Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

Firefox randomly shuts down while browsing

Just that, suddenly will just shut down. Occasionally get the crash message but not always. This is a Windows 10 64 bit PC Have followed instructions for similar events: … (tuilleadh eolais)

Just that, suddenly will just shut down. Occasionally get the crash message but not always. This is a Windows 10 64 bit PC

Have followed instructions for similar events: Disabled all extensions and add-ons Uninstalled all estensions and add -ons Disabled hardware acceleration Started in safe mode - never actually replicated it in safe mode but then it can go quite a while without happening, other times it happens every 5 minutes. Uninstalled and re-installed from fresh Looked for any Mozilla folders to delete in Program Data, Program files and Program files (x86) but there weren't any after uninstalling. Still happening, driving me nuts especially after just having spent ages solving a different firefox problem on my wife's laptop. Edge just runs smooth as silk unfortunately. Nothing worse than gettig halfway through filling a form/booking something for it to just close down.

Asked by mhk1058 1 bhliain ó shin

Last reply by Shadow110 1 bhliain ó shin

  • Cartlannaithe

FFox has big issues to Import Bookmarks from Html file. How to fix it, many people complain online.

FFox has big issues to Import Bookmarks from Html file. How to fix it? There're many users complaining online. Likewise, cannot Import Chrome Bookmarks into FFox, the sa… (tuilleadh eolais)

FFox has big issues to Import Bookmarks from Html file. How to fix it? There're many users complaining online. Likewise, cannot Import Chrome Bookmarks into FFox, the same problems.

Asked by joe792 1 bhliain ó shin

Last reply by Shadow110 1 bhliain ó shin

  • Cartlannaithe

I can't right click and open a new tab

I downloaded the latest version of Firefox and now I can't right click the mouse on a url and "open in new tab". I would not care to refresh Firefox and loose EVERYTHIN… (tuilleadh eolais)

I downloaded the latest version of Firefox and now I can't right click the mouse on a url and "open in new tab". I would not care to refresh Firefox and loose EVERYTHING I have set up with the browser. I DON"T have the issue when using Chrome. My home page is myyahoo.com and I have a ton of links which do not open in new tab. The ONLY one that does work is opening up mail with the right click and Yahoo mail opens in a new tab. Please advise how to fix this terribly annoying issue with Firefox. BTW, open in new window does work. Thank You.

Asked by vistamandan 1 bhliain ó shin

Last reply by Pj 1 bhliain ó shin

  • Cartlannaithe

Automatically went to another language and can't fix.

You guys did a recent upgrade and now my browser is in a different language. I have tried to set it back to English US SEVERAL time and have also re-installed it SEVERAL… (tuilleadh eolais)

You guys did a recent upgrade and now my browser is in a different language. I have tried to set it back to English US SEVERAL time and have also re-installed it SEVERAL times but can't get it back in English US. What's the scoop?

Asked by FremontDan 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

When I click on an addon that has a login prompt, it dissapears after appearing

I haven't been able to login to dashlane in ubuntu 18.04 with firefox. When I click on the add on icon, it displays a login popup, but it disappears just as fast. I trie… (tuilleadh eolais)

I haven't been able to login to dashlane in ubuntu 18.04 with firefox. When I click on the add on icon, it displays a login popup, but it disappears just as fast.

I tried another password manager, keeper, and similarly, when I click on the password field in the addon's popup, it immediately disappears.

Asked by sthibault 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

addon sync vetoed

I have a newly setup computer and I logged into my firefox account and verified it. The sync started and I have bookmarks and passwords, however none of my addons have tr… (tuilleadh eolais)

I have a newly setup computer and I logged into my firefox account and verified it. The sync started and I have bookmarks and passwords, however none of my addons have transferred, having a quick look through the log, it says the transfer was vetoed?

