Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

Screenshot of webpages larger than the monitor screen?

I drag the handle to expand the area I want the screenshot of. But the highlighted area is only what is displayed on the monitor. How do i drag the handle so the scree… (tuilleadh eolais)

I drag the handle to expand the area I want the screenshot of.

But the highlighted area is only what is displayed on the monitor.

How do i drag the handle so the screenshot also contains the next page?

Asked by gcotterl 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Print preview never loads

Hey, I just installed windows + firefox on a new computer recently. The first time I tried to print a pdf from this computer via firefox (as windows does not allow pdf pr… (tuilleadh eolais)

Hey, I just installed windows + firefox on a new computer recently. The first time I tried to print a pdf from this computer via firefox (as windows does not allow pdf printing by default) and the print preview pops up with the loading symbol and just... never loads. Ever. I tried to switch to the default system dialogue via about:config and print.prefer_system_dialogue and setting it to true, but when I did that firefox just crashed every time I tried to print. I'd appreciate any help, as everything online in regards to this issue doesn't seem to help me at all.

Asked by coolestclown 1 bhliain ó shin

Last reply by jonzn4SUSE 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

When I download pdf file from FF it tries to convert the file to a Word document

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "W… (tuilleadh eolais)

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "Word will now convert your PDF to an editable Word document. This may take a while. The resulting Word document will be optimized to allow you to edit the text, so it might not look exactly like the original PDF, especially if the original file contained lots of graphics."

I went to Settings - General - Applications, went down Contents list to Portable Document Format (PDF), and tried the various settings under the Action column, to include "Save File," "Always Ask," "Use Acrobat Adobe 2020." None of these worked or made any difference. I open numerous .pdf files every day and I need to be able to just click on them in the website and have them open in my Adobe Acrobat program - as they have up until today. What do I have to do to fix this? I am using Version 102.0.1 (64-bit).

Asked by starjazz 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

website blocked

When I try to go to co2coalition.org website a daddy daddy page comes up blocking access. How do I fix this so it with go to the website? … (tuilleadh eolais)

When I try to go to co2coalition.org website a daddy daddy page comes up blocking access. How do I fix this so it with go to the website?

Asked by shirleydooley 1 bhliain ó shin

Last reply by user104147805413306348376805769878442569366 1 bhliain ó shin

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  • Cartlannaithe

Right click "Copy Image" followed by pasting in Firefox creates a copy with a blue tint

I had originally posted my issue on /r/firefox (https://www.reddit.com/r/firefox/comments/w4jwy8/right_click_copy_image_in_windows_11_pastes_with/) and was recommended th… (tuilleadh eolais)

I had originally posted my issue on /r/firefox (https://www.reddit.com/r/firefox/comments/w4jwy8/right_click_copy_image_in_windows_11_pastes_with/) and was recommended that I post it here:

Hey everyone. I am running Windows 11 Home on my PC and have Firefox completely updated. Lately, when I use the Windows "Copy image" function, then paste that image in Firefox, the image comes out with a blue tint.

For example, I wanted to share this funny image from r/minnesota https://www.reddit.com/r/minnesota/comments/w4iaun/it_was_bring_anything_on_a_leash_day_at_the_st/ But when I paste the image (Attachment is how the image looks after pasting back into Firefox), the image is blue tinted.

I tested to see if this was just a Windows issue, but there is no blue tint if I paste the image into Word, Paint, or any other tool besides Firefox.

In firefox, protection settings are "custom" but map very closely to Strict. I am running the following addons:

Bitwarden uBlock Origin NoScript Facebook Container

Troubleshooting steps:

1. Restarted Windows, no change. 2. Copied image to a program outside of Firefox from Firefox, no blue tint 3. Created a new user profile in about:profiles, blue tint persists when copying into Firefox

Asked by shark0807 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Unable to play some videos on "The New Daily" (AU) site Error code 242632

There are some videos on this News site; https://thenewdaily.com.au/news/politics/australian-politics/2022/07/26/anthony-albanese-challenges-paul-bongiorno/ Error code… (tuilleadh eolais)

There are some videos on this News site;

https://thenewdaily.com.au/news/politics/australian-politics/2022/07/26/anthony-albanese-challenges-paul-bongiorno/

Error code 242632 "The video cannot be played on this browser"

Asked by Bozwell 1 bhliain ó shin

Answered by jonzn4SUSE 1 bhliain ó shin

  • Cartlannaithe

Setting the application to open pdf files Firefox 102.0.1

In settings, the application for opening pdf files defaults to Open in Firefox. I change it to save file. Close re-open. Firefox opens all pdf files in Firefox browser.… (tuilleadh eolais)

In settings, the application for opening pdf files defaults to Open in Firefox. I change it to save file. Close re-open. Firefox opens all pdf files in Firefox browser. I try reboot. Firefox opens all pdf files in Firefox browser.

I update and reboot. Same thing. Always opens in Firefox browser.

I change it to open with default application, close and reopen and verify settings say to use default application. (When I open a pdf in Nemo or Catfish, it defaults to XReader.) Firefox still opens pdf files in Firefox. I close and reboot. Same thing.

This version 102.0.1 (64bit) appears to have opening pdf files hard coded into the browser.

Asked by brian.paul.hanley 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Microsoft teams link opening in browser instead of application

Good day, I have appointments that utilize Microsoft Teams for the sessions. On my desktop PC (Windows 10) and my wife's laptop (also Windows 10) the links open up the T… (tuilleadh eolais)

Good day,

I have appointments that utilize Microsoft Teams for the sessions. On my desktop PC (Windows 10) and my wife's laptop (also Windows 10) the links open up the Teams app, and things work well. However on my new laptop (Windows 11, not my choice) the links open up inside of the browser and ALSO don't acknowledge the existence of the webcam, despite my telling the browser to work with it. Teams is installed on the computer.

Could someone please help me to either (or both) get teams to open in the application or get firefox to acknowledge that my webcam exists (other programs do work with it).

Thanks, Joe

Asked by joeachille 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Unable to Open Popup

Hi Mozilla, I am using a Banking website to look at Balances and such. All working OK with Login, View, Edit. When I open a specific window I get a Technical error. So… (tuilleadh eolais)

Hi Mozilla,

I am using a Banking website to look at Balances and such. All working OK with Login, View, Edit. When I open a specific window I get a Technical error.

Sorry! We're unable to find the page you were looking for due to a technical problem

The window is a secondary page that allows me to view, edit my future payments. It was working until about 3 versions of FireFox. The Bank tells me that the problem is not at their end but at mine and they suggest it seems to be a block of the secondary window. I have tried to adjust HTTP and HTTPS all to no effect. Is their some debug log I can send to help with the issue to get a solution?

Regards, Greg.

Asked by GAC 1 bhliain ó shin

Last reply by jonzn4SUSE 1 bhliain ó shin

  • Cartlannaithe

Cannot access a website - recent event>

I can no longer access a website (bt.com) using Firefox. A tab shows up "CA Authentication Adapter Connector" with a blank page. If I use Private Browsing I can access. … (tuilleadh eolais)

I can no longer access a website (bt.com) using Firefox. A tab shows up "CA Authentication Adapter Connector" with a blank page. If I use Private Browsing I can access. Checked with BT and Apple (I use an iMac) and the issue seems to be Firefox. How do I fix. Is this due to the recent Firefox update? I can access using a different browser.

Asked by pat.elder 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Pop-up Sign In?

For the last few days, as I work on my MacBook Pro, I've been getting a pop-up stating that I need to sign in to Firefox. Firefox is the only browser I use and I have ne… (tuilleadh eolais)

For the last few days, as I work on my MacBook Pro, I've been getting a pop-up stating that I need to sign in to Firefox. Firefox is the only browser I use and I have never seen this pop-up before. It looked authentic so I entered a password, which it rejected and then tried pretty much any other password(s) I have used and it rejected them all.

I'm still getting these pop-ups. What's this all about? HELP!!!

Thanks.

Asked by G 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Facebook

Starting about 2 weeks ago everytime I access Facebook, it starts reloading pages and I can't stop it. This is the only site I've had the problem with and it always star… (tuilleadh eolais)

Starting about 2 weeks ago everytime I access Facebook, it starts reloading pages and I can't stop it. This is the only site I've had the problem with and it always starts happening when I have paged down several pages. I've tried changing settings, and even uninstalled the system and re-installed to no avail. Something has changed so please fix it!

Asked by Russ 1 bhliain ó shin

Last reply by jscher2000 - Support Volunteer 1 bhliain ó shin

  • Cartlannaithe

Add-ons shorcuts (commands API) does not work on non-english keyboard layout

I have an add-on which listens for "Ctrl+Alt+T" shortcut. It works fine with English (US) keyboard layout, but does not work on the other (Russian in my case). However bu… (tuilleadh eolais)

I have an add-on which listens for "Ctrl+Alt+T" shortcut. It works fine with English (US) keyboard layout, but does not work on the other (Russian in my case). However built-in shortcuts (for example Ctrl+T) do work on Russian layout, so I believe it is a bug.

