Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist

Firefox crashes after updating. (Windows.)

What the title says. While I was doing school work my session crashed and I lost all of my work. Upon reopening Firefox I was told my browser had installed the latest upd… (tuilleadh eolais)

What the title says. While I was doing school work my session crashed and I lost all of my work. Upon reopening Firefox I was told my browser had installed the latest update for Windows. I then checked my crash logs and saw my session had crashed and Firefox had installed the update. Why could have this been? I would like a solution to this to ensure this doesn't haven't happen again. Thanks.

Asked by Jake 8 n-uaire ó shin

Last reply by NoahSUMO 34 nóiméad ó shin

Open/Save File dialog freezes Firefox

When saving/opening file dialog is on screen the whole program freezes and take forever to unfreeze to the point I have to force quite the program. The problem seems to b… (tuilleadh eolais)

When saving/opening file dialog is on screen the whole program freezes and take forever to unfreeze to the point I have to force quite the program. The problem seems to be only in Firefox.

Safe mode - same problem, Have done a complete refresh - same problem. Clean uninstall and reinstall - same problem.

Have moved to Chrome - similar problems.

Asked by Anthony Attard 2 uair ó shin

Thunderbird email won't open

My Thunderbird email on my PC will only open intermittently in the last few days. Re-starting my computer sometimes helps, but only temporarily. There are no error mess… (tuilleadh eolais)

My Thunderbird email on my PC will only open intermittently in the last few days. Re-starting my computer sometimes helps, but only temporarily. There are no error messages- just nothing happens. I am still able to access email on other devices - just not on PC - which I use a lot. I'd be grateful for ideas of how to fix this. Thank you, Pam Rycroft

Asked by p.rycroft 2 uair ó shin

Why are bookmarks from disconnected PC showing up on old PC that has been in storage ?

My Windows 10 PC stopped working a few days & is disconnected & partially disassembled. I’m temporarily using an old Windows 7 PC which I brought up from the base… (tuilleadh eolais)

My Windows 10 PC stopped working a few days & is disconnected & partially disassembled. I’m temporarily using an old Windows 7 PC which I brought up from the basement the following day. They both have Firefox on them.

I saved one bookmark on the Win7 PC today. It was there when I looked earlier. Now I went to use it again & it’s not there. But my Win10 bookmarks are there!!

How could that be?

Asked by Mike109 2 uair ó shin

DRM woes

Had to replace FF with Chrome in order to play DRM content on my W11 laptop. I get message saying you are downloading remedy, but nothing ever changes. Would prefer to co… (tuilleadh eolais)

Had to replace FF with Chrome in order to play DRM content on my W11 laptop. I get message saying you are downloading remedy, but nothing ever changes. Would prefer to continue 15+ year relationship with FF, but seems like youre abandoning capabilities for DRM video content?

Asked by BobCat 3 huaire ó shin

Error message when I try to access gmail.

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says: "We’re sorry, but your account is temporarily unava… (tuilleadh eolais)

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says:

"We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the Google Workspace Status Dashboard for the current status of the service.

If the issue persists, please visit the Help Center »

Try Again Sign Out"

I keep trying, but to no avail. Gmail works with Chrome on my PC. How can I fix this?

Asked by Cecilia Knoblauch 10 n-uaire ó shin

Last reply by jonzn4SUSE 4 huaire ó shin

Firefox 125 URLs missing in suggestions dropdown

I've just updated to Firefox 125 and now, when I start to type in the URL bar and get my suggestion dropdown of previously visited pages, I no longer can see the actual u… (tuilleadh eolais)

I've just updated to Firefox 125 and now, when I start to type in the URL bar and get my suggestion dropdown of previously visited pages, I no longer can see the actual url for each entry. All I see is the top level name for each entry.

This is not helpful, as I may have perviously visited a number of pages on that site and the information shown does not give me a way to differentiate sufficiently between those pages.

How can I get the exact url displayed on the suggestions dropdown.

How can I get those top level descriptions NOT displayed, so that only the urls are shown?

Asked by Ken 7 n-uaire ó shin

Last reply by jscher2000 - Support Volunteer 4 huaire ó shin

Can't open firefox settings

When I open firefox in ubuntu linux. (WSLg) Fresh install. I can't go to settings in firefox. Steps: press the hamburger menu, press settings, nothing happens. OS: Ubunt… (tuilleadh eolais)

When I open firefox in ubuntu linux. (WSLg) Fresh install. I can't go to settings in firefox. Steps: press the hamburger menu, press settings, nothing happens.

OS: Ubuntu 22.04.4 LTS on Windows 10 x86_64 Kernel: 5.15.146.1-microsoft-standard-WSL2 Shell: bash 5.1.16

Asked by Ceel Beckers 7 n-uaire ó shin

Last reply by jscher2000 - Support Volunteer 4 huaire ó shin

How can I use Firefox browser in Abu-Dhabi? Please give some information.

