Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
  • Cartlannaithe

A folder in Bookmarks disappeared AGAIN!

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying t… (tuilleadh eolais)

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying to find it and get no where. I have better things to do than trying to find lost Bookmark folders! How can I easily find the very important Bookmark folder quickly? Undo does not help.

Asked by Wayne Carpenter 1 bhliain ó shin

Last reply by cor-el 12 mí ó shin

  • Réitithe
  • Cartlannaithe

"Plugins will be installed shortly" but never actually install (Widevine + H264)

Hi, Problem as described in the title. I've read some similar questions and answers, but nothing ever helped. I already tried the following steps (none of them helped): -… (tuilleadh eolais)

Hi,

Problem as described in the title. I've read some similar questions and answers, but nothing ever helped.

I already tried the following steps (none of them helped): - Checking for updates - Toggling DRM on/off - Uninstall Firefox completely (delete profiles, too and so on) - Changing some DRM or Plugin related config in about:config like media.peerconnection.video.h264 (and of course reverting it after that) - Looking for XHR requests when toggling DRM on/off or visting a site with DRM content. I couldn't figure out what I'm actually looking for, though... - Switching off Firewall/Antivirus or the TLS filtering (Eset) for a moment - Looking for suspicious requests in some router protocols or dashboards or whatever

Thanks in advance!

Asked by Volatilize 1 bhliain ó shin

Answered by bvandyk 12 mí ó shin

  • Réitithe
  • Cartlannaithe

No Little Images on Google Images

All of a sudden, starting a few days ago, when Google Images showed the results of a search, it no longer displayed little pictures with them. Here are some additional f… (tuilleadh eolais)

All of a sudden, starting a few days ago, when Google Images showed the results of a search, it no longer displayed little pictures with them.

Here are some additional facts:

(1) The missing pictures are still there; you just can't see them. By that, I mean that if you use the mouse to hover over where the picture really is, the cursor changes its form to let you know that it is now over something clickable. And, indeed, if you click there, the program opens a window with the image in question in it.

(2) As far as I can tell, this is happening only with Google Images. For example, YouTube is still correctly displaying the little images for its suggested videos.

(3) I first encountered this behavior on my XP machine, so I thought it might be an XP-related problem. But then I went to my newer machine and discovered that exactly the same thing was happening under Windows 10.

(4) Then I thought it might be a Google Images problem. But then I went to Google Images using other browsers, on both my old machine and my new one, and Google Images worked perfectly normally with those two browsers.

(5) So that meant that it must be some sort of Firefox problem. I waited for it to be fixed by Mozilla, but it wasn't. Then I searched both the Web and the Mozilla "knowledge base" to see what other people were saying about this problem. There wasn't a word about it in either place.

(6) Therefore, I can only conclude that it is a My House problem. But even that doesn't seem to me to make any sense. Here's why:

  • (a) My two computers are running totally different versions of Firefox -- 52.9.0 (32-bit) "ESR" on the old machine [Mozilla won't let anybody running XP have a more recent version], and 80.0.1 (64-bit) on the new one.
  • (b) The machines cannot talk to each other. (They are not networked.)
  • (c) One might guess that some update arrived at both machines and that, regardless of operating systems, that update doesn't handle Google Images properly. But here are three problems with that theory:
    • (i) The Firefox application on the old machine receives no updates any more. The folks at Mozilla have been clear about that. (And it's confirmed by looking at the creation and modification dates on the files in its directory.)
    • (ii) On the new machine, Firefox tells me when it has an update that it wants to install. It had not done so shortly before this new behavior arose.
    • (iii) If the latest, updated version of Firefox 80.0.1 (the version on my new machine) suddenly cannot handle Google Images if the program is being run under Windows 10, I wouldn't be the only person who had been hit by this problem: there would be some comments about it on the Web or in the "knowledge base"

I am totally flummoxed. I've tried clearing the cache, turning off popup-blocking, opening Firefox in its Safe Mode, etc. Nothing helps.

edited for formatting -Andrew

Asked by icarp1 1 bhliain ó shin

Answered by jscher2000 1 bhliain ó shin

  • Cartlannaithe

Firefox crashing, even in safemode

Firefox is crashing and i can't even get into the crash reports or any pages. I cannot open it in safe mode. I have not tried the refresh option as I am not sure what … (tuilleadh eolais)

Firefox is crashing and i can't even get into the crash reports or any pages. I cannot open it in safe mode. I have not tried the refresh option as I am not sure what will happen. I have run a virus scan and there are no reports These are unsubmitted crash reports. I am not sure what app to use to open and read them. Thank you, Emmie

pending 3F4BF78F-6DFA-43E9-8832-55BC51910A11.dmp 47B8CA38-5B5F-43CD-AD9D-212912705BEA.dmp 47B8CA38-5B5F-43CD-AD9D-212912705BEA.extra 53BF2221-C43E-4B7E-8695-2703B0A83E98.dmp 65DA89DC-9189-4B19-9AA4-29AA750CC224.dmp 65DA89DC-9189-4B19-9AA4-29AA750CC224.extra 0327E3B4-029F-4A64-87E7-A657F1A9E1B3.dmp 7819FD38-5474-47A8-8B23-0D1D66A7BE1D.dmp B6EB60C1-A78B-4456-83C8-8B674F53219A.dmp B6EB60C1-A78B-4456-83C8-8B674F53219A.extra C521238C-6263-43BA-8C5E-0A365B7C0103.dmp C521238C-6263-43BA-8C5E-0A365B7C0103.extra D9EDA20E-8B5D-4A5A-AEC3-679BAB9B1AF2.dmp D9EDA20E-8B5D-4A5A-AEC3-679BAB9B1AF2.extra EAB65A10-DD47-41A8-951F-C7F2C0CD0164.dmp EF7090EE-AC41-4008-9DE4-D72F3BC99559.dmp EF7090EE-AC41-4008-9DE4-D72F3BC99559.extra F5F50D91-6A8A-47E9-B920-4EA1EA41E47B.dmp

Asked by scottnmari 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

I need to move the FF profile from a laptop to another but FF's been unresponsive for almost a week

I need to transfer my FF profile from a Sony to Lenovo. The hardest challenge should be moving from a Win 7 to a Win 10, but I'm not really worried about that. The huge p… (tuilleadh eolais)

I need to transfer my FF profile from a Sony to Lenovo. The hardest challenge should be moving from a Win 7 to a Win 10, but I'm not really worried about that. The huge problem is that for almost a week FF stopped pushing web notifications of any sort of any of the platforms I've authorized. Important (?) note: randomly a couple days ago the notifications started working for no reason, I wasn't doing anything in specific, just working. I took screenshots to see if the debugging - runtime: about:debugging#/runtime/this-firefox#serviceworkers and saw changes here and there but nothing that could shed light as to why this happened. Example: if the notifications working were all running or stopped but saying fetching or not fetching.. there weren't coincidences that IO could find anyway. I shut down the laptop, the next day the notifications were gone again and have been gone ever since. I think yesterday or the day before I downloaded FF again and ran it, but I don't think that did anything. I didn't uninstall it, I wasn't sure if doing so could worsen the problem in such a way I wasn't gonna be able to open FF at all. I know nothing about computers, any suggestion would be appreciated. I don't dare to move nor transfer anything to the new laptop afraid to keep having the same problem or worse in there too, not to mention I'm not familiar with it so I might have an ever harder time finding a work-around that could make something that doesn't work, work. My doubt is: whatever it is that is causing this defect, if I transfer this profile to the new laptop, will it continue to happen in there as well? Is it possible it's something wrong within the profile itself and if so what can I do to transfer all this data to the new laptop? I really need his profile. Is there anything I can do to know where this problem is coming from? Am I causing the problem unwillingly, but most importantly, will this keep happening in the Lenovo? Is there any way to troubleshoot this specific issue to make sure wtv it is, won't be transferred within the profile to the new laptop so it won't fail in there as well? Please let me know if you need more information, any tips would be appreciated

Asked by intr0uble 1 bhliain ó shin

Last reply by intr0uble 1 bhliain ó shin

  • Cartlannaithe

Can't login to YouTube, Error 405

Hello. I am having the same issue as another user, but they flagged their question as solved so I'm making a new one just in case. I can't login properly to YouTube, only… (tuilleadh eolais)

Hello. I am having the same issue as another user, but they flagged their question as solved so I'm making a new one just in case.

I can't login properly to YouTube, only in Firefox, even after clearing cache and cookies and disabling add-ons/running safe mode. I can login to my Google account, view my playlists and recommended videos (although the main page with recommendations only shows 5 lines of videos and when scrolling further is not loading). I can't make any edits, for example add videos to the "Watch Later" playlist, that require a login. When I click login, Google shows the 405 error "The request method GET is inappropriate for the URL /youtubei/v1/browse/edit_playlist. That’s all we know." or with other URL, depending on the action taken.

What can I do? Thank you.

Asked by yana k 1 bhliain ó shin

Last reply by sites 11 mí ó shin

  • Cartlannaithe

sending page to my phone doesn't

I use Send Tab to Device all the time. To my phone, my tablet, my work & home laptops. Except recently, the tab I send won't show up on my phone. Notifications are en… (tuilleadh eolais)

I use Send Tab to Device all the time. To my phone, my tablet, my work & home laptops. Except recently, the tab I send won't show up on my phone. Notifications are enabled. I can send from my phone to my work laptop. I can send from my work to home laptop. But to the phone, it says sent, and nothing ever arrives. Everything is synced. What else can I do?

Asked by Monica 1 bhliain ó shin

Last reply by jtwcallahan2 7 mí ó shin

  • Cartlannaithe

Firefox tabs keep crashing all the time

Recently my laptop was fixed by Dell (under warranty) and its motherboard was replaced. Since then tabs crash from time to time, a few time every hour. Sometimes upon ope… (tuilleadh eolais)

Recently my laptop was fixed by Dell (under warranty) and its motherboard was replaced. Since then tabs crash from time to time, a few time every hour. Sometimes upon opening a new URL sometimes while working. It writes "Gah. Your tab just crashed." Sometimes clicking "Recover" helps, sometimes it crashes again and I need to click it more times. It can happen in many varied sites: Whatsapp web, Google Docs, Gmail, eCommerce website and so on. I updated my Windows update, my Firefox and the graphic driver to the latest version, with no help. Here are a list of a few crashes happened during the last hour or two: bp-9de44d6a-3a90-4783-a7d3-c93180200922 bp-049c5dc5-b7fe-4833-aca2-a33c70200922 bp-d895ec6c-04d8-41c2-877f-85d720200922 bp-08c846e9-dd3a-4281-9d5d-72d8a0200922 bp-d476bbef-f778-4d8e-a764-f9d4f0200922 bp-22dce83a-48bb-45ad-9a0d-06cb40200922 Your help trying to find the problem and fix it is most appreciated!

Asked by jo23 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Cartlannaithe

University Student Portal Website Not Loading In Firefox, On My WiFi

I'm a university student and I use my 2019 MacBook Pro (16") as my school device. I have successfully used it before in the past but, about a month ago my school's studen… (tuilleadh eolais)

I'm a university student and I use my 2019 MacBook Pro (16") as my school device.

I have successfully used it before in the past but, about a month ago my school's student portal "ASAP" stopped working only on my Mac and only on Firefox and Safari while connected to my WiFi.

I realize these are very specific conditions but, I have spent hours upon hours troubleshooting to try and figure out by myself and with the help of Apple support and Spectrum (my ISP) support, the cause of this issue.

The site loads perfectly fine on my Desktop PC in Firefox (Windows 10) when connected via ethernet and wifi. The site loads perfectly fine when I connect my Macbook via hotspot to my cellphone (iPhone XS MAX). I have tried emptying the browser cache and data. I just don't know what to do. This issue isn't a huge hindrance but, I would very much like for the site to work on my laptop in the case that my pc quits or I can't get to my pc for whatever reason.

Is there anyone out there that's experiencing similar occurrences? Or has any idea what might be happening based on the information I've given?

I've attached some screenshots of what it looks like when trying to connect to the site through firefox, when it doesn't work, trying to connect to the website via Opera and it working. I go to the main site, select ASAP, which takes me to the login page, and then it should connect to the individual student section of ASAP.

Asked by JT 1 bhliain ó shin

Last reply by JT 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Opening attachments in Gmail

I'm using Gmail in Firefox 80.0.1. When there is a Word or .pdf attachment on a gmail message, clicking on the attachment opens the dialogue box attached below. Despite… (tuilleadh eolais)

I'm using Gmail in Firefox 80.0.1. When there is a Word or .pdf attachment on a gmail message, clicking on the attachment opens the dialogue box attached below. Despite checking the box, "Do this automatically for files like this from now on," the box continue to pop up with the next attachment on another email. Is there a way to make it "automatic?"

Asked by rsuchyta1 1 bhliain ó shin

Answered by jscher2000 1 bhliain ó shin

  • Cartlannaithe

Firefox not working at my electric company webite.

FF 80.0.1 (64) ADP Privacy Badger This is the first time that I noticed I am no longer using the 32 bit version. Have the terrible kinks been worked on/fixed? The strang… (tuilleadh eolais)

FF 80.0.1 (64) ADP Privacy Badger

This is the first time that I noticed I am no longer using the 32 bit version. Have the terrible kinks been worked on/fixed?

The strangest thing. Could not login to pay my bill at electric company. NO visible place to login. Went to site using IE and although slow, I could login and pay. Disabled ABP and PB.

What’s up?

Thank you.

Asked by CiaoBella1 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Printing Problems with Firefox

I have a new HP printer and I am using Firefox from a Windows 10 PC. I am plagued with Paper Mismatch errors when printing emails from Firefox. After a lot of trouble sho… (tuilleadh eolais)

I have a new HP printer and I am using Firefox from a Windows 10 PC. I am plagued with Paper Mismatch errors when printing emails from Firefox. After a lot of trouble shooting, I have found that this problem seems to be confined to Firefox, as it does not happen when using other browsers, e.g. MS Edge. I have tried resetting all Firefox printer settings and the problem still happens when opening Firefox in Safe Mode.

