Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

Prime Video does not play HD videos, only very low quality

With Firefox 89.0.2 (64 bit) on macOS i can't play HD videos, they go on very low quality. There wasn't problems some version ago, but i can't say since. I have no issues… (tuilleadh eolais)

With Firefox 89.0.2 (64 bit) on macOS i can't play HD videos, they go on very low quality. There wasn't problems some version ago, but i can't say since. I have no issues with YouTube and Prime Video works well in Safari. Widevine version is 4.10.2209.1, and the plugin and the plugins auto-update are both enabled.

  • I tried to clear all cookies/cache/data without any luck.
  • Tried Troubleshoot mode, same issue
  • I tried also to change DNS to google dns, i was using AdGuard dns, but not even this resolve the issue unfortunately.
  • I tried also a second instance on Firefox on macOS, without extensions and default settings, but the issue still persists.
  • Tried latest nightly, disbaled all privacy block/settings, all permitted, but no luck again.

On the console of the nighlty build i see some errors, in the gdrive link i made a short video. video link

Asked by benzo 1 bhliain ó shin

Last reply by AliceWyman 1 bhliain ó shin

  • Cartlannaithe

Bing ***!!

I am setting up my computer using Windows 11. Firefox has suddenly started to use Bing. I have used "Settings" to specify Google but nothing has worked. How do I get rid … (tuilleadh eolais)

I am setting up my computer using Windows 11. Firefox has suddenly started to use Bing. I have used "Settings" to specify Google but nothing has worked. How do I get rid of Bing permanently from my computer

Asked by eric.detheridge44 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

"Error code: SEC_ERROR_REVOKED_CERTIFICATE" message

I and others have just started receiving this error message while attempting to access https://www.eacc.edu (East Arkansas Community College's home page) "Error code: SEC… (tuilleadh eolais)

I and others have just started receiving this error message while attempting to access https://www.eacc.edu (East Arkansas Community College's home page) "Error code: SEC_ERROR_REVOKED_CERTIFICATE. This Security Certificate error message appears to be exclusive to the Firefox web (93.0) browser, as MS Edge opens the page just fine. I don't even have Google Chrome installed, so I haven't tested it. So, it appears to me, there is a 'bug' in the certificate authentication of this Firefox version. Oh! This is all on a Windows 10 system. Here is a screenshot of the full error message:


Thanks

Asked by angrommet 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Browsing History Recovery

Hi, My hard drive crashed and I was able to recover the files. I need to recover my Firefox history file. I know it is stored in the profiles folder as places.sqlite. … (tuilleadh eolais)

Hi,

My hard drive crashed and I was able to recover the files. I need to recover my Firefox history file. I know it is stored in the profiles folder as places.sqlite. What I need to do is open the file so I can see the history and recover the needed data.

I'm working from a data recovery disk (the source computer is still down). Is there a way to open the file and see it in Firefox? Or, is there a way to export the data into a format that can be read by Excel?

Thanks very much for your help!

Adam

Asked by adam.moos 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Please Help: Error code: SSL_ERROR_NO_CYPHER_OVERLAP

Friends, I'm really, really hoping someone here can help me: I've been trying to load my website: www.photostills.com using the latest Firefox Browser V. 94.0.2. but co… (tuilleadh eolais)

Friends,

I'm really, really hoping someone here can help me:

I've been trying to load my website: www.photostills.com using the latest Firefox Browser V. 94.0.2. but continue to recveive the following message: (see below)

I have tried resetting my preferences to allow access. I can open my site in other browsers without a problem but really need to have clients access it from Firefox as well.

Please, please advise.

Thank you for your help!! Here is the error message:

Secure Connection Failed

An error occurred during a connection to www.photostills.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by lewis13 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Restoring Deleted History and Cache.

I added a plugin that enabled privacy.clearonshutdown for a number of settings and I have lost my Cache and History. Is there a way for me to restore that data? I haven't… (tuilleadh eolais)

I added a plugin that enabled privacy.clearonshutdown for a number of settings and I have lost my Cache and History. Is there a way for me to restore that data? I haven't restarted my computer yet.

