Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist

Disable video pop-out when scrolling away

When scrolling a web site with an embedded video, as that video scrolls off screen, it automatically pops out to a picture-in-picture video on the lower right-hand part o… (tuilleadh eolais)

When scrolling a web site with an embedded video, as that video scrolls off screen, it automatically pops out to a picture-in-picture video on the lower right-hand part of the page. How can I disable this. I don't want this to ever happen.

Asked by bos45 3 mhí ó shin

Last reply by cor-el 3 mhí ó shin

youtube HDR PQ video dont show correctly anymore on MacOS 14.5

HDR videos (specifically smpte2084 (PQ) / bt2020 videos) on youtube don't show correctly since last few updates of firefox on mac M1 & M2 sonoma 14.5. Firefox shows … (tuilleadh eolais)

HDR videos (specifically smpte2084 (PQ) / bt2020 videos) on youtube don't show correctly since last few updates of firefox on mac M1 & M2 sonoma 14.5. Firefox shows overly bright (almost whitewashed) videos, seems like something changed either with MacOS or firefox in last few updates. Firefox was working fine on older MacOS last 2 years with HDR videos.

Here is a link to test this problem on Mac, Safari shows the same video correctly in HDR https://www.youtube.com/watch?v=s52wB4lKLeo

Kindly fix this problem soon.

Asked by iamfedupofemailnames 3 mhí ó shin

Last reply by TyDraniu 3 mhí ó shin

  • Réitithe

bookmarks gone after doing a factory reset on my Macbook despite signing into same Mozilla profile

Hiya good citizens of the internet 👋 Please help me recover my bookmarks 🥺 I've gone through every single support article on this topic and tried everything suggested … (tuilleadh eolais)

Hiya good citizens of the internet 👋

Please help me recover my bookmarks 🥺

I've gone through every single support article on this topic and tried everything suggested and still no luck. This is my hail mary.

How I got here I needed to do a full wipe and reinstal of my macOS; this was conducted with the help of the Genuis bar. Upon reinstalling Firefox, I signed into my account and my bookmarks are all gone, records of them empty.

I should also note that nothing else ported over. No passwords, no browser extensions. Nada. The passowrds and extensions aren't a big deal. I use a 3rd-party password manager and can easily re-download the handful of extensions/widgets. But I heavily relied on bookmarks for both frequently visited sites and ones rarely-used which I knew were important for future reference. And I cannot remember 80% of them...

What else I've tried other than what's suggested in help article:

  • Because I did not check to confirm which Firefox profile I've been signed into for ages and ages before doing the reset, I thought maybe I had just signed into the wrong one. I proceeded to try every other email address I have, including two from my old workplace. None of the other 5 emails had profiles created. I know this because it prompted the sign up userflow; create a password, etc.
  • But I also know for a fact that the bookmarks were saved as part of a profile because I used the profile sync feature to auto-port all my bookmarks when I first got this Macbook a year and a bit ago.
  • The folders where bookmark backup info is stored locally are empty... Clearly, it wasn't stored in my icloud documents (that's on me for not double-checking)
  • I checked my other device (mobile phone) to see if I had firefox downloaded and was signed into the same account as the original, with the bookmarks still visible. Of course I didn't. I only use Safari on my phone 😭

""Grasping at straws: the only other things I can think of""

  • Is there some way of linking my MAC address with my IP address and using those to triangulate the correct profile?
  • Because my computer got wiped and nothing is saved locally, my only hope is that my bookmarks are floating around the ether. If so, I just need to figure out how to find them.

Any and all help/suggestions are massively appreciated!!

