Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Réitithe

Update linked me to old compromised accounts

I just logged on and went to Netflix. I was logged in under an account I haven't used in a year. While trouble shooting the issue I discovered the browser updated and syn… (tuilleadh eolais)

I just logged on and went to Netflix. I was logged in under an account I haven't used in a year. While trouble shooting the issue I discovered the browser updated and synced my old account with my new one. This included passwords and logins that were compromised in data breaches. I don't even use the old computer or any of those passwords. Now I can't even get Netflix to play on there with the correct login data. I took that old account info out and deleted the cookies from compromised accounts. Can anyone tell me how to fix the sites, other than switching away from Firefox entirely?

I am not happy and can't even leave feedback to get real support from the people who did this dumb stunt without even asking me first.

Asked by iluvtrollbabies 17 uair ó shin

Answered by HenricuzHotmail 1 uair ó shin

pendig syncronyzation is erasing all my passwords from all of my devices

I mistakenly removed the passwords on a divice, before suspending the synchronization (!!) of a device: now my other 3 devices have a "passwords delete" pending...; How c… (tuilleadh eolais)

I mistakenly removed the passwords on a divice, before suspending the synchronization (!!) of a device: now my other 3 devices have a "passwords delete" pending...; How can I prevent other devices that are not yet in sync, to erase their passwords?

Asked by carlo.cervi.w 7 n-uaire ó shin

bookmarks disappeared

hello. I had a lot of bookmarks and used them often. reinstalled the system, installed firefox and logged into the account. pressed sync but no bookmarks appeared. help m… (tuilleadh eolais)

hello. I had a lot of bookmarks and used them often. reinstalled the system, installed firefox and logged into the account. pressed sync but no bookmarks appeared. help me please

Asked by F7-KNIX 2 lá ó shin

Last reply by timo16 1 lá ó shin

Firefox Does Not Accept Correct Password

Today i was changing my password and 2FA application. I went to my Firefox Account settings and removed my 2FA and Recovery Key. I added my 2FA back again but when i trie… (tuilleadh eolais)

Today i was changing my password and 2FA application. I went to my Firefox Account settings and removed my 2FA and Recovery Key. I added my 2FA back again but when i tried to create a new Recovery Key, it didn't work. In the first step of creating a Recovery Key, it asks for a password. I have tried my account password multiple times but it did not accept it. Then i reset my account password and tried again but once again it did not work.

Asked by Strajeti 2 lá ó shin

Last reply by Strajeti 2 lá ó shin

  • Réitithe

Choose where to store my information

I would like to be able to choose where Sync stores my information. Because it might contain sensitive personal information, people should want to have control over where… (tuilleadh eolais)

I would like to be able to choose where Sync stores my information. Because it might contain sensitive personal information, people should want to have control over where exactly the data is stored. Right now it seems to be stored in some magical cloud service somewhere in the universe.

So for example, I might want to store it as a file on my GDrive, or as a digest in my Github account, or upload a file to my own server somehow.

For personal information storage, it is absolutely vital that it doesn't go to place where I don't want it to be, and a place that I have a reasonable level of control over.

So, million dollar question: how can I set this up?

Asked by thany 2 lá ó shin

Answered by TyDraniu 2 lá ó shin

Lost firefox sync info from my account

Hello, after reinstalling my Windows 10 and Firefox I have lost all my data from account. I know it sounds strange, but can you check my last sync on this account from sa… (tuilleadh eolais)

Hello, after reinstalling my Windows 10 and Firefox I have lost all my data from account. I know it sounds strange, but can you check my last sync on this account from saturday 17.04.2021? After login fresh installed firefox I didn't get any sync(history/tab/bookmarks/add-ons/etc.) I will be very thankful you to help me solve that problem. Thanks.

