Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

Firefox no longer asks whether to open or save files.

Until about a month ago, every time I clicked on a download link to save a file, Firefox asked whether I want to save the file to my downloads folder, or to just open it,… (tuilleadh eolais)

Until about a month ago, every time I clicked on a download link to save a file, Firefox asked whether I want to save the file to my downloads folder, or to just open it, which would save it to a folder in my temp folder that would be deleted when I close Firefox.

Now, out of nowhere, it doesn't ask the question anymore, it automatically assumes I want to save it to a folder (instead of "opening" it).

Before anyone tells me to go to Settings -> General -> Applications, and set the file types to "Always ask", I have tried, and there are two problems with it:

  • There are only a few file types in that list. While I can set Firefox to ask when downloading those types of files, anything else (like text files or MP3 files) is saved to the downloads folder without asking. I want it to ask what to do with any file, not just the specific file types in that list.
  • Even for the file types that are available in the list, if I choose to open a file instead of downloading, it is still saved to my downloads folder instead of the temp folder, and is not deleted after I close Firefox.

Also, I'm using Manjaro Linux with KDE, and I also have the Plasma Integration extension installed on Firefox.

Asked by cs127.pr 1 bhliain ó shin

Last reply by Terry 1 bhliain ó shin

  • Cartlannaithe

PDFs opened using, Windows Default application, Always Ask, fails to occur

The behavior of FireFox saving PDF files has changed. I am using WIN10, FireFox 98.0.1 and have it setup to use windows default application and always ask where to save … (tuilleadh eolais)

The behavior of FireFox saving PDF files has changed. I am using WIN10, FireFox 98.0.1 and have it setup to use windows default application and always ask where to save for PDFs.

BEFORE the problem: The PDF opens in Acrobat Pro IX. After clicking save I would be asked, where to save. I select the location to save the PDF. Then after this, subsequent PDFs downloaded would be saved to the last saved location. This process would repeat for a new website PDF load and save. This is the behavior I want now.

NOW with the problem: The PDF opens in Acrobat Pro IX. 1. Immediately, after a reboot, the save icon on Adobe is grayed out. I select save as and point to the desired directory. 2. For any subsequent PDF opened, the Adobe save icon is available. Files are saved to the desktop.

Please note I believe I once did get a popup asking where to save and I know I selected desktop.  Since that selection I am no longer asked where to save.

Please note I have looked and tried some of the suggestions at: https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_choose-a-different-download-folder

but some of this advice needs to be updated for the new FireFox version--ex no JSON file is found at the file location covered in the advice.

I believe this issue started after the last FireFox update. Please help me restore behavior listed above under “BEFORE the problem”. Thanks.

Asked by omega8 1 bhliain ó shin

Last reply by maxthewildcat 10 mí ó shin

  • Cartlannaithe

Time Zones

I moved my computer from NM (Mountain Time) to VA (Eastern Time). Windows has reset to ET. The computer is ET, but anything in Firefox is two hours off. My incoming em… (tuilleadh eolais)

I moved my computer from NM (Mountain Time) to VA (Eastern Time). Windows has reset to ET. The computer is ET, but anything in Firefox is two hours off. My incoming emails (outlook.com) are all timestamped two hours earlier than reality. Items in website (Google) calendars all disappear two hours early, though I have reset my Google calendar to ET. How can I reset Firefox to my current time zone?

Asked by Evelyn Henson 1 bhliain ó shin

Last reply by Dropa 1 bhliain ó shin

  • Cartlannaithe

Firefox not loading some web pages

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I'v… (tuilleadh eolais)

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I've tried many of the fixes suggested here but nothing changes. If I copy the link Firefox won't open and paste it in Brave or Opera the link loads fine. I don't want to quit Firefox but I can't spend time every day trying to fix it either.

Asked by jkmcg 1 bhliain ó shin

Last reply by dom1941 11 mí ó shin

  • Cartlannaithe

How do I get LIBREOFFICE to work in FF? D/L went fine. It's an AFTER D/L ERROR: requires a 64-bit Java runtime environment (JRE) to perform this task. Please install a JRE. FF won't work with JAVA though. Can't find workaround add-on.

LibreOffice error: LibreOffice requires a 64-bit Java runtime environment (JRE) to perform this task. Please install a JRE and restart LibreOffice. https://hub.libreoff… (tuilleadh eolais)

LibreOffice error: LibreOffice requires a 64-bit Java runtime environment (JRE) to perform this task. Please install a JRE and restart LibreOffice. https://hub.libreoffice.org/InstallJava/?LOlocale=en-US

I found nothing in FF extensions add-ons to facilitate this program/app. FF won't work with JAVA files but they provided no alternative. LibreOffice is the only free Office-like program/app. that is currently up and working today that I can find on any list I've pulled via browser on the first page or two.

It is so confusing to go to Edge or Chrome to use it - and hard to move things from FF over to Edge to get to LibreOffice - can't follow what I'm doing that way. I want to use FF. I feel safer there.

I don't trust downloading from random sites. Bait and switch for files. Malware. If there are is a trust-worthing d/l workaround pls tell me. I;m not up on them - not in the loop.

I need assistive technology really - this is just a start for me to get organized. You can give me advise on what keeps you swift and organized if you can too. Appreciate that much too. Thanks for any help.

Asked by islander1 1 bhliain ó shin

Last reply by Dropa 1 bhliain ó shin

  • Cartlannaithe

Firefox "remembering" deleted history and logins

Hi there, I'm hoping someone can help with this. I recently signed into a shared computer with my personal Firefox account, and it automatically imported all my history, … (tuilleadh eolais)

Hi there, I'm hoping someone can help with this. I recently signed into a shared computer with my personal Firefox account, and it automatically imported all my history, my browser extensions, and bookmarks, including personal/secure information that I wouldn't want on a shared computer. I tried signing out and deleting the sites and login information, even going so far as to completely delete all of my browsing history and cookies and signing in with another account, but all the supposedly deleted history and logins and extensions were then transferred to this second account. I have deleted all my data, even uninstalled and reinstalled Firefox, and all the data from my personal account keeps haunting me as suggestions when I type in the task bar or suggested usernames when I log in to websites. How can I actually delete this information so it's not on a shared computer? Thank you!

Asked by uefhkl 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

how to make firefox to reload pinned tabs on startup

I recently deleted the file with firefox settings (can't remember the name) cause i was unable to what netflix/hbo. now however, whenever i open firefox my pinned tabs (1… (tuilleadh eolais)

I recently deleted the file with firefox settings (can't remember the name) cause i was unable to what netflix/hbo. now however, whenever i open firefox my pinned tabs (16 tabs) does not reload the pages as in does not refresh the content of the page. it use to refresh the page inside these pinned tabs when i open firefox but now the pages are still the old version. i have to refresh these pinned tabs manually.

so is there any settings to make these pinned tabs to actually refresh the page when i open firefox? i'm confuse why firefox it still shows that its loading the page cause it actually show the same page content that was a day before.

Asked by user.for.forms 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Unable to Log into Netflix with Firefox

So, recently I cleared my history and cookies in Firefox. After doing this I am unable to log into Netflix with Firefox. It tells me that my password is incorrect. I can … (tuilleadh eolais)

So, recently I cleared my history and cookies in Firefox. After doing this I am unable to log into Netflix with Firefox. It tells me that my password is incorrect. I can log into Netflix with Chrome and Safari. I even updated my Netflix password. Any suggestions?

Asked by ga57burden 1 bhliain ó shin

Last reply by TechHorse 1 bhliain ó shin

  • Cartlannaithe

f secure problem

For Protection I use Ziggo safe online=F-Secure is geblokkeerd voor uw bescherming. For years no problems but today I got the message that Mozilla is blocked. It says: T… (tuilleadh eolais)

For Protection I use Ziggo safe online=F-Secure is geblokkeerd voor uw bescherming. For years no problems but today I got the message that Mozilla is blocked. It says:

This add-on violates Mozilla’s add-policy

This add-on violates Mozilla's add-on policies by executing remote code and insufficient user data handling and protections.

I have tried to start up the protection again but that does not work

What can I do?

Asked by theo.tromp 1 bhliain ó shin

Last reply by Paul 1 bhliain ó shin

  • Cartlannaithe

Make a third party download manager default

Is there a firefox addon or method that will either engage the download manager of your choice, or catch and direct the download to your preferred download, much like Fla… (tuilleadh eolais)

Is there a firefox addon or method that will either engage the download manager of your choice, or catch and direct the download to your preferred download, much like Flashgot used to do in pre-Quantum days?

I use Free Download Manager. I have two addons related to it, but they are not a perfect solution. FDM has an option to "intercept downloads in your browser", but it's a kinda clumsy process.

Asked by noel_envode 1 bhliain ó shin

Last reply by Dropa 1 bhliain ó shin

  • Cartlannaithe

Bing/Microsoft login

When I go to log into my Microsoft Account using their Edge browser, I get the proper login window. (see attachment-upper part) When I attempt to log in to my Microsoft A… (tuilleadh eolais)

When I go to log into my Microsoft Account using their Edge browser, I get the proper login window. (see attachment-upper part) When I attempt to log in to my Microsoft Account using Firefox I get the garbage in the lower half of my attachment, and the page DOES NOT work. It always used to work, and I don't remember changing any settings. I want to use Firefox and Bing Rewards, but if it won't let me log into my Microsoft Account I can't access Bing Rewards! I don't want to use Edge, I have always preferred Firefox. What's going on?! Thanks for any help, Dave

Asked by shaverdave 1 bhliain ó shin

Last reply by jonzn4SUSE 1 bhliain ó shin

  • Cartlannaithe

UPS tracking after installing their My Choice won't work in FF

I was tracking a package on the UPS website. I decided to sign up for their My Choice program. After I did that I could no longer track packages I just get the error "We … (tuilleadh eolais)

I was tracking a package on the UPS website. I decided to sign up for their My Choice program. After I did that I could no longer track packages I just get the error "We are unable to complete your tracking request at this time. Please try again later.". I contacted them, UPS, and they had me try several things and the only one that would work is to use Chrome. Fire Fox will work if I use a private window. Whew do I go to fix this?

Asked by steam643 1 bhliain ó shin

Last reply by Snowmaniac80 11 mí ó shin

  • Cartlannaithe

Bookmarks Toolbar Data Erased and can't add bookmarks

When I restarted my computer today, all of the bookmarks in my toolbar had been erased. Now I can't even add a new bookmark. I tried to restore the bookmarks, but it sa… (tuilleadh eolais)

When I restarted my computer today, all of the bookmarks in my toolbar had been erased. Now I can't even add a new bookmark. I tried to restore the bookmarks, but it said it couldn't read the file. I'm really worried if I can't get the bookmarks back or even add new ones.

Asked by saraeckhouse 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

cpu draining

fire fox is draining my cpu usage a process in task manager with the same name is taking all the cpu power, and once i end it nothing happens and firefox is still open… (tuilleadh eolais)

fire fox is draining my cpu usage a process in task manager with the same name is taking all the cpu power, and once i end it nothing happens and firefox is still open( useless process ) . it keeps coming back

Asked by creh21 1 bhliain ó shin

Last reply by Terry 1 bhliain ó shin

  • Cartlannaithe

Reviving: "My buttons on menu bar not working - bookmarks, menu, downloads, etc." Topic

The original topic is located here: https://support.mozilla.org/en-US/questions/1180429 Menu bar is there, just no response or opening when click on bookmark, menu etc. … (tuilleadh eolais)

The original topic is located here: https://support.mozilla.org/en-US/questions/1180429

Menu bar is there, just no response or opening when click on bookmark, menu etc. was what he reported and I have not only the same issue, but it is happening with ALL Mozilla browsers I have including Tor, Firefox and Waterfox. I cannot figure out why this is happening!

I did follow the suggestions within that topic but it was all I could find on Google. Apparently this is NOT something that has happened to many people. Below I have including some possibly relevant data. If something else is required, please ask and I will reply back. Thanks!


Windows 11 Pro x64, version 22H2, Active Development Branch, Pre-Release Version Dev (OS Build 22572.201) Product Name Windows 11 Pro Experience ms-resource:ProductPkgDisplayName 1000.22572.201.0 Features 64 Bit Edition, Terminal Services in Remote Admin Mode, Tablet PC Edition, Multiprocessor Free Edition Type Professional Kernel Version 10.0.22572.1 KernelBase Version 10.0.22572.1


Mozilla Firefox (x64 en-US) Version 98.0.1 Not Available Version 98.0.1 Original Filename firefox.exe Internal Name Firefox File Version 98.0.1 (98.0.1.8107) Product Version 98.0.1 (98.0.1.0) Comments Mozilla Firefox 98.0.1 (x64 en-US) Display Version 98.0.1 No Modify 1 No Repair 1

Mozilla Maintenance Service Version 98.0.1 Not Available Mozilla Thunderbird (x64 en-US) Version 91.7.0 Not Available Waterfox (x64 en-US) Version G4.0.8 Not Available

System Manufacturer Dell Inc. Inspiron 5400 AIO TPM 2.0 INTC Secure Boot State On 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz Memory 16 GB Installed, 15.64 GB Total, 9070.77 MB Free Memory Load 43% Virtual Memory 18.01 GB Total, 6440.34 MB Free PageFile Size 2432 MB In use 67 MB Max used 98 MB Reserved Storage

Asked by Paul Sybrandy 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Firefox does not ask where to save files.

Firefox isn't asking me where to save files, it just downloads them to Downloads even when I have it configured to always ask me. It also suddenly started opening stuff… (tuilleadh eolais)

Firefox isn't asking me where to save files, it just downloads them to Downloads even when I have it configured to always ask me.

It also suddenly started opening stuff automatically instead of asking me to save/open it as it would previously.

Asked by firedragon2508 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Pop-up won't open after making an exception to allow it.

'bold text I have Adblock installed and although I made an exception to allow pop-ups, Firefox won't open it. I am trying to open a bill on a website and it doesn't work… (tuilleadh eolais)

'bold text I have Adblock installed and although I made an exception to allow pop-ups, Firefox won't open it. I am trying to open a bill on a website and it doesn't work. How can I fix this please?

Asked by Elsje Beetge 1 bhliain ó shin

Last reply by Terry 1 bhliain ó shin

  • Cartlannaithe

Connected Services

Hello - Can someone provide me a simple explanation of what Firefox considers "Connected Services"? The Connected Services screen says "Everything you are using and signe… (tuilleadh eolais)

Hello - Can someone provide me a simple explanation of what Firefox considers "Connected Services"? The Connected Services screen says "Everything you are using and signed into" - which I can sort of understand - BUT, what is Firefox DOING with its access to my PC, for one thing? At the Connected Services screen there is no link or button which provides an explanation - as to what Firefox DOES with the Connected Services. Any positive, constructive information will be appreciated. JFC

Asked by Jim 1 bhliain ó shin

Last reply by Paul 1 bhliain ó shin