Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
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Long delays with HAProxy

I have a Plesk (apache) server that is behind HAProxy. When I connect securely to a web site through HAProxy using Firefox, I get long delays. If I use Safari or Chrome, … (tuilleadh eolais)

I have a Plesk (apache) server that is behind HAProxy. When I connect securely to a web site through HAProxy using Firefox, I get long delays. If I use Safari or Chrome, the pages come right up without any delay.

If I connect to the Plesk server directly without HAProxy in the middle, there are no delays.

I do not know what would cause these delays that don't occur with other browsers.

I'm on a Mac: 115.0.2 (64-bit)

Asked by palinst 9 mí ó shin

Answered by palinst 9 mí ó shin

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What directories in Windows store Profile/Sync data?

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing fo… (tuilleadh eolais)

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing folders from my weekly restarts, I need to sign in to my Firefox account and enable sync each week. Currently my machine retains the %APPDATA%/Mozilla and %LOCALAPPDATA%/Mozilla directories + children.

What other directories are needed by Firefox Developer Edition in Windows to retain the user profile/syncing, et. al.?

Thank you for your time!

Asked by jordwms 11 mí ó shin

Answered by jscher2000 - Support Volunteer 10 mí ó shin

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Cannot access my bookmarks in downloaded app but it is fully accessible in the external location

My Mac (desktop) crashed and after that, my bookmarks disappeared. I redownloaded Firefox and logged in, but I could not find my bookmarks. So I tried to rebuild my boo… (tuilleadh eolais)

My Mac (desktop) crashed and after that, my bookmarks disappeared. I redownloaded Firefox and logged in, but I could not find my bookmarks. So I tried to rebuild my bookmark toolbar but realized all the websites were already bookmarked (each bookmark star was blue).

Just to experiment, I opened Firefox from the external location (that is used for external hard drives, etc.) WITHOUT DOWNLOADING to the Applications on my Mac. Then I could fully see my bookmarks.

This is good but I have to open Firefox on the external location every time I restart my Mac or change the user.

How can I access my bookmarks in the downloaded Firefox as normal?

Thank you for your help!

Asked by akikok99 9 mí ó shin

Answered by jscher2000 - Support Volunteer 9 mí ó shin

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Google Calendar and Other Sites Not Rendering Correctly

Google Calendar and a few other websites do not render symbols correctly. Please see attached. What should be displayed instead of letters are symbols such as > or ^. … (tuilleadh eolais)

Google Calendar and a few other websites do not render symbols correctly. Please see attached. What should be displayed instead of letters are symbols such as > or ^. I've tried updating FF (103.0.2), ran in Safe Mode, disabled extensions, and nothing has helped. I'd like to keep using FF instead of Safari (running MacOS Monterey 12.5.1), but this is annoying.

Any ideas?

Asked by Brian B. 1 bhliain ó shin

Answered by Brian B. 1 bhliain ó shin

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Reset Firefox dark mode source code?

I'm not very computer savvy but I followed a website a few months ago to edit Firefox so it'd default to dark mode. I think I went in and edited source code? I can't find… (tuilleadh eolais)

I'm not very computer savvy but I followed a website a few months ago to edit Firefox so it'd default to dark mode. I think I went in and edited source code? I can't find the instructions anymore but I'd like to revert back to the original setting. How do I do that? I tried to refresh Firefox but it's still coming back with some websites in dark mode and some not. Please advise!

Asked by Helen Chao 6 mhí ó shin

Answered by zeroknight 6 mhí ó shin

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Not Easy to Move Tabs to Other Windows

Hello, I am a user on Mac! I am having an issue with moving tabs fluidly. Yes, moving tabs inside the window is easy but when I move them outside the window, it makes me … (tuilleadh eolais)