The print job stops with the error message Paper Size Mismatch after the 1st page, and printing will not continue or even move on to the next job until the error is cancelled from the printer's control panel. This means I have to be working next to the printer and cannot print remotely.

In the printing dialogue box under Printing Preferences, the paper size shows Letter, whereas I am using A4 in the printer, and this is the mismatch causing the problem. I can change the paper size in Printing Preferences from Letter to A4, but I have to do this for every job seperately as the paper size setting always reverts to Letter. This is totally impracticable.

Regretably, I will have to stop using Firefox unless there is a solution. Can anyone help me to change the paper size setting to always default to A4, please? Thanks in anticipation.

Asked by CSH 1 bhliain ó shin

Answered by jscher2000 1 bhliain ó shin

  • Cartlannaithe

Firefox repeats crashing on start

Hi I use regularly Firefox or Chrome on a Dell with Windows 10, used last time Firefox a few days ago, nothing wrong. Today I launched Firefox and immediately got Mozilla… (tuilleadh eolais)

Hi I use regularly Firefox or Chrome on a Dell with Windows 10, used last time Firefox a few days ago, nothing wrong. Today I launched Firefox and immediately got Mozilla Crash Reporter. Refreshed Firefox, same thing. Launched in safe mode, same thing. Disinstalled Firefox, reset machine, reinstalled it, got Crash Reporter again. Refreshed again, no luck. Tried safe mode, Firefox STARTS but crashes after a few monents showing Crash Reporter. Following instructions on Firefox website found the following crash report: Crash ID: bp-dfccbfd4-e7e5-4830-9c22-9f21e0200925 Chrome works regularly, Windows is up-to-date including optional updates. Thanks for help!

Asked by maurizio6 1 bhliain ó shin

Last reply by philipp 12 mí ó shin

  • Réitithe
  • Cartlannaithe

firefox awesome bar

In the latest versions of firefox I can't delete single items from the address bar drop down list. As it says here https://support.mozilla.org/en-US/kb/remove-websites-ad… (tuilleadh eolais)

In the latest versions of firefox I can't delete single items from the address bar drop down list. As it says here https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions#w_clearing-a-single-item-from-the-address-bar-history I should press Shift+Delete, but it DOESN'T work anymore.

Asked by bidenkoanton 1 bhliain ó shin

Answered by TyDraniu 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Disappearing bookmarks

About a year ago an update to Firefox erased all of my bookmarks. After painstakingly replacing them it happened again today with the latest update. How can I get them ba… (tuilleadh eolais)

About a year ago an update to Firefox erased all of my bookmarks. After painstakingly replacing them it happened again today with the latest update. How can I get them back?

Asked by knapan 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Google search

I have designated that opening a new tab opens Google. I would like the cursor to be in the search box on the page not in the address box. I'm sure this is new behavior… (tuilleadh eolais)

I have designated that opening a new tab opens Google. I would like the cursor to be in the search box on the page not in the address box. I'm sure this is new behavior for Firefox. It's annoying to start typing and then realize i'm in the address box typing in the middle of the address. How can I change it?

Asked by meonly 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

  • Réitithe
  • Cartlannaithe

Pop-up message: "this page is asking you to confirm that you want to leave - data you have entered may not be saved"

It happens often: I am typing into a text input form on a website, and the pop-up (see attachment) appears for no apparent reason. In other words, I did not deliberately … (tuilleadh eolais)

It happens often: I am typing into a text input form on a website, and the pop-up (see attachment) appears for no apparent reason. In other words, I did not deliberately try to abandon my text entries, but for some reason the browser believes I have. Perhaps this is down to the overuse of shortcuts and touchpad "gestures" in my Macbook? I don't know why it happens, but it does. My question only concerns what happens AFTER the pop-up appears.

The pop-up has two buttons: "Stay on page", and the DEFAULT "Leave Page".

I have lost hours of work (text entry) because the DEFAULT is to "Leave Page". Again, this may be "physically" due to the twitchy Apple products I use, but it could be avoided if the DEFAULT were set to "Stay on page".

That is my first question: How do I change the DEFAULT to "Stay on page"?

I am told that this pop-up is the product of JavaScript running in my browser. That's all well and good, but it's not clear to me whose script this is.

My second question: What is the SOURCE of the JavaScript producing the pop-up; i.e. is this sourced by Mozilla, or is it sourced by the website creators?

Asked by tmp003 1 bhliain ó shin

Answered by jscher2000 1 bhliain ó shin