Firefox Community Forum

Hello!

I often log in to a service ticketing website to help my customers. Before emailing them I must reference the service ticket number somewhere in the email, but this is very difficult to do in Firefox. If I inspect the element this is what I see:

<em unselectable="on" style="width: 2161px;">Service Ticket #55474079</em>

I understand the unselectable attribute is on but even if I try setting it to off or deleting it all together the problem remains. Moreover, I've tried it in several browsers (Chrome, Edge, DuckDuckGo) and it works fine without any extensions or tricks.

In other words: only Firefox keeps me from selecting this very important piece of info.

Any help would be very much appreciated! I looked up help articles but nothing similar to my case. I did find an extension for the browser but I am afraid to try it due to security reasons.

Thank you!

BMET1.

I've been using Firefox for many years without a problem and have always liked it, but I've recently starting encountering a problem where Firefox consistently crashes after closing. After I close Firefox, the Windows Task Manager shows it still in memory. After a couple of minutes, the Mozilla Crash Reporter screen pops up informing me that Firefox had a problem and crashed, with an option to restart Firefox or Quit. I tried refreshing Firefox, which was a challenge because of the problem of hanging in memory after closing, but it did not resolve the problem. I also tried uninstalling it, then deleting the Mozilla folders and clearing out any references to Firefox in the Windows registry, and reinstalling it. I haven't installed any extensions yet; but sadly, I continue to encounter the problem. Any ideas about how to resolve the problem?

I should mention that I had bought a new SSD for my computer and migrated everything over from the old SSD to the new one. The problem with Firefox began after the migration. Everything else that was installed there works without a problem. I would be surprised if this is related to the issue considering I've reinstall Firefox.

On a late model Dell laptop, there are no domains listed under Exceptions-Cookies and Site Data. When I key in a domain (whether using www., http, https, or just the domain name by itself.) and click on Allow, that website is not added. It's the same as if browser security is stuck on Remove All Websites. With the same Privacy and Security settings on my desktop, I do not have this problem, so it appears not to be a matter of altering particular settings. Short of removing and reloading Firefox on the laptop, which might work but not teach anybody anything, are there suggestions?

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, but its not permanent. if i close or restart firefox, id have to repeat this process again. and yes, ive disabled all my extentions and cleared cache. and updated firefox.

Have been unable to view readers comments for a number of weeks and can figure out how to fix. it is not all the time, like last night were available but not this morning. All other browsers there is no issue including DuckDuckGo. Am using Ublock Origin, but have been using for years with no issue, even when turn off result the same.

Hi

Well Firefox did it again. I had tabs on the bottom where I wanted them and they broke this again in the update I just got.

Any idea how to move them back down to the bottom? This is the userchrome.css coding I was using that worked fine before the update

@import url(userChrome-color_bookmark_folders_Proton89.css);

/* Source file https://github.com/MrOtherGuy/firefox-csshacks/tree/master/chrome/tabs_on_bottom.css made available under Mozilla Public License v. 2.0 See the above repository for updates as well as full license text. */

/* Modify to change window drag space width */ /* Use tabs_on_bottom_menubar_on_top_patch.css if you have menubar permanently enabled and want it on top

• /

/* IMPORTANT */ /* Get window_control_placeholder_support.css Window controls will be all wrong without it. Additionally on Linux, you may need to get: linux_gtk_window_control_patch.css

• /

root{ --uc-titlebar-padding: 0px; }

@media (-moz-os-version: windows-win10){

root[sizemode="maximized"][tabsintitlebar]{ --uc-titlebar-padding: 8px }

}

1. toolbar-menubar[autohide="true"] > .titlebar-buttonbox-container,
2. TabsToolbar > .titlebar-buttonbox-container{

position: fixed; display: block; top: var(--uc-titlebar-padding,0px); right:0; height: 35px; } /* Mac specific. You should set that font-smoothing pref to true if you are on any platform where window controls are on left */ @supports -moz-bool-pref("layout.css.osx-font-smoothing.enabled"){

root{ --uc-titlebar-padding: 0px !important }

.titlebar-buttonbox-container{ left:0; right: unset !important; } }

root[uidensity="compact"] #TabsToolbar > .titlebar-buttonbox-container{ height: 30px }

