Firefox Community Forum

8 out of 10 times that i try to connect to the following site:

https://www.tax.ny.gov/online/

I get the following error message:

Secure Connection Failed

An error occurred during a connection to otc.tax.ny.gov. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Now and then, I'm able to log in successfully. lately though, I'm having trouble logging in using Firefox browser.

This is becoming very frustrating. What could be the issue? What do i need to do to resolve the problem?

When the VPN is turned On it acts like a dead switch and locks All bookmark toolbar links as well as Search entries stays locked and will not activate? makes FIREFOX dead in the water. (using Brave Search engine) Any advice?

Firefox is not allowing me to reach links to medical portal websites to set up accounts saying they can't reach the site and perhaps a firewall is blocking it. I have other accounts on this same portal... HELP please.

I got the new FF update this morning and noticed shortly after when i got back online a bd_config.cfg file popped up onto my desktop windows 10. I deleted it not thinking anything about it and when back online again and it popped up again in fact everytime i did this it popped up no matter what i did and went online.

It has something to do with BitDefender i figured out uninstalled bit defender re installed it no luck

Refreshed\Reset Firefox with no luck either.

Hello, I'm an avid user and supporter of Mozilla Firefox. But I installed AVAST as an additional protection tool...and I have just subscribed today to Avast Antitrack to avoid being tracked and hacked. But, to enable AntiTrack, I'm now prompted to add it to Firefox !? Before any action, I'd like to know that this will be efficient and safe : can you confirm that this is compatible with Firefox's proper operation? Thank you, P.Huens.

I wasn't quite sure what topic to put my question in, but I have the following problem: I recently went into my browser settings and saw this(I attached screenshot). what does this mean? my browser shouldn't be managed by any organization, because it's my personal computer... I thought it might be because of the vpn, but I already uninstalled vpn, but that didn't help.

I know the sites are secure (unless something is happening that I don't know about). I just want to get onto them, especially the Christmas site. Is it to do with Bitdefender?? I hope someone can help as the letter I want to write is getting time sensitive.

Since your last upgrade, I have been able to get into any sites using CloudFlare security. Prior to that I had no problems at all. I have tried closing extensions and or clearing cookies. I especially want access to my banking account. How can I disable whatever was added to effect CloudFlare? CloudFlare either continues to cycle, or gives an error message.

One specific cache entry always contains a trojan virus everytime I run an anti virus check. I can't say where this cache comes from as it appears even if I don't open a single new website. I delete it but it appears everytime I use the Browser again, even multiple times during one session. It is always the same entry code. Is there a way to block a specific cache entry or at least to discern where it originates?

I'm using Windows 10 on a PC. Norton Security app is preventing web browsing by Firefox. The message I get is: "We prevented your connection to ful.hartonly.com because it is a dangerous webpage. Threat category: URL:Blacklist" I can still web browse using Google Chrome without any problem. What is ful.hartonly.com and how do I clear it?

Near the top of the Firefox page is displayed:

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can caused this problem".

How do I resolve this problem?

I have a flag that says my Browser is managed by the Organization. I cant find any help on HOW to fix it, I only find pages telling me things that make no sense to me as a sole user. None of my other computer have this flag on the settings page.

How do I remove this or changes this setting, since it makes me feel like some outside agency has tried to control the browser

For the past few days hot links in Thunderbird do not open in Firefox. Selecting a link in an email opens or brings to the fore a copy of Firefox with the link address and the wait icon but nothing else happens. I have to close Firefox, copy the link location, Past and Go in Firefox, and then the linked page appears. This behavior happens even in Troubleshoot Mode, so it is not any plugin or customization. I am also running Mozilla VPN. With VPN disabled, hot links in Thunderbird open in Firefox as expected. Now you know where to look.

Also, when I tried to add Troubleshooting Information below, nothing appeared. When I selected to option to be shown what to do, this page was replaced with other which deleted all this text, and now I am entering it all in again, which is severely frustrating. On a page where the user has entered possibly a volume of information, there should not be any sloppy risk of deleting that information due to page mishandling. Open help or assistance information in a separate tab, please. Think ahead about this stuff. You are supposed to be web design experts. Instead your web site spits in my face just when I am asking for help. Think. Plus, I had to get the Troubleshoot information manually so that is not being as automatic as it appears to be , either. Getting help should ideally be a button click, not jumping through hoops.

Hello,

We are running Roaming Profiles from our Active Directory architecture. It seems that a lot of files happen to have too long path&filename for example :

\\Serverinfo\Username\AppData\Roaming\Mozilla\Firefox\Profiles\FirefoxUserProfile\storage\default\moz-extension+++f9efba58-d1ae-40d1-993c-f56654dc34c0^userContextId=4294967295\idb\{d1ae6e36-40f7-4f62-88b9...

Do you have any idea to configure Mozilla so we keep it able to handle these filename length ?

We cant use wildcard in exclusions so we cant exclude whats in a subfolder of each profile. It's not supported by ActiveDirectory GPO.

Hope it was understandable please let me know if you need further details.

Regards, Yannick GANTOU

Hello, Iam using Bitdefender Secure Pass as passwordmanager, but since one or two weeks I have problems with the functionality on the laptop. I just can't open it. It is popping up and closing down immediately. Autofill in is not working as well. This is only when I use firefox, in chrome it is working. And on my mobile it is also working in firefox. I deinstalled and reinstalled the add on in firefox already. Afterwards it worked for a short time, but now it is the same again. Does somebody have experience with Bitdefender and an idea what I could do? Thank you in advance. Sabine

You are fools. With the new desktop version you destroyed all my settings, all the sites I have remembered for years, without asking me if I wanted it because you turn off all my extension. You shameless idiots, you have destroyed all my years of work. And now I have an empty Firefox. Since it is empty, I will never work with you again, because I do not know what you fools can do, and you do not even ask me. I will switch to a new, smarter browser.

This problem has never happened before. This happened in the last few minutes. The whole screen suddenly went blank while I was trying to find out today's weather. I am suspicious of malicious interference with my computer. Any help you can give me will be reassuring.