1535196919532	Sync.LogManager	DEBUG	Flushing file log
1535196919640	Sync.LogManager	DEBUG	Log cleanup threshold time: 1534332919640
1535196919703	Sync.LogManager	DEBUG	Done deleting files.
1535197206658	FirefoxAccounts	DEBUG	FxAccountsWebChannel message received: fxaccounts:fxa_status
1535197206658	FirefoxAccounts	DEBUG	fxa_status received
1535197206659	FirefoxAccounts	DEBUG	service: sync
1535197206659	FirefoxAccounts	DEBUG	is private browsing: false
1535197210025	FirefoxAccounts	DEBUG	FxAccountsWebChannel message received: fxaccounts:loaded
1535197210025	FirefoxAccounts	WARN	Unrecognized FxAccountsWebChannel command: fxaccounts:loaded
1535197250657	Sync.Service	DEBUG	User-Agent: Firefox/61.0.2 (Windows NT 6.1) FxSync/1.63.0.20180807170231.desktop
1535197250657	Sync.aService	INFO	Starting sync at 2018-08-25 12:40:50 in browser session 6tvasCr884ze
1535197250658	Sync.SyncScheduler	DEBUG	Clearing sync triggers and the global score.
1535197250662	Sync.Status	INFO	Resetting Status.
1535197250662	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1535197251282	Sync.Resource	DEBUG	GET success 200 https://sync-597-us-west-2.sync.services.mozilla.com/1.5/107770061/info/collections
1535197251283	Sync.Service	DEBUG	Fetching server configuration: https://sync-597-us-west-2.sync.services.mozilla.com/1.5/107770061/info/configuration
1535197251478	Sync.Resource	DEBUG	GET success 200 https://sync-597-us-west-2.sync.services.mozilla.com/1.5/107770061/info/configuration
1535197251479	Sync.Service	DEBUG	Fetching global metadata record
1535197251479	Sync.Service	DEBUG	Clearing cached meta record. metaModified is 1534684595.4, setting to 1535196920.18
1535197251666	Sync.Resource	DEBUG	GET success 200 https://sync-597-us-west-2.sync.services.mozilla.com/1.5/107770061/storage/meta/global
1535197251667	Sync.Service	DEBUG	Weave Version: 1.63.0 Local Storage: 5 Remote Storage: 5
1535197251667	Sync.Service	DEBUG	Fetching and verifying -- or generating -- symmetric keys.
1535197251667	Sync.Service	INFO	Testing info/collections: {"passwords":1535196242.02,"tabs":1535196919.17,"clients":1535196552.94,"crypto":1534684596.05,"forms":1535196422.52,"meta":1535196920.18,"bookmarks":1535196392.11,"history":1535196919.83}
1535197251667	Sync.CollectionKeyManager	INFO	Testing for updateNeeded. Last modified: 1534684596.05
1535197251667	Sync.Synchronizer	DEBUG	Refreshing client list.
1535197251668	Sync.Engine.Clients	INFO	0 outgoing items pre-reconciliation
1535197251668	Sync.Engine.Clients	DEBUG	Resetting clients last sync time
1535197251860	Sync.Collection	DEBUG	GET success 200 https://sync-597-us-west-2.sync.services.mozilla.com/1.5/107770061/storage/clients?full=1&limit=1000
1535197251869	Sync.Engine.Clients	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 3 reconciled.
1535197251870	FirefoxAccounts	TRACE	FxAccountsPush registerPushEndpoint
1535197251876	FirefoxAccounts	DEBUG	FxAccountsPush got subscription
1535197251877	FirefoxAccounts	DEBUG	registering new device details
1535197251878	Services.Common.RESTRequest	TRACE	local time, offset: 1535197251878, -173
1535197251878	Services.Common.RESTRequest	TRACE	hawk auth header: Hawk id="94c726dfa044012be73ea6fc41b8eaa2c6ec675956c0fbd623346d3fd194a7a3", ts="1535197251", nonce="W5fVJG0S86Q=", hash="mB0LTT5Gq6rsNBm7kpur67rgWMZTyt9eZDqgxRI2moU=", mac="D25AGPx9S7+9Asp6x2ViZC2S40+5bFVgq0GLXq8wlEo="
1535197251879	Services.Common.RESTRequest	DEBUG	POST request to https://api.accounts.firefox.com/v1/account/device
1535197251879	Services.Common.RESTRequest	TRACE	HTTP Header authorization: ***** (suppressed)
1535197251879	Services.Common.RESTRequest	TRACE	HTTP Header content-type: application/json
1535197251879	Services.Common.RESTRequest	TRACE	HTTP Header accept-language: en-US, en
1535197251879	Services.Common.RESTRequest	DEBUG	POST Length: 412
1535197251879	Services.Common.RESTRequest	TRACE	POST Body: {"name":"Windows’s Firefox on Win","type":"desktop","pushCallback":"https://updates.push.services.mozilla.com:443/wpush/v1/gAAAAABbgTw7MfHKEHd7Amh2jckUNYjroPWFI42B5uy-NbyJ3xNXu3i4stvX1CMZHEjXS6Kq-34wnVe6afQ6VqoQAk8Bd2lUZlKSkxKiVp3tVGpnW541IOYcIRCJmZybdNkFL0AAJyEt","pushPublicKey":"BL6JVQ-ou3AUchMX1wI63dzI8FFApdaqRmDGZcfTrrxVwiNaEe74kGpSpIbDxMiB7Kss3ppaKJhMQ0ZqzUGhvP4","pushAuthKey":"tOMNSYkdAHAMvAAAqLf3Rg"}