Asked by Stas 3 lá ó shin

  • Réitithe

Creating separate Firefox profiles on different user accounts

Hello, I am wondering it this is possible - I have a Windows 10 laptop that needs to be upgraded to V202H and I am told that the upgrade will probably delete all of my cu… (tuilleadh eolais)

Hello,

I am wondering it this is possible - I have a Windows 10 laptop that needs to be upgraded to V202H and I am told that the upgrade will probably delete all of my current programs and settings - including my Firefox install and all bookmarks. To help recover from that, I wanted to know if it would be possible to set up an alternate Firefox in a not often used local account on my Windows 7 laptop and then sync the two so that after the upgrade, I can download Firefox again onto the Win 10 laptop and then sync it back so that I can get all of my bookmarks and settings for FF back onto the Win 10 laptop.

I don't want to sync it with the Firefox that I use in my regular Win 7 user account since that has a separate set of bookmarks and settings that I wouldn't want to change. I just wanted a way to "hold" all of the Win 10 Firefox stuff and "reinstall" it, and had thought that sync might be a way to do that.

If that won't work, is there a way to transfer the entire FF profile over to a new install on that laptop once it is upgraded?

Thanks for any help! Much appreciated!

Asked by TaylorNorth2 6 lá ó shin

Answered by jscher2000 6 lá ó shin

Syncing

I just got a new PC laptop and was able to sync all of my Mozilla bookmarks to the new device. I've been working on cleaning up my bookmarks - they sure do accumulate. My… (tuilleadh eolais)

I just got a new PC laptop and was able to sync all of my Mozilla bookmarks to the new device. I've been working on cleaning up my bookmarks - they sure do accumulate.

My question is this: When I have made changes to bookmarks on one of my two PCs (one desktop and one laptop), how do I prevent the changes from being eliminated (changed back to as they were) on the device on which I made them, i.e. which computer to I sign in to first in order for the sync to have the changes take place on the second device rather than reversing the changes.

I'm sure the answer is simple and I could spend the time experimenting, but I'm more than confident someone out there can help be out easily, Please?

Something else that I really like. I have Apple for Windows 10 downloaded to my desktop. Any changes I make to my bookmarks on my PCs, get changed on my iPhone in Safari. Love dat!!

Asked by rebreps1 5 lá ó shin

Last reply by RageE1der 5 lá ó shin

Public computer

I've been able to sync my firefox account on a university computer until 2 weeks ago. Now when i login to the university computer (in the classroom where I teach), my acc… (tuilleadh eolais)

I've been able to sync my firefox account on a university computer until 2 weeks ago. Now when i login to the university computer (in the classroom where I teach), my account "logs in" but nothing syncs (no bookmarks or passwords).

I haven't changed anything with my account. How can I access my synced info on this University computer?

Asked by Uly Dor 6 lá ó shin

  • Réitithe

Different name showing when I send tabs

When I send tabs from my laptop to my phone, it always says "Tab from [other name]'s Firefox on LAPTOP", and I would like to change this name but I cannot figure out how … (tuilleadh eolais)

When I send tabs from my laptop to my phone, it always says "Tab from [other name]'s Firefox on LAPTOP", and I would like to change this name but I cannot figure out how to, as my Firefox shows my actual name.

Asked by Michael 6 lá ó shin

Answered by jscher2000 6 lá ó shin

Get my sync files

I have an email account I don't ha e access to anymore and i really need to sync with that account with that email. I don't know what to do

Asked by niliaskane 6 lá ó shin

Sync does nothing after system restore

I just had to system-restore my PC and when I redownloaded firefox, all of my settings/toolbars/bookmarks were gone. I thought hitting "sync now" would restore them from … (tuilleadh eolais)

I just had to system-restore my PC and when I redownloaded firefox, all of my settings/toolbars/bookmarks were gone. I thought hitting "sync now" would restore them from my Firefox account and it did nothing. I've kept the same bookmarks and saved passwords through at least three machines, I don't know what I did wrong or why it isn't working now. I'm afraid that hitting "sync now" has just overwritten all of my stored data instead of restoring it as I thought it would. Please help.

