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video speed up issue

while using any firefox addons for speeding up a video higher than 4.0 of original speed the video sound suddenly goes off by default. in other browsers such issue does n… (tuilleadh eolais)

while using any firefox addons for speeding up a video higher than 4.0 of original speed the video sound suddenly goes off by default. in other browsers such issue does not appear. only in firefox. what to do?

Asked by bobb5 1 bhliain ó shin

Answered by TyDraniu 1 bhliain ó shin

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Consistent "Trouble find that site" Errors on Windows 11

Recently I upgraded my Windows 10 to Windows 11 and since doing so, I've had consistent errors while browsing the web on Firefox. Most notably the "Humm. We're having tro… (tuilleadh eolais)

Recently I upgraded my Windows 10 to Windows 11 and since doing so, I've had consistent errors while browsing the web on Firefox. Most notably the "Humm. We're having trouble finding that site." error message.

For example, when visiting, say Verizon.com, the tab will display the aforementioned error to which I press Try Again and the website loads correctly every-time. No hiccups on the refresh.

I've tried the following:

  1. I've performed a completely clean uninstall of Firefox and then reinstall
  2. Cleared all browser history/cache
  3. Removed all extensions
  4. Disabled IPv6, HTTPS Over DNS, No Proxy
  5. Ran through Firefox's troubleshooting
  6. Used Firefox Troubleshooting Mode in the Browser
  7. Tested that the problem does not happen while using Edge

I've never had a single problem on Windows 10 with Firefox. Curious if others are experiencing the same issues and if there are any fixes. Nothing else on the PC has changed.

  • Windows 11 21H2 2200.348
  • Network driver is the latest Win11 edition
  • Firefox 95

Asked by Justin 2 bhliain ó shin

Answered by Justin 1 bhliain ó shin

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Lockwise: Passwords do not appear on new PC after Sync

I have reinstalled my home computer and reinstalled Firefox, logged in and synced. My passwords from my work browser's Lockwise have not appeared or synced. Please advise… (tuilleadh eolais)

I have reinstalled my home computer and reinstalled Firefox, logged in and synced. My passwords from my work browser's Lockwise have not appeared or synced. Please advise. Thank you.

I know patience is thin. Feel free to cut to the chase. I did try to self serve and only found export then import options. Are my expectations for sync incorrect?

Happy New Year.

Asked by pcendeavorsny 1 bhliain ó shin

Answered by pcendeavorsny 1 bhliain ó shin

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New tab "+" missing from tab bar with with 20 tabs or more

After the latest update (117.0 64-bit) I now do not see the '+' sign in the tab bar. I have 40 tabs open (please, no negativity - it's always worked for me), but if I cl… (tuilleadh eolais)

After the latest update (117.0 64-bit) I now do not see the '+' sign in the tab bar. I have 40 tabs open (please, no negativity - it's always worked for me), but if I close all of the tabs it reappears. Re-open the original 42 tabs and it's gone again. Close them and it reappears, etc. Now for the fun bit: starting from scratch with a new window - the '+' is there, but open 20 more tabs and it goes.

Asked by trgz 3 mhí ó shin

Answered by cor-el 3 mhí ó shin

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ALL extensions appear to be corrupt.

I'm using freshly-downloaded Firefox version 102.2 on a brand new laptop (Windows 11 Pro version 21H2), and every single extension is showing a "Installation aborted beca… (tuilleadh eolais)

I'm using freshly-downloaded Firefox version 102.2 on a brand new laptop (Windows 11 Pro version 21H2), and every single extension is showing a "Installation aborted because the add-on appears to be corrupt" message when I try to install. I have tried checking for updates, quitting and reopening firefox, restarting my computer, refreshing firefox, uninstalling and reinstalling firefox, as well as any and all combinations of those. I've scoured these message boards and nothing is working for me. Please help!

Asked by Jupiter 1 bhliain ó shin

Answered by Jupiter 1 bhliain ó shin

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Custom font no longer working as of Firefox Nightly update today (8th September 2023)

I use Iosevka font as my preferred custom font for websites, I really like this Firefox feature (actually one of the main reasons why I swapped from Chromium browsers), a… (tuilleadh eolais)

I use Iosevka font as my preferred custom font for websites, I really like this Firefox feature (actually one of the main reasons why I swapped from Chromium browsers), and as of updating my Firefox Nightly to "Nightly 119.0a1 (20230908094535)" version this feature no longer works on all websites, and only seems to work on the search bar when I open a new tab.

