bp-a60f9bf1-fe8a-40fd-8a23-3b26e0240418
I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last proc… (tuilleadh eolais)
I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).
I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.
So far, FF is connecting immediately after startup.
After just turning on my computer running Windows 10, I opened Firefox. I open 1 web site and noticed my computer showed a (16) prefix when loading Firefox. I opened the… (tuilleadh eolais)
After just turning on my computer running Windows 10, I opened Firefox. I open 1 web site and noticed my computer showed a (16) prefix when loading Firefox. I opened the Task Manager and it showed that there were 15 instances of "firefox" running in the background. All showed a UAC Virtulization of "Disabled". But they also showed using 638.8MB of memory. I do not know whether these are necessary files that must run in the background or if the number of files indicates that my system has been hacked and someone else is in my system from outside. Any suggestions as to validity of these files running or how I might confirm that they should be running. I have noticed the number of excessive background files before but the number is never consistent which makes me fear I may have been hacked.
I have boon using Firefox as my primary browser for a very long time. Now, every time I start Firefox, I get a message that update failed, and that I should manually dow… (tuilleadh eolais)
I have boon using Firefox as my primary browser for a very long time. Now, every time I start Firefox, I get a message that update failed, and that I should manually download the update file and run it. I do so, the update appears to work, and firefox behaves, until I stop it and restart again. Then I get the same message. I looked on line - it appears that others have had this problem, but no clear solution. I am not willing to use Edge, but am beginning to wonder if it is time to leave Firefox. I would appreciate a solution, preferably a reliable one. Thanks, Joe Purvis jdpsmp@verizon.net
WIndows 11 64, AMD processor, 64 GB ram. Connected via ethernet and fiber. NordVPN, and Bitdefender (neither of which has produced any error messages).
Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v… (tuilleadh eolais)
Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v 23H2. I keep getting bubbles saying that Firefox wasn't able to check for updates- not that it couldn't download or install updates, but it couldn't search for one. I also did the "about Firefox" thing and it gives me the same message. Both of these have been going on for a couple days and I have attempted restarting Firefox multiple times and did a manual update [125.0.1 (64-bit)] just in case there was a problem there. Now, I've tried the tips from the other threads (turning off the proxy, checking any anti-update policies, and checking the add.update.url in the config settings) with no luck. So in an effort to either bump the question or get any Windows oriented answers... Thanks muchly
Please help remove this crap survey each that shows up for each new tab, Not sure who does such things
Best, Hari
This has been happening for months now, on multiple devices (I have tried at least 3 different devices), and on multiple networks. I have read the articles in here, but … (tuilleadh eolais)
This has been happening for months now, on multiple devices (I have tried at least 3 different devices), and on multiple networks.
I have read the articles in here, but they just want me to check network configuration which is exactly the same for all browsers.
If I restart firefox it starts working again.
How can I prevent it from breaking randomly? This is the only browser having issues, I'm almost positive is some bug and not a configuration thing, given that it happens under multiple circumstances and devices, while Edge and Chrome simply keep working just fine.
There is no consistent repro I can give, afaik it is just random, at some point Firefox just decides to stop working and I have to restart it. This disrupts my work and browsing activities as I can lose progress on input forms and similar actions.
So with Google becoming an increasingly terrible company over the years I once again decided to try to move away from chromium based browsers and over to Firefox, but I'm… (tuilleadh eolais)
So with Google becoming an increasingly terrible company over the years I once again decided to try to move away from chromium based browsers and over to Firefox, but I'm still having the same problem as I did when I first tried. I have since found the source of the problem, or rather a more exact explanation of what is going on, but I still can not find a solution. Basically when I compare the audio of the same YouTube video while logged into the same account with the same settings the audio quality on chromium browsers seems better. After some testing I figured out that it has to do with Logitech's G Hub surround sound option. Using Logitech's surround sound on headsets that support it, the Pro X2 in my case, will change the audio quality by quite a lot, in my opinion it sounds better. The problem is that this change doesn't seem to have an effect when using Firefox.
Is this a known issue and if yes, is there a solution?