1. toolbar-menubar[inactive] > .titlebar-buttonbox-container{ opacity: 0 }

1. navigator-toolbox{ padding-top: var(--uc-titlebar-padding,0px) !important; }

.titlebar-buttonbox-container > .titlebar-buttonbox{ height: 100%; }

1. titlebar{

-moz-box-ordinal-group: 2; -moz-appearance: none !important; --tabs-navbar-shadow-size: 0px; }

.titlebar-placeholder,

1. TabsToolbar .titlebar-spacer{ display: none; }

/* Also hide the toolbox bottom border which isn't at bottom with this setup */

1. navigator-toolbox::after{ display: none !important; }

@media (-moz-gtk-csd-close-button){ .titlebar-button{ -moz-box-orient: vertical } }

/* These exist only for compatibility with autohide-tabstoolbar.css */ toolbox#navigator-toolbox > toolbar#nav-bar.browser-toolbar{ animation: none; }

1. navigator-toolbox:hover #TabsToolbar{ animation: slidein ease-out 48ms 1 }

/* Source file https://github.com/MrOtherGuy/firefox-csshacks/tree/master/chrome/tabs_on_bottom_menubar_on_top_patch.css made available under Mozilla Public License v. 2.0 See the above repository for updates as well as full license text. */

/* Menubar on top patch - use with tabs_on_bottom.css */ /* Only really useful if menubar is ALWAYS visible */

root{ --uc-window-control-width: 0px !important }

1. navigator-toolbox{ padding-top: calc(29px + var(--uc-titlebar-padding,0px)) !important }

1. toolbar-menubar{

position: fixed; display: flex; top: var(--uc-titlebar-padding,0px); height: 25px; width: 100%; overflow: hidden; }

1. toolbar-menubar > .titlebar-buttonbox-container{ height: 29px; order: 100; }

1. toolbar-menubar > [flex]{ flex-grow: 100; }
2. toolbar-menubar > spacer[flex]{

order: 99; flex-grow: 1; min-width: var(--uc-window-drag-space-width,20px); }

1. toolbar-menubar .titlebar-button{ padding: 2px 17px !important; }

1. toolbar-menubar .toolbarbutton-1 { --toolbarbutton-inner-padding: 3px }

/* TABS: height */*|*:root { --tab-toolbar-navbar-overlap: 0px !important; --tab-min-height: 20px !important; --tab-min-width: 80px !important;

1. tabbrowser-tabs {

width: 100vw !important; }

1. main-window:not([chromehidden*="toolbar"]) #navigator-toolbox {padding-bottom: var(--tab-min-height) !important;}

.tab-background { border-radius: 8px 8px 0px 0px !important; border-image: none !important; } .tab-line { display: none; }

.tab-close-button { color: red!important; }

Hi Firefox We work in a government institution and we use Firefox because it is a unique, fast and safe program. We thank you for your efforts to develop the browser But we encountered a problem with the new update while printing the PDF files. It was showing us the option to print in portrait or landscape format, and when you updated version 14, this option no longer appeared. Where we deleted the new program, installed the older version, and stopped the update We trust you to solve the problem in the next update, and we ask you to give the matter importance

I'm running version 118.02.2 (64-bit) of Firefox on Windows 12. I *always* have the 'Open previous windows and tabs' checked. Starting yesterday, Firefox opens with nothing other than a blank page. Luckily for me, this has happened in the past and I have a Bookmarks Menu folder with my default tabs saved. Even so, it's still frustrating.

The subject website pge.com has blocked Firefox apparently because new function that they have instituted features that Firefox cannot support. The subject website states it does not support Firefox. Is this refusal to support on the subject website a known problem? I have searched the Firefox Help without results. Is this even considered a problem? I appreciate Firefox and would like to see it be a supported browser on the subject website.