Thanks in advance,

Lauren

Asked by Lauren G 3 mhí ó shin

Answered by jonzn4SUSE 3 mhí ó shin

why, each time I try to log in to Xfinity, do I get a banner across the bottom of the screen asking my cookie choices before I can even log in to Xfinity. Same goes for Safari when trying to log in to Xfinity

Why, each time that I try to log in to Xfinity, do I get a banner across the bottom of the screen asking my cookie choices before I can even log in to Xfinity. Same goes… (tuilleadh eolais)

Why, each time that I try to log in to Xfinity, do I get a banner across the bottom of the screen asking my cookie choices before I can even log in to Xfinity. Same goes for Safari when trying to log in to Xfinity or Comcast.


This is so strange. Usually cookie selection is after you sign in not before...

Asked by cvznh6fbjj 3 mhí ó shin

Last reply by cor-el 3 mhí ó shin

password recovery from old drive that died

hi, my drive died 4days ago and i'm just now back online, i was sure that i had registered (signed on) with Firefox. Turns out i have NOT done that... MYBAD, fersure, … (tuilleadh eolais)

hi, my drive died 4days ago and i'm just now back online, i was sure that i had registered (signed on) with Firefox. Turns out i have NOT done that... MYBAD, fersure, i am hoping against all odds that you can help me recover all my old passwords which i have stored on the Fire Fox app that i was using, quite happily, with the old drive, i still have some, a handful of those addresses and passwords on file, but not near enough to get back to where i was online b4 the old drive kacked, i was hoping that if i gave you the addies and passwords, you could somehow find that Firefox i had downloaded? I gotta say that i feel SO stupid asking this, but trust me...LESSON WELL LEARNED!!! if you can help me that would be AWESOMELY MASSIVELY GOOD!!!! THANK YOU for your time Malcolm Wright

Asked by MWright5393686 3 mhí ó shin

Last reply by MWright5393686 3 mhí ó shin

Fonts in Google Have Turned Japanese I Really Think So ... and more

A bit of background, I have been working on systems since the Commodore Vic 20, so I'm not 'new' or would typically be helpless as many are if they have system problems. … (tuilleadh eolais)

A bit of background, I have been working on systems since the Commodore Vic 20, so I'm not 'new' or would typically be helpless as many are if they have system problems.

Over the last week I decided to format my Mac and re-install the operating system. I have a lot of graphics design that I will be doing for an unknown period of time. I have over the years collected many free fonts and I started installing them about 5 days ago. I don't believe my installing fonts wouldf have affected anything within Firefox, but Firefox is the only browser that I'm having this problem with. I checked Safari and google displays everything as it should as well; my graphics deisgn software forums are displaying fine. I have not used google for anything during the period that I was installing the fonts, so I don't know exactly when this started but yesterday I discovered it.

I tried going to the menu on the top right hand corner -> Help -> More Troubleshooting Info -> Refresh Firefox. I then went into MacCleaner Pro -> Clear Cache and Clear Purgable Data. Then restarted the machine. No change.

I then saved my passwords and bookmarks, then uninstalled Firefox using MacCleaner Pro and then went to Remove Remaining files.

Downloaded a new copy of Firefox and the problem still exists.

I tried changing the theme to others. Went to Settings -> General -> Language and Appearance. Set theme to dark, then back to automatic. Changed the main font from (Default) Times to Times New Roman and back to (Default Times) ... but still this problem exists...

Help... Please and thank you.

Asked by Br007 4z 4 mhí ó shin

Last reply by Br007 4z 4 mhí ó shin

marcfstewart@@gmail.com

when I try to sign in it says can't find my email address I'm using my correct email address I'm trying to locate my download library can you help me thanks marc stewart … (tuilleadh eolais)

when I try to sign in it says can't find my email address I'm using my correct email address I'm trying to locate my download library can you help me thanks marc stewart

Asked by Marc Stewart 3 mhí ó shin

Last reply by Marc Stewart 3 mhí ó shin

Website not responding in normal mode

Hi, Something funny started happening, but only recently. I cannot reach the Super Micro website, or any of it's sub-pages (https://www.supermicro.com) in normal mode. T… (tuilleadh eolais)

Hi,

Something funny started happening, but only recently. I cannot reach the Super Micro website, or any of it's sub-pages (https://www.supermicro.com) in normal mode. Though when using private mode, I can. I've already cleared cache and cookies, removed add-ons and add blockers and tinkered with the settings.

Hoping you can help me because I need this website multiple times a day for my job and I don't fancy using 2 browsers, Firefox being my favourite one.

Looking forward to receiving help.

Regards

Asked by felix60 4 mhí ó shin

Last reply by cor-el 4 mhí ó shin

Lost shortcut bookmark

I have saved a lot of shortcuts bookmark on my homepage,yesterday when i opened my firefox,it was all gone and it went back to default homepage. what do i do to recover … (tuilleadh eolais)

I have saved a lot of shortcuts bookmark on my homepage,yesterday when i opened my firefox,it was all gone and it went back to default homepage. what do i do to recover it.

Asked by revilof 4 mhí ó shin

Last reply by cor-el 4 mhí ó shin

  • Réitithe

Pressing Enter in empty search bar doesn't work anymore

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing th… (tuilleadh eolais)

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing that, but now after the latest Firefox update, 128.0, on my MacBook Air I can't do that anymore. I have to type in the search bar to bring up the search page.

I know it's a small thing but I wonder if it can be put back to the way it used to be.

Asked by taina1 4 mhí ó shin

Answered by jscher2000 - Support Volunteer 4 mhí ó shin

  • Cartlannaithe

Weird fullscreen animation on mac

So on my macbook when I enable fullscreen the anmation is super weird. first it stretches the video to the top and then just expands to the whole screen, when I go out of… (tuilleadh eolais)

So on my macbook when I enable fullscreen the anmation is super weird. first it stretches the video to the top and then just expands to the whole screen, when I go out of fullscreen is stretches to the bottom and then goes out off fullscreen. for example on safari it just expands the video until it takes up the whole screen. I have gone in about:config and disabled the fullscreen animation but that did nothing.

Asked by senne1009 6 mhí ó shin

Last reply by zeroknight 6 mhí ó shin

Lost codes

Firefox Motzilla code question I’m signing into Printify using my Firefox account. Everything was good getting my Etsy shop as it was. But all of this came to a halt bec… (tuilleadh eolais)

Firefox Motzilla code question I’m signing into Printify using my Firefox account. Everything was good getting my Etsy shop as it was. But all of this came to a halt because I needed to pare my IPhone with my MacBook Pro. Couldn't get anywhere. Couldn't login to Prinitfy. It asked me for my code and this brought everything to a halt. I hunted everywhere. I don't have them. Needing codes is relatively new to me. I have been mostly working on designing and publishing products for Etsy. End of last year and this one, I've been hacked (4 months to repair) Right now I’m working on retrieving nearly everything including my identity. which happened last week. I believe over half of what I lost has been fixed. It is slowly coming to completion, but I need the codes or possibly new ones please, now to get into Printify. I have 73 products in my store.. To finish. the codes, where would they be? What do I do? I don"t know. I have much time to fulfill my mission, I've gone broke because of all the problems I've had, but I keep trying. Please help me. FYI, I work on a 2019 16" MacBook Pro: Sonoma 14.5.

My best to you all, Jane Magarigal

Asked by Jane Magarigal 4 mhí ó shin

Last reply by TyDraniu 4 mhí ó shin

Autofill Passwords

I am trying to use Firefox secure passwords. I can create a secure password, update it when asked, but it doesn't autofill the password when I try to log in. I have the "… (tuilleadh eolais)

I am trying to use Firefox secure passwords. I can create a secure password, update it when asked, but it doesn't autofill the password when I try to log in. I have the "Autofill User Name and Passwords" box checked in Firefox Preferences. I am on a MacBook Air using Firefox.

Asked by raylee2484 4 mhí ó shin

Last reply by cor-el 4 mhí ó shin