1535197252066	Services.Common.RESTRequest	TRACE	onStartRequest: POST https://api.accounts.firefox.com/v1/account/device
1535197252067	Services.Common.RESTRequest	TRACE	Channel for POST https://api.accounts.firefox.com/v1/account/device returned status code 0
1535197252067	Services.Common.RESTRequest	DEBUG	POST https://api.accounts.firefox.com/v1/account/device 400
1535197252067	Services.Common.RESTRequest	TRACE	POST body: {"code":400,"errno":108,"error":"Bad Request","message":"Missing parameter in request body: id","info":"https://github.com/mozilla/fxa-auth-server/blob/master/docs/api.md#response-format","param":"id"}
1535197252068	Hawk	DEBUG	(Response) /account/device: code: 400 - Status text: Bad Request
1535197252068	Services.Common.RESTResponse	TRACE	Processing response headers.
1535197252069	Hawk	DEBUG	Clock offset vs https://api.accounts.firefox.com/v1: -69
1535197252069	FirefoxAccounts	ERROR	error POSTing /account/device: {"code":400,"errno":108,"error":"Bad Request","message":"Missing parameter in request body: id","info":"https://github.com/mozilla/fxa-auth-server/blob/master/docs/api.md#response-format","param":"id"}
1535197252069	FirefoxAccounts	ERROR	device registration failed: {"code":400,"errno":108,"error":"Bad Request","message":"Missing parameter in request body: id","info":"https://github.com/mozilla/fxa-auth-server/blob/master/docs/api.md#response-format","param":"id"}
1535197252071	FirefoxAccounts	DEBUG	_updateAccountData with items: ["device"]
1535197252071	FirefoxAccounts	DEBUG	writing plain storage: ["email","sessionToken","uid","verified","oauthTokens","profileCache"]
1535197252071	FirefoxAccounts	TRACE	starting write of json user data: ["email","sessionToken","uid","verified","oauthTokens","profileCache"]
1535197252104	FirefoxAccounts	TRACE	finished write of json user data - took: 32
1535197252104	FirefoxAccounts	DEBUG	writing secure storage: ["kSync","kXCS","kExtSync","kExtKbHash"]
1535197252105	FirefoxAccounts	TRACE	starting write of user data to the login manager
1535197252127	FirefoxAccounts	TRACE	finished write of user data to the login manager
1535197252132	Sync.EngineManager	DEBUG	Could not get engine: clients
1535197252132	Sync.EngineManager	DEBUG	Engines are: ["addons","forms","history","passwords","prefs","tabs","extension-storage","bookmarks"]
1535197252132	Sync.Synchronizer	INFO	Updating enabled engines: 3 clients.
1535197252133	Sync.EngineManager	DEBUG	Could not get engine: recentHistory
1535197252133	Sync.EngineManager	DEBUG	Engines are: ["addons","forms","history","passwords","prefs","tabs","extension-storage","bookmarks"]
1535197252134	Sync.Synchronizer	INFO	Syncing all enabled engines.
1535197252136	Sync.Engine.Passwords	INFO	0 outgoing items pre-reconciliation
1535197252138	Sync.Engine.Passwords	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1535197252140	Sync.Engine.Tabs	INFO	1 outgoing items pre-reconciliation
1535197252142	Sync.Engine.Tabs	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1535197252150	Sync.Engine.Tabs	INFO	Posting 1 records of 2257 bytes with batch=true
1535197252151	Sync.Collection	DEBUG	POST Length: 2257
1535197252345	Sync.Collection	DEBUG	POST success 200 https://sync-597-us-west-2.sync.services.mozilla.com/1.5/107770061/storage/tabs?batch=true&commit=true
1535197252353	Sync.Engine.Bookmarks	DEBUG	Checking if server sync ID iPTfZedR523F matches existing
1535197252368	Sync.Engine.Bookmarks	INFO	0 outgoing items pre-reconciliation
1535197252372	Sync.Engine.Bookmarks	INFO	Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1535197252399	Sync.Engine.Bookmarks.BookmarkSyncUtils	DEBUG	pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":0}
1535197252402	Sync.Engine.Addons	DEBUG	Refreshing reconciler state
1535197252402	Sync.AddonsReconciler	INFO	Refreshing global state from AddonManager.
1535197252407	Sync.AddonsReconciler	DEBUG	Rectifying state for addon Activity Stream (version=2018.06.29.1026-fa231556, id=activity-stream@mozilla.org)