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices:

1. Personal laptop 2. Work laptop

I'd like to keep my bookmarks, history, addons etc separate, but be able to access my work environment when working from home on my personal laptop. I've read a lot about profiles and sync and multi-account container but I'm still confused as to how I achieve what I'm trying to do.

Having multiple profiles on one device is straightforward. But AFAIK if I attach two profiles to the same sync account, and try to sync both between two devices, it will only sync one of the profiles (and then merge everything if I try to sync the other). And if I have two separate sync accounts (work and personal), each with a single profile, I can't switch between them without also merging everything. How does one achieve this then?

I have tried to disable hardware acceleration, refresh firefox, reinstall, and nothing works. It hangs every single time when searching on google or connecting to websites. This really sucks because I have used firefox since the beginning and don't want to have to stop now..

I have the browser.urlbar.trimURLs switched to TRUE but still as you can see in the screenshot it shows the complete URL with the protocols. I do not want this, I want it to hide it and only show the main link like youtube.com instead of https://youtube.com

Everytime I go to play games on my laptop I close Firefox for the extra resources and when I'm done I open it right back up, I have done this for YEARS but this time it didn't restore my session. I thought it would be as easy as the last time where I'd go click the Restore Session button but it isn't there so I spend two hours looking for solutions and found nothing. I don't know how this happened nor do I understand how this could happen in the first place, my Firefox hasn't crashed in months and I had already closed and re-opened it several time today.

Starting, I believe, with 12/20/2023 build of FF Nightly, the "Page Info" window has a bizarre alternating highlight on the media tab, and full highlight on the Permissions tab, but no highlight on the Security tab. Other FF windows, like the download/history box, have no issue. I could change Windows theme to dark to invert the all backgrounds to black, and the text to white, but that's just hiding the issue. Nothing in add-ons was changed, and none of them would cause this.

Every other search I do a Redirect Notice pops up. How do I get rid of this. Have used MS Edge and this browser does not have the problem, I am reluctant to transfer to Edge but will if I can't resolve this issue.

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work properly in Firefox. I was wondering if anybody knows of any similar extension that would do the same for Edge? I can't open Twitter (X) using Firefox anymore, but I can open it using Edge. I don't like Edge (obviously), but I have no choice. Thanks in advance!!!

I have been using firefox for more than 4 years now. But from about a year, i m facing the issue with the Sudden High CPU usage in Windows task manager.

The task manager has 2 different firefox processes. One being actual instance i am running. and the 2nd being the automatically opened in background.

i have figured out whenever i have active internet connection and my system is on charging the 2nd task automatically starts in background and uses upto 80% of cpu usage. Ending the 2nd task form task manager doesn't affect anything. only the cpu usage drops. Also Closing my firefox instance does nothing to that 2nd task.

I have tried lot of solutions i found on community. Nothing seems to help. problem still persist. I even posted comments on ongoing threads. but no reply from anywhere.

this is the last time i m trying. if i get a solution its good. otherwise i am going to shift to edge. I have no other choice.

Screenshots from multiple dates are attached.

When switched to mobile hot spot from wifi [and viceversa] Firefox can't load websites but other browsers can. I am facing this issue recently like from a month or so. Before that all working fine. I have already tried the troubleshooting steps from here https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can, Still no luck! Edition Windows 11 Home Single Language Version 22H2 OS build 22621.2506

Note:Whenever i switch to mobile hot spot i have to restart laptop to make Firefox work.

Is there any permanent solution for this problem?

I've recently switched back to Firefox from Edge and have run into a frustrating issue.

When I try to print documents from Firefox, the "Color Mode" in the print settings is grayed out so I can't select B&W.

This same problem exists both on my MacOS laptop + my Windows 11 desktop. Additionally, they are connected to different printers on different networks. It also occurs whether I'm trying to print a PDF or anything else in Firefox.

Based on this, it appears Firefox is the culprit here.

Any ideas on how to fix this?

Firefox Version: 108.0