• Réitithe

ChatGPT no longer gives any response in firefox

I tried clearing cache and temp files. I tried a new profile. I tried a fresh install without logging in on account. Tried disabling all addons, running in safemode and i… (tuilleadh eolais)

I tried clearing cache and temp files. I tried a new profile. I tried a fresh install without logging in on account. Tried disabling all addons, running in safemode and incognito. Nothing works.

When opening in Chrome, it works as always. Same computer.

Asked by alyndra 2 mhí ó shin

Answered by zeroknight 2 mhí ó shin

  • Réitithe

Youtube very laggy recently?

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox… (tuilleadh eolais)

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox and youtube has no issues on other browsers.

Asked by Dartagnan Rozycki 3 mhí ó shin

Answered by TyDraniu 3 mhí ó shin

  • Réitithe

Firefox Extensions Not Showing On Toolbar

I see where other people have posed this question but the procedure offered is not available to me. I am using Firefox (Flatpak) version 121.0 on an Ubuntu 22.04 laptop.… (tuilleadh eolais)

I see where other people have posed this question but the procedure offered is not available to me.

I am using Firefox (Flatpak) version 121.0 on an Ubuntu 22.04 laptop.

On installing a new extension I should either see the extension's icon on my toolbar or else have a clear means of adding it. I have neither.

Clicking on the jigsaw icon in the toolbar, I get migrated to the about:addons page. On clicking the Extensions tab, I get the screen listing all installed extensions. Each extension has a ... icon beside it. But when I click on this, there is no "Pin To Toolbar" option.

What is wrong here ?

Asked by tamjk 3 mhí ó shin

Answered by tamjk 3 mhí ó shin

  • Réitithe

Stop Auto Open After Download

Hi, I am a student, who tend to mass download files at once. The annoying part is that after every download, firefox automatically opens up the downloaded file in a new … (tuilleadh eolais)

Hi,

I am a student, who tend to mass download files at once. The annoying part is that after every download, firefox automatically opens up the downloaded file in a new tap. How can I disable automatically open files after download?

Thanks.

Asked by z7798xxzzz 4 mhí ó shin

Answered by Terry 4 mhí ó shin

  • Réitithe

New Tab: no cursor in the address bar

I frequently open new tabs by right-clicking the current tab and choosing "New Tab" from the context menu. Naturally, I want to start typing a URL or search term. But th… (tuilleadh eolais)

I frequently open new tabs by right-clicking the current tab and choosing "New Tab" from the context menu. Naturally, I want to start typing a URL or search term.

But the focus/cursor/caret is nowhere and typing does nothing. I have to click on the address bar, and then I can type.

I'm not using New Tab Override and I have Firefox's new tab set to a blank page.

I tried disabling all my add-ons, but I still had the problem.

I tried setting new tab to the Firefox home page and for a short while I got a cursor in the address bar. But the problem returned after a few hours

Any clues on what might be wrong? Firefox version 120.0.1 (64-bit) on MacOS Ventura 13.5.1. Thanks!

(A similar problem is described here: https://support.mozilla.org/en-US/questions/1420220 -- but in my case this is not a container tab.)

Asked by jeremy76 3 mhí ó shin

Answered by jeremy76 3 mhí ó shin

  • Réitithe

"The WidevineCdm plugin has crashed" - unable to use any streaming service.

Whenever I attempt to watch something on any streaming service, I get an error message from the streaming service and a note from Firefox saying "The WidevineCdm plugin h… (tuilleadh eolais)

Whenever I attempt to watch something on any streaming service, I get an error message from the streaming service and a note from Firefox saying "The WidevineCdm plugin has crashed." I have tried to solve this problem a number of ways, but have unable to find a solution.

My best guess is the problem is due to the most recent WidevineCdm update, as in the plugins settings the most recent update for the plugin was on 10/21/23, which is shortly before I first noticed the problem. I did test out various streaming platforms on other computer browsers (Chrome and Microsoft Edge) — they gave the same website errors as I got on Firefox, but those browsers did not indicate the cause or suggest which plugin failed. I additionally tested out desktop apps for some of the streaming platforms; they work fine without any issues, but unfortunately the main streaming platform I use doesn't have a desktop app and only works in browser.

