Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

El Capitan

I am using El Capitan because I am using an old Mac. Operating system 10.11.6. I've tried downloading FESR but always get the same error (pictured). What is the problem? … (tuilleadh eolais)

I am using El Capitan because I am using an old Mac. Operating system 10.11.6. I've tried downloading FESR but always get the same error (pictured). What is the problem?

Asked by llkabong 7 mí ó shin

Last reply by James 7 mí ó shin

  • Cartlannaithe

Installation on Macbook M1

Firefox can not be installed on Macbook Air with M1 and Big Sure, installation can onely be done temporarily. Each time, i want to start Firefox i have to install it agai… (tuilleadh eolais)

Firefox can not be installed on Macbook Air with M1 and Big Sure, installation can onely be done temporarily. Each time, i want to start Firefox i have to install it again. Is ther any solution? Thank you.

Asked by pesch0709 1 bhliain ó shin

Last reply by AliceWyman 1 bhliain ó shin

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Firefox cannot download updates

Every day I get a Firefox popup that says, "Firefox cannot download the latest version. Download the latest version and we will help you install it". Sometimes the popup … (tuilleadh eolais)

Every day I get a Firefox popup that says, "Firefox cannot download the latest version. Download the latest version and we will help you install it". Sometimes the popup appears immediately after I open my browesr, and sometimes it appears after I've been using the browser for several hours.

I've been doing the daily download and install, but I want to know what's causing this. I'm using a Late 2015 21.5" iMac running macOS Catalina Version 10.15.7. Firefox is Version 82.0b4, set as default browser with automatic updates turned on. I've been running Beta versions of Firefox for >2 years and have not had problems with updates before this. Thanks for any suggestions and solutions!

Asked by bert_ruden 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

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Google calendar

since a few hours it has been impossible to download Google Calendar, while it's regularly possible to get Gmail as well as other Google items (Contacts, Maps..). By othe… (tuilleadh eolais)

since a few hours it has been impossible to download Google Calendar, while it's regularly possible to get Gmail as well as other Google items (Contacts, Maps..). By other browsers Google Calendar works normally. Is there a problem known? Thanks a lot. Giorgio Fossati Italy

Asked by giorgioeffe56 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

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Cromebook's browser replacement with firefox's browser and it's multitude of apps.

this is the 2nd time I asked this question. I downloaded firefox browser onto my chrome book then I clicked on the box saying "download complete." Then another box pops u… (tuilleadh eolais)

this is the 2nd time I asked this question. I downloaded firefox browser onto my chrome book then I clicked on the box saying "download complete." Then another box pops up saying "this file is not supported. Please go to chrome web store and find one there that can open this app." So which app/file in chrome web store will help me get firefox on this chromebook laptop computer permanently. I've already downloaded firefox on this computer at least a dozen times and I get the same result. NOTHING in return from this support team.

Asked by yokennho 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

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Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

Hello, I've been trying to open Firefox and receiving the error "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new w… (tuilleadh eolais)

Hello,

I've been trying to open Firefox and receiving the error "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

I've checked the task manager, restarted the computer, re-installed, refreshed and nothing helps, still getting the same error. Any suggestions? Thank you

Asked by OC1234 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Can't rollback from Firefox 91 to 89.

Win10 with what was Firefox 89. I had already disabled the Proton UI on this installation, because it is horrible. Today Firefox decided to update to version 91. All of t… (tuilleadh eolais)

Win10 with what was Firefox 89. I had already disabled the Proton UI on this installation, because it is horrible. Today Firefox decided to update to version 91. All of the Proton UI junk is back. I tried disabling it again, but nothing worked. Doing a web search, it appears that Mozilla has disabled the ability to turn off Proton.

I then set about to rollback the installation back to version 89. I found a Mozilla link on this, went to their ftp server and downloaded the installation files for the last version of 89. The installation went normally, but when I opened Firefox afterwards, a little box popped up saying something to the effect of "To keep your History and Bookmarks from possibly being corrupted, Firefox must create new user profile." I exited out of this and Firefox didn't start. I attempted to restart Firefox again and the same box popped up again. The only way to get past it was to click the accept button.