Firefox just stops responding when trying to load a web page. The only way to get it back working is to reboot the computer. I have tried quitting the application but whe… (tuilleadh eolais)
Firefox just stops responding when trying to load a web page. The only way to get it back working is to reboot the computer. I have tried quitting the application but when I try to restart it it doesn't respond and I end up having to force quit and reboot the computer and then it will work fine. MacBook Pro (15" 2017) MacOS13.6.6 Firefox 125.01
Any idea what's going on?
today 4/18/2024 firefox update. Now browser is slow. Task manager showing currently 15 firefox open, even though only one new tab is selected. It is causing laptop to ove… (tuilleadh eolais)
today 4/18/2024 firefox update. Now browser is slow. Task manager showing currently 15 firefox open, even though only one new tab is selected. It is causing laptop to overheat, fan is running constantly. Nothing else is open.
I recently purchased a new Mac Book Pro. After migrating my data from my old one I noticed that when using Firefox my Facebook account was not working properly. I no lo… (tuilleadh eolais)
I recently purchased a new Mac Book Pro. After migrating my data from my old one I noticed that when using Firefox my Facebook account was not working properly. I no longer could access my own page or the pages of friends. However, I could access some group accounts I'm associated with. On Safari, everything works fine. I suspect something must have been compromised during the data migration.
I deleted the Firefox app from my new computer and then reinstalled it but to no avail. When I'm in Facebook and try to access my page I get an error message. My OS system to up to date and apparently my Firefox is up to date as well. Any suggestions? Thanks!
I use firefox on fedora 38 and after update firefox about a month ago . i got this error when use private mode ,for thai languge it just error but in normal mode it ok . … (tuilleadh eolais)
I use firefox on fedora 38 and after update firefox about a month ago . i got this error when use private mode ,for thai languge it just error but in normal mode it ok .
browsing website (reddit or amazon for example), the window scrolls to the top every time I move the mouse. doesn't happen all the time though, and only in Firefox. I've … (tuilleadh eolais)
browsing website (reddit or amazon for example), the window scrolls to the top every time I move the mouse. doesn't happen all the time though, and only in Firefox. I've serached the internet and can't find anything related. Please help
Issue description: Similar as https://support.mozilla.org/en-US/questions/1294366 But I'm not using USB wireless receiver, I'm using wired network adapter for connection … (tuilleadh eolais)
Issue description: Similar as https://support.mozilla.org/en-US/questions/1294366 But I'm not using USB wireless receiver, I'm using wired network adapter for connection
I've been using the Firefox browser, and recently when downloading files with Firefox, sometimes it prompts: .part could not be saved, because the source file could not be read. # see image #1 I'm trying to download file to disk D. But the fail tips is download .part file to disk C. Maybe firefox is using some file cache policy which I don't know. I also checked both two location, my account have read/write access.
I can try to resume the download, and the download progress will increase, but about half a second later it will fail again. If the file is small and my internet speed is fast enough, after several attempts the file will eventually download successfully. # see image #2 I have tried using "private window" or enter "about:profiles" to create/use a new and clean profile, but the issue still persists. # see image #3 I tried using other download tools like "Internet Download Manager", and the download was successful. It's ok for use chrome to download the same file to same disk location. The problem recently emerged, it didn't exist before. At least a month ago, the same computer didn't have this issue. I'm not using parental controls.
Enivronment: OS: Windows 10 professional 22H2 Firefox version: "124.0.2 (64 位)", auto update is enabled, it should be the newest version. security software: windows defender
https://tasmota.github.io/install/ This is an example of what i am tryingto achieve bit no matter on which site i am , i do not get to choose from ports and my devices an… (tuilleadh eolais)
https://tasmota.github.io/install/ This is an example of what i am tryingto achieve bit no matter on which site i am , i do not get to choose from ports and my devices and always faults out saying similar messages that the browser does not support web serial in one way or the other for any site doing similar task. error message is as shown in the image shared basically complains of browser not supporting web serial.
For some time now, e-mails have been arriving with a delay, e.g. from April 15, they arrived only on April 18. The mail is on the home.pl server pinned via IMAP. … (tuilleadh eolais)
For some time now, e-mails have been arriving with a delay, e.g. from April 15, they arrived only on April 18. The mail is on the home.pl server pinned via IMAP.
Help! I updated and now all my tabs are crashing and I'm on a deadline! I tried to rollback but couldn't find the exe. Here are the last 5 crashes: bp-54c2b51c-f703-443e… (tuilleadh eolais)
Help! I updated and now all my tabs are crashing and I'm on a deadline! I tried to rollback but couldn't find the exe. Here are the last 5 crashes:
bp-54c2b51c-f703-443e-85b7-243300240417 4/17/2024, 6:09 PM View bp-4df59d95-99ac-4c2f-8d4b-1e3cd0240417 4/17/2024, 6:09 PM View bp-8443dfc4-a3db-4cc9-93cc-90fce0240417 4/17/2024, 6:09 PM View bp-01363280-d496-4ee9-9764-871920240417 4/17/2024, 6:09 PM View bp-179f829e-6946-4479-93de-3af440240417 4/17/2024, 6:09 PM
I can't open firefox. message says "firefox quit unexpectedly" and it won't reload. I tried Force Quit. I tried restarting my computer. I tried completely shutting comput… (tuilleadh eolais)
I can't open firefox. message says "firefox quit unexpectedly" and it won't reload. I tried Force Quit. I tried restarting my computer. I tried completely shutting computer down and restarting. It happened very suddenly yesterday.
Mac OS 14.4.1 Firefox crashed and now will not open without crashing. I have trashed it and re-installed but still getting this error and cannot use the application. It… (tuilleadh eolais)
Mac OS 14.4.1
Firefox crashed and now will not open without crashing. I have trashed it and re-installed but still getting this error and cannot use the application. It will not open in Trouble Shoot mode. I even removed all files in the Library/Application Support
This is the problem report it shows:
Translated Report (Full Report Below)
Process: firefox [9798] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version: 125.0.1 (12524.4.16) Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 502
Date/Time: 2024-04-17 12:12:16.9196 -0400 OS Version: macOS 14.4.1 (23E224) Report Version: 12 Anonymous UUID: CD54B57E-E9B1-9010-2F5A-CABA25C40962
Time Awake Since Boot: 6100 seconds
System Integrity Protection: enabled
Crashed Thread: 0
Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: Namespace DYLD, Code 1 Library missing Library not loaded: @rpath/libmozglue.dylib Referenced from: <A1116842-233E-318A-92DD-E4F0A0FEF912> /Applications/Firefox.app/Contents/MacOS/firefox Reason: tried: '/Applications/Firefox.app/Contents/MacOS/libmozglue.dylib' (mmap(size=0x169520) failed with errno=1), '/Applications/Firefox.app/Contents/MacOS/libmozglue.dylib' (mmap(size=0x169520) failed with errno=1) (terminated at launch; ignore backtrace)
Thread 0 Crashed: 0 dyld 0x18dcada50 __abort_with_payload + 8 1 dyld 0x18dcb8628 abort_with_payload_wrapper_internal + 104 2 dyld 0x18dcb865c abort_with_payload + 16 3 dyld 0x18dc4a6b0 dyld4::halt(char const*, dyld4::StructuredError const*) + 304 4 dyld 0x18dc47258 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3888 5 dyld 0x18dc45edc start + 1844
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000006 x1: 0x0000000000000001 x2: 0x000000016d0f2920 x3: 0x000000000000005d x4: 0x000000016d0f2520 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x0000000000000000 x8: 0x0000000000000020 x9: 0x000000016d0f249d x10: 0x000000000000000a x11: 0x0000000000000000 x12: 0x0000000000000039 x13: 0x1000000000000000 x14: 0x0000000000000004 x15: 0x0000000000008000 x16: 0x0000000000000209 x17: 0x000000018dc4337c x18: 0x0000000000000000 x19: 0x0000000000000000 x20: 0x000000016d0f2520 x21: 0x000000000000005d x22: 0x000000016d0f2920 x23: 0x0000000000000001 x24: 0x0000000000000006 x25: 0x0000000000000001 x26: 0x000000016d0f3298 x27: 0x0000000000000101 x28: 0x000000016d0f3358 fp: 0x000000016d0f24f0 lr: 0x000000018dcb8628 sp: 0x000000016d0f24b0 pc: 0x000000018dcada50 cpsr: 0x80001000 far: 0x0000000000000000 esr: 0x56000080 Address size fault
Binary Images:
0x102d0c000 - 0x102d13fff org.mozilla.firefox (125.0.1) <a1116842-233e-318a-92dd-e4f0a0fef912> /Applications/Firefox.app/Contents/MacOS/firefox
0x18dc40000 - 0x18dcc89db dyld (*) <f6dd3ec2-85a4-3ab1-8486-b189cd980ebe> /usr/lib/dyld
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
External Modification Summary:
Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 1 thread_create: 0 thread_set_state: 0
VM Region Summary: ReadOnly portion of Libraries: Total=525.9M resident=0K(0%) swapped_out_or_unallocated=525.9M(100%) Writable regions: Total=12.2M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=12.2M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
STACK GUARD 56.0M 1 Stack 8176K 1 VM_ALLOCATE 16K 1 __DATA 27K 2 __DATA_CONST 39K 2 __DATA_DIRTY 7K 1 __LINKEDIT 525.4M 2 __TEXT 580K 2 dyld private memory 4384K 4
TOTAL 594.3M 16
Full Report
{"app_name":"firefox","timestamp":"2024-04-17 12:12:16.00 -0400","app_version":"125.0.1","slice_uuid":"a1116842-233e-318a-92dd-e4f0a0fef912","build_version":"12524.4.16","platform":1,"bundleID":"org.mozilla.firefox","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.4.1 (23E224)","roots_installed":0,"name":"firefox","incident_id":"3C721A5F-AD4F-4AB3-9FE6-482267B289BC"} {
"uptime" : 6100,
"procRole" : "Default",
"version" : 2,
"userID" : 502,
"deployVersion" : 210,
"modelCode" : "MacBookPro17,1",
"coalitionID" : 3635,
"osVersion" : {
"train" : "macOS 14.4.1",
"build" : "23E224",
"releaseType" : "User"
},
"captureTime" : "2024-04-17 12:12:16.9196 -0400",
"codeSigningMonitor" : 1,
"incident" : "3C721A5F-AD4F-4AB3-9FE6-482267B289BC",
"pid" : 9798,
"translated" : false,
"cpuType" : "ARM-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2024-04-17 12:12:16.8273 -0400",
"procStartAbsTime" : 146508980982,
"procExitAbsTime" : 146511036891,
"procName" : "firefox",
"procPath" : "\/Applications\/Firefox.app\/Contents\/MacOS\/firefox",
"bundleInfo" : {"CFBundleShortVersionString":"125.0.1","CFBundleVersion":"12524.4.16","CFBundleIdentifier":"org.mozilla.firefox"},
"storeInfo" : {"deviceIdentifierForVendor":"55876877-C8BE-5227-BCDA-D0FBE7333164","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "org.mozilla.firefox",
"crashReporterKey" : "CD54B57E-E9B1-9010-2F5A-CABA25C40962",
"codeSigningID" : "org.mozilla.firefox",
"codeSigningTeamID" : "43AQ936H96",
"codeSigningFlags" : 570508033,
"codeSigningValidationCategory" : 6,
"codeSigningTrustLevel" : 4294967295,
"instructionByteStream" : {"beforePC":"1AAAABABAAAYAQAAIAEAACgBAAAwAQAAOAEAAFQBAAAwQYDSARAA1A==","atPC":"AwEAVH8jA9X9e7+p\/QMAkQpV\/pe\/AwCR\/XvBqP8PX9bAA1\/WEC2A0g=="},
"sip" : "enabled",
"exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
"termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: @rpath\/libmozglue.dylib","Referenced from: <A1116842-233E-318A-92DD-E4F0A0FEF912> \/Applications\/Firefox.app\/Contents\/MacOS\/firefox","Reason: tried: '\/Applications\/Firefox.app\/Contents\/MacOS\/libmozglue.dylib' (mmap(size=0x169520) failed with errno=1), '\/Applications\/Firefox.app\/Contents\/MacOS\/libmozglue.dylib' (mmap(size=0x169520) failed with errno=1)"]},
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":1},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : [{"triggered":true,"id":138493,"threadState":{"x":[{"value":6},{"value":1},{"value":6124677408},{"value":93},{"value":6124676384},{"value":0},{"value":0},{"value":0},{"value":32},{"value":6124676253},{"value":10},{"value":0},{"value":57},{"value":1152921504606846976},{"value":4},{"value":32768},{"value":521},{"value":6673412988,"symbolLocation":416,"symbol":"__simple_bprintf"},{"value":0},{"value":0},{"value":6124676384},{"value":93},{"value":6124677408},{"value":1},{"value":6},{"value":1},{"value":6124679832},{"value":257},{"value":6124680024}],"flavor":"ARM_THREAD_STATE64","lr":{"value":6673892904},"cpsr":{"value":2147487744},"fp":{"value":6124676336},"sp":{"value":6124676272},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":6673848912,"matchesCrashFrame":1},"far":{"value":0}},"frames":[{"imageOffset":449104,"symbol":"__abort_with_payload","symbolLocation":8,"imageIndex":1},{"imageOffset":493096,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":104,"imageIndex":1},{"imageOffset":493148,"symbol":"abort_with_payload","symbolLocation":16,"imageIndex":1},{"imageOffset":42672,"symbol":"dyld4::halt(char const*, dyld4::StructuredError const*)","symbolLocation":304,"imageIndex":1},{"imageOffset":29272,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":3888,"imageIndex":1},{"imageOffset":24284,"symbol":"start","symbolLocation":1844,"imageIndex":1}]}],
"usedImages" : [
{
"source" : "P",
"arch" : "arm64",
"base" : 4342202368,
"CFBundleShortVersionString" : "125.0.1",
"CFBundleIdentifier" : "org.mozilla.firefox",
"size" : 32768,
"uuid" : "a1116842-233e-318a-92dd-e4f0a0fef912",
"path" : "\/Applications\/Firefox.app\/Contents\/MacOS\/firefox",
"name" : "firefox",
"CFBundleVersion" : "12524.4.16"
},
{
"source" : "P",
"arch" : "arm64e",
"base" : 6673399808,
"size" : 559580,
"uuid" : "f6dd3ec2-85a4-3ab1-8486-b189cd980ebe",
"path" : "\/usr\/lib\/dyld",
"name" : "dyld"
},
{
"size" : 0,
"source" : "A",
"base" : 0,
"uuid" : "00000000-0000-0000-0000-000000000000"
}
],
"sharedCache" : {
"base" : 6672646144,
"size" : 4189880320,
"uuid" : "a53b7d2f-a773-3524-8828-248b33ef0b4e"
},
"vmSummary" : "ReadOnly portion of Libraries: Total=525.9M resident=0K(0%) swapped_out_or_unallocated=525.9M(100%)\nWritable regions: Total=12.2M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=12.2M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8176K 1 \nVM_ALLOCATE 16K 1 \n__DATA 27K 2 \n__DATA_CONST 39K 2 \n__DATA_DIRTY 7K 1 \n__LINKEDIT 525.4M 2 \n__TEXT 580K 2 \ndyld private memory 4384K 4 \n=========== ======= ======= \nTOTAL 594.3M 16 \n",
"legacyInfo" : {
"threadTriggered" : {
}
},
"logWritingSignature" : "f6f77b4f3b82813e1a9d56107a3c037e22e40f97",
"trialInfo" : {
"rollouts" : [
{
"rolloutId" : "6112d17137f5d11121dcd4e2",
"factorPackIds" : {
},
"deploymentId" : 240000530
},
{
"rolloutId" : "65a8173205d942272410674b",
"factorPackIds" : {
"SIRI_HOME_AUTOMATION_SERVER_FLOW_DEPRECATION" : "65d39fa4cb0e2417d11ce5f6"
},
"deploymentId" : 240000001
}
],
"experiments" : [
{
"treatmentId" : "130776ea-444f-4cb4-8def-f71b4f47391b",
"experimentId" : "66105e203b960674f9490906",
"deploymentId" : 400000002
}
]
} }
Model: MacBookPro17,1, BootROM 10151.101.3, proc 8:4:4 processors, 8 GB, SMC Graphics: Apple M1, Apple M1, Built-In Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online Display: DELL U2715H, 2560 x 1440 (QHD/WQHD - Wide Quad High Definition), MirrorOff, Online Memory Module: LPDDR4, Micron AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4378), wl0: Jan 13 2024 03:06:59 version 18.20.440.9.7.8.167 FWID 01-7be24857 AirPort: Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en0 USB Device: USB31Bus USB Device: USB31Bus USB Device: USB3.1 Hub USB Device: USB2.0 Hub USB Device: USB-C Digital AV Multiport Adapter Thunderbolt Bus: MacBook Pro, Apple Inc. Thunderbolt Bus: MacBook Pro, Apple Inc.
when I search for a page after opening a tab. The page will load slowly then stop. I'll then have to hit enter again for the page the load. This does not happen with Chro… (tuilleadh eolais)
when I search for a page after opening a tab. The page will load slowly then stop. I'll then have to hit enter again for the page the load. This does not happen with Chrome or Edge. Any ideas how to fix this frustrating issue. Thanks.