Asked by slimmercat 1 seachtain ó shin

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 seachtain ó shin

Firefox synchronises more than what I asked

Hello! I’m using Firefox on 3 laptops and 1 mobile and I specified to sync only bookmarks. I noticed today that Firefox suggests URLs I have typed on one of my laptops wh… (tuilleadh eolais)

Hello! I’m using Firefox on 3 laptops and 1 mobile and I specified to sync only bookmarks. I noticed today that Firefox suggests URLs I have typed on one of my laptops when I start typing on my phone. Weirdly, history seems to be limited to my phone activity and my Sync options specify to focus on bookmarks.

Anyway, I am under the impression that Firefox synchronises more than what I asked. Is there something I am misunderstanding?

Asked by Yakkafo 1 seachtain ó shin

  • Réitithe

Sync is not working completely (logs included)

I have reinstalled the OS on my lap top and after a successful login to my account I am unable to sync everything from the account. The logs can be found in: https://cont… (tuilleadh eolais)

I have reinstalled the OS on my lap top and after a successful login to my account I am unable to sync everything from the account. The logs can be found in: https://controlc.com/8afabe84

I have the same account set on two different devices (My desktop PC and my android phone, this device I am trying to sync is the third one) and both those device were synced long time ago.

I tried with another profile which I am using for my work related stuff, still no success. First I tried syncing on Ubuntu 20.10 and then installed on Ubuntu 20.04(currently) but it is without success.

I need to sync to this device the bookmarks, extensions, saved logins, etc... Currently I do not have my other PC to export this stuff, please help.

Some of the thing in the logs:

1618133031444 Sync.Service DEBUG Exception calling WrappedLock: LockException: Could not acquire lock. Label: "service.js: login".(resource://services-sync/util.js:62:5) JS Stack trace: LockException@util.js:62:5 throwLockException@util.js:148:11 WrappedLock@util.js:162:15 WrappedCatch@util.js:133:27 login@service.js:1049:66 sync/<@service.js:1327:26 WrappedCatch@util.js:133:27 sync@service.js:1335:7


1618133047237 Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/167262145/info/collections failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1618133047237 Sync.Service DEBUG verifyLogin failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1618133047238 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1618133047238 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1618133047238 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1618133047238 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1618133047238 Sync.ErrorHandler ERROR Sync encountered a login error 1618133047239 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1618133047241 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1618133047242 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:1038:15) JS Stack trace: onNotify@service.js:1038:15 1618133047242 Sync.Service DEBUG Not syncing: login returned false.

Asked by Nikola Lozanovski 1 seachtain ó shin

Answered by Nikola Lozanovski 1 seachtain ó shin

  • Réitithe

Profile migration FF Rapid Release 84.x to ESR 78.6.x (Offline)

Dear all, I am planning a move towards the Firefox ESR 78.6.x. Currently my customer is using the Firefox Rapid Release 84.x and need your help with the profile migration… (tuilleadh eolais)

Dear all,

I am planning a move towards the Firefox ESR 78.6.x. Currently my customer is using the Firefox Rapid Release 84.x and need your help with the profile migration. The customer has a very isolated on-premises environment and does not allow the users to login into a Firefox-Account. Therefore the settings for Cookies, Cache, History and especially Bookmarks are not synched.

Environment details:

  • Enterprise environment with several tausends of clients
  • All clients on Windows 10 Enterprise between 1809 and 20H2
  • All clients have always the newest Firefox installed currently 84.x

This creates a huge challenge to sync this stuff. Therefore I have now identified the following two options:

  1. 1 Allow the downgrade by using the environment variable MOZ_ALLOW_DOWNGRADE on Windows. For this option I am trying to find the real reason why this "Downgrade-Stop" has been implemented in the first place? What risks in detail do I take to allow this downgrade? Has anybody done this before and do you mind to share your experience here? How many issues did you face and how did you remediate the issues?
  1. 2 Hand over the migration to the users. Copy their current profile to their desktop and ask them to import their bookmarks manually. Not preferred by users and I can't even blame them for.

Is there any other way to automatically sync the profiles from 84.x to ESR 78.6.x without user interaction?

Thanks in advance Amir

Asked by Large Enterprise Support 3 mhí ó shin

Answered by Large Enterprise Support 1 seachtain ó shin