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  • Faoi Ghlas

Roboform toolbar not working after the 123.0 Firefox Release 2-2024

duplicate of /questions/1440427 thread. Roboform does not load. I have reinstalled it and the toolbar does not load or does the roboform small icon. … (tuilleadh eolais)

duplicate of /questions/1440427 thread.

Roboform does not load. I have reinstalled it and the toolbar does not load or does the roboform small icon.

Asked by dachkc19 6 huaire ó shin

New Computer

I recently migrated data from my old MacBook Pro to a new MacBook Air. I installed Firefox on my new computer as it did not migrate. It installed fine but will not launch… (tuilleadh eolais)

I recently migrated data from my old MacBook Pro to a new MacBook Air. I installed Firefox on my new computer as it did not migrate. It installed fine but will not launch. Please help.

Asked by Charlie 5 huaire ó shin

Last reply by Mike 2 uair ó shin

downloading/installing Firefox

I have been using Firefox for quite some time. Suddenly it stopped working on my computer, I tried uninstalling and reinstalling, but I keep getting a message that there … (tuilleadh eolais)

I have been using Firefox for quite some time. Suddenly it stopped working on my computer, I tried uninstalling and reinstalling, but I keep getting a message that there is a problem with the download and installation. Can anyone help? Let me know if you need any further information. Thank you in advance.

Asked by drzee1946 8 n-uaire ó shin

Last reply by jscher2000 - Support Volunteer 8 n-uaire ó shin

Cookies being written and automatically deleted

Hello, I work for Microsoft, and one of our sites offers users a way to opt out of personalized advertising on some Microsoft domains by setting a cookie. The site: http… (tuilleadh eolais)

Hello,

I work for Microsoft, and one of our sites offers users a way to opt out of personalized advertising on some Microsoft domains by setting a cookie. The site: https://account.microsoft.com/privacy/ad-settings/signedout

When the user clicks the toggle to Off, we cycle through four domains via an iframe and write a TOptOut cookie on each one. If everything is working properly, the user should then be able to go to www.bing.com and see a TOptOut cookie on Bing that will prevent personalized advertising on that domain.

The problem is, this stopped working in Firefox. We have verified that it still works* in 115.7.0, but in 122.0.1 and 123.0, the cookie is written and then deleted on refresh. If the user doesn't already have Bing open in another tab, they'll never see the cookie at all. I have verified this behavior in Bing several times, on my work machine (Firefox 122.0.1 on Windows 10) and my personal machine (Firefox 122.0 snap on Xubuntu 23.10).

  • It still works on our corporate VPN in 115.7.0, but not on my coworker's non-VPN machine. Same version. I'm really not sure what's up with that one.

This is a large concern for us. Because the cookies can still be written, it doesn't trip our test for third-party cookies being disabled. Because the cookie for microsoft.com is written, the toggle will show up as Off even after a refresh. This is misleading to our users.

I have gone over the Firefox docs on Enhanced Tracking Protection and Total Cookie Protection, but neither seem to handle this case. Firefox does not block any trackers on account.microsoft.com or on www.bing.com. It's fine if the cookies are in separate jars, we just want them to be written to the proper domains and not deleted. Can anyone tell me what changed in Firefox recently? Is this expected behavior, or a bug? If it's expected behavior, what can we do to allow users to opt out of personalized advertising?

Asked by amleek 14 uair ó shin

Last reply by jscher2000 - Support Volunteer 10 n-uaire ó shin

Roboform not loading on 123.0 Firefox Release February 20, 2024 no toolbar or icon. Works on other browsers.

Roboform extension not working at all since the 123.0 Firefox Release February 20, 2024 update. It works fine on all of my other browsers. Please fix this. I have alre… (tuilleadh eolais)

Roboform extension not working at all since the 123.0 Firefox Release February 20, 2024 update. It works fine on all of my other browsers. Please fix this. I have already tried to reinstall it. It acts if it wants to work and then it disappears.

Asked by dachkc19 6 huaire ó shin

Last reply by jscher2000 - Support Volunteer 3 huaire ó shin

Cannot open gmail.

Today I cannot open gmail on laptop, windows 10 with firefox. Site wants clear cache & cookies, I cannot sign in to google account. Clive CaveyWhen you use a browser… (tuilleadh eolais)

Today I cannot open gmail on laptop, windows 10 with firefox. Site wants clear cache & cookies, I cannot sign in to google account. Clive CaveyWhen you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites. Computer AndroidiPhone & iPad In Chrome

   On your computer, open Chrome.
   At the top right, click More More and then Clear browsing data.
   Select a time range, like Last hour or All time.
   Select the types of information you want to remove.
   Click Clear data.

Learn how to change more cookie settings in Chrome. For example, you can delete cookies for a specific site. In other browsers

If you use Safari, Firefox, or another browser, check its support site for instructions. What happens after you clear this info

After you clear cache and cookies:

Asked by Clive & Brenda 5 huaire ó shin

Last reply by jonzn4SUSE 5 huaire ó shin

Kaspersky flagging firefox

Hi dear Community! As of recent, my AntiVirus software is flagging Firefox.exe (Full path: C:\Program Files\Mozilla Firefox\firefox.exe) as a vulnerable application. I h… (tuilleadh eolais)

Hi dear Community!

As of recent, my AntiVirus software is flagging Firefox.exe (Full path: C:\Program Files\Mozilla Firefox\firefox.exe) as a vulnerable application. I have been using firefox for years (Because I love it, you guys are heroes) and i have been using Kaspersky for years. Firefox has only been flagged as of recent.........

I hope someone knows why, has this too or can calm my paranoia

Some Additional information:

Have you clicked any suspicious links? No i have not. The links i have visited were all https, checked and acknowledged by Kaspersky and i can say with full certainty that the sites were legit

Have i downloaded any files as of recent? Yes, but from reputable sources and always checked using Hashes and validating using KSN (Kaspersky security network).

(For the Mods, im sorry for previously posting this in the wrong forum.)

Asked by averticalhorizontal 10 n-uaire ó shin

Last reply by averticalhorizontal 4 huaire ó shin

Backup

Last time I tried backing up my bookmarks, they were saved in a file that was basically a list, a list that can't be imported back to Firefox bookmarks, but just a list. … (tuilleadh eolais)

Last time I tried backing up my bookmarks, they were saved in a file that was basically a list, a list that can't be imported back to Firefox bookmarks, but just a list. I would like to know if there's a way to actually export and import bookmarks with one click, rather than me having to add 200 pages from the list manually. When I tried importing the file, the list ended up somewhere random and not where bookmarks are

Asked by Devin M V 10 n-uaire ó shin

Last reply by jscher2000 - Support Volunteer 8 n-uaire ó shin

Unable to log in to Fidelity account

Yesterday morning everything was fine. I attempted to check something last night on my Fidelity account, and got the following message: "Sorry, we can't complete this a… (tuilleadh eolais)

Yesterday morning everything was fine. I attempted to check something last night on my Fidelity account, and got the following message: "Sorry, we can't complete this action right now. Please try again." Same this morning. Fidelity could not figure it out, and is sending me to you for assistance.

FYI: I am able to connect to all other accounts I attempted: NY Times, Chase bank, etc. Also, when I tried to log in to Fidelity via Microsoft Edge, I was able to get in. (NOTE: I DO NOT wish to use Edge or any other browser - I prefer Firefox)

Can someone help me?

Asked by jf360cpw 18 uair ó shin

Last reply by zeroknight 17 uair ó shin

Firefox 123.0 Now Opens up New Tab or Window - How to Override This?

Ever since I installed Firefox 123.0, when I execute a search on Yahoo.com, Firefox automatically opens up a new window or tab (depending upon how you have it set up in s… (tuilleadh eolais)

Ever since I installed Firefox 123.0, when I execute a search on Yahoo.com, Firefox automatically opens up a new window or tab (depending upon how you have it set up in settings) when it didn't before. When I try this with Firefox using Google.com to search, it does NOT open up a new window/tab. But when I try it with Yahoo.com when using Google Chrome, it does NOT open up a new tab. So it would appear that the behavior is being caused by something in Firefox.

I tried making various changes in settings and Firefox about:config that were recommended in previous questions here, but they did not alter the behavior. I would like the behavior to return to simply performing the search within the same window (I can always scroll back to get the original page). Can anyone help?

Asked by lsedels 18 uair ó shin

Last reply by lsedels 7 n-uaire ó shin

Vimeo manage videos page does nto display correctly

Vimeo "manage videos" page displays momentarily with controls below the embedded video, as it should, while loading, then it switches over to show the title of the video,… (tuilleadh eolais)

Vimeo "manage videos" page displays momentarily with controls below the embedded video, as it should, while loading, then it switches over to show the title of the video, making it impossible to change settings. This behavior repeats if I refresh the page. It still occurs after clearing the cache. It does not occur in Microsoft Edge or Google Chrome.

Asked by jsallen 13 uair ó shin

Last reply by jscher2000 - Support Volunteer 10 n-uaire ó shin

Firefox stops showing Gmail correctly after a few days. Fire fox cannot log-in to Outlook.live.com.

Hi. Is there anyone having experienced similar phenomena? 1) Firefox stops showing Gmail correctly after a few days. Immediately after starting Firefox, I can log-in and… (tuilleadh eolais)

Hi. Is there anyone having experienced similar phenomena?

1) Firefox stops showing Gmail correctly after a few days. Immediately after starting Firefox, I can log-in and open Gmail.com correctly. But after a few days keeping opening Gmail on Firefox, Gmail.com shows error messages regarding Cookie (please see the attached screenshot). If I do "Try clearing the startup cache" from trouble shooting information tab, Firefox shows Gmail correctly again, but after a few days the same issue happens again.