Image 1: Settings (unchanged since previous version when this feature worked) Image 2: Search bar in new tab is using Iosevka font correctly Image 3: An example of another website where the font is not being loaded where it did in the previous version.

Thanks.

Asked by stewartsvg 2 mhí ó shin

Answered by zeroknight 2 mhí ó shin

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AA.com login is broken with Firefox

I cannot log into aa.com (American Airlines) with Firefox but Chrome works fine. Error message that their site is down for maintenance but it is up and working just fine … (tuilleadh eolais)

I cannot log into aa.com (American Airlines) with Firefox but Chrome works fine. Error message that their site is down for maintenance but it is up and working just fine with other browsers.

I have cleared cache, cookies, history, etc. HTTPS always is not enabled. Firefox is at the latest version. I have restarted the browser.

Any thoughts?

Asked by josephdgreen 1 bhliain ó shin

Answered by josephdgreen 1 bhliain ó shin

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Browser improvements

I have noticed for awhile now that when I load my Firefox homepage its keeps taking longer, certainly longer than it used to take. Also, when I load a You-tube video it t… (tuilleadh eolais)

I have noticed for awhile now that when I load my Firefox homepage its keeps taking longer, certainly longer than it used to take. Also, when I load a You-tube video it takes about a minute for things to work properly. The video and audio are erratic and skipping and simply disjointed for about the first minute, but then after that period of time the You-tube video runs OK, both audio and video. Something seems to be causing those problems recently that I didn't have previously. The problem seems to just keep getting worse also. I would appreciate any input and suggestions that may help the problem. Thank you.

Asked by sciencemagic 11 mí ó shin

Answered by Infinity__ 11 mí ó shin

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Netfflix no longer works on Firefox

Netflix no longer works on Firefox. After chatting with their help, I tried it on Google Chrome and it works just fine there. But I want to use Firefox. Can you help. … (tuilleadh eolais)

Netflix no longer works on Firefox. After chatting with their help, I tried it on Google Chrome and it works just fine there. But I want to use Firefox. Can you help.

Asked by tonizap 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Firefox crashing when rendering maps

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar … (tuilleadh eolais)

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar issue with Safari. This does NOT happen on my iPhone using the same two browsers. This also does not seem to effect Google Maps or embedded Google Maps, but embedded maps from other services. Anyway, I'm posting here because Firefox conveniently provides crash data, I'm not sure what else the cause could be and I'm hoping someone can help.

Two websites this has been consistently happening with are The Empire State Trail bike path (https://empiretrail.ny.gov/) and a NYC vaccine finder website (https://vaccinefinder.nyc.gov/). Firefox immediately crashes, though with the EST website it seems to be tied to the pathway of the trail being drawn (crashing after I've zoomed in a few times and the path has to regenerate). Safari doesn't totally crash, but forces a site reload and after it fails a second time says it can't display the site.

Any ideas what the issue could be? I'm on the latest version of Catalina (10.15.7), Firefox and Safari and seem to have all security updates for all.

Here's a link to the latest crash data: https://crash-stats.mozilla.org/report/index/1389c870-51cf-4790-b0a0-fd01f0211202

Asked by conrad 2 bhliain ó shin

Answered by conrad 1 bhliain ó shin

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Move to the tab when it is opened

Hi, I disabled several options in About:Config, and a feature previously disappeared. When I pressed the scroll button in the diamond, it opened a tag and moved to it aut… (tuilleadh eolais)

Hi, I disabled several options in About:Config, and a feature previously disappeared. When I pressed the scroll button in the diamond, it opened a tag and moved to it automatically. Whatever you do with the current tag, I want it. Please help me. ( I mean, it no longer applies to bookmarks, I want it to apply to bookmarks )

Asked by x2 8 mí ó shin

Answered by cor-el 8 mí ó shin

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when I download from firefox or save a picture from gmail firefox says failed

I can not understand why my laptop has suddenly decided to not download when I download from firefox or save a picture from gmail firefox says failed sorry I am a 73 ye… (tuilleadh eolais)

I can not understand why my laptop has suddenly decided to not download

when I download from firefox or save a picture from gmail firefox says failed

sorry I am a 73 year old dummie

Asked by brybechr 1 bhliain ó shin

Answered by FredMcD 1 bhliain ó shin

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ending playing video crashes firefox

Hey, since 2 months firefox started crashing when a video comes to the end. I tried it in troubleshoot mode skipped to min 10:45/10:50 and played. after this 5 sec it jus… (tuilleadh eolais)

Hey, since 2 months firefox started crashing when a video comes to the end. I tried it in troubleshoot mode skipped to min 10:45/10:50 and played. after this 5 sec it just crashed. I noticed it on youtube but tried it on other players and it also happened. Today I also started a video on a other website and it crashed but not when starting youtube videos.