Hello, I am a user on Mac! I am having an issue with moving tabs fluidly. Yes, moving tabs inside the window is easy but when I move them outside the window, it makes me a little uncomfortable. In the images and video I have sent, you can see that an unnecessary thumbnail of the tab pops up even when I move the tabs inside the window. This makes it harder to know if I am even moving the tab in the first place. Then it takes like 2-5 seconds for the new window of the individual tab I moved to appear. If whatever I said is quite confusing which I apologize for, I would very much recommend taking a look at Google Chrome, the browser I don't prefer, however, try moving the tabs around and outside one window and creating more windows with individual tabs. It feels more fluid or swift and easy to handle. Compare that to Firefox and a big difference is to be seen. I am concerned about this issue really because I am replacing my previous browsers, not only Google Chrome but browsers like Edge too which are capable of not having that issue, with Firefox instead and hopefully Firefox can have this capability. I also multitask a lot so I usually encounter this problem on Firefox. I hope this is fixed and am sure it will help a lot of users! Thank you! Here is a YouTube video link for to provide a further understanding of the issue: https://youtu.be/jRuBDH32hPI

Asked by ShriviShine 1 bhliain ó shin

Answered by ShriviShine 1 bhliain ó shin

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Firefox 116.0.1 for OSX, tabs keep crashing

Hi, After updating Firefox to 116.0.1 my tabs keep randomly crashing. I get some crash reports *occasionally* - meaning not all crashes produce a crash report - but I'm … (tuilleadh eolais)

Hi,

After updating Firefox to 116.0.1 my tabs keep randomly crashing. I get some crash reports *occasionally* - meaning not all crashes produce a crash report - but I'm not sure what to do with them, they seem inconclusive. The last report (not for the last crash, though, which didn't produce any report) is bp-3334b934-58b5-4226-887a-235300231117

Asked by frakie 6 mhí ó shin

Answered by frakie 5 mhí ó shin

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Broken fonts after update

Hello, i've updated the Firefox browser to version 120 and since then polish texts in browser are broken. How can i fix it or restore to previous working browser version?… (tuilleadh eolais)

Hello, i've updated the Firefox browser to version 120 and since then polish texts in browser are broken. How can i fix it or restore to previous working browser version?

Asked by Kamil Płonka 4 mhí ó shin

Answered by zeroknight 4 mhí ó shin

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Can't enable USB Devices about:debugging

I can't enable USB Devices on about:debugging setup page. I already installed ADB toolkit for MacOS, also I can see my device in ADB devices list: ``` ~% adb devices -l L… (tuilleadh eolais)

I can't enable USB Devices on about:debugging setup page. I already installed ADB toolkit for MacOS, also I can see my device in ADB devices list: ``` ~% adb devices -l List of devices attached 013db356 device usb:336723968X product:OnePlus6T model:ONEPLUS_A6010 device:OnePlus6T transport_id:9 ```

On the device I've enabled "Remote debugging via USB". But when I click on "Enable USB Devices" button, nothing happens. I can see only "Updating..." message, then "Disabled" again.

Also no devices in the devices list, because USB Devices are disabled. "Refresh devices" does not make any changes.

Asked by snakedoc.md 1 bhliain ó shin

Answered by snakedoc.md 1 bhliain ó shin

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Can't log in to my bank account

I can load their main page but I cannot log in. I get the error I have attached. Finally, I had to log in from Safari after a lot of hassle and help from a customer servi… (tuilleadh eolais)

I can load their main page but I cannot log in. I get the error I have attached. Finally, I had to log in from Safari after a lot of hassle and help from a customer service rep. What happened? I have been logging in here for years from Firefox. I am not having this issue with any other site.

Asked by lemoi50 1 bhliain ó shin

Answered by jonzn4SUSE 1 bhliain ó shin

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Recovering bookmarks after catesrophic loss and forgetting password

Hi Mozilla Team, I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on… (tuilleadh eolais)

Hi Mozilla Team,

I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on my machine, and this caused it to bork...I know even my silicon hardware is transphobic *sigh*. I know there are articles talking about this issue, and I know for security and privacy your policy is that all bookmarks are lost with a password reset.

However, these bookmarks are very very invaluable, and contain so much information regarding my transition, my career, etc. I just really would love to try and find a way to recover these if at all possible. I know you and your team make recovery possible in an slew of ways, and I really don't know if I set any of those up. I thought I might of, but I am still picking up the pieces from this reset. I know I should have been more proactive about recovery and really thought I was, and I am really kicking myself for not being more explicit/diligent.

I am happy to go through any verification process. I know you have policies for a reason, but I can't just give up on so much important information. There is a years worth of memories during a time, where memories and identity are shifting. I am literally begging to not lose this data.

