Firefox Community Forum

Why is Firefox refusing to display Instagram videos?

Windows 7 Home Firefox 115.12.0esr (64-bit) Some Instagram videos play, most don't. E.g. https://www.instagram.com/reel/C8FM6cbOG7v/?mc_cid=e24e48195f

For a fraction of a second, the video shows what appears to be the initial display frame, then goes black. Audio plays. Displays OK on Chrome and Edge.

I've explored the following: Autoplay is allowed Turn off tracking protection Clear cache Clear cookies Digital Rights Management (DRM) is allowed Running in trouble shoot mode, i.e. no extensions Popups not blocked I do not have file user.js I tried hiding prefs.js. Hardware acceleration either on or off: no display

Is there a setting that tells Firefox to report why it makes its choices?

Hello, today I decided to create a new Firefox Profile. I set the directory of this profile to be my desktop, which is where I usually put things (downloads and such) by default. I thought it would create another folder there on the desktop and put everything inside that, but instead it put a bunch of junk on my desktop. No big deal, right, I can just delete the profile, and that other junk should also be deleted. Well, not only did deleting the Firefox profile delete the extra junk that was created while making the profile, it also, for some reason, has deleted about 90% of everything else on my desktop as well. There are now only a few seemingly random things left on the desktop, that it decided to spare for whatever reason.

Where did everything go? The recycle bin is empty.. Most of it was just shortcuts, not a big deal, but I did have a few folders with some rather important work that I would very much like to retrieve. Please tell me Firefox didn't just nuke my desktop, and that all of those things are now unrecoverable? Windows 7 64 bit

Thanks very much.

Chase bank has recently put a front end check that blocks all users with Windows 7 ,8 ,8.1. They have a page that says the browsers need to be changed to ones supported, yet they ignore the version of the browser "Firefox Setup 115.31.0esr.exe" which Mozilla updates monthly for security fixes. Thus they are effectively forcing anyone that bought a computer from 10/22/2009 to 01/10/2023 14 years.

I would like to know the number of users that are using the Firefox Setup 115.31.0esr release so that I can make Chase aware of how many home users they are impacting with this front end block to logging into Chase for our checking, savings, credit cards and mortgages. With some actual numbers they may reverse this problem by simply removing the front end check of windows version before allowing user login.

Without some idea of the potential number of users being blocked from access, they may just continue to ignore us.

And now that Windows 10 is not longer a supported version of Windows, will that be next. Steven Hudson [edited email from community support forum]

Hi, I have an old PC with Win7 and Firefox 115.30.0esr (64-bit) (latest version from 11 november 25) and this website cultuursmakers.be has problems aka differences with Firefox 141.0.3 (of my Android tablet) and other browsers such as Chrome. The green heading block overlaps and hide the upper part of the content block. For example, if you select inloggen (log in), then you see that the user name (naam) is not visible and only the box for the password is shown. Work around: Right click on the header and select Inspect. In the Inspector (html column) select the header tag. In the Inspector (css column) uncheck in the '.header.--fixed' selector the line 'position: fixed;' Now the content block shifts down and all content is visible. Can you verify / fix that? Greetings and TIA, Gerard

Firefox show's my location when 'Googling'

In 'about:config' I have my geo set to disable, I tried it enabled and turning it back, also in 'Settings' Location shows empty and I can not get it to see Google nor can I manually insert it.

Any idea what is going on please??

Dave.

Why does my older computer running Windows 7 keep losing the ability to access "https:// sites"?

To resolve, I have to reset the network adapter (sometimes successful) or restart the computer to access these sites.

Hi, I have to use Firefox 115.18.0esr (64-bit) due to depending on accessibility tools I need.

I am now finding that websites based on the Discourse Forum will not support this version of Firefox so I was wondering if anyone knows of an FF fork that might work.

I had family over at weekend and ironically none of their Apple devices could access such forums either, not on their iPhone or their iPad.

I tried to contact Discourse but of course their own site depends on the latest version of their awful forum software too.

I think that it is shocking for any website or app or other service to just cut loose disabled, elderly and those in developed countries who depend on old software.

I am still on Win7 as that is the only platform that runs the tools I depend on.

One member of my family was talking about running an Oracle Linux server in the Cloud (wherever that is) and running virtual machines (whatever they are) to allow me to run old and new, but they said that might take months to setup and could not even be certain it would work.

I find it ironic how website are designed to not lose a single user through bad design and they they cut of thousands with this archaic policy.

So I am here to ask if there is a workaround, either a fork that works with these sites or a hack of 115.18.0esr (64-bit) that makes it report that it is V142.04 or something.

Any help would be appreciated.

Here we go again. Apparently with this latest version 115.28 I no longer have an open new tab button on my tab line. How do I fix this and tell modifiers to stop changing things that were working fine.

I am able to open the Lowe's and Home Depot home pages but receive an error message like this when I try to load any other pages for their products or my accounts: "You don't have permission to access "www.lowes.com/l/help/truck-delivery"" on this server. Reference #18.70fe3d17.1774785973.a686bfa https://errors.edgesuite.net/18.70fe3d17.1774785973.a686bfa"

I tried to resolve this by calling their support teams, but they were not able to help me from their end. This leads me to believe that something on my desktop is causing this. I do not have this problem with any other websites. Can you help me resolve this?

a web site continues to say mozilla browser need update to correctly access web page. I have downloaded latest update ESR for Firebox (using windows 7 OS) But web site still says I need update! Is it me or the web site that has the problem?

today my trusty firefox browser now refuses to load the website https://www.newsmax.com

the browser still loads all the other websites normally the problem persists in troubleshoot mode clearing cache does not help restoring the OS to 3 days earlier does not help

have been using intego antivirus for a few months with no problem newsmax.com continues to load normally on edge browser on same machine newsmax.com continues to load normally on opera browser on same machine

windows7 OS

i have a backup computer in next room also running Win7 and firefox and it loads newsmax.com fine same as usual

makes no sense to me any ideas?

So, as has been announced, FireFox 115 ESR will get updates until septempber 2025. This deadline has been extended multiple times. What factors are being taken in consideration when deciding whether to extend support again? With server 2008 updates you can get windows 7 up to date until 2026, sort of. Ending support in september would still be sad, because people too stubborn or not willing to upgrade probably still wont when support of firefox ends. I am a firefox on windows 7 user myself too, and it would be sad if they dropped support. Ill have to use a backported fork by the community

So thats my question, what factors matter in terms of extending 115 esr support again?