Asked by JohnTucker 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

windows accessories do not show Snipping tool but the solutions do

Cannot locate the windows snipping tool - all the solutions on the internet do not work for me. Many say click the start button then ytpe in Snipping Tool but this term… (tuilleadh eolais)

Cannot locate the windows snipping tool - all the solutions on the internet do not work for me. Many say click the start button then ytpe in Snipping Tool but this term is refused. Then the Windows accessories say it is listed - it is not on my PC

Asked by regnum 1 bhliain ó shin

Last reply by McCoy 1 bhliain ó shin

  • Cartlannaithe

Firefox opens empty windows at startup

For several months now (can't remember when it started but now it's started to get annoying) Firefox opens several (2-4) windows with just an empty tab (labeled New Tab).… (tuilleadh eolais)

For several months now (can't remember when it started but now it's started to get annoying) Firefox opens several (2-4) windows with just an empty tab (labeled New Tab).

I usually have a lot of windows open (usually with several tabs in them) and close Firefox with the Ctrl + Shift + Q shortcut. I'm running Windows 10 with Firefox 61.0.2 (64-bit).

Is this a known issue with a known fix around?

Asked by Kipt88 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

How to stop the disappearing Firefox shortcut icon

About every two days or so, my Firefox icon disappears from the desktop and my taskbar. I have to relocate the icon and repin it. Annoying. Is this something to do with b… (tuilleadh eolais)

About every two days or so, my Firefox icon disappears from the desktop and my taskbar. I have to relocate the icon and repin it. Annoying. Is this something to do with being on the beta version? Or is anyone else having this repetitive problem, likely due to updates? Anyway to stop it from happening?

Asked by lindawonders 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Tab problems - 3 questions

Using 61.02 (64 bit) Firefox Quantum. I have rheumatoid arthritis in my hands. Need help on three things. 1. Clicking on the smaller, pinned tabs have become more difficu… (tuilleadh eolais)

Using 61.02 (64 bit) Firefox Quantum.

I have rheumatoid arthritis in my hands. Need help on three things.

1. Clicking on the smaller, pinned tabs have become more difficult over time. I need to make the pinned tabs large so I can continue to use them. How do I do that?

2. I have my pinned tabs in a certain order but, many times, after reopening FF, the pinned tabs are in a different order. How can I stop this?

3. This last one has been driving me ABSOLUTELY BONKERS for the past few months!!!!!!!!!!!!!!!!!!!!!!!!!!!!! And has tempted me to stop using FF because I'm sick and tired of things, that work well, being taken away.

I had FF setup so, when clicking on a link in a parent tab, the link would open directly to the right of the parent tab. An update a few months ago stopped this from happening.

I need it back pronto!

I have scoured the internet looking for a fix for this. Something FF already had and it worked wonderfully before being yanked away (like so many other good things on FF)/ But I can't find a fix. I am using the Open Tabs Next To Current add-on but it isn't the same and can randomly do strange things like opening the child tab to the left of the parent tab, or preventing a tab from being moved.

I need this option back.

