Showing questions for topic:

autofill credit card fails

When there is a field to fill in my credit card info, the info will appear and let me select the CC I want to use but when I move away from the field the CC info goes awa… (tuilleadh eolais)

When there is a field to fill in my credit card info, the info will appear and let me select the CC I want to use but when I move away from the field the CC info goes away.

Solved 12 220

typo in saved email address in pre-fill

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills bu… (tuilleadh eolais)

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills but I can't find anyway to correct it. I've worked through Settings/Privacy & Security with no luck. Can someone help please? (Windows 10 Firefox 145.02)

Solved Cartlannaithe 11 279

Manage payment methods list missing

I have several saved cards in 152.0.1 (64-bit). When on a payment site the drop-down list shows up as expected, so the extensions.formautofill.creditCards.supportedCount… (tuilleadh eolais)

I have several saved cards in 152.0.1 (64-bit). When on a payment site the drop-down list shows up as expected, so the extensions.formautofill.creditCards.supportedCountries is correct and working (GB). Also address filling still works, as does saved passwords,

However if I try to "Manage payment methods" the resulting list in "about:preferences#managePayments" is blank. (see image)

I have tried toggling on and off "save & autofill" and restarting, but nothing helps.

Adding a new card works, and the new card appears in the drop-down list on a payment form, but still nothing appears to edit or remove in the settings. How an I edit this list?

PS: I have disabled ALL extensions.

Solved 11 40

How to edit saved autofill data in Firefox 136.0.2 in 2025

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security … (tuilleadh eolais)

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security > Forms & Autofill BUT there is nothing for Forms and Autofill in my Firefox 136.0.2

Can anyone please help me find how to edit autofill in this version?

Solved Cartlannaithe 9 725

I have ticked autofill addresses but not autofill payment info but Firefox autofilled my credit card details on a site that I would not give my credit card details to, how do I stop this in future?

I have ticked autofill addresses but not autofill payment info but Firefox autofilled my credit card details on a site that I would not give my credit card details to, ho… (tuilleadh eolais)

I have ticked autofill addresses but not autofill payment info but Firefox autofilled my credit card details on a site that I would not give my credit card details to, how do I stop this in future?

I wanted to see how much they would charge for shipping so I had to put in my address and I allowed it to autofill but then it put in my credit card details. I do not give my credit card details to sites that I am unfamiliar with, I will use PayPal instead and this site then captured my details and sent a SMS to my phone to confirm so I know that they have captured some of my details, probaby my credit card details as well.

I went to settings assuming that the settings may have changed in the last update of Firefox but there is still no tick in the box Save and autofill payment info. I want to delete my credit card details from Firefox but I can't find them. There is nothing at all under payment methods and under addresses there is no record of my credit card.

I wanted to send this to Firefox as a bug report but I can't see how to do that. Perhaps you could send a bug report for me.

Solved 8 80

Не работтает заполнение форм.

Здравствуйте! В настройках установлено "запоминать историю", чтобы появлялись подсказки в заполнении форм. Однако эта функция не работает, а она мне очень нужна, так как … (tuilleadh eolais)

Здравствуйте! В настройках установлено "запоминать историю", чтобы появлялись подсказки в заполнении форм. Однако эта функция не работает, а она мне очень нужна, так как я часто заполняю формы одними и теми же данными и значениями. В чем может быть проблема?

Solved 6 10

Saved Payment Methods gone in 146.0.1 - Pressent i older versions of FF

So I've been looking for the saved payment methods in my browser since I got a new card. I realized that it is gone and that has 2 consequences for me. 1. I Cannot for th… (tuilleadh eolais)

So I've been looking for the saved payment methods in my browser since I got a new card.

I realized that it is gone and that has 2 consequences for me.

1. I Cannot for the life of me remove the currently old saved one.

And

2. I do not want to save the new actual one, since I seem to have no control of my saved cards and will not be able to remove it.

Also I made Firefox stop asking, but it does not get the memo and keeps asking to save my new card.

So the common thing is that the saved cards should be in "about:preferences#privacy" under "Autofill" and there should be a button that says "Saved payment methods".

There is media on this. pictures etc. youtube videos and it is a box that appears when you press it unlike about:logins which is a tab in itself, so accessing it this way seems to be no option.


Doing some digging and found this article https://support.mozilla.org/kn/questions/1443578 It does not work for me being in DK.


Downloaded a older version of firefox 142.0 to be specefik and it does have to feature / Button but, it also does not have any data.

So what gives Mozilla? Why did you remove the button and why is the data locked away?

Included are images of current version (146.0.1) having the button removed and 142 having the button.

Solved Cartlannaithe 6 446

Credit Card Payment Methods missing from settings

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current releva… (tuilleadh eolais)

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current relevant settings are shown in the attached screenshot. any suggestions?

Solved Cartlannaithe 5 359

How to change pin which is required when using saved card payment details?

Firefox saves my bank card details when I make payments, but to use the auto-fill I need a pin. I have no idea what this is, and I can't find anywhere to change it. I f… (tuilleadh eolais)

Firefox saves my bank card details when I make payments, but to use the auto-fill I need a pin. I have no idea what this is, and I can't find anywhere to change it. I found where I could change my password (which I don't want to do) but nothing for the pin. What can I do?

Solved 4 50

saved payment methods not showing within settings

saved payment method still work and autofill when a payment page is up but managing all saved payments within settings is impossible as the list is not populated - please… (tuilleadh eolais)

saved payment method still work and autofill when a payment page is up but managing all saved payments within settings is impossible as the list is not populated - please see screenshot link text

Solved 4 60

How to delete old payment methods?

I am unable to view old payment methods in order to delete them. When I go to Settings, Passwords and Autofill, Payment Methods, Manage Payment Methods, I can only add ne… (tuilleadh eolais)

I am unable to view old payment methods in order to delete them. When I go to Settings, Passwords and Autofill, Payment Methods, Manage Payment Methods, I can only add new methods. The old methods do not show up, i.e. the list is blank. I have many old payment methods that I'd like to delete that show up in drop-down when I click in a credit card number field. Thanks, Ed Moulton

Solved 4 40

Missing edit payment methods button within the privacy and security section of settings

ive searched every article from here and beyond, but i cannot seem to find the button to edit my payment information. strange since it still prompts to autofill it … (tuilleadh eolais)

ive searched every article from here and beyond, but i cannot seem to find the button to edit my payment information. strange since it still prompts to autofill it

Solved Cartlannaithe 3 515

No audio available

I have searched Support, enabled media Autoplay for all sites, Page Info for individual sites. Videos play but never with audio. Currently using FF 134.0 (64-bit) on Debi… (tuilleadh eolais)

I have searched Support, enabled media Autoplay for all sites, Page Info for individual sites. Videos play but never with audio. Currently using FF 134.0 (64-bit) on Debian 12, but recall some problems starting about the 133.0 update. No audio with Youtube, Amazon testimonials/reviews, etc.

Please help?

Solved Cartlannaithe 3 220

Delete Credit Card info

I have five old expired CC's that pop up every time for auto fill. However, when I follow the link, to Manage Payment Methods. It is completely empty. There's nothing to … (tuilleadh eolais)

I have five old expired CC's that pop up every time for auto fill. However, when I follow the link, to Manage Payment Methods. It is completely empty. There's nothing to manage. How do I delete all the old stuff when there's nothing were it should be? Please see attached.

Solved 3 30

Firefox supplied email issue

When signing in to websites, firefox offers e-mail address options that havebeen used before on that site. But right now it keeps offering two, one of which is incorrect… (tuilleadh eolais)

When signing in to websites, firefox offers e-mail address options that havebeen used before on that site. But right now it keeps offering two, one of which is incorrect, and I thought there was a way to fix that, but right now I cannot remember it.

This is explicitly for sites where I have told firefox *not* to save the password, and it is offering up potential email/login. entries *only*.

I do not want to tell firefox to not offer to autofill anything ever, because that saves time when the entries are correct. but here they are *not* correct and I need to clear them for this one specific website.

How do I do that?

Solved Cartlannaithe 2 150

How do I change my phone number?

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills? … (tuilleadh eolais)

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills?

Solved Cartlannaithe 2 449

Managing payments

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website. The browser suggests m… (tuilleadh eolais)

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website.

The browser suggests my card and under that it says "Manage payment methods".

When I click that it opens "about:preferences#privacy-form-autofill" and then quickly becomes "about:preferences#privacy".

Please help thanks

Solved Cartlannaithe 2 448