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Removing the Extensions Puzzle Piece Icon?

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it...… (tuilleadh eolais)

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

Asked by Imot 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Input Type from a CSV File is Recognized as Ms excel file

In the current Version of Firefox the input field is set to the wrong filetype if select an csv file. Open with Chrome and Firefox. Chrome set the file type to text/csv … (tuilleadh eolais)

In the current Version of Firefox the input field is set to the wrong filetype if select an csv file.

Open with Chrome and Firefox. Chrome set the file type to text/csv Firefox to "application/vnd.ms-excel"

Working example open the consoel to see the output: https://codepen.io/GrizzlyStu/pen/YzjZjez

Asked by Grizzly 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Stop auto importing history from other browsers

I am a game developer. I work about 12 hours a day, in Chrome. It is my main browser. When I installed firefox, I was asked to "import" cookies and such. I did. Which has… (tuilleadh eolais)

I am a game developer. I work about 12 hours a day, in Chrome. It is my main browser. When I installed firefox, I was asked to "import" cookies and such. I did. Which has been a terrible headache. All of the bookmarks and everything from Chrome came with it, which I already had in firefox, since I've had it for years. But, I thought since this is a brand new computer that I needed to do that. Fast-forward a couple of weeks and now EVERY time I open up firefox, all 10 million history links are in history.

I use firefox to unwind and watch movies. I don't want 10 million links to work in front of where I left off in binge watching Seinfeld.

I've tried everything and followed instructions and STILL, all history from Chrome shows up in firefox. It is infuriating. AND uninstalling and reinstalling did nothing. The setting is already in the account to import from Chrome to firefox. I've removed addons and extensions as well. Nothing has worked.

Asked by boundlessenterprise 1 bhliain ó shin

Answered by willjoe24421 1 bhliain ó shin

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Unable to download PDFs in embedded pdf.js viewer

Example Site: https://mcpsc.mo.gov/media/pdf/genesis-school-inc-revocation-hearing but I've had it happen on several sites. On this page, I am not able to click the down… (tuilleadh eolais)

Example Site: https://mcpsc.mo.gov/media/pdf/genesis-school-inc-revocation-hearing but I've had it happen on several sites.

On this page, I am not able to click the download button built into the pdf.js viewer and have it download - it clicks and does nothing. If I right click in the frame and click "Show only this frame", then I can download the PDF using that same button. Any ideas?

Asked by FrigginMcMonster 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Firefox extremely slow on some sites

Hi, I just replaced my SSD (Samsung 960EVO m.2 250Gb) for a larger/faster SSD (Samsung 980 m.2 1Tb) . I'm on Windows 10 and have 32Mb Ram. Firefox is now very slow on som… (tuilleadh eolais)

Hi, I just replaced my SSD (Samsung 960EVO m.2 250Gb) for a larger/faster SSD (Samsung 980 m.2 1Tb) . I'm on Windows 10 and have 32Mb Ram. Firefox is now very slow on some websites (not all).

This example is typical and has occured on multiple sites. To test and compare, I copied the URL, created a new tab in Firefox, then Paste and Go. I timed this 3 times and each time was 30 seconds. I Pasted the same into Chrome and Edge and each time it was instant. https://savingschampion.co.uk/best-buys/personal/easy-access-accounts

On my previous SSD, there was never an issue of any lag on any site.

BBC.co.uk/news is fine, as are several other sites. Does anyone have any idea what's happening? This is making Firefox unworkable for me, so unless I can fix the issue, I will have to move permanently to Chrome or Edge. That would be a shame after many years with Firefox.

Thank you in advance.

Asked by glen24 1 bhliain ó shin

Answered by jonzn4SUSE 1 bhliain ó shin

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Scroll wheel click on links to open in new tab

Previous versions of Firefox allowed scroll wheel button clicking to open links. I noticed that the latest version doesn't allow this. Ctrl + left click works as normal… (tuilleadh eolais)

Previous versions of Firefox allowed scroll wheel button clicking to open links. I noticed that the latest version doesn't allow this. Ctrl + left click works as normal but not the scroll wheel clicking.

Asked by Andrew.Barge 1 bhliain ó shin

Answered by Andrew.Barge 1 bhliain ó shin

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back button not bringing up previous page without right clicking

I expect the back button to return to the previous page visited, but too often the button either doesn't respond at all or a right click is required to view the page hist… (tuilleadh eolais)

I expect the back button to return to the previous page visited, but too often the button either doesn't respond at all or a right click is required to view the page history. Is there something I need to do get the original function of the back button that I thought was universal in most browsers?

Asked by cnaset@msn.com 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Firefox shortcuts in new tab has disappeared

Over the past two days, I have found if I create a new tab, the shortcuts that I had saved on that page have all disappeared. Does Firefox keep a backup of these shortcut… (tuilleadh eolais)

Over the past two days, I have found if I create a new tab, the shortcuts that I had saved on that page have all disappeared. Does Firefox keep a backup of these shortcuts? Unlike related support messages I've read, my bookmarks and bookmarks toolbar are unaffected.

