Firefox Community Forum

I've been using firefox for a little while- maybe three months now. I'm no expert on any of the config options. I run firefox using the built in VPN that my friend showed me how to enable, and I've been using it since. But now, as of roughly today, whenever I enable the VPN, no websites will load. At all. When I turn it off, they load instantly. But whenever I turn it on, it just gets stuck loading forever and ever, never actually getting anywhere. I tried enabling network.dns.disableIPv6 in the config page, because that's what I saw on a mozilla support page- nothing. Didn't do anything. The browser.ipprotection.enabled is still on, and I didn't change anything in settings. There was a firefox update very recently, but everything still worked with the VPN on. I just updated my computer, but I don't think that's it either because it wasn't loading things earlier today either. Not sure how to fix this. Please help?

Hello,

I have noticed in the last month or so a new phenomenon. I regularly need to access such platforms as Microsoft Ads, Google Ads and Google Analytics. Previously with my FireFox VPN turned on I had no issues. Now I cannot access these sites unless I turn off the VPN. I think there was a FireFox update not long ago. Should I be experiencing this issue or is there a resolution to this problem?

Thanks Andrew

I understand that VPN was progressive roll out, but I have been able to successfully use it for the last two months. Today I upgraded to version 151.0.4 and the VPN icon was no longer up in the toolbar. I thought maybe I did something wrong and went back to customize and put it back on, but it's just not there anymore.

Did you decide to roll it back without warning?

VPN is on. I can't access the internet. Error message is either: An error occurred during a connection to www.thewindowsclub.com. SSL received a record that exceeded the maximum permissible length.

Or: Connect to the internet You're offline. Check your connection.

I've googled the issue but it talks about ports and tunnels and going into settings. I've looked in the VPN Mozilla settings and there only seems the option to either include or exclude a website from the VPN. Nothing about different ports and testing. I've already written this message once but the VPN was on so it disconnected the internet and I lost this message! Trying a 2nd time now without the VPN

Any help? Or should I give up with it?

thanks Annie

Bonjour Je constate que le vpn intégré au logiciel mozilla firefox dans la version bêta donne 50Go, je me connecte avec l'Espagne, Belgique ou autre et mon adresse ip se trouve au usa (45.58.213.59). La France a un ip française ( 63.245.218.121 🇫🇷 France Paris, Département de Paris Pour quel motif je reçois un ip us même si le serveur se trouve en Belgique et pas une ip belge ou espagnole même si le serveur se trouve en Espagne? En vous remerciant pour les explications et c'est d'ailleurs pour ce motif que je n'achète pas le vpn mozilla. Cordialement Patrick

I want to setup the VPN in firefox but the instructions refer to the VPN icon which is not visible to me. When I try to add it to the toolbar the instructions say to click more tools from the menu at the top right, but there isn't a selection called more tools.

I enabled the Firefox browser VPN as a test and then disabled it, after the Google search no longer worked.

Error says Google.com is unavailable, can't connect to servers etc.

Any ideas how to fix it ?

My browser was recently updated to 150.0.2, and on the new launch page after update describing new features, it prompted me that the new free mozilla vpn was available to try. When I clicked on the link to follow the steps to set it up, it said to click the vpn icon in the toolbar, but I don't see that icon there. When I go to more tools -> customize toolbar to try to find that icon to add it back, it doesn't appear among the toolbar options. Is this something I still don't have access to because it's in a limited beta, or is there some other way I should be accessing this?

Hello,

My Firefox browser just updated to version 150. I was notified that Mozilla now has a free browser-based VPN. I have followed the instructions listed, but I don't see the VPN option available. Also, I don't recall seeing a pop-up request from Firefox about getting access to this VPN.

Is it possible for me to get access with my account?

I am really excited by the possibility of a built in VPN on Firefox.

However I logged in to UK BBC Channel 5 and tried to view a programme,

I was able to browse content but as soon as I pressed Play for the first series of the drama the provider picked up that I was using a VPN and shut me down.

Is this a teething problem ans will it likely be fixed?

Здравствуйте! Перестал работать встроенный VPN в баузере. До этого все исправно работало. При попытке включить, просит войти в аккаунт. После входа в аккаунт открывается новая вкладка, пишет, что удалось войти, однако сам VPN не включается

I'm using Firefox 152 (64 bit). When I try to enable the built in VPN, I get a message saying to check my internet connection, even though I am already connected to the internet. The VPN will not turn on.

Hello. When I opened my browser, you forcefully opened a tab about VPN and how to install this. However I cannot find the mentioned "get started" button.

This is the page that automatically opened: https://support.mozilla.org/en-US/kb/built-in-vpn?utm_source=www.firefox.com

hello, i heard that firefox released a free vpn plan, i tried to access it via the toolbar but it asked me to install the app (pic 1), after i installed the app it asked me to select a plan but there isn't a free option (pic 2). the firefox vpn won't allow me to proceed unless i select a plan (pic 3). so how to i get access to the free plan?