I was looking at other options: https://support.mozilla.org/en-US/questions/1290163 and apparently there is an index.dat thing I could use as well, but I can't find it. I really can't afford to lose yet more data after my last mistake.

Asked by J.A. 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

can't sign in to one of my google accounts, but I can on another

one of my google accounts, which I have been able to sign in through firefox for years, suddenly started giving me an error message after entering my email address on the… (tuilleadh eolais)

one of my google accounts, which I have been able to sign in through firefox for years, suddenly started giving me an error message after entering my email address on the google sign in page. I have another google account and I'm able to sign i using firefox just fine. The error message given is:

This browser or app may not be secure. Learn more Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in.

I'm using a windows 7 box and Firefox 85.0.2.

I'm able to sign in just fine when I use google chrome. I've cleared cache and data in the browser. I'm not sure what else to try. Any suggestions? Any other information I can provide to help identify the problem?

Asked by vseavello 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

No left margin, part of left text missing when printing PDF file from WEB

When printing PDF document from web site using Firefox part of the left text is cut off. I have tried "Fit to Page" and shrink to 90% and still have issue. I can print … (tuilleadh eolais)

When printing PDF document from web site using Firefox part of the left text is cut off. I have tried "Fit to Page" and shrink to 90% and still have issue. I can print this web document with Edge with no problem. This problem just started in the last several days. I am using Win 10 professional on a Del Opti-Plex 5080.

Asked by j.thoren 2 bhliain ó shin

Last reply by Justin 1 bhliain ó shin

  • Cartlannaithe

Gmail won't open? Only in Firefox

I try to open Gmail, whether that be through my bookmark bar or actually searching it up, but it won't open. There's a brief loading icon on my mouse cursor but other tha… (tuilleadh eolais)

I try to open Gmail, whether that be through my bookmark bar or actually searching it up, but it won't open. There's a brief loading icon on my mouse cursor but other than that nothing happens. No new tabs are opened, my current tab isn't changed, not even the url. It works in other browsers, why not Firefox?

Asked by andrewwhoisnotadrumstick 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

WSJ.com on Firefox is jumbled

Long time User of Firefox. Everyone day, one of the first sites I read is WSJ.com. Recently (now running 89.0 Firefox) the WSJ.com website has been totally jumbled. I cro… (tuilleadh eolais)

Long time User of Firefox. Everyone day, one of the first sites I read is WSJ.com. Recently (now running 89.0 Firefox) the WSJ.com website has been totally jumbled. I cross checked it on Chrome, where it was working fine. I have reported this to WSJ.com, and now also to Firefox. Is there a new setting requirement in Firefox 89.0 for that page? This is the only regular site I visit where this is occurring.

Any insights?

Asked by jssmithbcbs 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Yahoo mail access not available

For several years I have always checked all my email accounts with Firefox and for the last few months, yahoo mail is not accessible. It redirects to att or currently.co… (tuilleadh eolais)

For several years I have always checked all my email accounts with Firefox and for the last few months, yahoo mail is not accessible. It redirects to att or currently.com. I have to open chrome browser and it works fine.

Asked by geno368 1 bhliain ó shin

Last reply by jonzn4SUSE 1 bhliain ó shin

  • Cartlannaithe

FF 89.0 Blocks Access to Fidelity Account

After auto update to FF 89.0, access to long-time Fidelity account is intermittently blocked as a security warning, or causes DSL line to drop at submission of account se… (tuilleadh eolais)

After auto update to FF 89.0, access to long-time Fidelity account is intermittently blocked as a security warning, or causes DSL line to drop at submission of account security code, or displays account entry page as plain text, not std HTML formatting, or most often results in a technical error page saying try again later. MS EDGE works fine, no issues. This is the only webpage this occurs on. Fidelity has no FF reported issues on their end nor does my IP supplier. Using desktop PC, running Win10/64-bit, DSL line @ ~ 2.3 Mbps. Using the "Light Theme" which was auto set with 89.0. This plus the new bastardized menus will push me to drop FF since I can't afford endless hours to fix basic functionality with ea update.

Asked by r3isl.ew.20x80wlsx 1 bhliain ó shin

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 bhliain ó shin

  • Cartlannaithe

Firefox has deleted all history inexplicibly. Did not update, nor refresh.