These shortcuts (about 16 of them) took quite a while to accumulate, and it is frustrating to see that they can just simply disappear like that.

I am running Firefox 108.0.2 (64-bit) on Windows 10).

Asked by xogblog 1 bhliain ó shin

Answered by xogblog 1 bhliain ó shin

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savefrom.net

Hello there; I had installed the "savefrom.net" extension. This extension automatically generated the website address to the "bookmarks toolbar". I deleted the extension … (tuilleadh eolais)

Hello there; I had installed the "savefrom.net" extension. This extension automatically generated the website address to the "bookmarks toolbar". I deleted the extension and deleted the shortcut as well. But when the bookmarked website shortcut "firefox" is closed and reopened, it adds itself to the bookmarks toolbar again. No matter what I did, it didn't work. I don't want to delete Firefox completely and reinstall it. Because there are too many shortcuts and data that I use all the time. How do you think I can solve this problem?

Asked by Emre Domaç 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Access website

Hi, can you help? I can't access morphy richards website from my phone and my pc through Firefox. I can access it through Microsoft Edge on my pc and my Samsung Internet … (tuilleadh eolais)

Hi, can you help? I can't access morphy richards website from my phone and my pc through Firefox. I can access it through Microsoft Edge on my pc and my Samsung Internet app on my phone but not through my Firefox app or windows 11 Pro desktop pc. I get this message on my pc

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.morphyrichards.com. If you entered the right address, you can: Try again later Check your network connection Check that Firefox has permission to access the web you might be connected but behind a firewall

and this message on my phone through the Firefox app

Address Not Found. The browser could not find the host server for the provided address. Check the address for typing errors such as ww.example.com instead of www.example.com.

If you are unable to load any pages, check your device’s data or Wi-Fi connection. 

Steps I have taken is clearing data, history and cache on pc, turning off mcafee firewall. I use my pc through a wired Internet connection and my phone through Wi-Fi and data and it's the same on both I can't access the website. Like I mentioned I can access it no problems through Microsoft Edge on my pc and Samsung Internet app on my phone so I have now pinpointed it to Mozilla Firefox being the issue, also this is the only website I have issues with. Please can you help? Regards, Steve

Asked by steveveg 1 bhliain ó shin

Answered by Paul 1 bhliain ó shin

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Firefox toolbar not showing addon extensions

I have run Firefox for years on up to 4 PCs at once, everything has always synced and screens all look the same. Recently one laptop lost the addon extension icons in th… (tuilleadh eolais)

I have run Firefox for years on up to 4 PCs at once, everything has always synced and screens all look the same. Recently one laptop lost the addon extension icons in the Firefox toolbar. They remain on all other installations. I have tried uninstalling Firefox and installing an earlier build, and also the latest Beta build with no luck. All extensions show as installed and activated. I have copied the Profile from another laptop. I have of course done a reset. Any other suggestions?

Asked by pcvallee 1 bhliain ó shin

Answered by pcvallee 1 bhliain ó shin

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Are Firefox bookmarks encrypted when synced?

How are my bookmarks stored when synced between devices? Are my bookmarks encrypted as well as my passwords/credit card info? This is from the Mozilla page regarding encr… (tuilleadh eolais)

How are my bookmarks stored when synced between devices? Are my bookmarks encrypted as well as my passwords/credit card info? This is from the Mozilla page regarding encryption:

"Your encryption key remains a secret, only known to you and your authorized devices." and "We store your encrypted data on our servers so we can’t read it."

I just wanted to make sure this also applies to bookmarks before I import all of mine.

Thanks for any help!

Asked by justin 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Bookmark recovery after a new windows install

I recently installed windows on a new solid state hard drive, and did a fresh install of firefox, but I forgot to manually backup my bookmarks. The old install is still o… (tuilleadh eolais)

I recently installed windows on a new solid state hard drive, and did a fresh install of firefox, but I forgot to manually backup my bookmarks. The old install is still on the old windows hard drive, is there a way for me to move them onto the new install? I'd prefer to not have to rebuild the whole list from scratch!

Asked by januskrug 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Five Seconds Freeze Right After Save As Dialog

Firefox hangs for 5 seconds between every type of download between the "Ok" of the "Save As.." dialog and the actual download of the file. Any ideas how to resolve the i… (tuilleadh eolais)

Firefox hangs for 5 seconds between every type of download between the "Ok" of the "Save As.." dialog and the actual download of the file.

Any ideas how to resolve the issue or troubleshooting tips?

I'm currently using Firefox 108.0.2 (64-bit) on Windows 10 Pro 22H2

Thanks!