My computer is a Lenovo Yoga 9i, it's running Windows 11, and everything is up-to-date.

The methods I have tried to fix this issue with, to no avail: - submitted crash reports - toggling the "play DRM restricted content" options in Firefox, and toggling whether or not the WidevineCdm was activated, closing the browser between each toggle of options - clearing Firefox's cache - running Firefox in troubleshooting mode to make sure it wasn't a different extension interfering with it - tried running Firefox in compatibility mode - tried to find support from the people who made WidevineCdm, but apparently they don't do end-user support - deleting the WidevineCdm manually from the program files for Firefox and Chrome (since Firefox says the plugin is from Google), and then reinstalling it via the chrome components page. This briefly lead to the message on the plugin page that WidevinceCdm would "begin installing shortly." It seemed frozen like that for a good while, but then I tried clicking the "check for updates" and that message disappeared, and it went back to crashing when I tried using a streaming service. - uninstalling both Chrome and Firefox, restarting the computer, then reinstalling both browsers

As far as I can tell, the plugin comes automatically installed in the browser, and there isn't an alternate plugin for decrypting DRM-restricted content. If there's a way to set the WidevineCdm to a previous version before the update that's crashing it, I haven't found it, but I am no expert in computers or coding, and my guess about it being caused by the recent update could be wrong too.

I'm at my wit's end here, any help fixing this problem is greatly appreciated.

Asked by samantha 5 mhí ó shin

Answered by samantha 4 mhí ó shin

  • Réitithe

How to unpin google in my search bar

Every time I am trying to search, google is always pinned on my search bar, and I want to get rid of it. How can I remove google? (On the image I marked the issue with a … (tuilleadh eolais)

Every time I am trying to search, google is always pinned on my search bar, and I want to get rid of it. How can I remove google? (On the image I marked the issue with a red circle)

Asked by Nekoboy 4 mhí ó shin

Answered by cor-el 4 mhí ó shin

  • Réitithe

Accessing Youtube.com causes immediate unlogged tab crash

Hey, I've been having an odd issue with Firefox where tabs where I attempt to access youtube.com will immediately crash. This issue first arose when I attempted to log i… (tuilleadh eolais)

Hey,

I've been having an odd issue with Firefox where tabs where I attempt to access youtube.com will immediately crash. This issue first arose when I attempted to log in to Youtube, and had never occurred before. When I did that login, the tab crashed, and I have been unable to access the website since (100% crash rate).

Basic details: The website does not visually load at all. However, the URL bar icons for the website do briefly appear prior to tab crash. (Autoplay button, etc). The crash is never reported in about:crashes.

I've tried the following tests, unsuccessfully: - Logging out of all Google accounts separately - Disabling all extensions - Transferring all of my data to a new computer - Reinstalling Firefox - Rebooting Firefox in troubleshooting mode

This problem does not occur on my Windows machine but occurred on my previous intel-based Mac and now on my current Apple Silicon Mac.

The only success I have had is in creating an entirely new Firefox profile. However, I would prefer to fix the issue, as I assume that porting all my settings to the new profile would... also probably bring the bug along.

Thanks for reading & any advice is appreciated.

Asked by Michael 4 mhí ó shin

Answered by zeroknight 4 mhí ó shin

  • Réitithe

Dark Reader not working on mozilla.org

Dark Reader works for all sites except for mozilla.org, I think these webpages are over-ridden by the Firefox browser? I saw a couple archived posts recommending global c… (tuilleadh eolais)

Dark Reader works for all sites except for mozilla.org, I think these webpages are over-ridden by the Firefox browser? I saw a couple archived posts recommending global changes for all sites via Firefox -> Settings -> Language and Appearance -> Colors, or to install themes. Neither option would work. I don't want to override all sites to dark globally, that's way to much change, just let Dark Reader change just mozilla.org.

Asked by Leland359 4 mhí ó shin

Answered by Terry 4 mhí ó shin

  • Réitithe

No option to Uncheck Underline Links

Just updated to the latest firefox version 119, and noticed that the url links are now all underlined again. Checked the support page that says it can be undone in settin… (tuilleadh eolais)

Just updated to the latest firefox version 119, and noticed that the url links are now all underlined again. Checked the support page that says it can be undone in settings, but when I opened up to the said setting page, there's no option to uncheck underline links. Where else can underline links be disabled?

