Firefox Community Forum

Hi....all of a sudden my firefox browser is not working. My home page will load in. But if I try to search for something all I get is a blank white screen. Can anyone help me out. I thought if I uninstalled it and then reinstall that might fix the problem. But I cannot find a way to uninstall it. Would appreciate anyone's help...Regards, Richard

Since a few months ago the newtab page layout has been changed. The site icons are now smaller, leaving a wide margin on the page. In my opinion this margin is too wide and looks strange. Is there any way to change it back?

See the OLD and NEW layout in the uploaded images.

Hello, I am having trouble to have my Firefox desktop 128.8.0esr retain my choices on how to handle the various file types it downloads - save, ask or open with a corresponding MS Office application (broad sense).

No problem to reach or configure each type available, e.g. 'Microsoft Word Document >> Always Ask', my issue is that my settings DO NOT get permanently stored, so if I restart Firefox, everything defaults back to standard choices. This is affecting exclusively all choices from 'Applications' list; the radio button option right below on 'what to do with other files' is being respected [surviving Firefox restart] accordingly.

This issue has been around on previous versions as well, I was hoping that next revisions might solve the problem however still frustrated on this particular matter. Have also seen the article https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file and specifically at 'Changing Download Actions' my issue can be described as its item [5. Close Settings page. Changes will automatically be saved] is not working at all.

My 'prefs.js' file is not read-only, I have just K-Now extension installed and I already tried to issue an installation refresh, however problem persists. Thanks to advise on what to do.

I have a link provided by a web site I use. Through Firefox it takes me to a Mimecast authentication screen that asks for my email, then tells me to contact my IT department. This is my home internet. I can access the link through Safari. I'm stumped.

Hello. Idk how this happened, but my bookmarks have quadrupled. Idk why I bookmark so much, but I had about 40 folders for bookmarks, until I now found I have 160. There's 4 of every folder. How do I clean this up? I know Edge has a "delete duplicate bookmarks" button. But in Firefox, I can only find add-on extensions that claim they can clean out duplicate bookmarks, but having tried 3, I've found none to work. Any suggestions?

Hi. Populating stored credit card data used to be working fine, but has stopped working on my desktop PC several moths ago (at least). When I click on one of the stored credit cards on a payment page, nothing gets populated in the fields. That happens with all stored cards. On my laptop PC that has a fingerprint sensor the populating of credit card data still works, but now I'm being asked for a fingerprint. Before I didn't need to provide my fingerprint to use the stored credit card data. I assume by the different behaviors of the desktop and laptop machines that at some point some "security feature" has been added to Firefox that broke usage of the stored credit card data on my desktop PC. What is that and how can I disable it?

I cannot open any web sites from the Mozilla Firefox on my computer. Every attempt gets the message :tab has crashed. Will I need to abandon using Firefox if this is an unfixable problem?

Hello,

I can open up my posteo.de account, and I can see all of my emails. However it is not possible to open up and view an Email, a double click has no longer any effect. I re-installed firefox, this had no effect on my problem. I then completley deinstalled my MX Linux and installed KDE neon. A new firefox installation didn't solve the problem. Just to check, I installed Brave and I can open my Emails without any proble,- I would be greatful for any help!

Regards from germany

Adrian

I use firefox and duck duck go. I am able to access other websites but not my email. When I attempt to log in it "logs out" instead. I get a message that there is a potential security issue. I am able to access my email using non-firefox providers. I need help fixing this issue. Thank you.

I have used Firefox as my primary browser for many years, and have always used autofill for my passwords, credit cards, and addresses. Suddenly, about two weeks ago, my credit card data stopped autofilling. When I go to Settings > Privacy & Security, there is nothing regarding autofill anywhere (or anywhere in any Settings). I have attached screenshots of my entire Provacy & Security page, as well as Settings searches for "autofill," "payment," and "credit card." Please help me figure this out ASAP, or I will have to switch to Safari as my primary browser, which I don't want to do. Thank you!

To Whom it may concern,

I have a few store credit cards all issued through Citibank. The password manager in Firefox only allows the first part of the website address, not allowing the distinction between say a Home Depot account and a Best Buy account for the login. By only allowing the address "citiretailservices.citibankonline.com", it does not auto fill the different passwords for the different sites. Can something be done about that?

Thank you for your time

I use to be able to integrate my excel calendar and my wife's. Entries were different colors and changes on my computer showed up on my Ipad. Now I have my calendar but I can't find hers. Does she need to make a change on her excel as well?