Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

enable third party cookies

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies. I have been trying and googling a… (tuilleadh eolais)

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies.

I have been trying and googling and searching support for some time now. The google instructions do not come close to matching what is on the commuter. The "support" instructions are in technical computer language which I don't get.

So, please help me, but pretend you are explaining to your grandma (I may not be yours, but I am a grandma to 4 grandkids) and she's never used a computer before (I have, but I'm sick of wading through technical answers that don't match the computer and don't work).

Thanks - I hope someone helps me.

Grandma Mary

Asked by marycolbert07 10 mí ó shin

Last reply by jscher2000 - Support Volunteer 10 mí ó shin

  • Cartlannaithe

Java Script

Attempted to login to Canada Revenue Agency and it told me that Java Script had to be activated in the browser. How do I determine if it is activated and how do I activat… (tuilleadh eolais)

Attempted to login to Canada Revenue Agency and it told me that Java Script had to be activated in the browser. How do I determine if it is activated and how do I activate it if it is not. The strange thing is I was on the site an hour before without any issues so I am at a bit of a loss as to what has happened. It may be an issue with the CRA.

Thanks Doug

Asked by DougiePh 10 mí ó shin

Last reply by user104147805413306348376805769878442569366 10 mí ó shin

  • Cartlannaithe

Bookmark display

My list of bookmarks that used to automatically display down the left side of my screen are now relegated to a heading in the bookmarks toolbar at the top of the page. … (tuilleadh eolais)

My list of bookmarks that used to automatically display down the left side of my screen are now relegated to a heading in the bookmarks toolbar at the top of the page. This is completely useless to me. What happened to the display down the left side, and how can I stop this from NEVER changing in the future? I've had this happen before, and every time it does it takes me half a day to find the hidden solution to the problem.

Asked by brent5 10 mí ó shin

Last reply by user104147805413306348376805769878442569366 10 mí ó shin

  • Cartlannaithe

safe search

Hello to all members of Firefox team. In the place we live, the ISPs all turned on safe search mode for users without their satisfaction. All we can do is turn that off. … (tuilleadh eolais)

Hello to all members of Firefox team. In the place we live, the ISPs all turned on safe search mode for users without their satisfaction. All we can do is turn that off. But in the Firefox we can't do that. Please let us know how to turn it off with a Firefix to Firefox.

  • Cartlannaithe

Color PDFs viewing as black and white – This is a brand new problem!

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designe… (tuilleadh eolais)

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designer and have many PDFs on my portfolio. I am also seeing the same problem with PDFs linked to my clients' sites.

Images on PDFs are still in color. It's the flat color graphics created in InDesign exported to PDF. Oddly enough, gradients (originally created in InDesign as well) are still presenting as color, but only the gradients.

I do not have this problem in Safari, nor in other browsers, but Firefox has been my go-to browser for years. I never had a problem until I noticed today. Firefox updated two days ago. I'm on a Mac and I now have Firefox version 102.01, as it updates automatically.

Thank you for attending to this issue.

Asked by pinkjaykitty 10 mí ó shin

Last reply by cor-el 10 mí ó shin

  • Cartlannaithe

PDFs used to save automatically to downloads, now it prompts me every time

Hey there, I use Adobe Acrobat Pro to open PDFs for work. It always worked fine, set up to automatically open PDFs in Adobe, and they save to Downloads folder. For some … (tuilleadh eolais)

Hey there,

I use Adobe Acrobat Pro to open PDFs for work. It always worked fine, set up to automatically open PDFs in Adobe, and they save to Downloads folder. For some reason now, after an update, the PDF always pulls up a save box and asks me to name the file (significantly slows down workflow). This only happened after an update.

I've figured out that the issue is related to a way that the PDFs are generated. So if I click it via a link that ends in .html instead of .pdf, it assumes it's a webpage and opens the pdf link in browser, and from there I have to click save, and then I'm prompted to type in the file name.

If I open a PDF link that's an actual .pdf file URL, then it saves to Downloads automatically and names the file "contractfile-1111" or whatever, numbered consecutively. Any ideas on how to get around this?

Thanks

Asked by peter.wolkow 10 mí ó shin

Last reply by user104147805413306348376805769878442569366 10 mí ó shin

  • Cartlannaithe

Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (tuilleadh eolais)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 10 mí ó shin

Last reply by Island Bookkeeping 5 mhí ó shin

  • Cartlannaithe

Finding printers

I have 4 different AMD machines in a wired, Windows 7 Home network. One is a print server and has 2 Canon inkjet Printers. All machines can print to both printers fro… (tuilleadh eolais)

I have 4 different AMD machines in a wired, Windows 7 Home network. One is a print server and has 2 Canon inkjet Printers. All machines can print to both printers from all applications except Firefox (Latest version). 1 client machine can print to both printers from Firefox, another can print to one printer and the last cannot print from Firefox at all.

I have varied the defaults and refreshed and re-installed Firefox but there is no change. The Saved Settings for printing have been cleared.

There a large number of "Modified print settings" on the machine that can print from Firefox to both printers. This setting is absent in the other machines.

Is there a way in which I can get all the 3 client machines to print from the web on both printers?

Any help would be very much appreciated.

Thanks very much, in hope

Barry Jefferies

Asked by bazzaj 10 mí ó shin

Last reply by Dropa 10 mí ó shin

  • Cartlannaithe

Language

I had Firefox in German. With your today-update you changed to English without my o.k. Give me my German language back, perhaps cancel the today-update. I think, than com… (tuilleadh eolais)

I had Firefox in German. With your today-update you changed to English without my o.k. Give me my German language back, perhaps cancel the today-update. I think, than comes my German back.

Asked by doctorimmesberge 10 mí ó shin

Last reply by Terry 10 mí ó shin

  • Cartlannaithe

Cannot open youtube.com randomly

Hello, I get Secure Connection Failed - SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT error code randomly while trying to open youtube.com. It works with other browser. Please h… (tuilleadh eolais)

Hello,

I get Secure Connection Failed - SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT error code randomly while trying to open youtube.com. It works with other browser. Please help to solve this problem.

Asked by virag_shah 10 mí ó shin

Last reply by Tan Chee Keong 10 mí ó shin

  • Cartlannaithe

Firefox updated and now all my book marks are gone. I looked at your help info and it is a rabbit hole. I tried to restore and they are not there. I need them desperately!!!

I updated and my books marks are gone. The help pages are really too much to go through - pages. I tried to restore them and they are not there. Please help.

Asked by bbyrd4 10 mí ó shin

Last reply by user104147805413306348376805769878442569366 10 mí ó shin