Firefox Community Forum

I installed firefox on other PC and I logged in with my account. Despite having synchronization for passwords, bookmarks, etc., I can't sync my data on my new PC. Why is that?

I have profiles on desktop , i had enabled sync in all profiles when the feature was first introduced. the account icon always showed that it is syncing , but in the sync tab , no visited tab list appears of any profile in both the desktop .,, i installed firefox on the android today to check synchronization but its tabs never show in desktop profile and the android tells last synchronization never....neither the desktop tabs appear in android history

Hello, I am transferring to a new device but my device is not syncing and just loading even when I tried to close and open Firefox. I've tried to also log this in via support but to no avail. Appreciate any help on this. Thank you!

Hi,

I recently recovered my Lenovo laptop and when I sign in my Mozilla account again, nothing happens - no bookmarks, passwords, history etc. are imported. I'm not sure if it's important to mention, but I had to recover my password, in order to sign in after the recovery of my laptop.

When I look at the history of my account, it looks as if it starts on the day I recovered my laptop. I am, however, pretty sure that I use the right sign-in e-mail address.

Is there any way I (or someone from the Mozilla support?) could search with my IP address or the name of my device to find out in which account any history appears prior to the day of my recovery?

Any help would be very much appreciated as I have lost a very big amount of data...

Thank you in advance!

Best, Paris

I have used Firefox bookmarks via sync for 20 years!! My previous computer is bricked and cannot be accessed. I have a fancy sync code but when I download Firefox on my phone or new computer, it’s like I’m a first time user. It offers me a new sync code but won’t allow me to use what I have. Are my files recoverable? Can I wipe from my old machine too?

Hello Team,

I had saved a lot of passwords and bookmarks to my account but as you can see, after I signed in, I cant see any of mentioned above. Kindly support for re-access of my bookmarks and saved passwords.

Regards, Saheem Munir

so I did a factory data reset of my s22 Plus last week and I just tried to send it a tab from my Mac to my phone which doesn't work but it works the other way. The device was still signed into my account I signed it out sign it back in from the phone and every time I try to scan the QR code to connect another device from the QR code scanner in the search bar of the Firefox browser it keeps saying that I need to use like another app because it thinks it thinks I'm using the phones camera I'm not quite sure where to go from here

I just created an account to sync my passwords and bookmarks from an old Macbook to a new one. I can see both devices on the Mozilla account but the Sync does not work. Nothing appears in my bookmarks.

thank you for your help.

As title.

Around mid-December, various issues occurred with Firefox. Around December 18th, after reinstalling Firefox, I found that I could no longer recover synchronized data from the server, including bookmarks, extensions, and all other synchronized items.

What could be the cause, and how can this be resolved? Could Mozilla have changed any policies that restrict the synchronization function?

I'd like to sync my firefox desktop to my cell phone, tried it once, it didn't replicate desktop; took firefox off my phone, then reinstalled it and it didn't work again.

Since Mozilla no longer supports Lockwise, I am trying to sync my iPhone to my laptop to get all my passwords. INstructions tell me "Sync Firefox on your phone or tablet 1. Open Firefox on your mobile device. 2. Go to the menu ( on iOS or on Android) and tap Sync and save data 3. Tap Ready to Scan and hold your phone over this code" First of all, this choice does not exist in the iPhone Firefox menu. If I go into "Settings" and press "Sync now" none of my passwords show up within Firefox. Please help. Thank you.

Dear Mozilla Team, I installed my Fieefox on Linux Mont on an old Laptop I use as my daily machine. Firefox however after login does not sync to my previous installs. I have installed and removed firefox on my mobile (iphone), with no change. Also re-installing and singning out, signing back in did not help. What can I do to get all my bookmarks and PWs back?