Here my last 5 crash reports: bp-8fdedc8b-c8bc-404f-9e3e-8f2fd0230813 bp-b15becdb-456b-4a22-971c-2c0c20230813 bp-9754361a-f67b-445a-9163-c88a20230813 bp-cffc46ae-9ae5-4678-a323-7b60b0230813 bp-a863679a-577e-45f4-9f4e-002bc0230810

Best regards, Michal

Asked by m1k0_38 3 mhí ó shin

Answered by zeroknight 3 mhí ó shin

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Google's websites works badly with Hardware Acceleration On (Google, Youtube, Gmail, Google Maps, ...)

Hi everyone, I am currently using Firefox "112.0.1 (64-bit)" on Windows 10 "10.0.19045 Build 19045]" I have problems using almost all Google websites: most of the times … (tuilleadh eolais)

Hi everyone, I am currently using Firefox "112.0.1 (64-bit)" on Windows 10 "10.0.19045 Build 19045]"

I have problems using almost all Google websites: most of the times they do not load at first attempt, and when they do they do not works properly. As example: Youtube does not load (or the cached version says that there is no internet connection), then after a few attempts it loads but all thumbnails on the home are gray.

On another browser (Edge) all websites works normally.

Using private window has the same problem, I have no extension and no plugin other than OpenH264 Video Codec provided by Cisco Systems, Inc. and Widevine Content Decryption Module provided by Google Inc.. I tried emptying cache and also reinstalling Firefox.

The only fix I found on the web is to disable hardware acceleration from settings. If I disable it and restart the browser, then all websites works normally. Actually I can't see this as fix but as a workaround, since I am using a notebook and I'd like to use my GPU for video decoding and save energy.

Maybe I am missing something? Is there something I can do? Thanks.

Asked by Lorenzo 7 mí ó shin

Answered by Lorenzo 7 mí ó shin

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Can't open any website

So, my browser is disabled. I can open it, but if I type anything in the adress bar (the home menu with recomendations and the search tab doesn't pop up) it will process … (tuilleadh eolais)

So, my browser is disabled. I can open it, but if I type anything in the adress bar (the home menu with recomendations and the search tab doesn't pop up) it will process the information, but then stop and gives me a blank screen. I send an image of it. For example if I type https://www.google.com the tab will go white and I can't do anything about it. In the apliccation menu, the only thing I can do is to go into troobleshooting mode by clicking the Help tab. Everything else (except for the new tab or window tool) is disabled. I beleive it is coused by the fact I can't open any website and those tabs are links. Please write back.

Asked by antoni.grzegorowski 9 mí ó shin

Answered by cor-el 9 mí ó shin

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On certain domain, firefox stop loading the page for a while

This bug occurs very randomly, but it seems there have few things in common. - Occurring on domain level, one domain at once. For example, if Youtube.com stuck, any sub … (tuilleadh eolais)

This bug occurs very randomly, but it seems there have few things in common.

- Occurring on domain level, one domain at once. For example, if Youtube.com stuck, any sub address including each video page is not loaded. Other website and whole browser works fine. - Other program on same PC is not affected, too. - Which page is stop loading is completely random. It might be happen only on a popular, feature-rich site like amazon, google, but not sure. - The timing is also random. Maybe after waking PC up from sleep, but not sure. Frequency of occurrence is once every 1~5 days. - The workaround without restarting browser is 1.)switching to other container tabs(strangely), 2.)opening website on private window. Disabling all the addon manually didn't help.

Since it's randomness, I didn't have any logs about this issue.

Asked by bleepblopp 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Firefox downloads PDF file when I click "Open with Firefox"

Hi, In the parameters, I chose to let Firefox ask me every time what to do with PDF files. But, when the window pop up and I click "Open with ... Firefox", the browser d… (tuilleadh eolais)

Hi,

In the parameters, I chose to let Firefox ask me every time what to do with PDF files. But, when the window pop up and I click "Open with ... Firefox", the browser download and open with Firefox the PDF instead of only showing it in Firefox. When I set the "Open with firefox" by default in the parameters, Firefox will this time directly open the PDF in the browser instead of downloading it.

Are you aware of this bug ? Is there a solution ?

Thank you very much !

Asked by Pulibu 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin