Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

WidevineCdm crashes on Firefox 78.10 (Mac OS)

WidevinCdm crashes. I have submitted multiple crash reports but not sure if any went through. There was no pop-up window or any field to describe the problem like what th… (tuilleadh eolais)

WidevinCdm crashes. I have submitted multiple crash reports but not sure if any went through. There was no pop-up window or any field to describe the problem like what the 'Learn more..' link says when the crash occurs.


I have already seen other reports of this problem (e.g. https://support.mozilla.org/en-US/questions/1334218 )


Crash seen on:

Firefox 78.10.0 Mac OS 10.9.5 (Can't upgrade further on existing HW)


I don't like the recommendation on the above URL to install an older version of Firefox. We never tell anyone to go back to old versions of our SW if the bug is created by the new version. For me, the crashes started right AFTER I upgraded Firefox to 78.10.0. I was watching CBS shows. So the crash has a definite connection to the Firefox upgrade. I haven't changed anything else on my MacBook. I had no problem watching the shows on previous versions of Firefox.

To reproduce the crash, try to watch a "free" CBS show ( e.g. https://www.cbs.com/shows/fbi/ ). No subscription needed for a few episodes available for free.

Asked by khufia-ffmoz 8 mí ó shin

Last reply by khufia-ffmoz 8 mí ó shin

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FF 71 moves tabs back to the top

After updating FF to v71 (Mac) my tabs are once again at the top of the window, instead of under the urlbar and bookmarks toolbar. Anyone have a new fix for this? I don'… (tuilleadh eolais)

After updating FF to v71 (Mac) my tabs are once again at the top of the window, instead of under the urlbar and bookmarks toolbar. Anyone have a new fix for this?

I don't see why Mozilla just can't let people put the tabs where they want and be done with it. Stuff like this used to be one of the great appeals and strengths of FF. It just feels like, which each new update, FF loses more and more of its soul.

Asked by Thorzdad2 2 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

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Incorrect rendering of a page on dlive.tv

Elements' identifiers in place of disclosure triangles, other elements also displayed as identifiers and are mangled (overlapping). See the screenshot. URL is dlive.tv/s/… (tuilleadh eolais)

Elements' identifiers in place of disclosure triangles, other elements also displayed as identifiers and are mangled (overlapping). See the screenshot. URL is dlive.tv/s/settings

No issues in Safari 13.1 on High Sierra. The screenshot taken in Mavericks (FF 74.0.1) as Safari 9 doesn't load the site at all. Disabled all extensions, cleared cookies and cache - no dice.

Asked by scrutinizer1 1 bhliain ó shin

Answered by TyDraniu 1 bhliain ó shin

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Firefox keeps opening new sessions

It been now the second time that upon opening firefox, it doesn't open the previous session but a new one. It's the second time that I loose ALL my tabs. The "restore pre… (tuilleadh eolais)

It been now the second time that upon opening firefox, it doesn't open the previous session but a new one. It's the second time that I loose ALL my tabs. The "restore previous session" is greyed, I tried the about:sessionrestore but it doesn't give me the possibility to restore the previous session, and on my computer, the sessionstore backup just has the restoresession from today. Is there any way to avoid this?

Asked by fatimouna 1 bhliain ó shin

Answered by FredMcD 1 bhliain ó shin

  • Cartlannaithe

Widevine CDM plug-in issue. Not able to stream any video..

I'm not able to stream any content on Netflix, Amazon Prime, channel 4, 5 using firefox. The error message is 'The widevine CDM plugin has crashed'. I looked up in pref… (tuilleadh eolais)

I'm not able to stream any content on Netflix, Amazon Prime, channel 4, 5 using firefox. The error message is 'The widevine CDM plugin has crashed'. I looked up in preferences/ extensions and themes/ plug ins and it seems like the widevine CDM plug-in was automatically updated today (21.4.2021) and now it's crashing. My firefox is 78.10, the latest for OSX 10.9. Can anyone suggest how to resolve this ?

Asked by n.akhtar42 9 mí ó shin

Last reply by brad46 9 mí ó shin

  • Cartlannaithe

impossible to play video vod and streaming

Hy, I can't play anymore video to netflix amazon and all. I have the last firefox version 78.10.10esr. with mac osx 10.9.5 Everything work well and since yesterday it's … (tuilleadh eolais)

Hy, I can't play anymore video to netflix amazon and all. I have the last firefox version 78.10.10esr. with mac osx 10.9.5 Everything work well and since yesterday it's impossible to play video. I have this error message. Wath's happening

Asked by mfdemont 8 mí ó shin

Last reply by cor-el 8 mí ó shin

PTE english test website

Hi Firefox Support Team, Hoping you guys are doing well. Recently, I am in Shanghai and I want to do some exam preparation on PTE english webiste. I used this same websi… (tuilleadh eolais)

Hi Firefox Support Team,

Hoping you guys are doing well.

Recently, I am in Shanghai and I want to do some exam preparation on PTE english webiste. I used this same website 3 wks ago which was completely fine. I am quite concern about why recent can not use it, can you please help me to solve this issue, thank you very much!


Sarah Huang

Asked by sahuangwesh 3 mhí ó shin

Last reply by cor-el 3 mhí ó shin

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moteur de recherche

bonjour, depuis la dernière mise à jour (78,0,2esr), le moteur de recherche par défaut sélectionné (duckduckgo) dans le menu "préférences" n'est pas conservé en mémoire e… (tuilleadh eolais)

bonjour, depuis la dernière mise à jour (78,0,2esr), le moteur de recherche par défaut sélectionné (duckduckgo) dans le menu "préférences" n'est pas conservé en mémoire et revient à yahoo à chaque redémarrage. Y a t il une manip spécifique à faire pour le fixer ? merci cordialement jean paul

Asked by jp.soma 1 bhliain ó shin

Last reply by jp.soma 1 bhliain ó shin

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Having Trouble Loading eBay on Firefox since July or August

Is anyone else having trouble with eBay? Since about July, when I go to eBay on Firefox, it comes up with an HTML version of the site. I can load eBay on Safari but it … (tuilleadh eolais)

Is anyone else having trouble with eBay? Since about July, when I go to eBay on Firefox, it comes up with an HTML version of the site. I can load eBay on Safari but it is not as good. I don't want to download an install Google Chrome. Any help would be greatly appreciated. Thanks!

Asked by jcg8874 1 bhliain ó shin

Answered by Wesley Branton 1 bhliain ó shin

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Stupidly frequent upgrades

Why do you need to upgrade FF 2-3 times a month. I cannot imagine there is a need for this upgrade frequency and cost of effort. I am left with the idea that you use t… (tuilleadh eolais)

Why do you need to upgrade FF 2-3 times a month. I cannot imagine there is a need for this upgrade frequency and cost of effort. I am left with the idea that you use this as a free method of awareness building and advertisement. TRULY ANNOYING!!!

Asked by joedubth1 12 mí ó shin

Last reply by FredMcD 12 mí ó shin

  • Cartlannaithe

WideVineCdm plugin is crashing

WidevineCdm plugin is crashing when I try to play videos on Netflix, Hulu, and Peacock. In the browser, Firefox 78.10.0esr on my Mac 10.9. A yellow strip at the top expla… (tuilleadh eolais)

WidevineCdm plugin is crashing when I try to play videos on Netflix, Hulu, and Peacock. In the browser, Firefox 78.10.0esr on my Mac 10.9. A yellow strip at the top explains that the plugin crashed and asks me to send a report, which I do and asks me to restart the browser, which I do. Nothing works. I tried "safe mode." I tried clearing caches and what not. I think the browser was just updated today. I am totally unable to play videos on those web pages previous mentioned. I am able to watch youtube, however.

Asked by orangeupurple 9 mí ó shin

Last reply by cor-el 7 mí ó shin

  • Cartlannaithe

Widevine CDM 4.10.2209.1 update April 21, 2021, crashes every time in Firefox 78 browser

The Widevine CDM 4.10.2209.1 plugin crashes every time in Firefox 78 browser. Was updated on April 21, 2021, maybe it's a bug? I'm not able to uninstall the plugin. Any h… (tuilleadh eolais)

The Widevine CDM 4.10.2209.1 plugin crashes every time in Firefox 78 browser. Was updated on April 21, 2021, maybe it's a bug? I'm not able to uninstall the plugin. Any help would be appreciated, thank you!

Asked by drewmmm 9 mí ó shin

Last reply by ·´¯`·...¸>-)))º> ~dbben 9 mí ó shin

  • Cartlannaithe

WidevineCdm Plugin issue

So, I have been having this issue for quite a while and I'm not sure how to fix it. The issue is whenever I try to stream video and/or music, the page shuts down and a li… (tuilleadh eolais)

So, I have been having this issue for quite a while and I'm not sure how to fix it. The issue is whenever I try to stream video and/or music, the page shuts down and a little yellow bar appears at the top saying, " The WidevineCdm Plugin has crashed." And I'm not sure how to fix this. This happens when I am trying to stream certain things such as Hulu, Spotify, and Crunchyroll. I have tried various options like switching DRM on and off, submitting crash reports, and even restarting my my computer. But those don't work.

If anyone knows how to fix this, please let me know. Thank you, and have a good day! <3

Asked by beesophia72 9 mí ó shin

Last reply by cor-el 9 mí ó shin

  • Cartlannaithe

Widevine Content Decryption Module 4.10.2209.1

To all Firefox gurus: RE: Widevine Content Decryption Module 4.10.2209.1 Have Firefox 78.10.0esr (64-bit) with PLug-in Widevine Content Decryption Module 4.10.2209.1 Have… (tuilleadh eolais)

To all Firefox gurus:

RE: Widevine Content Decryption Module 4.10.2209.1

Have Firefox 78.10.0esr (64-bit) with PLug-in Widevine Content Decryption Module 4.10.2209.1

Have (Late-2012) Mac Mini with Mac OSX 10.9.5 (A MUST HAVE, due to it being the last version that is compatible with Nikon and other software no longer supported)

So, upgrading Mac Operating System is not an option.

And, upgrading Firefox does not seem to be an option, because 78.10.0esr is the last compatible version with the Mac 10.9.5 operating system.

The issue I am having is when I go to read the online edition of the newspaper. a long thin yellow bar appears at the top of the screen with "The Widevine Cdm has crashed. (Learn More)" and further down on the page it shows, "Video Player Error Sorry, there has been a technical error with this video stream." with an error code that relates to "Digital Rights Management" . . . It is checked in Preferences > General.

So, not sure what the problem is.

This has occurred within the past two weeks ONLY.

Any help or advice would be appreciated.

Thank you, in advance.

Asked by shepherds_pie 8 mí ó shin

Last reply by shepherds_pie 8 mí ó shin

  • Cartlannaithe

WideVineCdm plug in crash is stopping me from watching netflix suddenly

I have been watching netflix from my macbook air on firefox everyday and suddenly the video im watching abruptly stops and at the top of the page it says " WideVineCdm pl… (tuilleadh eolais)

I have been watching netflix from my macbook air on firefox everyday and suddenly the video im watching abruptly stops and at the top of the page it says " WideVineCdm plug in crash" and at first refreshing the page would remedy the issue and i could resume my video but now refreshing doesn't do anything & I have spent literally all day trying to get back to what i was watching and it's so frustrating because all the tips on what to do are not helping at all and i am sure i am using the most updated version of firefox.. Help! Please!

Asked by jessicafarrell1029 8 mí ó shin

Last reply by cor-el 8 mí ó shin

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Crash on a plugin won't let me submit crash report

I have a plugin that says its crashed it's the WidevineCdm plugin. I have tried submitting a crash report but it won't let me. I tried resetting the browser, re-downloadi… (tuilleadh eolais)

I have a plugin that says its crashed it's the WidevineCdm plugin. I have tried submitting a crash report but it won't let me. I tried resetting the browser, re-downloading the browser nothing seems to help. What do I do?

Asked by elise33227 8 mí ó shin

Last reply by cor-el 8 mí ó shin