My firefox default page suddenly got scrambled. Top sites got completely reset and my highlights were changed to seemingly random pages. I checked my history for the page… (tuilleadh eolais)

My firefox default page suddenly got scrambled. Top sites got completely reset and my highlights were changed to seemingly random pages. I checked my history for the pages listed in highlights and they were pages I had visited on the 25th of January, which is not recent. They also seemed to not update when I visit new sites which it usually does. I then noticed the history does not have any entries newer than 25th of January. And going to new pages does not get registered in the history.

I restarted in troubleshooting mode and history started to register again, but now it has deleted everything in my history. Logged in accounts and passwords seem to be unaffected. Same for bookmarks.

What happened? How can I fix this? Can I regain my lost history?

I tried an idea I read where renamed places.sqlite to places.sqlite.old and places.sqlite.corrupt to places.sqlite.corrupt which restored the situation to the first situation, where the history is frozen at 25th of January and does not update.

Asked by dogmar45 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Canvas Issues

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and t… (tuilleadh eolais)

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and tried running Canvas in Chrome, where it worked just fine. My internet connection is also stable. All other websites seem to be working in Firefox, but for some reason Canvas doesn't load after any amount of time and the interface appears as the attached image. Any help? Firefox is my preferred browser and I actually cannot do any online coursework without Canvas, so any suggestions or advice are very welcome.

Asked by krismalbo86 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Can't sign up for Disney Bundle

I'm getting a blank/black screen when I try to signup for Disney Bundle.... https://www.disneyplus.com/en-gb/sign-up?type=bundle What's going on...my settings? Which on… (tuilleadh eolais)

I'm getting a blank/black screen when I try to signup for Disney Bundle....

https://www.disneyplus.com/en-gb/sign-up?type=bundle

What's going on...my settings? Which one/s...

Asked by Army1 11 mí ó shin

Last reply by FredMcD 11 mí ó shin

  • Cartlannaithe

HTML document won't display

Hello, I tried to save a HTML file today for a video on Youtube and when I open the file, there is nothing beside the YT logo, nothing else comes up I have not found a so… (tuilleadh eolais)

Hello, I tried to save a HTML file today for a video on Youtube and when I open the file, there is nothing beside the YT logo, nothing else comes up I have not found a solution on the internet either tbh. I will share the screenshot below.

Also the file type is : Firefox HTML Document (.htm)

I'd appreciate your help. Thanks.

Asked by ramtins2010 1 bhliain ó shin

Last reply by strafy 1 bhliain ó shin

  • Cartlannaithe

PayPal

When selecting PayPal as a pay option & a new window opens up, it will not connect to my PayPal account unless I first go directly to PayPal & log in directly. I … (tuilleadh eolais)

When selecting PayPal as a pay option & a new window opens up, it will not connect to my PayPal account unless I first go directly to PayPal & log in directly. I am using the latest FireFox but it has been doing this for a long time so I don't think the version is the issue. I believe it is a setting in either PayPal or FireFox. PayPal reviewed my account and noted that there is no issue with it. That leaves a FireFox setting. Any ideas?

Asked by Boston Cowboy 1 bhliain ó shin

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 bhliain ó shin

  • Cartlannaithe

*.onion sites and links do not open

Onion links and sites do not open in firefox 78.12.0esr, 64bit for FreeBSD (compile-time settings here freshports.org/www/firefox) I tried to set variables in about:confi… (tuilleadh eolais)

Onion links and sites do not open in firefox 78.12.0esr, 64bit for FreeBSD (compile-time settings here freshports.org/www/firefox) I tried to set variables in about:config, but it's no longer works: network.dns.blockDotOnion = false network.proxy.socks_remote_dns = true network.proxy.socks = 127.0.0.1 (tor service enabled on local machine) network.proxy.socks_port = 9050 (same port specified in torrc)

Also enabled proxy in Preferences -> Network settings -> Manual proxy configuration Note that sites on a regular network are opened through a tor proxy and determine the ip address from the tor subnet, checked on check.torproject.org, but still *.onion links do not open.

I am ready to provide any debug information you require. Thank you!

Asked by G9nyan 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin