Showing questions for topic:

Why is my account still active and syncing in private browsing mode?

When I switch to Private Browsing mode, I still see the icon showing I'm logged into my account, and if I click it, it says it's still syncing and stuff. Why is my accou… (tuilleadh eolais)

When I switch to Private Browsing mode, I still see the icon showing I'm logged into my account, and if I click it, it says it's still syncing and stuff. Why is my account even there in private browsing? The private browsing shouldn't even know I have an account, or even be able to be logged into an account at all, much less still be syncing. I shouldn't even be seeing that little icon at all.

Open 13 20

how to disable my location or delete location history

I have all the location settings I can find on my Firefox browser, google, and device turned off, but the new firefox weather widget still had my hometown as the default … (tuilleadh eolais)

I have all the location settings I can find on my Firefox browser, google, and device turned off, but the new firefox weather widget still had my hometown as the default location, which is is not the same location as my IP address. And when I went to buy a book online through Thriftbooks with a guest account the address line autofilled with addresses in my hometown. I do not have any addresses saved to autofill. Where is this information being stored and how do I get rid of it?? Is there something in about:config I can shut off or disable?

Thank you for your time and assistance.

Open 10 228

No "end private session button" after updating to Firefox 151.0

I just updated Firefox to version 151.0. The release notes say: "Private Browsing Mode now allows you to instantly clear all data from your current session without closi… (tuilleadh eolais)

I just updated Firefox to version 151.0. The release notes say:

"Private Browsing Mode now allows you to instantly clear all data from your current session without closing the entire window. When you select the End Private Session button (the fire icon) to the right of the URL bar, Firefox will ask you to confirm to clear your session. Once confirmed, it will wipe all of your private browsing data and open a fresh new Private Browsing Mode session for you."

There is no "fire icon" in my toolbar in private browsing windows. I have tried resetting my toolbar to defaults, but that didn't help. I re-installed Firefox 151.0, but that didn't help. I re-booted my system, but that didn't help. I have run out of ideas.

Can anyone tell me how to get this button to appear in the toolbar in private browsing sessions?

I'm using Windows 11 25H2 on a Dell XPS 9630 tower computer.

Thanks, Bill

Open 8 80

Firefox constantly sending data 3KByte/S to Cloudflare servers

I have recently discovered that Firefox is constantly sending data at around 3KBytes/S to a variety of Cloudflare servers. What is the data that is being sent and why is … (tuilleadh eolais)

I have recently discovered that Firefox is constantly sending data at around 3KBytes/S to a variety of Cloudflare servers.

What is the data that is being sent and why is this happening?

This has started to occur in one of the last updates to Firefox.

Currently running 151.0.4 (64-bit) on Windows

Does this constitute a privacy violation, what is the data that is being sent?

Open 5 59

Is Mozilla monitoring your computer (with the browser closed) in the background?

I noticed a wierd popup when opening mozilla. It said "you're always starting mozilla when starting the pc". How and why does an internet browser have to have any informa… (tuilleadh eolais)

I noticed a wierd popup when opening mozilla. It said "you're always starting mozilla when starting the pc". How and why does an internet browser have to have any information regarding when I boot my PC? What else does mozilla look at outside the browser environment?

If they claim it's needed for performance: Illogical, boot times have nothing to do with the internet browser. If referring to general performance then you can't possibly track and tailor every new piece of hardware that enters the market. Instead you make your browser with prerequisites that you yourself control (eg. install vcredist for this browser to work or something like that).

Why then is Mozilla monitoring my computer when the browser isn't even open or running?

Open 4 200

When I use my bank's desktop website, I can use all services except printing Proof of Payment. I can do it using Edge. How to fix in Firefox?

When I use my bank's desktop website, I can use all services on the site except when I request a Proof of Payment. I can do it using Edge. How to fix in Firefox? I have a… (tuilleadh eolais)

When I use my bank's desktop website, I can use all services on the site except when I request a Proof of Payment. I can do it using Edge. How to fix in Firefox?

I have also entered the bank's websites (http version and https version) on the allowed websites section in Firefox settings. What else must I turn on or off?

V R Sebastian [redacted phone# from community support forum]

Open 3 40

Am I required to read Terms of use and Privacy policy before use Firefox after installation?

Hello, When I installed Firefox, before use it and browse, it writes something like that in different language "By continue use this product you agree to our Terms of use… (tuilleadh eolais)

Hello, When I installed Firefox, before use it and browse, it writes something like that in different language "By continue use this product you agree to our Terms of use Firefox and our Privacy notice"..., and in different language there is button labeled Continue and in the bottom there are in different language texts like Read our Terms of use and Read our Privacy notice. Am I required to read it? Can I just click Continue (in different language) and use Firefox? Is that just for convenience/more information, or does Firefox requires user to read it before use? Also, what about Firefox Developer Edition? Can I click Continue as well, without reading? There is texts Read our Terms of Use, Read our Privacy Notice. Thanks

Open 3 110

Why do i get congatulation email from support

So I replied to a post on the forum and I got Congrats on your first forum reply! from notifications@support.mozilla.org signed by kpapadea from Mozilla Support So why… (tuilleadh eolais)

So I replied to a post on the forum and I got Congrats on your first forum reply! from notifications@support.mozilla.org signed by kpapadea from Mozilla Support

So why? You see I have asked questions before..... I have replied before...... It occurs to me that if Mozilla is using Gmail as their sender then perhaps this is a good way for Google to extract information about me.

Perhaps i am somewhat cynical and Mozilla is just trying to be nice...... I have used Firefox it seems like forever.......from Netscape navigator through all the iterations to the present apparent converging on the layout/format with those other browsers. Is this going to be another Thunderbird moment where decisions made about the formatting just happened to follow Gmail & Outlook....well I no longer use Thunderbird, so perhaps its time to say goodbye to Firefox.

Helium, Ungoogled Chrome, Kagi.....time to start looking and testing

Open 2

What is Mozilla doing to actively oppose mandatory government ID-based age verification systems and to develop or champion technologies that help users remain anonymous online?

Mozilla should actively oppose mandatory ID-based age verification systems that erode privacy and instead prioritize developing and advocating for technologies that enabl… (tuilleadh eolais)

Mozilla should actively oppose mandatory ID-based age verification systems that erode privacy and instead prioritize developing and advocating for technologies that enable users to remain anonymous online.

Open 1 10

Firefox relay question.

The five Firefox relay have not been used by me; can I create new ones. I don't use shopify or pinterest. It looks like they were set up in 2024. Can I receive 5 more to … (tuilleadh eolais)

The five Firefox relay have not been used by me; can I create new ones. I don't use shopify or pinterest. It looks like they were set up in 2024. Can I receive 5 more to clean these out. Thanks.

Open 1 160

need help in getting rid of fake infected system notifications

Hi. Cannot seem to figure out how to remove 3 Mozilla Firefox notifications appearing vertically up the right side of my windows 11 LG gram laptop. They are covering up … (tuilleadh eolais)

Hi. Cannot seem to figure out how to remove 3 Mozilla Firefox notifications appearing vertically up the right side of my windows 11 LG gram laptop. They are covering up part of the mozilla dropdown window when I click on the 3 little lines in the upper right hand corner. Sorry, not very good at explaining this. I know I have to eliminate these spam notifications, just need step by step instructions... Please help me, Thanks [edited email from community support forum]

Open 1 180