Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist

Google login and outdated Plugin.

Hi! I am opening this help, because for some months, that I have been using Firefox on Kubunto, it is impossible to log into Google. YouTube is the way I left it in Print… (tuilleadh eolais)

Hi! I am opening this help, because for some months, that I have been using Firefox on Kubunto, it is impossible to log into Google. YouTube is the way I left it in Print. And it has a plogin that doesn't update for anything. Which is the Widevine Content Decryption Module provided by Google Inc.

This has brought me a lot of frustration when using firefox on Kubunto. But as I use the system only on the Pen Drive, I have no plans to install Chorme. Because I need the system only there and now.

Of course, I tried in many ways to correct my problem. I even formatted this Kubunto system. I tested with other linux systems. But they all have a problem with the same plugin, in firefox.

Could someone help me with this problem? I always used everything normal. It only started to happen about 3 months ago.

Asked by Zanguet 1 nóiméad ó shin

Firefox 81.0.2 (and before) saving JPGs as PNGs

For some time now, Firefox has been incorrectly identifying the type for a large percentage of JPG images, and saving them with the PNG suffix instead. Graphics programs … (tuilleadh eolais)

For some time now, Firefox has been incorrectly identifying the type for a large percentage of JPG images, and saving them with the PNG suffix instead. Graphics programs cannot open such mislabelled files, requiring me to manually find and rename such files to give them the proper .JPG suffix to match their file type.

This is far beyond a minor issue, and needs to be addressed immediately. Please. Any suggestions on how to deal with this?

Asked by Bobby 50 nóiméad ó shin

Last reply by jscher2000 6 nóiméad ó shin

  • Réitithe

Ticketprinter prints only the name of the print job in version 82

Since the release of version 82 we cannot print on a ticket printer. We use the silent printing solution from Firefox but then it prints a small ticket with only the name… (tuilleadh eolais)

Since the release of version 82 we cannot print on a ticket printer. We use the silent printing solution from Firefox but then it prints a small ticket with only the name of the printjob on. When we disable the silent printing and click manually on the ok button in the print dialog it does work but that is not an option, we need the silent printing to process the printjobs of orders.

What can I do to make this work again? The issue is with all types and brands of ticketprinters.

In Google Chrome or with version 81 everything works great. We use Firefox on hundreds of computers so it is impossible to downgrade them all.

Asked by Compart 14 uair ó shin

Answered by Compart 2 uair ó shin

Firefox isn't working with macOS Catalina

I just upgraded to Catalina OS and Firefox either freezes or crashes and I need constantly reboot the computer. This is a similar problem i have on Chrome as well. Please… (tuilleadh eolais)

I just upgraded to Catalina OS and Firefox either freezes or crashes and I need constantly reboot the computer. This is a similar problem i have on Chrome as well. Please help with any suggestions. Remote learning for grade schoolers is difficult enough.

Asked by kathrynnt 29 nóiméad ó shin

Firefox 82 crashes with windows 10

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1139, time stamp: 0x468a1bf2 Exc… (tuilleadh eolais)

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1139, time stamp: 0x468a1bf2 Exception code: 0xc0000409 Fault offset: 0x00000000000a11c0 Faulting process id: 0x4b60 Faulting application start time: 0x01d6a8a8b59a12db Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: f3867284-6612-4e3f-b8ad-815fed60a8d6

Asked by superhit357 3 huaire ó shin

Last reply by superhit357 31 nóiméad ó shin

Firefox

Dear Mozilla support, I just switched to firefox and Im having an issue with youtube. When i go to a channels videos and scroll down the page and open a video, when i com… (tuilleadh eolais)

Dear Mozilla support,

I just switched to firefox and Im having an issue with youtube. When i go to a channels videos and scroll down the page and open a video, when i come back to the previous tab the page resets up to the top. I dont know if this is a scroll anchoring issue or a memory limit issue, Im not sure. Here is how i can replicate the issue every time:

1. go to youtube.com 2. select a channel. 3. go to videos on the channel. 4.sort videos by date (oldest). 5. scroll down a lot and open a random video in a new tab. 6. watch video in full screen for 1 minute. 7. stop video and go back to the first tab. 8. first tab has now reset to the top.

I'm on firefox version 82.0 (64-bit) and i only have ublock origin extension installed. I do not experience this issue with chrome. Please advice.

Thank you.

Asked by uketommyv 5 huaire ó shin

Last reply by uketommyv 50 nóiméad ó shin

Video not opening

I get this message “An unanticipated problem was encountered, check back soon Error code: MEDIA_ERR_UNKNOWN Session ID:2020-10-20:8117ac79cc43f4e46e86f86 Player Element I… (tuilleadh eolais)

I get this message “An unanticipated problem was encountered, check back soon Error code: MEDIA_ERR_UNKNOWN Session ID:2020-10-20:8117ac79cc43f4e46e86f86 Player Element ID: video-21b240” when I click on an embedded video in the major online news outlet in New Zealand ‘ it seems to only occur with Firefox. Videos open when in safe mode.

Asked by Robert 22 uair ó shin

Last reply by cor-el 1 uair ó shin

Forced to create a new profile upon opening firefox

Has anyone found a solution for the following error message that occurs upon opening Firefox "You've launched an older version of Firefox" ? I have tried changing my prof… (tuilleadh eolais)

Has anyone found a solution for the following error message that occurs upon opening Firefox "You've launched an older version of Firefox" ? I have tried changing my profile, setting a default profile, refreshing Firefox, and uninstalling and then re-installing Firefox. Even after installing the latest version of Firefox I still get the message that says I am launching an older version. Nothing has worked so far.

Asked by sdvestal 7 n-uaire ó shin

Last reply by cor-el 1 uair ó shin

accessing my mail account on mail.com

When i try to access mail.com I get the mail.com access page but the button "login" does not work. If I use Chrome there is no problem. If I refresh Firefox everything wo… (tuilleadh eolais)

When i try to access mail.com I get the mail.com access page but the button "login" does not work. If I use Chrome there is no problem. If I refresh Firefox everything works the first time and then reverts . This all started happening 1 week ago after years of no problems. has anybody any ideas?

Asked by jan109 9 n-uaire ó shin

Last reply by cor-el 1 uair ó shin

Firefox in Site Specific Browser Mode not expanding my dropdowns with the Mouse Click.

I am launching a website in the Site Specific Browser (-ssb) mode from a command line. Command Line: firefox.exe -ssb https://appsrv38-eam.rizing.io:443/sap/bc/ui5_ui5/… (tuilleadh eolais)

I am launching a website in the Site Specific Browser (-ssb) mode from a command line.

Command Line: firefox.exe -ssb https://appsrv38-eam.rizing.io:443/sap/bc/ui5_ui5/vesta/ge_lam_c/index.html?sap-client=200&&geoid=FLG01AGP&&lrpid=0100000032&&sapobject=NO&&strno=U-G-D-OH-M-44224-028

This site has dropdowns (HTML Select Elements):

<select class="inputInfo" id="objTypes" ></select>  

After I launch the website the dropdowns will not expand with a mouse click. I have posted a screenshot of the site. If it is launched in -ssb mode the dropdowns will not expand. If I launch the site in -kiosk mode or with a normal Firefox browser the dropdowns expand fine. Everything works as it should. Its just with the -ssb mode that I am having these issues. I am populating the dropdowns with some Javascript but I have used normal HTML to populate the dropdowns as well but neither will expand in -ssb mode.

If anyone has any idea of why this is happening please let me know.

Thanks, Ray

Asked by ray.duke 2 uair ó shin

Firefox 82 Crashes on Startup in Windows 10

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the la… (tuilleadh eolais)

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the latest patches. I tried restarting the computer, installing Firefox 82 32-bit and 64-bit versions, uninstall + reinstall, and safe mode, but none of these work. (This is on a corporate laptop so I have a limited ability to change internal system settings.) The Windows error from the event log is:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.17763.1432, time stamp: 0x80224f6f Exception code: 0xc0000409 Fault offset: 0x00000000000a4740 Faulting process id: 0x2998 Faulting application start time: 0x01d6a816d74b6186 Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 5ed88218-3f48-47be-8c6c-aa5af98c902b Faulting package full name: Faulting package-relative application ID:

I installed Firefox 81 and that works fine, but it constantly tries to updated and every time I restart it crashes again. It also seems like I can't access my saved logins/passwords in this older Firefox version because it's using a different profile. I'm trying to avoid updating Firefox on my other Windows 10 computer in case it fails in the same way.

Please let me know if you need any more information. Thank you.

Asked by fgennari 4 huaire ó shin

Last reply by FredMcD 2 uair ó shin

A URL which previously worked, now goes to a 404 error. I've tried three browsers and get the same results.

I have a weather page (https://www.wunderground.com/dashboard/pws/KIDPLACE7) that has worked for years but it suddenly stopped working a couple of weeks ago. When I enter… (tuilleadh eolais)

I have a weather page (https://www.wunderground.com/dashboard/pws/KIDPLACE7) that has worked for years but it suddenly stopped working a couple of weeks ago. When I enter the URL, the correct page flashes on the screen for 2-3 seconds and then goes to a 404 error. I've tried Firefox, Chrome and IE. They all do the same thing. My buddy, who lives a couple of blocks away, says it works fine at his house. Another friend in another town can also load the page. It's just not working on my computer despite my taking all the steps suggested to resolve the problem

I have also noticed recently that a lot of URLs fail the first time saying that my computer can't make a secure connection but I just refresh the page and it connects every time. Not so with my weather page.

Asked by RedMist 4 huaire ó shin

Last reply by FredMcD 2 uair ó shin

  • Réitithe

firefox lagging due to high cpu usage

Hi all, I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for… (tuilleadh eolais)

Hi all,

I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for a few seconds. During this time firefox causes the CPU to spike to 100% usage.

I've been using firefox for years on this computer with no issues. Hardware is pretty good (i7 5820k, 64GB of ram and an SSD).

So far I have tried:

  • Running in safe mode
  • Using a different profile
  • Downgrading to an older firefox
  • Changing allowed CPU cores from 8, to 4
  • Updated graphic card drivers to latest version

None of these work, and I'm getting a bit tired of the constant slow downs. Chrome works flawlessly, as does all my other software...

Any ideas?

Thanks!

Asked by agouranga 1 mhí ó shin

Answered by agouranga 1 mhí ó shin

Firefox 82.0 Crashes on Startup - BEX64

After updating to 82.0, Firefox crashes on startup - no crash reporter come up. The error in the Application Event Log is below. Installing R81.0.2 works OK. Windows 1… (tuilleadh eolais)

After updating to 82.0, Firefox crashes on startup - no crash reporter come up. The error in the Application Event Log is below. Installing R81.0.2 works OK. Windows 10 x64.

Fault bucket 1275581050191285046, type 5 Event Name: BEX64 Response: Not available Cab Id: 0

Problem signature: P1: firefox.exe P2: 82.0.0.7592 P3: 5f8738dd P4: ntdll.dll P5: 10.0.18362.1049 P6: b5beef21 P7: 00000000000a1170 P8: c0000409 P9: 000000000000000a P10:

Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDE95.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF71.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDFB0.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDFCF.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE02E.tmp.txt

These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_1b544b54fcc252cdfdf6b194343645212cb8_9cb06cfd_72412bc8-45a1-4fdb-844b-7682c6d71920

Analysis symbol: Rechecking for solution: 0 Report Id: 0ccc8f5e-5764-4a93-a37d-10117de847df Report Status: 268435456 Hashed bucket: 62447e0c1c305c5161b3c634f2df0b36 Cab Guid: 0

Asked by Brett.Chapman 7 n-uaire ó shin

Last reply by cor-el 6 huaire ó shin

Firefox ESR crashes after update

Hello Guys, After updating Firefox ESR 60.3.0 to a newer version (doesn't matter which version). It crashes directly after starting Firefox. We are using a Windows 2012R2… (tuilleadh eolais)

Hello Guys,

After updating Firefox ESR 60.3.0 to a newer version (doesn't matter which version). It crashes directly after starting Firefox. We are using a Windows 2012R2 RDS (terminal) server

When we remove the newer version of Firefox ESR and reinstall Firefox ESR 60.3.0, it works again!

Details of the crash:

Probleemhandtekening:

 Gebeurtenisnaam van probleem: APPCRASH
 Naam van de toepassing: firefox.exe
 Versie van toepassing: 78.2.0.7534
 Tijdstempel van toepassing: 5f3ab4d7
 Naam van foutmodule: StackHash_76e0

I'd love to hear from you for a solution.

Asked by jflorie 1 mhí ó shin

Last reply by cor-el 6 huaire ó shin

Firefox Browser Now Unusable Due to Memory Leak

I don't even know how to ask the question. If I open more than 5-6 tabs, the browser slows to a crawl and task manager says Firefox is using 90% of all available RAM. T… (tuilleadh eolais)

I don't even know how to ask the question. If I open more than 5-6 tabs, the browser slows to a crawl and task manager says Firefox is using 90% of all available RAM. This morning I had about 12-13 tabs open which is not unusual for me. From what I've read on the support site, Mozilla doesn't seem to have any answers. I would love to not have to use browsers from MSFT or GOOG but I guess it's time to start looking around. I simply cannot function for even one day without a browser. Too bad.

Asked by Mark 7 n-uaire ó shin

Last reply by cv.lim 6 huaire ó shin

FF forces letter size option when printing despite printer's default A4 paper size

After latest update Firefox forces letter size to printer "original size" option, despite the fact that the default setting is set to A4. I have to change this setting be… (tuilleadh eolais)

After latest update Firefox forces letter size to printer "original size" option, despite the fact that the default setting is set to A4. I have to change this setting before every new printing because Firefox also does not seem to store my preference even after I correct this option. I tried declaring A4 paper size from about:config page but that did not solve the issue. This does not happen if I use any other browser. Also it didn't happen until now, so it must be something wrong with the new update.

I could really use some help as I use Firefox for my business and it is really troublesome to take so much time for a simple print, not to mention the mistakes in printed Invoices due to the fact that we always have to remember to change the settings before every single print!

Thank you in advance, Nikos

Asked by nikolaosyitsis 12 uair ó shin

Last reply by Jonathan Watt 7 n-uaire ó shin