Asked by OGT 1 bhliain ó shin

Answered by OGT 1 bhliain ó shin

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userChrome.css is not being applied

I am trying to have Firefox show an "X" on every tab as soon as I hover above it. I followed a certain article and implemented this code: /* Show Tab Close buttons only… (tuilleadh eolais)

I am trying to have Firefox show an "X" on every tab as soon as I hover above it. I followed a certain article and implemented this code:

/* Show Tab Close buttons only when hovered */

  1. tabbrowser-tabs > .tabbrowser-tab:not([pinned="true"]) > .tab-stack > .tab-content > .tab-close-button {
 visibility: collapse !important;
 opacity: 0 !important;
 transition: all 250ms ease-in-out !important;

}

  1. tabbrowser-tabs > .tabbrowser-tab:not([pinned="true"]):hover > .tab-stack > .tab-content > .tab-close-button {
 visibility: visible !important;
 opacity: 1 !important;
 transition: all 250ms ease-in-out !important;;

}

  1. tabbrowser-tabs > .tabbrowser-tab:not([pinned="true"]) > .tab-stack > .tab-content > .tab-close-button {
 display: -moz-box !important;

}


This code is however not being implemented no matter how many times I restart Firefox. 'toolkit.legacyUserProfileCustomizations.stylesheets' is set to True The location is userChrome.css is '/home/user1/.mozilla/firefox/yqomjsh9.default-release-1672744596809/chrome/userChrome.css'

What could be the issue? I tried adding executable permissions using "chmod" but that did not change anything.

Asked by mhlangalyton 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Facebook starting scrolling out of control...again

In reference to my previous post ( https://support.mozilla.org/en-US/questions/1382198?page=1 ) I have noticed that the "jumping while scrolling" in the Facebook News fe… (tuilleadh eolais)

In reference to my previous post ( https://support.mozilla.org/en-US/questions/1382198?page=1 ) I have noticed that the "jumping while scrolling" in the Facebook News feed has returned after a couple of months of proper behavior. Ver. 108.0.2 It's not as bad as it was but it seems to be getting worse.

Is the circus back in town?

Am I going to have to move back to Chrome again ?? >:-(

Asked by Helium2 1 bhliain ó shin

Answered by Helium2 1 bhliain ó shin

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Firefox won't let me sign into Clickbank

Only the Firefox browser is not allowing me to log into my Clickbank account, yet other browsers I have not issues with. Going to: https://accounts.clickbank.com/login.h… (tuilleadh eolais)

Only the Firefox browser is not allowing me to log into my Clickbank account, yet other browsers I have not issues with.

Going to: https://accounts.clickbank.com/login.htm and logging in, using Firefox, I get the following prompt: "Oops, there was an issue submitting your information. Please try again later. If this issue persists please contact our customer support team."

And, have been informed by the staff at Clickbank to try different things... which is how I came to discover that I CAN log into my Clickbank account using ANY browser EXCEPT Firefox.

I've cleared the cache and history from Firefox, I'm using standard for privacy anyway... and I've also cleaned my computer with CCleaner and rebooted the computer. I've check that I'm using the latest and greatest version of Firefox.

Yet, I STILL cannot log into my Clickbank account using Firefox.

ANY suggestions would be GREATLY appreciated, else I will need to STOP using Firefox, as I'm concerned that whatever is doing this, will start shutting me down from logging into all accounts, every where on the net.

Thank you in advance.

Asked by Trish 1 bhliain ó shin

Answered by Trish 1 bhliain ó shin

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XHR post blocked when Captcha is selected

Hello, I am struggling with a bug specific to Firefox (108.0.2) in which I have an XHR Post that is being blocked by dev tools only when a google captcha is selected. Her… (tuilleadh eolais)

Hello, I am struggling with a bug specific to Firefox (108.0.2) in which I have an XHR Post that is being blocked by dev tools only when a google captcha is selected. Here is the website that the bug is happening on. Per comment suggestions I've added a screen shot of the URL being blocked in dev tools.

My overall goal is to have this form post it's action and post the form data to another endpoint (https://beeceptor.com/console/preferencecenter). I am able to successfully post data to beeceptor with the captcha selected when testing in Chrome, but as stated not Firefox. If the form is submitted without the captcha selected the data is successfully posting to the beeceptor endpoint- this behavior is happening with both Chrome and Firefox which I am sure means something is wrong with my Javascript which can be resolved later.

Looking at the console in Firefox I am consistently seeing a XHR Post blocked to the beeceptor url with captcha selected. I have gone through several iterations of this code to resolve the issue, none of which have successfully worked. After many, many, hours of digging I have done the following to no avail.

  • Cleared Cache
  • Ran in Safemode then back to regular mode (one article this appeared to fix for a user)
  • Ran in Private Browsing
  • Adjusted CORS accordingly

There are more items I've attempted that I can't remember off the top of my head.

Any help with this would be greatly appreciated as I have hit a wall.

Asked by spliffys 1 bhliain ó shin

Answered by spliffys 1 bhliain ó shin

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Firefox updates

I do my Firefox updates manually. I am currently using version 108.0.2. When I click on "about", it says I should "Update to Partner Removal". It usually tells me to upda… (tuilleadh eolais)

I do my Firefox updates manually. I am currently using version 108.0.2. When I click on "about", it says I should "Update to Partner Removal". It usually tells me to update to the next version that is available. What is Partner Removal? Is it a legitimate update? I can't find anything on the website regarding this. Why does it not tell me to update to version 109?

Thank you for your help.

Mark Olson

Asked by Markeo 1 bhliain ó shin

Answered by James 1 bhliain ó shin