Firefox Community Forum

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I click Help > About Firefox. It would appear that the update did not happen for some reason. Do I need to re-install Firefox to get around this problem?

Hello,

Moving from an older Ubuntu 18.04 machine where Firefox is limited to version 113 to a newer machine running Mint 22 where the current version is 134.

I know how to transfer the profiles but I could not find any information on compatibility.

Would I need to install other versions before 134 to handle any changes?

Thank you

Second post trying to figure out what is going on.

I'm getting the notification that I need to update Firefox, so I click the "download" button which takes me to "https://www.mozilla.org/en-US/firefox/new/?reason=manual-update", I select the "Download Firefox" button and after a few seconds I get a "Secure Connection Failed" message.

Usually I can just open Chrome and download the Firefox installer but today I'm getting an error stating that "download.mozilla.org" is using certificates from a different website.

Is the download site busted, or is this just a me issue?

1-can I get the newest update WITHOUT THE New Tab layout? Will all new updates automatically have it? 2-WHY DO YOU GUYS PRESUME THAT "ALL FOLKS" really want new looks... 3-IF IT AIN'T BROKE, DON'T FIX IT!!

I update software on a regular schedule, and would prefer to not have Firefox (136.0) nag every few minutes that I'm not on the latest and greatest. 120.0.1 only nags a little. How can I turn the nagging totally off?

I added the following to `~/firefox/distribution/policies.json`, but it didn't help.

``` {

   "policies": {
       "DisableAppUpdate": true,

"DisableSystemAddonUpdate": true, "DisableTelemetry": true, "ManualAppUpdateOnly": true, "AppAutoUpdate": false,

   }   

} ```

'm not a programmer, but the almost daily new versions of Firefox that you publish make me question whether you know what you're doing? It's a shame to have a product that needs so many constant fixes. I've been using Firefox almost since the beginning, ie 20 years, but I'm seriously considering trying Opera or another browser that doesn't offer a new version every day.

I'm running Firefox browser 88.0 (64) bit, and have been trying since before Xmas to upgrade it to a newer version. It's installed on an older Dell laptop running Ubuntu 16.04 LTS (which I've also tried repeatedly to upgrade without success).

I've tried to upgrade both through the UI, but also tried using the command line in Terminal. Per advice in other threads, I've found the best mirror site and changed my settings to use that, but still no luck. Even the preliminary "sudo apt update" via Terminal fails; the first error tells me that the public key is not available. I assume that's the place to start, but don't know how to correct it.

I'm up against the deadline for updating my browser, and would very much appreciate any help you can provide. (Please note that I'm posting from a newer computer, so automatically generated info about my system won't apply. See the screenshots for that info).

I am seeing on a Windows 7 unit that I can update to version 115.19.0esr, but I tried to use the Google search tool to check what that version is all about, and nothing. I have tried various ways on pages of what I think is Mozilla and nothing. Where can I find information about version 115.19.0esr? Or has your browser in my unit been taken over by a malware type situation and I am in danger?

BTW, when I clicked on the "What's New" link I saw nothing about that "New" version I am being asked to update to. Oh yes, I am constantly seeing that 'Please Update' window, too.

So if this is a true version from your company/orghanization, where is the information about it?

Just in case you wish to know, I do have about ten screenshots of all that I have been running into as I have tried to find information about 115.19.0esr. And if you are going to inform me that you don't support Windows 7 so you aren't showing any information about an update your browser keeps asking me to update to, I am going to send a letter to some regulator and explain that somebody is not doing there job properly. If you keep nagging me to update, then you should be informing as to why!

Greetings.

I am using an old Linux Mint version. I got messages that my Firefox needed to be updated.

I finally figured out how to do that and updated it. I started to use it. No problems.

However, the update did not change the default Firefox in the menu or on the taskbar panel below. If I click on them, I get the old version.

So when I restarted the computer, when I clicked on the Firefox shortcut icon in the lower taskbar I got the old version with the tabs that were on it. I had to go back into the Firefox file downloaded for the update in order to open the new version.

So, how do I get a working shortcut icon for the new version and get rid of the old version/icon?

Thanks.

David

I'm using version 135.0.1 (64-bit) on Win11. The latest version on the site is 136.0, but no notification is given, and Help/About doesn't do it or offer the option. I've browsed the web page that discusses an "Update Firefox" section in Settings/General, but no such section exists. Anyone knows what happened??? Tnx, Nir

I want to install latest version of Firefox due to come into effect on 14th January but my Mac OS X won't allow it to happen probably because it is out of date and unsupported I would be grateul for help on this please ( I have reached the limit of OS X on my current desktop) Charles

I keep seeing a warning that I'd better update firefox by March 14th. But when I try, there seems to be no easy way to do it. I can download the archives, either .bz2 or .xz, for several different versions (ESR or not), for Linux-64. But upon opening these archives, I don't see any obvious "INSTALL" script, nor a "README" or anything else to get me started. How deep do I have to dig into this, to get this simple task done? Why can't it be "one click"? I don't want to go through the hassle of setting up the Debian apt archive to point at Mozilla, since it doesn't seem to be in the defaults -- and why should I have to?

I try to follow the directions in Support, which direct me to the "three lines" menu -> Settings -> General -> Firefox Updates. But it doesn't "automatically download" the new update, in fact it doesn't even seem to try to check for updates, nor is there any link to click to make it update manually. What I see in that panel does not match the screenshot in the Support (see attached image).

I click on "download installer", but it just takes me to the same page where I can specify my language, etc., and then download the archive of the browser itself. No sign of any installer, as mentioned above.

Why is this so hard??? Has my browser been hacked to prevent updates? Please help!

--Benjamin Ketcham-McGrath

I got a message about not being able to use Firefox on Jan. 14, 2025? What? I am using an older version that is the one for Mac OSX 10.11.6. Because I refuse to pay Adobe to rent the graphics software I already own, I will not update my Mac. Can I still keep using Firefox or is it going to be completely gone?

Hello,

I DREAD it when I'm FORCED to upgrade.

When will the developers put a priority rush on this!!

If you want people to love your product and READILY upgrade to newer versions PLEASE fix this.

Thx

Firefox user