2) Fire fox cannot log-in on Outlook.live.com. As title says, I cannot log-in outlook live. Whenever I try to log-in from Outlook log-in page, Firefox shows log-in page again. This issue isn't resolved by inactivating "Enhanced tracking protection".

Both of them started to happen since the update around the end of 2023, I think. (On the other hand, Chrome works on both websites correctly)

If you have some information, it might help me. Thanks in advance.

Asked by ghc03361 1 lá ó shin

Does Firefox only sync some passwords?

I use 1 Firefox account on 3 devices (2 PCs and a smartphone). On the first PC, the number of synchronized passwords is 1126. On the second PC - 135 (similar on a smartph… (tuilleadh eolais)

I use 1 Firefox account on 3 devices (2 PCs and a smartphone). On the first PC, the number of synchronized passwords is 1126. On the second PC - 135 (similar on a smartphone).

I pressed the "Synchronize" button many times, everything works, new tabs appear, but there are no passwords. What to do? I'm afraid that if I log out of my account on the first PC, I will lose all access forever.

Asked by Artem 1 lá ó shin

Last reply by cor-el 5 huaire ó shin

Refresh translated to 'Opfrissen'

I do not know how I got there, but I somehow got into a situation where I could push a button 'Refresh', or in Dutch 'Opfrissen'. Firefox then started to remove settings … (tuilleadh eolais)

I do not know how I got there, but I somehow got into a situation where I could push a button 'Refresh', or in Dutch 'Opfrissen'. Firefox then started to remove settings and extensions. Which is all well documented if you know it. But the user interface is just crap here. Especially in Dutch. Because 'opfrissen' is something that sounds totally innocent in my native language. I at most expected it to remove some cache memory. The last thing I expect pushing a button with that name is that it does what it did, without any warning! PLEASE change that. And please do not translate it with 'opfrissen', just explicitly say: Go back to standard configuration and remove extensions. I am not dumb that I could not understand what that should do. Opfrissen.... Pfff, please change at least the translation!

And I got really angry when it happened!

Asked by marcwentink 18 uair ó shin

Last reply by TyDraniu 12 uair ó shin

BING - I WANT TO GET RID OF IT FOREVER. There are 22 people asking how to do this & not one answer

BING - I WANT TO GET RID OF IT FOREVER. There are 22 people asking how to do this & not one answer. how do I get rid of it? I NEVER WANT TO SEE IT AGAIN IN MY LIFE… (tuilleadh eolais)

BING - I WANT TO GET RID OF IT FOREVER. There are 22 people asking how to do this & not one answer.

how do I get rid of it? I NEVER WANT TO SEE IT AGAIN IN MY LIFETIME

Also, I just wanted to restore the Basic Toolbar- that mysteriously disappeared. There was no option for that under the hamburger & more tools. Instead I now have a 3rd toolbar because of the customization options -- & I don't know how to get rid of that/ It appears UNDER my tabs bar.

Asked by msfaboo 2 lá ó shin

Last reply by jscher2000 - Support Volunteer 2 lá ó shin

Web site login fails with latest Firefox

After latest Firefox update this morning, attempts to login to Fidelity.com fail with message "we can't complete this action right now". No problem if I use Chrome. I cle… (tuilleadh eolais)

After latest Firefox update this morning, attempts to login to Fidelity.com fail with message "we can't complete this action right now". No problem if I use Chrome. I cleared cookies and rebooted. Running Windows 10. Fidelity technical support not seeing anything obvious but suspicious it is related to this latest update.

Asked by EdRussell 12 uair ó shin

  • Réitithe

Certain websites don't display images

Hi there I have found that certain websites aren't loading properly and that images aren't being displayed whilst the majority of pages are loading properly. Can someone… (tuilleadh eolais)

Hi there

I have found that certain websites aren't loading properly and that images aren't being displayed whilst the majority of pages are loading properly. Can someone help me with this please?

Asked by paulh5 21 uair ó shin

Answered by zeroknight 20 uair ó shin

Firefox not printing frame contents within webpage

Running Windows 10 and Firefox 102.9.0esr 64-bit. I seem to have affected the print facility so that the contents of a frame within a webpage do not print. The frame cont… (tuilleadh eolais)

Running Windows 10 and Firefox 102.9.0esr 64-bit. I seem to have affected the print facility so that the contents of a frame within a webpage do not print. The frame contents do show on the preview screen but then disappear when the Print button is pressed and they are not printed. The rest of the webpage is printed OK. Typically this happens to the 'Sellers Description' on an Ebay item. I have upgraded to Firefox 115.7.0esr but this has not fixed the problem. The print works fine on another machine running Windows 10 and Firefox 91.6.0esr 64-bit. Is there a way to get the full print back? Regards, LRB

Asked by lyn.bennett6 21 uair ó shin

Last reply by lyn.bennett6 18 uair ó shin