FF - STOP taking things away from your users. You need to ask your users what is and is not acceptable before just changing things because you think it's a good idea. It ticks us off and makes us reluctant to keep using a product that makes things so difficult. Do you know how much time your users spend on tweaking FF to get it just the way they want before you go an change it on them?

Would you find this acceptable behavior if it was your car?

You spend a lot of time getting your car the way you want it - you have it repainted, redo the upholstery, install the perfect stereo system, get just the right hubcaps, etc. Only to find one day your car isn't the same. It now looks different. The paint is a different color, you've never seen the upholstery pattern before, the stereo has been replaced with something that no longer works, the hubcaps are broken or mssing, and the speed/gas mileage isn't the same.

You'd want YOUR car back. After all, you spent all that time and effort on it. You start to hate your "new" car, And you didn't have a say in the tweaking of it. Someone else decided the changes were necessary. So then you have to spend more time tweaking it to suit you...AGAIN. Rinse and repeat ad nauseum.

I've used FF for roughly 2 decades. Do you know how many times this has happened to me? I get FF just right and you change it on me. Progress may be inevitable but you need to allow your user input on your changes.

And STOP TAKING AWAY THINGS THAT WORK WELL!

Asked by cadwellm 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

  • Cartlannaithe

Instead of opening a new tab a new window opens each time.

1.when I go to a site it always opens in a new window instead of a tab .2. also when I search and the page shows choices I would like each site to go to new tab so I don'… (tuilleadh eolais)

1.when I go to a site it always opens in a new window instead of a tab .2. also when I search and the page shows choices I would like each site to go to new tab so I don't have to hit back butt on to get back to the search page





i

Asked by tricia2 1 bhliain ó shin

Last reply by jscher2000 1 bhliain ó shin

  • Cartlannaithe

I cannot remove short cuts from the bookmark tool bar why?

Bookmark Tool bar items 1. 30 Boxes 2. PatientAccess-Alan/Elaine 3. Bristol & Bath LUG 4. BBC News The items above do not take me to a URL and I cannot remove them to… (tuilleadh eolais)

Bookmark Tool bar items 1. 30 Boxes 2. PatientAccess-Alan/Elaine 3. Bristol & Bath LUG 4. BBC News The items above do not take me to a URL and I cannot remove them to creat new short cuts

Asked by Barzo 1 bhliain ó shin

Last reply by Standard8 1 bhliain ó shin

  • Cartlannaithe

Downloadhelper 7.3.5 won't let me download ANY youtube videos. Why? I could before it popped up

Downloadhelper 7.3.5 was AUTOMATICALLY installed last night (8/1/2018). PRIOR to the installation, I could download youtube videos. AFTER the installation, I can't down… (tuilleadh eolais)

Downloadhelper 7.3.5 was AUTOMATICALLY installed last night (8/1/2018). PRIOR to the installation, I could download youtube videos. AFTER the installation, I can't download ANYTHING including the videos that I was able to download successfully prior to this new version. Can you take this version back to the shop to fix it and give me back 7.3.4 which worked? Can you tell me how I am suppose to download videos now when this version does nothing?

Asked by Nothappy2day 1 bhliain ó shin

Last reply by James 1 bhliain ó shin

  • Cartlannaithe

Popup blocker not working properly: I keep getting popups from xfinity.

My popup blocker is enabled, but I keep getting popups from xfinity, that interfere with my browsing. Why won't Firefox black these popups? If this problem continues I'll… (tuilleadh eolais)

My popup blocker is enabled, but I keep getting popups from xfinity, that interfere with my browsing. Why won't Firefox black these popups? If this problem continues I'll have to switch to chrome.

Asked by jonikayrose 1 bhliain ó shin

Last reply by McCoy 1 bhliain ó shin

  • Cartlannaithe

Why is it that when firefox is minimized, it does not scalled properly? google chrome will scalled nicely.

Why is it that when firefox is minimized, it does not scaled properly? google chrome will scaled nicely when minimized. Please resolve this immediately as this problem li… (tuilleadh eolais)

Why is it that when firefox is minimized, it does not scaled properly? google chrome will scaled nicely when minimized. Please resolve this immediately as this problem limit the ability for me to properly multitask. I move from chrome to firefox because of its customizability.

Asked by amrhkm_h 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin