Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist

Can firefox locate my lost/stolen device?

on the 16th of March, I lost my backpack which had a large number of irreplacible values on a train. One that is replaceable was my laptop that I use a lot with firefox. … (tuilleadh eolais)

on the 16th of March, I lost my backpack which had a large number of irreplacible values on a train. One that is replaceable was my laptop that I use a lot with firefox.

IS it possible to find the location of my laptop via Firefox?

A setting that shows recent login activity? Anything at all! IP addresses, A website that was opened in a location? Maybe someone found my laptop and for whatever reason, opened my browser. The only browsers I have are Google Chrome and Microsoft Edge.

If you have any knowledge about finding the location of a laptop beyond using Firefox, I would greatly greatly appreciate any advice or any knowledge you could share with me that I could try. Laptop uses Windows 11.

My life feels like it is ruined since I lost this backpack. It could be in the train still, it could be waiting to be registered at a lost and found department, it could also be in the hands of someone else. I had around 5 or 6 photo albums in this bag :(

Asked by frasert210 1 mhí ó shin

403 Forbidden Message

I can access every website on my Firefox browser apart from a Holiday Forum I use all the time https://www.thedibb.co.uk/forums/index.php I would be grateful for some h… (tuilleadh eolais)

I can access every website on my Firefox browser apart from a Holiday Forum I use all the time

https://www.thedibb.co.uk/forums/index.php

I would be grateful for some help please. I have contacted the site Moderators and they confirm no changes have been made at their end.

Asked by Graham Lloyd 2 mhí ó shin

Last reply by zeroknight 1 mhí ó shin

Unable to sign in or use some websites since last update

Hi, 1. I use PocketSmith accounting software and some its functions do not work since the last Firefox update. The same problem exists regardless of which computer I use.… (tuilleadh eolais)

Hi, 1. I use PocketSmith accounting software and some its functions do not work since the last Firefox update. The same problem exists regardless of which computer I use. The common factor is Firefox. The problem does not occur if I use a private window in Firefox or use a Chrome browser. PocketSmith have run extensive checks and the problem does not appear to be at their end.

2. I can no longer log in to my eBay account, unless I use a private window or Chrome. I can enter my user name but am unable to progress to the password window. Again this occurs regardless of the computer I use. Both are Mac desktops.

Asked by timsjaj 1 mhí ó shin

Last reply by cor-el 1 mhí ó shin

Can not upload CSV file

I created a one column spreadsheet with 91 entries in Excel. Then I did a "save as" and choose CSV (comma delimited). One the receiving website, I chose "Browse for file… (tuilleadh eolais)

I created a one column spreadsheet with 91 entries in Excel. Then I did a "save as" and choose CSV (comma delimited). One the receiving website, I chose "Browse for file", selected the CSV file I juts created and clicked "Upload". I got an error saying it wasn't a CSV file and could not be uploaded. I tried it again (same file) using Microsoft Edge and it worked just fine. I uninstalled and re-installed Firefox and got the same failure as before. I'm running Windows 10 ver 22H2. I really don't want to use Edge. Is there a fix for this?

Asked by rcyr49 2 mhí ó shin

Last reply by cor-el 1 mhí ó shin

Father (Howard Sussman) Passed Away

My father, Howard Sussman, passed away. How do I close his Mozilla account? All his email and phone numbers are now terminated. Regards, Lori Sussman daughter and execut… (tuilleadh eolais)

My father, Howard Sussman, passed away. How do I close his Mozilla account? All his email and phone numbers are now terminated.

Regards, Lori Sussman daughter and executor

Asked by howsu01 1 mhí ó shin

Last reply by cor-el 1 mhí ó shin

pdf files fail to download from numerous sites

pdf files fail to download in Firefox, but not other browsers. In particular these sites: https://heinonline-org.ezproxy.socialaw.com/ https://1.next.westlaw.com/ https:… (tuilleadh eolais)

pdf files fail to download in Firefox, but not other browsers. In particular these sites:

https://heinonline-org.ezproxy.socialaw.com/ https://1.next.westlaw.com/ https://www.medicare.gov/my/eMSN https://fc7.fastcase.com https://www.mlb.com/

However, I can download from non-password protected sites like:

https://www.irs.gov/ https://www.ssa.gov/ https://www.sec.state.ma.us/

Downloads work in other browsers. I've checked various items in the settings and none of them help.

I like Firefox, but if it won't, I will go elsewhere.

