can anyone help?

--Kyle

Asked by heger.kyle 17 uair ó shin

Very bad performance on OSX11

I'll try to keep this concise as I am completely out of ideas to resolve this. I have been using Firefox without issue on my PC with Firefox sync. I have installed Firefo… (tuilleadh eolais)

I'll try to keep this concise as I am completely out of ideas to resolve this. I have been using Firefox without issue on my PC with Firefox sync. I have installed Firefox on my new Mac(2020 model, 32GB RAM, i7) and the performance within the browser is abysmal. Below I've tried my best to explain the symptoms. Pages are extremely slow to load(can take over 20 seconds) while I'm waiting for the page to load it stays on a blank page like about:blank for the entire time and then all of the sudden loads the page. sometimes it says "transferring data from [URL]".

Active add-ons

  • Bitwarden
  • BlockTube
  • Clickbait Remover for YouTube
  • Grammarly
  • HTTPS Everywhere
  • RES
  • SponsorBlock
  • uBlock Origin
  • Ultrawidify

Troubleshooting steps

  • Disabled all add-ons. This seems to somewhat resolve the issue.
  • Disabled all add-ons except uBlock Origin. The issue is there
  • Disabled just uBlock Origin. The issue is there
  • Refresh Firefox. Issue comes back once I sync my account(bring back settings and add ons)
  • Installed Firefox Nightly. Issue comes back once I sync my account
  • Created new profile, added only 3 add-ons(uBlock, Bitwarden, SponsorBlock), did not sync. Issue comes back after a little while of using the browser.

At this point the only way it seems I'm able to use Firefox without issue is to have no extensions. For me, this isn't a viable option. I'd love any and all advice as i am out.

Thanks!

Asked by Finn 18 uair ó shin

Constant crashes since the start of the day

Since the start of the day, Firefox has been constantly crashing constantly. Usually when I try to click / open / load a new tab or page, but sometimes just leaving it op… (tuilleadh eolais)

Since the start of the day, Firefox has been constantly crashing constantly. Usually when I try to click / open / load a new tab or page, but sometimes just leaving it open causes a crash. I've tried to reinstall twice, but no luck. Safe Mode also did not help, so I assume it has nothing to do with add-ons. I also did a "Refresh" but, again, nothing. I did a full system scan (BitDefender, if it matters) but it did not detect any malware. Lastly, I restarted the computer and Firefox still constantly crashes.

Here are the crash report logs:

- bp-611b4c56-1e4d-4a1e-8b80-c648a0210517 -bp-48c4f0b9-8c93-4b5b-88bb-d3a100210517 -bp-49113762-959a-4788-8938-3670b0210517 -bp-b477e31a-35ac-4329-ba5c-d64120210517 - bp-42df11e0-7feb-4754-9d09-365980210517 - bp-f7a76c79-cade-4f76-9241-143590210517 - bp-208c4fa5-aabb-4455-a89d-a03c60210517 - bp-96d5b8c0-521e-4478-ba5d-755680210517 - bp-477a91fe-2409-4ae8-b263-8ff7c0210517 - bp-1c0ad77d-8945-4794-8e68-5aa370210517 - bp-58ca09c9-4bab-476d-8bcc-0485e0210517 - bp-cb70f76f-f68e-4933-a3af-294cc0210517 - bp-60d36a45-5feb-41e3-876f-420490210517 - bp-d359f5bd-d498-4935-bb66-e7f200210517 - bp-071e3332-79e9-4e5a-9eb3-a8b000210516 - bp-7bed91f6-fcb6-450e-87d3-106e10210516

Asked by Nicolas 1 lá ó shin

Last reply by FredMcD 21 uair ó shin

  • Réitithe

Trying to open Firefox today I get the message: A copy of Firefox is already open. Only one copy of Firefox can be open at a time. 'm stuck!

I can't access Firefox. Get message: A copy of Firefox is already open. Only one copy of Firefox can be open at a time. Firefox is not open and I need it! … (tuilleadh eolais)

I can't access Firefox. Get message: A copy of Firefox is already open. Only one copy of Firefox can be open at a time.

Firefox is not open and I need it!

Asked by cmhall 3 lá ó shin

Answered by FredMcD 2 lá ó shin

Firefox 64Bit not working on new Fujitsu Lifebook E5510

So, i have the following interesting problem. I have a new laptop, brand and model mentioned above. Which is part of a domain in a small company. Other devices in the sam… (tuilleadh eolais)

So, i have the following interesting problem. I have a new laptop, brand and model mentioned above. Which is part of a domain in a small company. Other devices in the same domain don't have any issues and they use the same software on them, so i doubt it is a software based problem.

Now to the juicy bits: 1. Firefox 32Bit works fine. Absolutely fine. Was pre-installed by Fujitsu and then removed by me. 2. Installed the 64Bit Firefox 88.0.1, same version that was just uninstalled. 3. Firefox starts rather slow, does not open any websites, struggles to open the top menu bar, does not open settings at all. 4. Doesn't matter if i used a profile from my previous machine, or a fresh profile created on install or through the profile manager of Firefox.

Even manually deleted the whole Mozilla folder from %appdata% to see if any lingering data was the cause. Still, only the 32Bit version wants to work properly.

Any advice on how to troubleshoot the cause?

Asked by nekomancer 23 uair ó shin

Firefox doesn't work correctly with Kaspersky Safe Money function but Edge and Chrome do!

I am currently running Windows 10 and Firefox 88.0.1 (64-bit) and Kaspersky Internet Security 21.3.10.391(b). I have discovered an anomaly unique to Firefox which causes … (tuilleadh eolais)

I am currently running Windows 10 and Firefox 88.0.1 (64-bit) and Kaspersky Internet Security 21.3.10.391(b).

I have discovered an anomaly unique to Firefox which causes issues when using the Kaspersky Safe Money function for more than one website.

If you do not add the Kaspersky Protection add-on to both the Firefox normal browser window that you use for all browsing AND also to the Protected Browser window, when you try to open 2 or more websites that should have protected browers, you get a Run error when you try to open the 2nd website!

If you do add the Kaspersky Protection add-on to only the Firefox normal browser window, you still get a Run error when you try to open the 2nd website!

The reason this is unique to Firefox is that you do NOT need to add the Kaspersky Protection add-on/extension to either Chrome or Edge to make the Safe Money function work correctly for more than 1 website.

If you do add the Kaspersky Protection add-on/extension to Edge or Chrome, you only need to add it once, to the normal browser window, you do NOT need to add it to the protected browser window.

Surely this is a fault in Firefox and should be investigated and corrected or can someone explain why this happens with Firefox but not the other browsers.

I look forward to any information, advice etc that will help.

Asked by Hawkeye 1 lá ó shin