In Abu Dhabi, what are some recommended methods or best practices for using Firefox browser effectively and securely? What are the key considerations and potential challe… (tuilleadh eolais)

In Abu Dhabi, what are some recommended methods or best practices for using Firefox browser effectively and securely? What are the key considerations and potential challenges professionals in Abu Dhabi might encounter when utilizing Mozilla Firefox browser for their work tasks, and how can they optimize its usage to enhance productivity and security?

Asked by Lizzy Greyy 16 uair ó shin

Last reply by NoahSUMO 6 huaire ó shin

Address bar issues

I'm using Firefox with Google as my default search engine. When ever I try to type in the Google search box, what I am typing appears in the address bar. I want to search… (tuilleadh eolais)

I'm using Firefox with Google as my default search engine. When ever I try to type in the Google search box, what I am typing appears in the address bar. I want to search in the Google search box as it is at eye level for what I am doing. I have tried all sorts of ideas from the web to fix this but no joy. Does anyone know how I disable this? Thank you

Asked by Buck 6 huaire ó shin

bookmark import

To upload/import bookmarks into Firefox, the file extension of JSON is required. However from old crashed computer, I exported bookmarks in Excel. Please help. Thanks … (tuilleadh eolais)

To upload/import bookmarks into Firefox, the file extension of JSON is required. However from old crashed computer, I exported bookmarks in Excel. Please help. Thanks

Asked by howard53 6 huaire ó shin

Dropdown menus don't work Ubuntu (wsl)

In firefox Ubuntu (WSLg) the dropdown menus don't work. I have already tried reinstalling both firefox, and the entire OS. When I press Custom URLs... (see image) nothin… (tuilleadh eolais)

In firefox Ubuntu (WSLg) the dropdown menus don't work. I have already tried reinstalling both firefox, and the entire OS.

When I press Custom URLs... (see image) nothing happens. This issue is everywhere in the brouwser, on websites, even when I press help in the hamburger menu. (Or settings in that same hamburger menu.)

OS: Ubuntu 22.04.4 LTS on Windows 10 x86_64 Kernel: 5.15.146.1-microsoft-standard-WSL2 Shell: bash 5.1.16

Asked by Ceel Beckers 6 huaire ó shin

drag and drop keeps breaking.

i am using firefox developer edition version 126.0b3 (64-bit) on linux mint with an x11 desktop and for some reason the drag and drop breaks frequently. i think i have f… (tuilleadh eolais)

i am using firefox developer edition version 126.0b3 (64-bit) on linux mint with an x11 desktop and for some reason the drag and drop breaks frequently.

i think i have figured out how i can consistently recreate the bug as well as sort of fix it temporarily.

i start with a newly launched browser. everything works fine. but then if i attempt to drag and drop something shortly after i drag and dropped something else and it did the little animation where it returns to its original position, i find that i cant drag and drop anything FROM firefox to anywhere else. and i also cannot rearrage tabs.

it seems to fix itself whenever I drag something from another program TO firefox successfully such as text into a textbox, or a .html file into the window to view it.

Asked by goombabomber11 7 n-uaire ó shin

Decryption tool for passwords in Firefox

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software th… (tuilleadh eolais)

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software that wasn't functioning correctly. Mercifully, I have had Microsoft support working on recovering my data, which has proved a tremendous task. 4 months and counting.


We have now finally managed to recover my passwords for my browsers, but they are encrypted. Microsoft Support have therefore asked if Mozilla do a decryption tool as they cannot open the file without it being decrypted first. If I was using Microsoft Edge, they would have been able to assist as that is a Microsoft product, but as Firefox is a third party application, they've asked for assistance. By the way, these are NOT scammers or hackers 'helping' me, but Microsoft support and I get everything emailed about our support etc.

Thanks in advance.

Asked by darrenallen73 1 mhí ó shin

Last reply by cor-el 7 n-uaire ó shin

can't upload attachments

I am no longer able to add attachments to gmail or upload images or attachments to websites. When I click on the attachment icon or upload button, my finder window does n… (tuilleadh eolais)

I am no longer able to add attachments to gmail or upload images or attachments to websites. When I click on the attachment icon or upload button, my finder window does not open. However, it works in other browsers. How can I fix this?

Asked by core.empowerment 2 mhí ó shin

Last reply by surfingpirate 8 n-uaire ó shin

youtube background screen all white

Hi friends. We have had some recent power outages when everything was back up running my youtube screen only shows the video but everything else is white. I will try to … (tuilleadh eolais)

Hi friends. We have had some recent power outages when everything was back up running my youtube screen only shows the video but everything else is white. I will try to attach a screenshot.

I am running an iMac with system Sonoma 14.4.1 installed.

I have used Firefox for over 10 years with no problems.

York Maine [removed phone# from public]

Asked by larryadow 1 seachtain ó shin

Last reply by zeroknight 8 n-uaire ó shin