I did so and Firefox started. This was clearly not version 89. As the UI is junk, it took several minutes to find out that this was now the latest version of 92!!!! I'm absolutely positive that I downloaded the correct file. When I look through the update history, it doesn't even show todays version 89 installation as happening. What a piece of junk.

I then spent 20 minutes figuring out how to revert back to my user profile, not the new one that it had created for me. I then did some research on what had happened. Well it turns out that you can't actually rollback Firefox, despite what Mozilla says. For a while they have added "downgrade protection" which automatically creates the new user profile and stops your old profile from being accessed by it. So unless you want to figure out how to spend a hundred hours reconstructing bookmarks, passwords, settings, etc. it actually isn't possible to rollback Firefox. Doesn't this violate some Microsoft rules about being able to uninstall versions of software from within Windows? If you try to do this with Firefox and go back to a previous version it blows everything up.

Does anyone know how to actually rollback Firefox to a previous version, so that Proton can be disabled?

Asked by jack.hidley 1 bhliain ó shin

Last reply by cor-el 10 mí ó shin

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saving .xlsx files is not in Files and Applications: applications content type

I frequently download excel worksheet files in the format of .xlsx The extension is not found in the Firefox options-files and applications-applications content type. It … (tuilleadh eolais)

I frequently download excel worksheet files in the format of .xlsx The extension is not found in the Firefox options-files and applications-applications content type. It is not an option to choose this to save the file in a particular location--see attached screen shot. If it is under another name please let me know. There is an option to download excel worksheet files--only 97-2003, xlsx is an Excel 2016 worksheet. Why isnt this updated with the latest version of Firefox: 85.0.2 which I am using? Even if I select 'use excel 2016 (default)'--screen shot 2/ it does not have the option to remember where to save the file--only to open with or save, like the option for other files.--screenshot 3.

I just want it to always save to desktop.

Asked by ateague 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

How do I change the colorscheme back to the original?

How do I change my color scheme back to the original? Firefox upgraded my system (June 5, 2021) and the new color scheme is terrible. I want what I had yesterday. "To… (tuilleadh eolais)

How do I change my color scheme back to the original? Firefox upgraded my system (June 5, 2021) and the new color scheme is terrible. I want what I had yesterday. "Tools-Addons-Appearance- default setting" is an old instruction and path, and is not applicable in this version.

Asked by karenlwalker 1 bhliain ó shin

Last reply by bryan13 1 bhliain ó shin

  • Cartlannaithe

Installation on a new computer, retrieve old settings?

My old computer bricked itself. Hard drive, everything is toast. I have a new one but am wondering if there is a way to retrieve bookmarks, settings, etc. on a new Firefo… (tuilleadh eolais)

My old computer bricked itself. Hard drive, everything is toast. I have a new one but am wondering if there is a way to retrieve bookmarks, settings, etc. on a new Firefox install on the new computer, from my account perhaps? It seems to me that the last time I lost a computer and had to start over with Firefox on a new one everything reinstalled. I'm just about nonfunctional without all my stuff!

Asked by Dee 1 bhliain ó shin

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 bhliain ó shin

  • Cartlannaithe

reverting to a previous version

to keep things short im trying o find a way to revert to before the most recent update (89.0), the new layout and organization changes are more or less causing no end of … (tuilleadh eolais)

to keep things short im trying o find a way to revert to before the most recent update (89.0), the new layout and organization changes are more or less causing no end of issues for me both in function and causing my anxiety issues to spike from everything being unfamiliar and i need to find a way to revert.

Asked by rook999 1 bhliain ó shin

Last reply by andyfallows 1 bhliain ó shin

  • Cartlannaithe

Firefox ESR 91 MSI latest release

Hello, I saw that ESR 91 has been released, but when I try downloading from this link below. it says that the latest version is ESR 78. https://download.mozilla.org/?pr… (tuilleadh eolais)

Hello,

I saw that ESR 91 has been released, but when I try downloading from this link below. it says that the latest version is ESR 78.

https://download.mozilla.org/?product=firefox-esr-latest&os=win&lang=en-US

Is there a specific time release? when the link above becomes ESR 91?

Asked by Linh.Nguyen3 10 mí ó shin

Last reply by jscher2000 - Support Volunteer 10 mí ó shin