Firefox Community Forum

The Backstory: As a graphic designer, I save things from the web all the time--stock websites, client downloads, all that jazz. Because I have a ton of clients, I have the "Always Ask You Where to Save Files" option selected, and it usually does a pretty good job of remembering where I want to save stuff.

However, I've encountered a crazy bug in the last month: When I save images--jpegs specifically--from Adobe Stock, it will pop up the "where to save" window, and it will be a certain client's folder. (For clarity, we'll call this Tammy's folder.) I'll navigate to the new location I want to save assets for the current project I'm working on (let's say this is Mike's folder). Then I'll download another jpeg for Mike's folder from Adobe, but it will start me back in Tammy's folder again. This means I have to re-navigate to Mike's folder, every single time I want to save anywhere other than Tammy's folder.

Here's the weird thing: When I save .ai/vector files from Adobe stock, it remembers the last folder I saved an .ai/vector file to. Same for .pngs and other file types. On other stock websites, it will also remember, whether they are jps, zips, svgs--it works fine. It's JUST jpegs (not jpgs) from Adobe Stock.

I've tried clearing cookies, data, resetting the download location, rebooting my computer in between all the changes, and even going into the about:config to try to fix it that way. Short of uninstalling/reinstalling firefox, are there any other solutions I should try?

Thanks!

I am trying to set up a Shopify page. It was working fine until today. The page is now redirecting me to the sign in page every time I attempt an action. Shopify support says that they were able to perform these actions on my account from their end. Also, I was able to complete the tasks from Microsoft Edge. Any suggestions.

For a few weeks now, Firefox has been often freezing a webpage for 5-10 seconds during browsing. It mostly happens when going back to the previous page, but also when clicking a link or doing a google search. For those 10 seconds, you can't do anything on the page; no clicking other links or selecting text.

I've already tried: - troubleshoot mode; it still happens when all extensions are turned off - turning on/off hardware acceleration - creating new places databes - updating to the newest version

What can i do to fix this?

I have several profiles. They all have the same Chrome folder contents, but only some of them have the "chrome_debugger_profile" folder.

I'm guessing I must have generated it along the way while tweaking the Chrome folder contents?

Any ideas why I am seeing these strange rectangles on Google maps?

Confirmed not caused by an extension as I still see them in Private window and do not see them when using Brave.

They don't stay in the same geographical location when zooming in and out.

Firefox 117.0 Windows 10

When using Google search the screen locks and the cpu goes high. After approx 45 seconds the results are displayed. This does not happen using DuckDuckGo as the search engine. Google search is fine in Pale Moon and Edge. I have attached screen prints of the Firefox screen (the connection circle is constantly rotating during the 45 seconds) and a screen shot of Task Manager. This has only started happening since updating to 117 yesterday.

Thank you

Peter

I'm having an issue with a particular text field. When entering any text into said text field, my CPU will shoot to 100% usage on some cores, hang for a bit and then print the text after a few seconds. I have an Intel 13900k @ 5.5ghz.

I can't provide a link to the text box as it's a WordPress CMS on my local machine. This issue does not present itself on the competitor browser.

A few troubleshooting steps I've taken:

• Re-install Firefox
• New profile
• Disable all extensions
• PC safemode + Firefox safe mode
• Tested dev/nightly/stable (I'm using BETA daily)
• Disabled accel

Hopefully I'm able to have an expert look at my profiler to help determine what the issue is. I'm not knowledgeable in this area unfortunately. https://share.firefox.dev/3s60ISV

Thank you.

This has been asked here before but I've tried EVERYTHING that was offered that time, none worked.

I've used Firefox since the start, and before, I used Netscape in the 90s. I'm ready to move to another browser forever if I can't fix this. Can anyone help please?

Only thing that worked was dumb workaround of changing my Home URL from https://www.google.com (which takes about 60 seconds to do a search) to https://www.google.com/search?q=BipTunia

The second works. (Was the last search I'd done, it worked, so I used it. Works fast if I delete the word it puts in the search field, do my new search and hit Enter)

I'm on Win 10, latest version (117). Fast computer, no viruses. All other programs closed.

Search on main Google URL works fine with same Google account on other browsers, not Firefox.

I HAVE TRIED ALL OF THESE (WITH NO JOY), plus rebooting Firefox every times;

--Cleared all cache, data and cookies. --Reset Firefox --Tried Firefox in Safe Mode --Signed in with different Google account. --Signed out of Google account. --Reinstalled Firefox --Tried with and without Hardware Acceleration on --Changed default Firefox Theme

Firefox 117.0.1 (64 bit) Build 20230912013654 Windows 10 Home - Version 22H2 OS build 19045.3448 The link to download my Sears credit card statement in pdf form has disappeared when accessing the website (https://citiretailservices.citibankonline.com) with Firefox. It still appears and works normally when the website is accessed with Chrome. I have the uBlock Origin extension installed on Firefox, but it is disabled on the Sears website. Screencaps attached.

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email.

All my bookmarks and extension set ups seem to be gone.

Never had this issue, and have been using the same firefox account for like 5 years.

Hi, Various Sites (sometimes firefox as a whole) keep crashing regularly. I am running Arch Linux (6.4.12, default kernel) with Hyprland WM on an old i7-7700K with a Nvidia GTX980TI. Apart from Firefox the system runs stable. When doing research, or just browsing text based sites, firefox is also very stable, but on some sites like twitch, youtube, or idle games like "Antimatter Dimensions" (ivark.github.io) the browser (or page) crashes regularly. It also happens in Troubleshoot mode, also after a clean re-install (including deleting /.mozilla in /home) and since various versions over the last couple of month. The latest crash report ID is bp-67ed2673-4ed2-452b-bc63-dc1060230831. I know I'm running a niche system, but I really like my setup and apart from those crashes it's amazing, so I hope you can help and point me in the right direction as to what could cause the crashes. Thanks for your time. KR, rehajel

Hello,

I noticed past few months I'm getting this message from cloudflare after using certain websites while using Firefox on Desktop. I have refresh Firefox every time this happens I tried disabling my adblockers, lowering settings, and disabling my Pi-Hole the issue still persists. Does anyone know what the issue might be or someone else experiencing this?

I recently "downgraded" from macOS Ventura back to macOS Monterey on my 2019 Macbook Pro. Is there a way to migrate all the Firefox bookmarks and login/password info that I had prior to the downgrade? I made a complete backup of the computer prior to the downgrade, but I can't find any folders with this info on the backup, just the Firefox application. I didn't make the .html or .csv files of the bookmarks or login info prior to the downgrade--didn't think it would require such steps to migrate the old info.

Since v117 update I noticed pages scroll way more. With one scroll they do double the amount of lines then previously. I thought I was seeing things, so I reinstalled Firefox v116.0 to make sure and confirmed it was scrolling less with the previous version. I found a setting "mousewheel.system_scroll_override.enabled" set to 'true' by default. Switching to 'false' fixes the scroll amount, but when I was back on v116.0 I checked that setting there and it was also set to 'true' by default, yet no double scrolling. So I have no idea what could cause this issue. Maybe something was 'fixed' with this setting and now it's applied correctly? Or should nothing change with scroll amount when updating from 116 to 117?

How to continuously reset history cookies/cache for one website.

Is there a way to continuously clear cookies and cache data for one domain or website? Or reworded, a way to not record cookies or cache data for one domain or website?

I have managed to find the article to clear cookies and cache data for the domain but have not been able to find out how to do this continuously without having to go into the settings each time to clear this history.

Kind regards

Hi! please help me lmao i'm not sure wtf is going on. I recently (as of a week ago) had to wipe my pc and reinstall windows 10 after a botched update. So i installed firefox on a practically new pc. thing is... when i turn it on, i get this baby in my taskbar (see image): right under the pinned firefox and thunderbird logo, i get a really scrungly OLD (and i mean OLD) firefox logo. clicking it opens nothing. hovering over it shows a preview of a blank window with a random string as title. clicking it only opens a second blank window with nothing in it. eventually when windows finishes starting up, it closes itself. i'm scared it might be a virus. help? how do i make it stop??

I'm running firefox 117.0.1 on windows 10 home single language 1903 (sorry if that's wrong, i dont know where to check otherwise)

The excellent answer here no longer works in Firefox 117.0 on MacOS. Unfortunately, that post is archived, so I cannot post an updated solution there. I would greatly appreciate if a moderator could add this post in the linked article, or at least link from there over to here.

For Firefox 117, the code needs to be modified slightly (two lines at the top need to be removed): ```

  //
  function ConfigJS() { Services.obs.addObserver(this, 'chrome-document-global-created', false); }
  ConfigJS.prototype = {
   observe: function (aSubject) { aSubject.addEventListener('DOMContentLoaded', this, {once: true}); },
   handleEvent: function (aEvent) {
     let document = aEvent.originalTarget; let window = document.defaultView; let location = window.location;
     if (/^(chrome:(?!\/\/(global\/content\/commonDialog|browser\/content\/webext-panels)\.x?html)|about:(?!blank))/i.test(location.href)) {
       if (window._gBrowser) {
         let keys = ["key_find", "key_findAgain", "key_findPrevious", "key_gotoHistory", "addBookmarkAsKb", "bookmarkAllTabsKb", "showAllHistoryKb", "manBookmarkKb", "viewBookmarksToolbarKb", "key_savePage", "key_search", "key_search2", "focusURLBar", "focusURLBar2", "key_openDownloads", "openFileKb", "key_reload_skip_cache", "key_viewSource", "key_viewInfo", "key_privatebrowsing", "key_quitApplication", "context-bookmarklink"];
         for (var i=0; i < keys.length; i++) {
            let keyCommand = window.document.getElementById(keys[i]);
            if (keyCommand != undefined) { 
               keyCommand.removeAttribute("command"); 
               keyCommand.removeAttribute("key"); 
               keyCommand.removeAttribute("modifiers"); 
               keyCommand.removeAttribute("oncommand"); 
               keyCommand.removeAttribute("data-l10n-id"); 
            }
         }
       }
     }
   }
  };
  if (!Services.appinfo.inSafeMode) { new ConfigJS(); }

```