Firefox Community Forum

How do I remove "firefox browser being managed by your organisation" . I have looked at several posts and don't understand a word of it. I recently re-installed Firefox and lost all my passwords but still have bookmarks, every time I turn off firefox it forgets my account sign in, I then get an email to say I have signged in on a new device. I suspect it is the Norton 360 security software. Please can someone explain in simple terms how to remove it. I have tried contacting Norton but their support is worse than Microsoft.

I have just opened MS Teams on my Firefox 137.0 on my WIndows 11 and I get a blank screen. NOthing happens. I see that by looking in Edge the format of MS Teams layout has completely changed. I imagine that there's a setting to change to enable teams to work but how can I find it?

Please explain how to ACTUALLY sync my collections & bookmarks from Firefox on my Android Device with Firefox in a browser. I am signed in to my Mozilla/Firefox account, and have Firefox open on my android Phone. When I click on Sync on the phone, It says go to go to some address similar to firefox.com/Pair - but when I typed this exact address NOTHING happens ( I can't find it now, that page won't come up anymore.) I only get sent to the sync page of the web browser - When I click on add a device - NOTHING happens again. after 7-8 attempts, I FINALLY allegedly set up Sync using my email and password - but now I can't tell if anything is happening!?!

How will I know if things are synchronized? How will I access these bookmarks & history? Where do I look for it when in the Windows browser? NOTHING about this is evident or makes any sense. Nothing works as your instructions say it should. So here's my requests:

• • It would be REALLY helpful if someone would actually write out a description of what it Means to sync your FIrefox tabs and bookmarks across browsers - what is actually synced, and how can we access it? **

And my number one Question - **I have a LOT of bookmarks in "Collections" in Firefox on my Android phone. Can these 'Collections' be synced to the online desktop browser?** That is the main reason I want to sync in the first place - but I don't see Collections as an option anywhere in the Windows Firefox browser

in FF 137.02 Win11Pro there is no reopen previous session option in the history menu, even though in settings, history, "firefox will" is set to remember history. We tried reinstalling FF. No luck.

Is there a way to reopen the previous session?

Has that feature been deleted?

My Sync is all fouled up and I don't have a valid recovery code: 1) How do I erase all traces of Sync from my laptop, my Android phone and my Android tablet? 2) Exactly how do I set up Sync again? 3) How do I generate a new recovery code?

Thanks. After using Firefox for years, I still have trouble with the little things.

Earlier I had a problem with Facebook. When I clicked on the Firefox icon on the task bar Facebook would open to my home page. Then, out of the blue, this afternoon, when I open Facebook, a small page would show up then Facebook would load. When I would close FB (x in upper right corner), that mysterious page of FB was there. Had to close it by clicking on the X in the upper right corner. Tried several things but could not get it to go away. So, I uninstalled/reinstalled Firefox. Got everything reinstalled. Now,when I click on the Firfox icon on the task bar, what comes up is the Facebook log-in page where I have to enter ID/password. Before, Facebook would open automatically. Any idea why this is happening and how do I get FB to open automatically like before? Thanks

When I put my laptop to sleep, websites I am logged into are often logged out when I return. Note that I don't close Firefox. The tabs generally reopen but require login again. Windows 11, Firefox 137.0.1

For example, I put my laptop to sleep for lunch. When I returned, tabs were there, but I was logged out of gmail, Discord, and a website I was logged into.

This seems to happen more frequently recently, but not every time, as far as I know. But this is a relatively new problem, possibly related to a new laptop. Occasionally I get a message that there is trouble restoring my session.

OS: Windows 10 Pro 64-bit with all the latest Windows updates installed; running Windows version 23H2. Firefox release I'm having problems with: 137.0.2.

Just upgraded to release/version 137.0.2. The first time I open Firefox each day it takes about 2 to 3 minutes for ANY website to load. Sometimes when a web page does eventually load none of the images display.

I have tried same websites using Google Chrome AND Microsoft Edge. Websites don't have problems loading using either of those 2 browsers unless I have Firefox open in another window. If they load slowly, as soon as I close Firefox, web page load quickly in Chrome or Msoft Edge.

Not a RAM problem because I typically have around 20% of my RAM being used.

Did not have any of these problems using Firefox version 137.0.1.

UPDATE: Thought maybe it was one of my add-on/extensions so I checked for updates. Four needed updating. Made the updates and website still no loading properly.

i was trying to access shopify and its protect behind a firewall and it was asking if firefox as access to the internet or its being protect by the firewall how would i go about using this website if i don't know how to go about this

I was trying to go to ssa.gov, today, and hit the button to login. When I did that, I got a 400 page saying: Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

I have done this before, and it worked. To test if it was a problem with the web page or the browser, I did it from another browser (Brave), and it loaded fine. Is Firefox sending a bad request? Is this something you can fix.

I am using Mozilla Firefox for Linux Mint 137.0.1 (64 bit).

All my other browsers work fine but since April 4, 2025 Firefox won’t work at all. Websites won’t load. I have tried to clear my cache & cookies, I have checked my connection settings, I have checked for malware, I have turned off all my extensions and I have completely restarted my computer several times now, nothing has worked. I also did trouble shoot mode & reinstalled Firefox (though I will admit I maybe didn’t do this step properly). I refreshed Firefox. Why is it not working? What happened? I don’t know what to do as I don’t want to lose all my bookmarks and passwords that I have yet to move over to my password manager. Please help.

Hi there,

I’m using the Firefox Multi-Account Containers extension and would like to remove a site that’s been set to "Always open in [X] container." However, I don’t see a “Manage Site List” option anywhere in the container settings as seen here: https://support.mozilla.org/en-US/kb/containers

Here’s what I’ve tried so far:

   I’ve clicked the Containers icon and selected the gear ⚙️ to edit a container.

   I enabled privacy.userContext.siteAssignments.enabled in about:config and set it to true.

   I restarted Firefox (with session restore on), but still no option appears to view or manage assigned sites.

I’m on Firefox Desktop (Mac), and I’ve confirmed that I’m using the official Multi-Account Containers extension.

Is this a bug, a UI change, or something I’m missing? I’d really prefer not to manually edit the containers.json file if there’s a built-in way to manage these assignments.

Thanks so much for any guidance!

I use Gmail, and when I receive a newsletter from the local government, Gmail does not display the images in the newsletter. I've set Gmail to display the images (photographs), so I'm guessing Firefox must have a setting that is blocking the display?

As the first screen capture shows (sorry it's in spanish), my PDF documents tend to not print on the full page, but rather only on the top left corner of it, i've already fiddled with the scaling and fit to page, i have cleared the printer settings from mozilla, still the same, ive gone into the about:config menu and changed paper_height, paper_width, shrink_to_fit, and scaling nothing works. The document prints fine on Edge (screenshot 2), no problems with fit, and what's even crazier is that some PDF files work just fine (Screenshot 3). Honestly i have no clue what else to do.

I was having an issue with pdfs on firefox; all my pdfs were showing up as black. To fix that, I refreshed firefox, which solved the problem just fine. Unfortunately, once I did all my extensions stopped working. The page looks like this.

For most of my extensions, I can just solve this by getting rid of them and adding them again, but if I do that for onetab I'd lose all my stored tabs. How can I get this back?