Asked by kkhoon77 5 mhí ó shin

Answered by cor-el 5 mhí ó shin

  • Réitithe

Outlook default browser will not set to Firefox

Outlook recently made Edge or Chrome the default browser, with no possibility (as far as I can see) of choosing Firefox. In Outlook FILE/OPTIONS/ADVANCED, it seem impossi… (tuilleadh eolais)

Outlook recently made Edge or Chrome the default browser, with no possibility (as far as I can see) of choosing Firefox. In Outlook FILE/OPTIONS/ADVANCED, it seem impossible to choose Firefox.

How can I make Firefox the default browser. This situation occurred after recent update (October 2023).

Any help would be appreciated. -- JGS

Asked by jgsimmons 5 mhí ó shin

Answered by jgsimmons 5 mhí ó shin

  • Réitithe

Taskbar icon appearing blank

Hello, today firefox has been appearing as a blank icon on my taskbar. I have tried solutions suggested in older posts but it did not help unfortunately. if i try to 1-… (tuilleadh eolais)

Hello, today firefox has been appearing as a blank icon on my taskbar. I have tried solutions suggested in older posts but it did not help unfortunately. if i try to

1- right click unpin from taskbar the icon shows once more. 2- right click, the icon disappears/becomes blank. 3- click pin to taskbar, the icon remains blank.

attached is the image showing the steps i described above

Asked by manysmiles 5 mhí ó shin

Answered by manysmiles 5 mhí ó shin

  • Réitithe

Youtube playback is prevented on firefox but not on Chrome when using an ad blocker.

YouTube is blocking playback on Firefox due to my use of an ad blocker. However, playback is not blocked in the same circumstances when I use Chrome. Are they trying to s… (tuilleadh eolais)

YouTube is blocking playback on Firefox due to my use of an ad blocker. However, playback is not blocked in the same circumstances when I use Chrome. Are they trying to stop me from using an ad blocker or overturn my browser choice by forcing me to move from Firefox to Chrome for playback with an ad blocker enabled?

Asked by martinpugh2 5 mhí ó shin

Answered by Terry 5 mhí ó shin

  • Réitithe
  • Cartlannaithe

Extension is working in only certain tabs

I am developing an extension that will fix YouTube spacebar issue (after recent YouTube update after Alt Tabbing from other window, spacebar is not working to Pause/Play … (tuilleadh eolais)

I am developing an extension that will fix YouTube spacebar issue (after recent YouTube update after Alt Tabbing from other window, spacebar is not working to Pause/Play videos).

The problem is that my extension is not working anywhere except on https://www.mozilla.org.

I've already added "*://*.youtube.com/*" to "host_permissions" in my manifest.json file and it's displayed as "Can always read and change data on this site" on YouTube, but it does nothing. On https://www.mozilla.org my extension is activating properly (writes test message in console).

I added my extension on "about:debugging". Can it be related with that? Appreciate any help!

Asked by MrQuackDuck 6 mhí ó shin

Answered by MrQuackDuck 6 mhí ó shin

  • Réitithe
  • Cartlannaithe

Windows 7 upgraded to 10, still stuck with ESR Extended Support Releases

I upgraded my system from Windows 7 to Windows 10. Thought Firefox would automatically change from the ESR version to the standard (release?) version but it hasn't. Ho… (tuilleadh eolais)

I upgraded my system from Windows 7 to Windows 10.

Thought Firefox would automatically change from the ESR version to the standard (release?) version but it hasn't.

How do I move to the standard Firefox from ESR?

Asked by firefoxforums 6 mhí ó shin

Answered by James 6 mhí ó shin

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  • Cartlannaithe

Website not displaying all content. Error login.microsoftonline.com dssostatus ns_binding_aborted

I am having an issue with a work site where the content is not being displayed correctly. This site uses microsoft single sign-on with my corporate account and it seems t… (tuilleadh eolais)

I am having an issue with a work site where the content is not being displayed correctly. This site uses microsoft single sign-on with my corporate account and it seems that this is where it breaks, as I am finding errors that point in that direction: GET https://autologon.microsoftazuread-sso.com/softtek.com/winauth/sso?client-request-id=xxxx POST https://login.microsoftonline.com/common/instrumentation/dssostatus Result: NS_BINDING_ABORTED

When I open the same site using Edge (sorry:) it works correctly. The issue is that I do not have control over that website and I use it to enter some work information and I haven't found a way to work around it. I have disabled DNS over HTTPS, HTTPS only mode, Deceptive content protection, allowed single sign-on for microsoft, deleted cookies, etc and nothing seems to work. I hope this gets looked into as it is really an issue that might affect everyone not only at my workplace but others that may use similar functionality. Thank you.

Asked by jorgea.gutierrez 6 mhí ó shin

Answered by cor-el 6 mhí ó shin

  • Faoi Ghlas
  • Cartlannaithe

*PLEASE* don't open my web browser automatically!

duplicate of /questions/1428971 thread. Hi there. I just now rebooted my Mac system after a crash. Thunderbird was the first application that I opened. However, even … (tuilleadh eolais)

duplicate of /questions/1428971 thread.

Hi there. I just now rebooted my Mac system after a crash. Thunderbird was the first application that I opened. However, even before opening Thunderbird, it automatically opened my Chrome web browser with an appeal to "help keep Thunderbird alive." (https://www.thunderbird.net/en-US/thunderbird/115.0/appeal/) Unfortunately, what this did to me was to lose my ability to restore all my previously open windows and tabs from my pre-crash Chrome session. I was able to recover a few from "recently closed" in the History tab. But dozens upon dozens of other, older windows and tabs are now completely irrecoverable. This, as you can imagine, is not a happy thing.

When I open Thunderbird, I want to open Thunderbird. *NOT* my web browser. I've had occasional, similar issues in the past from other products, but I never expected to run into such behavior from a Mozilla product. Please change your practices so that this doesn't happen again. Thank you kindly.

Asked by ggrosz 6 mhí ó shin

Last reply by James 6 mhí ó shin

  • Réitithe

Cloudflare Verify you are human looping

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite … (tuilleadh eolais)

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite loop. On the Cloudflare community site they say it could be because of things like adblock but even without any adblock or anything of the sort on it does the same thing. Sadly Cloudflare community doesn't support being used on Firefox. So maybe they don't support being used on Firefox in general? I have contacted the actual websites support but they don't seem to even read submitted inquiries because I never hear anything back from them except the automated message they received it. It is now preventing me from using certain things in general which as before it wasn't that big of a deal but recently they changed the site layout and still allowed you to use the old layout but the verification blocks you from using the old layout. The first one is one from a couple of weeks ago when it only effected me trying to open things in a separate tab and the second one is the newer one which prevents me from accessing the old layout. I'm not sure what to do about it since nothing I specifically could do to solve it has helped. I have opted into sharing data under troubleshooting IDK how well that'll help.

Asked by Lilynette 1 mhí ó shin

Answered by Lilynette 1 mhí ó shin

  • Réitithe

Exceptions reset after Firefox update

Firefox removes the exceptions after every update and they have to be manually re-added. This is a very frustrating user experience. Can you please help me identify if th… (tuilleadh eolais)

Firefox removes the exceptions after every update and they have to be manually re-added. This is a very frustrating user experience. Can you please help me identify if this is an issue with Firefox that can be updated or is it an issue with some setting I have setup.

Exceptions that get reset - Cookies and Site Data, Pop-ups, Add-ons, etc.

Permissions that get reset - All of them Location, Camera, Microphone, etc.

  • Side note, the Troubleshooting Information section below has a link to share data, that link does not open in a new window. It opened in this same window, erasing all the content I had typed up the first time.

Asked by AR 1 lá ó shin

Answered by cor-el 21 uair ó shin

  • Réitithe

Google contacts labels - strange display

Longtime FF user (15+ years); just back from a few months of testing another browser and noticed strange labels for Google Contacts in FF125.0.2 (64-bit) (see attached). … (tuilleadh eolais)

Longtime FF user (15+ years); just back from a few months of testing another browser and noticed strange labels for Google Contacts in FF125.0.2 (64-bit) (see attached). Any idea what's happening with that?

...and while I'm here, is there a way to choose the digital format for saved screenshots other than .png?

Asked by TomDavid 1 lá ó shin

Answered by jscher2000 - Support Volunteer 1 lá ó shin