Asked by nexus.chebykin 1 bhliain ó shin

Last reply by Paul 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Searching for how to share tabs between profiles.

I have searched for "How to share tabs between profiles" in firefox. I was offered this option: Share multiple tabs Visit the tabs tray by tapping the number next… (tuilleadh eolais)

I have searched for "How to share tabs between profiles" in firefox.

I was offered this option:

Share multiple tabs

   Visit the tabs tray by tapping the number next to the address bar, this number shows how many open tabs you have:
   Tap the three-dot menu button in the tabs tray.
   Select Share all tabs.
   The list of tabs to be shared will appear.

Visit the tabs tray - not very clear. by tapping the number next to the address bar - which number? I have more tabs that can fit across the screen and am not seeing any number/s.

Could someone help me with this please? I have a lot of migration to do.

Asked by teeny_weeny 1 bhliain ó shin

Answered by teeny_weeny 1 bhliain ó shin

  • Cartlannaithe

Add-on cannot be installed

After a new installation of Firefox I tried to install Add-On. For all Add-Ons I tried it fails with the message as in the picture attached. When I install it on other co… (tuilleadh eolais)

After a new installation of Firefox I tried to install Add-On. For all Add-Ons I tried it fails with the message as in the picture attached. When I install it on other computer where I also have Firefox no problem occurs. The picture shows the AdBlocker add-on, which is widely used and to my opinion cannot be corrupted. The error-message is in Dutch and my English translation would be: "Installation is cancelled because the Add-On seems to be corrupted".

Do have a solution/explanation?

Asked by MarionFirefox 1 bhliain ó shin

Last reply by MarionFirefox 1 bhliain ó shin

  • Cartlannaithe

Firefox repeatedly crashing!

Firefox has crashed ~6 or 7 times in the last 30 minutes. I've got a lot of tabs open, but that's always the case and hasn't ever been a problem before--and I tried closi… (tuilleadh eolais)

Firefox has crashed ~6 or 7 times in the last 30 minutes. I've got a lot of tabs open, but that's always the case and hasn't ever been a problem before--and I tried closing ones that seemed tricky (youtube, google docs, etc.) with no changes. It crashed when I was in troubleshooting mode, so I don't think it's any extensions I've got running. It says I have the most recent version of Firefox. Nothing else on my computer is giving me any trouble.

Here's the most recent error message: bp-97a6fdd4-c953-4ed2-98d2-ee3c60220710

Asked by juliet.carter.d 1 bhliain ó shin

Last reply by Paul 1 bhliain ó shin

  • Cartlannaithe

Updated Firefox problems

I updated by mistake to a newer version and lost all of my bookmarks, passwords, and user names. How do I get back? I've tried using the fixes listed to import my bookmar… (tuilleadh eolais)

I updated by mistake to a newer version and lost all of my bookmarks, passwords, and user names. How do I get back? I've tried using the fixes listed to import my bookmarks, but I cannot get them to work

Asked by Georgej46 1 bhliain ó shin

Last reply by jyyeoh2000 1 bhliain ó shin

  • Cartlannaithe

Feedback on layout / colours / style as I was caught out.

I am sorry, I recently said that buttons to open the profile directory were missing. I was wrong. But when you look at the screen where it is described and then you see… (tuilleadh eolais)

I am sorry, I recently said that buttons to open the profile directory were missing.

I was wrong.

But when you look at the screen where it is described and then you see the screen as I see it - with DARK THEME set you can see how/why I could easily miss seeing the button.

I feel there needs to be better ... separation (?) between the text and button. It is a lot easier to see in the light/default theme.

Asked by teeny_weeny 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Debugging crashes in complex environment with no crash report

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day. I most often see crashes in the middle of a Webex video conferen… (tuilleadh eolais)

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day.

I most often see crashes in the middle of a Webex video conference for work. But Firefox sometimes goes down in other situations that I see no pattern in.

This is Ubuntu 20.04, Firefox 102.0. Unfortunately, it's a complex environment to debug.

First, when firefox goes down, it rarely leaves a crash report behind. So I'm not getting any direct evidence as to what is happening. Second, I run with uBlock active and it is very difficult to function in the browser without long enough for the crash to happen. Third, I typically have several hundred tabs open. I have a lot of memory (64G) in my machine, and the machine doesn't act like it's swapping, so I don't think I'm running out of memory.

Any help getting to the bottom of what's going on is welcome.

Asked by jlquinn 1 bhliain ó shin

Last reply by jonzn4SUSE 1 bhliain ó shin