Asked by larsenlaw73 1 mhí ó shin

Last reply by jscher2000 - Support Volunteer 1 mhí ó shin

Stopping **ALL** Website Pop Up Notifications

Hello, I'm looking to stopping **ALL** website Pop Up Notifications--NOT just selected ones. I've already gone to Privacy & Security-->Notificatications. This is … (tuilleadh eolais)

Hello, I'm looking to stopping **ALL** website Pop Up Notifications--NOT just selected ones. I've already gone to Privacy & Security-->Notificatications. This is feature is totally pointless. This feature assumes you repeadily go to the same singular site that causes pop ups --not random site you visit. I did check off the button at the bottom "Block new requests asking to allow notifications." My issue is NOT, NOT seeking to block "permissions" (I have never seen or been asked by Firefox to 'allow permission for website notifications')--I'm seeking to stop ALL website pop ups notifications that intrusively just appear at the lower right corner. I don't understand why there isn't a single button to stop these intrusive and annoying pop up pushes??? It's a no brainer. I hope you can help with a solution. Thank you in advanced.

Asked by StevenB 2 mhí ó shin

Last reply by cor-el 1 mhí ó shin

Super + key behavior

Hello there. I'm used to pressing Super(Win key) + Grave(`) to type "`" because the Grave key itself is a global shortcut for opening the terminal window. It works as exp… (tuilleadh eolais)

Hello there. I'm used to pressing Super(Win key) + Grave(`) to type "`" because the Grave key itself is a global shortcut for opening the terminal window. It works as expected in the other applications, but not in Firefox input fields. If the site is capturing the key presses, it will handle the super + key as usual. For example, GitHub will surround the selected word with ` symbols on grave key press. This problem is not limited to super + grave, but any other letter. For example, Super + q is expected to produce the letter "q", but in Firefox it produces nothing.

I'm trying to identify why the Super + key behavior in Firefox is different from other systems and if I should open a bug or not. Maybe this is the same bug as https://bugzilla.mozilla.org/show_bug.cgi?id=1626609. Thunderbird has the same problem.

Firefox: 123.0.1

Asked by tenor 2 mhí ó shin

Last reply by cor-el 1 mhí ó shin

Error 18 when signing into PNC banking app

When I try to sign into PNC Bank Personal Banking website, https://www.pnc.com/en/personal-banking.html I get error CODE 18 - 68.60.142.187 I can login using Chrome. I… (tuilleadh eolais)

When I try to sign into PNC Bank Personal Banking website, https://www.pnc.com/en/personal-banking.html I get error CODE 18 - 68.60.142.187 I can login using Chrome. I have contacted PNC technical support team, who advise me that the problem is with Firefox. Does this make sense? Can you help me?

Asked by Pat VanSlambrouck 1 mhí ó shin

Disabling swapping to new tabs opened through address bar?

Is there a setting to avoid firefox swapping to new tabs, when ctrl-clicking search results in address bar? Sometimes I want to search on multiple things through the add… (tuilleadh eolais)

Is there a setting to avoid firefox swapping to new tabs, when ctrl-clicking search results in address bar?

Sometimes I want to search on multiple things through the address bar, but usually I search on google instead because every time I ctrl-click to open the searches, firefox automatically switches to that tab which means I have to swap back to the other tab, every time I open a new tab through the address bar.

It's only a problem in the search bar. Bookmarks and links on webpages open in new tabs, without swapping to those tabs.

Asked by Sylvester Faureholm 1 mhí ó shin

You're offline (NO! I'm NOT)

I've tried EVERYTHING I can think of to fix this issue. When 'trying' to open a YouTube video in Firefox, I'm 'informed' that I'm offline - try reconnecting (or something… (tuilleadh eolais)

I've tried EVERYTHING I can think of to fix this issue. When 'trying' to open a YouTube video in Firefox, I'm 'informed' that I'm offline - try reconnecting (or something like that). I'm NOT offline. Three other browsers have NO problem opening these YouTube videos; it's only Firefox. Can someone PLEASE come up with a REAL resolve to this issue? I don't want to give up on Firefox and go back to Chrome. But this issue is VERY annoying. Thanks to anyone who can provide constructive resolution(s). AL R.

Asked by Al Roglin 2 mhí ó shin

Last reply by zeroknight 1 mhí ó shin

How do I change my mail settings to TLS2?

I keep getting this message from Network Solutions when I try t read my webmail. We’ve determined that you are connecting to your email using an unencrypted client connec… (tuilleadh eolais)

I keep getting this message from Network Solutions when I try t read my webmail. We’ve determined that you are connecting to your email using an unencrypted client connection and your data is not safe. Where in Firefox can I make the changes?


This security update requires all email server connections to use an encrypted connection. We will make the switch to require encrypted connections on April 4th, 2024.

What does this mean for you? Read on to learn about the important actions you need to take to make sure your email stays safe and secure.

IMPORTANT! Actions that you need to take before April 4th, 2024:

   When setting up your email in a third-party client, you are now required to enable Outgoing Server (SMTP) authentication and SSL/TLS. This ensures a secure connection when you log in to your email. Learn more about these steps here.
   Set up or update your email account on your device using the server settings as shown below:
       Incoming Mail Server:
           POP3: netsol-pop-oxcs.hostingplatform.com
           Port: 995
           IMAP (Recommended): netsol-imap-oxcs.hostingplatform.com
           Port: 993
       Outgoing Mail Server:
           SMTP: netsol-smtp-oxcs.hostingplatform.com
           Port: 587
       Username - Your full email address, for instance, help@example.com
       Password - The password you set for your mailbox
   Review this list of mail clients that do not support TLS 1.2 (If you are using any of these mail clients, you will need to update to a newer version or use webmail to access your email)
       Outlook® 2007
       Outlook 2010
       MacMail on MacOS 10.8 or before
       Windows 7
   Review this list of Operating Systems that support TLS 1.2 (If you are using an older version, you will need to update to a newer version as listed below)

Operating System TLS 1.2 Supported OS versions Android Mobile Android 5 and newer iOS Mobile iOS 9 and newer Windows Phone Windows 8.1 and Windows 10 Windows Desktop Windows 8 and newer Mac OS Desktop Mac OS X 10.11 and newer


Please visit our Help Center for more detailed instructions.

Note: This security update requires action if you use an email client application to send and receive your email on an Apple, Windows-based PC, or Android device. Webmail Access will still be available.

Asked by schneid811 2 mhí ó shin

Last reply by zeroknight 1 mhí ó shin

connection to yahoo mail not working today

When going to mail.yahoo.com, I get this error message: The page isn't redirecting properly An error occurred during a connection to guce.yahoo.com. • This problem can s… (tuilleadh eolais)

When going to mail.yahoo.com, I get this error message:

The page isn't redirecting properly An error occurred during a connection to guce.yahoo.com. • This problem can sometimes be caused by disabling or refusing to accept cookies.

and this is the URL that I am redirected to: https://guce.yahoo.com/consent?brandType=nonEu&gcrumb=bWAMXTs&done=https%3A%2F%2Fmail.yahoo.com%2F

It works OK with Chrome, I just do not like Chrome! I made changes to allow cookies and that made no difference.

Whanks, Wes C

Asked by JWC 2 mhí ó shin

Last reply by zeroknight 1 mhí ó shin

Firefox goes unresponsive for a while when scrolling a certain page

For example this page, https://yle.fi/a/3-11868513 , causes my Firefox to go unresponsive for maybe 10-20 seconds at a time, when scrolling up and down. Windows works fin… (tuilleadh eolais)

For example this page, https://yle.fi/a/3-11868513 , causes my Firefox to go unresponsive for maybe 10-20 seconds at a time, when scrolling up and down. Windows works fine. It's not the only one, I have found some other on that same news site, which use the same kind of construct for a page that contains both video and text.

When I open Firefox in troubleshooting mode, page works fine. But in normal mode, even if I disable all my extensions (except search engines), page still hangs.

On the other hand, I haven't encountered this kind of behaviour in normal mode in any other pages or sites. So it may be something very spesific that site uses on those particular pages. So it is a minor problem but because disabling all extensions did not help, I thought it might be worth bringing up.

Asked by jukkasuomela 1 mhí ó shin

Secure Connection Failed An error occurred during a connection to EBAY

Lately when opening multiple tabs in a folder on E-Bay, often this error msg occurs on the later opening tabs (folder of 60 tabs) E-Bay says try Chrome browser, but that… (tuilleadh eolais)

Lately when opening multiple tabs in a folder on E-Bay, often this error msg occurs on the later opening tabs (folder of 60 tabs)

E-Bay says try Chrome browser, but that browser does not import the folders needed.

Years ago doing this solved slowness problems: Control panel/Internet Options/General/Browsing History/Settings/set disk space to use to 1024.

The browsing history would be deleted before the computer would be turned off.

E-Bay says try Chrome browser, but that browser does not import the specific folders needed.

Edge used to not allow folders with tabs.

I have divided the folder of 132 tabs, where this problem started, into two folders of 72 and 60 tabs, still happens about every fifth time the folder would be opened.

Any fix from Mozilla?

Asked by johnlk99 2 mhí ó shin

Last reply by zeroknight 1 mhí ó shin

Bookmarks are automatically saved to Bookmarks Menu not selected folder

In Windows 11 on a new laptop: I save bookmarks to a selected folder but then each one always saves automatically to the Bookmarks Menu, not the folder. Then I have to fi… (tuilleadh eolais)

In Windows 11 on a new laptop: I save bookmarks to a selected folder but then each one always saves automatically to the Bookmarks Menu, not the folder. Then I have to find it and move it to the folder I selected in the first place. How do I save directly to a folder??

Asked by amklingen 2 mhí ó shin

Last reply by cor-el 2 mhí ó shin