Best, Jean Ferrante

Asked by Jean Ferrante 8 mí ó shin

Answered by jscher2000 - Support Volunteer 8 mí ó shin

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Remove an exception to never remember password on a site (undo never remember)

I told Firefox to never remember a website login user/pass but now want to revert this. I have looked for this option but can only find the remembered user/pass. There is… (tuilleadh eolais)

I told Firefox to never remember a website login user/pass but now want to revert this. I have looked for this option but can only find the remembered user/pass. There is an option at the bottom of the chrome password list, but not in firefox.

Can someone please point me to the area that i can remove this "never remember logins for this site"

Thanks in advance

Asked by eXcalibre 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Automatic translation of websites

Hi there - Every website seems to come up in English, ie Firefox seems to be translating other languages automatically. (My version is Firefox for Mac 123.01 64-bit.) I a… (tuilleadh eolais)

Hi there - Every website seems to come up in English, ie Firefox seems to be translating other languages automatically. (My version is Firefox for Mac 123.01 64-bit.) I am wondering how I can prevent automatic translation of websites. I have had a look in preferences etc, but I do not see anything there to prevent automatic translation. Any help gratefully received! Many thanks :-)

Asked by michael.d.kenyon 1 mhí ó shin

Answered by cor-el 1 mhí ó shin

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“Invalid Encryption Key” Popup When Connecting To My Router

When I connect to my home router via HTTPS I get a popup with the message “Invalid Encryption Key”. I tried using other installations of Firefox and I don't get this pop … (tuilleadh eolais)

When I connect to my home router via HTTPS I get a popup with the message “Invalid Encryption Key”. I tried using other installations of Firefox and I don't get this pop up. I then made a new Firefox profile on the same computer and did not get the popup. So it seemed like a Firefox "refresh" would be in order. But after the refresh the problem persists.

So how do I resolve this issue?

Firefox is the latest version running on a Mac.

Asked by Rumboogy 1 bhliain ó shin

Answered by Rumboogy 1 bhliain ó shin

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I cannot load pages and I've tried all the support guidance

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect… (tuilleadh eolais)

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect. I'm at my wits end. Any hail mary optoins or do I have to reinstall and start again?

Asked by Charlie Evans 1 bhliain ó shin

Answered by Chris Ilias 1 bhliain ó shin

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113.0.1 Has Issues

Prior to Version 113.0.1 I had No problems with all my web sites. Now, I have major issues. From not being able to log on to having to close the browser totally because F… (tuilleadh eolais)

Prior to Version 113.0.1 I had No problems with all my web sites. Now, I have major issues. From not being able to log on to having to close the browser totally because Firefox won't allow me to go back to the site's home page. I know this accurate as I can log on to the sites via Safari and No problems and the sites work correctly.

Asked by thboo 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Login Screen Won't Load

One particular website that I login to frequently in Firefox suddenly stopped opening the login screen when I click "Login." It opens in Safari and Tor browsers, but not… (tuilleadh eolais)

One particular website that I login to frequently in Firefox suddenly stopped opening the login screen when I click "Login." It opens in Safari and Tor browsers, but not Firefox. How do I get the login screen to appear? I have disabled enabled Pop Up Windows for this site, but it still won't load the login screen. It works in Troubleshoot mode. What does that mean and how do I get it to load the login screen in normal mode?

Asked by jmm0255 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Unexpected padding around HTML document on all pages

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tri… (tuilleadh eolais)

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tried restarting Firefox. I've tried restarting the computer but the issues seems to persist. I do not see the same rendering behavior when loading these websites on Google Chrome. I'm including screenshots of what I'm seeing.

Asked by Mike Grace 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Show Popup as Tab

Hello, Whenever I use Firefox, I end up seeing popups (necessary for school) and would like to show them as tabs so I can merge them into other windows. I have tried the… (tuilleadh eolais)

Hello,

Whenever I use Firefox, I end up seeing popups (necessary for school) and would like to show them as tabs so I can merge them into other windows. I have tried the solutions given in: https://support.mozilla.org/en-US/questions/1080255 and nothing seemed to work. Is there another way to make sure that popup windows cannot hide the toolbar and show tabs?

Asked by aditya.mangalampalli 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin