Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Réitithe

Gmail won't switch accounts

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily. In the past few weeks, though, wh… (tuilleadh eolais)

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily.

In the past few weeks, though, when I try to switch from my primary account to the others, it just defaults back to the primary. I've purged the cache, I've signed out and signed in. This does not happen on Chrome, just Firefox, which is why I've brought it here.

If I change the URL of the mailbox

https://mail.google.com/mail/u/0/#inbox

to

https://mail.google.com/mail/u/1/#inbox

It will take me to another mailbox. I can then change that number to get to the others. But it shouldn't be that way. So ... what is going on? How do I fix it?

Asked by randee1 3 mhí ó shin

Answered by randee1 3 mhí ó shin

Autofilling password

Fire Fox has taken to auto filling my password on my brokerage account. This leaves the account available to anyone that can turn my computer on. I do not have a password… (tuilleadh eolais)

Fire Fox has taken to auto filling my password on my brokerage account. This leaves the account available to anyone that can turn my computer on. I do not have a password saved for the brokerage account and have the company listed to be excluded. This just happened in the last few weeks.

Asked by HowieE 3 mhí ó shin

Last reply by HowieE 3 mhí ó shin

* .pdf

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? … (tuilleadh eolais)

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? I want to read the pdf first and then decide what to do with it. This works similarly in Edge. FF is my main browser, I wouldn't want to change that, but I have too much garbage on my disk. every pdf is saved first, completely unnecessary.

Asked by Diabolo13 2 mhí ó shin

Last reply by jscher2000 - Support Volunteer 1 seachtain ó shin

Video won't play - how to debug ?

I can't play a video when logged into a website - see https://support.mozilla.org/en-US/questions/1371380 I'm sure it is not Firefox as I have also tried Chrome and Oper… (tuilleadh eolais)

I can't play a video when logged into a website - see https://support.mozilla.org/en-US/questions/1371380

I'm sure it is not Firefox as I have also tried Chrome and Opera; same problem. How can I debug this and find out why the video cannot be played ?

I see there is 'Remote Debugging' and 'Browser Console' under 'More Tools'. How do I use these or other tools to find out what is causing the problem please ?

Asked by oygle 3 mhí ó shin

Last reply by oygle 2 sheachtain ó shin

Particular PDF file has trouble uploading to Google Drive

I have one particular PDF file that is very difficult to upload to Google Drive, using Firefox 98.02 on my Mac Book Air 2017 laptop, running OS 11.6. The upload says tha… (tuilleadh eolais)

I have one particular PDF file that is very difficult to upload to Google Drive, using Firefox 98.02 on my Mac Book Air 2017 laptop, running OS 11.6. The upload says that it started, but never finishes. This particular PDF file uploads fine using the Safari web browser. It uploads fine using the Google Drive on the Desktop software. I've read the troubleshooting advice, cleared all history, cleared the cache, tried safe mode, refreshed the browser, reinstalled the browser, etc. etc. I might get this file to successfully upload once after doing all that, but after that it won't upload again. This behavior bothers me greatly. I seek advice here. Numerous other PDF files don't have this problem.

Asked by Alan.Wehmann1 3 mhí ó shin

Last reply by Alan.Wehmann1 3 mhí ó shin

  • Réitithe

How I can safely remove the “SaveFrom.net Helper” bookmark tab which has high jacked my Firefox Bookmarks.

Unfortunately, I downloaded “SaveFrom.net Helper” without reviewing it. Since downloading it I have been receiving a alerts from “McAfee WebAdvisor” about “dangerous page… (tuilleadh eolais)

Unfortunately, I downloaded “SaveFrom.net Helper” without reviewing it.

Since downloading it I have been receiving a alerts from “McAfee WebAdvisor” about “dangerous pages blocked”.

I was able to remove the “SaveFrom.net Helper” add on in Firefox, but am unable to remove the “Savefrom.net Helper” bookmark tab which has high jacked my normal Firefox Bookmarks.

I can no longer easily see my Firefox Bookmarks and have to keep opening the Firefox Application Menu, then select Bookmarks, then select Manage Bookmarks in order to see my bookmarks.

Can you please advise how I can safely remove the “SaveFrom.net Helper” bookmark tab which has high jacked my Firefox Bookmarks.

Asked by Philip47 3 mhí ó shin

Answered by Philip47 2 mhí ó shin

  • Réitithe

How do I stop that annoying url popping up at the bottom of my screen?

When I am watching a TV stream on my PC; when I hover on (some) pictures or videos, a supremely annoying pop-up url appears at the bottom of my screen. I have some learni… (tuilleadh eolais)

When I am watching a TV stream on my PC; when I hover on (some) pictures or videos, a supremely annoying pop-up url appears at the bottom of my screen. I have some learning problems and can not figure out the 'userChrome.css' method. I can not work with long streams of multiple overlapping instruction. I am not tech savvy. I do not understand 'layers' and stuff like that. I can do the 'about:config' thing, if anyone knows whether or not if I can fix it from there, I would be eternally grateful. Thanks.

Asked by mckendrick 3 mhí ó shin

Answered by -elison- 3 mhí ó shin

  • Réitithe

Cannot access one of my online bank accounts using Firefox.

Starting today, I cannot access my online bank account at Wells Fargo using Firefox (yesterday, I could). I can access this account using another browser and I can still … (tuilleadh eolais)

Starting today, I cannot access my online bank account at Wells Fargo using Firefox (yesterday, I could). I can access this account using another browser and I can still access another online bank account using Firefox. I tried clearing the cookies cache, but no joy there. TIA for any help on this matter.

Asked by Jon 3 mhí ó shin

Answered by jonzn4SUSE 3 mhí ó shin

No embedded video on BBC News wedsite

I've changed my anti virus from Kaspersky to Bitdefender, since doing so I've noticed that the embedded videos on the BBC News Site are no longer working in Firefox. Howe… (tuilleadh eolais)

I've changed my anti virus from Kaspersky to Bitdefender, since doing so I've noticed that the embedded videos on the BBC News Site are no longer working in Firefox. However, they do work in Microsoft Edge.

Asked by briandrysfilm 3 mhí ó shin

Last reply by jonzn4SUSE 3 mhí ó shin

I marked "Ask always" for Microsoft excel files, but Firefox always download them

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. I… (tuilleadh eolais)

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. In the download preferences I set all the Microsoft Excel entries to "Always ask", but every time that I try to see an Excel file (no download, just open with ...), this is automatically downloaded. I definitively don't want to download it. How can I change this behavior? P.S.: I realized right now that there is the same problem with .docx files and I don't know how many others file types.

Asked by luca.dgh 3 mhí ó shin

Last reply by jonzn4SUSE 1 mhí ó shin

  • Réitithe

how can I add content type .docx to General->Applications so I can print in yahoo preview pane

I want to be able to print my .docx files without saving them first. I went to General and Applications. .docx is not in the list, so I'm unable to select how it hand… (tuilleadh eolais)

I want to be able to print my .docx files without saving them first. I went to General and Applications. .docx is not in the list, so I'm unable to select how it handles these files. How do I add .docx to the list of content types?

Asked by shannon_k_shaffer 3 mhí ó shin

Answered by AliceWyman 3 mhí ó shin

  • Réitithe

Firefox Problems Accessing Websites

I've posted this problem before and did receive replies attempting to help. Unfortunately, the problem has continued for a long time (I think at least a year). I freq… (tuilleadh eolais)

I've posted this problem before and did receive replies attempting to help. Unfortunately, the problem has continued for a long time (I think at least a year). I frequently can't access websites (e.g. Yahoo Mail) using Firefox but can using Edge or Brave. With Firefox, I get the following error message:

"Secure Connection Failed An error occurred during a connection to login.yahoo.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

I had hoped that the problem would be solved by a Firefox update but that has not happened.

I also regularly get the message "No Internet Connection" while using Firefox but, when I use Edge or Brave while the error message is displayed, there is Internet connection.

I'm using the latest versions of Firefox and Windows 10 Pro.

I've used Firefox for many years and really don't want to have to switch to, say, Brave.

Ed

Asked by edrcpa 3 mhí ó shin

Answered by cor-el 3 mhí ó shin

  • Réitithe

Firefox Support for Windows 7 beyond Jan 2023

It has recently come to my attention that Mozilla may not continue to support Firefox browsers installed on Windows 7 computers after Jan. 2023, when the extended support… (tuilleadh eolais)

It has recently come to my attention that Mozilla may not continue to support Firefox browsers installed on Windows 7 computers after Jan. 2023, when the extended support for Windows 7 ends. Is that correct?

Will Firefox continue to work, but not receive security updates after that date?

Will Firefox still work on a Windows 7 computer that gets patches from 0Patch?

Thanks!

Asked by TaylorNorth2 3 mhí ó shin

Answered by James 3 mhí ó shin

  • Réitithe

Firefox failed to update after compatibility.ini modification

Hi! When Firefox 96.0 rolled out on my machine, I was surprised to see my old Firefox Quantum theme default to dark. I did not enjoy this new behavior, so I tried to down… (tuilleadh eolais)

Hi!

When Firefox 96.0 rolled out on my machine, I was surprised to see my old Firefox Quantum theme default to dark. I did not enjoy this new behavior, so I tried to downgrade to 95.0.2. After installing it, Firefox told me it couldn't load the user profile, as it was used on a newer version of Firefox.

I have no idea where exactly I read this, but some website contained an instruction to erase compatibility.ini and that would allow me to use the profile on older versions. Tried that and it actually worked. I did notice that, when Firefox tried to update, it would say it failed. I was hoping that, once I find a solution to the forced dark mode and I update Firefox, the problem would go away.

Fast forward a few weeks, I found AutoConfig and browser.theme.toolbar-theme option in about:config. So I updated Firefox manually and applied AutoConfig and my original problem was gone.

Fast forward more weeks, there is another update for Firefox. And Firefox was still unable to automatically update. So I tried reconstructing compatibility.ini, which I did fully. But Firefox still won't update.

At this point, it's been like 3 months with a crippled user profile and I must say I'm tired of updating Firefox manually.

Is there any way I can fix this profile? If not, what exactly should I copy over so all my preferences, cookies, addons and themes get carried over to a new one?

Asked by alexasergiu03 3 mhí ó shin

Answered by alexasergiu03 2 mhí ó shin

  • Réitithe

PDFs for "open with" are saved to desktop

Hi, for the long time when I have opened an PDF with external application, it was downloaded into system %TEMP%, then deleted after ext. app was closed. Very fine and exp… (tuilleadh eolais)

Hi, for the long time when I have opened an PDF with external application, it was downloaded into system %TEMP%, then deleted after ext. app was closed. Very fine and expected.

Since ca. few weeks such PDFs are now downloaded to Desktop - and not removed afterwards! It's quite annoying to clear them again and again. I've checked, my %TEMP% and %TMP% are set correctly and writeable.

Asked by vvk 3 mhí ó shin

Answered by vvk 3 mhí ó shin

Persistent issues with Google Drive/Docs

For the past several months, I've had increasingly worse graphical errors on Google Drive. At first it was only in a few documents, and now it's in every single document.… (tuilleadh eolais)

For the past several months, I've had increasingly worse graphical errors on Google Drive. At first it was only in a few documents, and now it's in every single document. These errors only occur on Firefox, no other browser. Text that I type is constantly blurry, oddly-sized, or oddly-spaced, with some letters touching while others have large gaps between them. I've also had some other small issues, like the document thinking that I'm two people and asking me if I want to see "the changes made my collaborators" when I'm the one currently typing (the documents aren't shared with anyone else, and there are never any changes beyond the ones I make), or showing my cursor highlighted with my name as if I were someone else watching myself type. It's made it more difficult for me to focus on work and I don't know what to do about it.

I've tried the following methods (most of them multiple times over the past months) to solve it, none of which worked: - Running the windows in safe mode - Uninstalling all add-ons and themes, clearing cookies and cache, and then restarting my computer - Uninstalling Firefox entirely, restarting my computer, then reinstalling it - Refreshing Firefox - Looking through pages like Firefox Task Manager and such (although the information there didn't really mean much to me, nothing looked out of the ordinary)

Does anyone have any ideas about what I can do about this? I was ignoring it for a while since it's still legible, but it's become really annoying, especially when it makes some words hard to read. Thanks in advance for the consideration. Here's a screenshot of a document with the weirdly-spaced, blurry text:

Asked by matilda27593 3 mhí ó shin

Last reply by jscher2000 - Support Volunteer 2 mhí ó shin

Automatic downloading of files

I know Firefox recently changed some settings regarding automatic downloading of files, but I need to know how to stop Firefox from automatically downloading .pdf files t… (tuilleadh eolais)

I know Firefox recently changed some settings regarding automatic downloading of files, but I need to know how to stop Firefox from automatically downloading .pdf files that I view. Sometimes I just want to view a pdf without downloading the file. Firefox keeps automatically downloading the file, then after viewing it, I have to manually delete. I don't to do this! I just want to view the file and if I want to keep it, I'll save a copy. This is extremely annoying! Can I change the settings so that the file won't automatically save to my computer? Thanks

Asked by robertinohio 3 mhí ó shin

Last reply by BJ 1 mhí ó shin

  • Réitithe

All my Bookmarks disappeared overnight?

Today, when I had turned on my pc, apparently Firefox had updated (?) my browser and ALL of my bookmarks are gone!?? I had copied my bookmarks from my other pc that had… (tuilleadh eolais)

Today, when I had turned on my pc, apparently Firefox had updated (?) my browser and ALL of my bookmarks are gone!?? I had copied my bookmarks from my other pc that had Windows 7 onto my new pc that has Windows 11 several months ago and haven't had any issues (with the bookmarks) - until today. Any help would be greatly appreciated!

Asked by individjewel 2 mhí ó shin

Answered by Infinity__ 2 mhí ó shin