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[Solved] Crash firefox. no Identifiant number

Hi, Since i upgrade the computers i have on my network to W10, i have big issues with firefox, even when the computers are not register on the domain. After the first lau… (tuilleadh eolais)

Hi,

Since i upgrade the computers i have on my network to W10, i have big issues with firefox, even when the computers are not register on the domain.

After the first launch of firefox evrythings good, but after it become imposible to open the software. I try evrythings i can find on the firefox internet sites. delete cache, reinstall firefox, try others version...

i try to get the ID of the crash report in "%APPADATA%\Mozilla\Firefox\Crash Report\submitted" but the file name "submitted" doesn't appear. so, i sent you the message i could fing in the "events" file finded in "Crash Report".

I'm not sure if the informations a send you is the good one, so if you have any question, please ask them and if you needed tell me where to find more information which can be usefull.

Sorry for my english, i'm french, i try the make me understandable. I hope i succeeded.

Firefox version : 77.0.1

Thanks for your reading ! :D

Here the information :

https://gitlab.com/BertrandToffolon/FirefoxBug/-/blob/master/Bug

Asked by b.toffolon 1 bhliain ó shin

Answered by b.toffolon 1 bhliain ó shin

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Can not watch video (Bug)

After Update, from 77.0 to 77.0.1 I am facing an issue. Now most of my YouTube videos are broken... I can hear but can not watch. It also happend with other websites. I r… (tuilleadh eolais)

After Update, from 77.0 to 77.0.1 I am facing an issue. Now most of my YouTube videos are broken... I can hear but can not watch. It also happend with other websites. I reset, reinstall, cleared cache, removed extension to fix the problem.. but no result.

Asked by Sudipan 2 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

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Firefox card failure

Hi there! My firefox suddenly stopped to show me pages. I don't know what's the reason of it, however it doesn't work either in a safe mode (without any additionals) or w… (tuilleadh eolais)

Hi there!

My firefox suddenly stopped to show me pages. I don't know what's the reason of it, however it doesn't work either in a safe mode (without any additionals) or without it. Also it doesn't work on 2 different windows accounts with different browser settings. I can't do anything there, and when I run the browser I can see the page content for about 2 secs, and then suddenly it crashes. When I refresh it again, I can still see the content for only a short while and it breaks again (image in attachment shows it). I'll be thankful for any help with that problem. I've suspected it's some kind of virus but anti-virus program doesn't detect anything.

Asked by dominik.klej 2 bhliain ó shin

Answered by FredMcD 2 bhliain ó shin

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Synced Tabs disappeared - is there a way to restore?

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident… (tuilleadh eolais)

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident (as if out of a comedy movie - the roommate's cat knocked a full bowl of cereal onto the old laptop) effectively destroyed the old machine. Thankfully, Firefox Sync meant that everything I had been working on appeared when I got the new machine fully functional...until I logged on to Firefox this evening to find my Synced Tabs empty with just a "Want to see your tabs from other devices here? Connect Another Device" message.

The old device is toast...I don't know if it will even turn on again, much less function enough to sign into Firefox. Synced Tabs was also working just fine for a solid week until it just up and disappeared. Is there some way to restore these? I know it's my fault for relying/expecting Sync to always be there and not backing up the links I had open immediately, and this is a mistake I won't make again...but I'd really love to not lose everything I had open.

Thank you very much in advance for any help or suggestions.

Asked by MBramnik 2 bhliain ó shin

Answered by Shashank Shekhar 2 bhliain ó shin

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On screen keyboard no longer pops on Surface with FF 77.0.1

After upgrading to FF 77.0.1, the on screen keyboard (OSK) no longer pops up when touching input fields. Not on websites and not in the FF search box. This occurs on 2 … (tuilleadh eolais)

After upgrading to FF 77.0.1, the on screen keyboard (OSK) no longer pops up when touching input fields. Not on websites and not in the FF search box. This occurs on 2 Surface devices - a Pro5 and a Go - both at current Windows updates. Both have been using prior FF versions happily for some time. Manual start of the keyboard does allow keyboard entry (it's just a nuisance).

The about:config OSK settings show:

ui.osk.debug.keyboardDisplayReason is showing "AIOSKIDM: failed reading value of regkey."

True for ui.osk.detect_physical_keyboard and ui.osk.enabled False for ui.osk.require_win10 No value for ui.osk.on_screen_keyboard_path

Any ideas of what to try?

Asked by mike.mcquaid 2 bhliain ó shin

Last reply by mike.mcquaid 2 bhliain ó shin

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Re Privacy and Security options keep changing

Hi When I log out of Firefox and then log in again the settings that I want have changed themselves. I want the following settings to remain but they don't. Logins and Pa… (tuilleadh eolais)

Hi When I log out of Firefox and then log in again the settings that I want have changed themselves. I want the following settings to remain but they don't.

Logins and Passwords Ask to save logins and passwords for websites Autofill logins and passwords Save History

All the logins and passwords that I want to keep appear in the list and most of the websites still log in as normal BUT there are a couple who insist I re-enter username and password and I don't want to keep having to do this. I have tried clearing all cookies and saved log ins for the problem websites and then re entered them after ticking the login/password option and it works fine. However when I end Firefox and then log in again these websites then insist I re enter everything. I have even deleted version 81 and managed to re-install an earlier version but that still fails.

Asked by Ian T 1 bhliain ó shin

Answered by FredMcD 1 bhliain ó shin

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Firefox using excessing cpu resources also just tonight Adblock Plus addon doesn't allow pages to load

Anyone else notice excessive cpu usage with Firefox 77.0.1? It's been going on for the past week. 17.6-27% cpu usage just sitting here on the support page only after a fr… (tuilleadh eolais)

Anyone else notice excessive cpu usage with Firefox 77.0.1? It's been going on for the past week. 17.6-27% cpu usage just sitting here on the support page only after a fresh restart of the computer.

I also just noticed tonight not a single page would load. Switched to trouble shooting which disables the addons and pages loaded. Closed the browser and opened it again to be in normal mode and started disabling addons. The one I disabled to get pages to load again was Adblock Plus. Go figure of all the addons this is the one that is going to kill the browser from loading anything. I've already sent a report for this on the addon itself not sure what else to do there other then enjoy a bunch of adds for a while.

The one that concerns me more is Firefox just sucking away at the power for no reason at all. I can fill the top bar with tabs normally and not be using this much cpu. I would say it has developed a memory leak of sorts or something considering it's using 0 disk and network activity yet currently is using 18.4% cpu and 635MB memory for this single page being open.

Asked by scgt1 2 bhliain ó shin

Last reply by ARMAN KHAN 2 bhliain ó shin

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Logging in - everytime?

Maybe my request is very weird. But ever since the new firefox/mozilla revamp, I am told I have to log in each time I use firefox. I don't know why and what benefits. Its… (tuilleadh eolais)

Maybe my request is very weird. But ever since the new firefox/mozilla revamp, I am told I have to log in each time I use firefox. I don't know why and what benefits. Its time consuming as after the log in, I need to get a code from my emails and so on. It is really annoying to do this. Or am i doing something wrong and have missed something? Anything will help before I start disusing firefox due to these extra steps. Thanks for tips. Peter

Asked by peterkakucska 1 bhliain ó shin

Last reply by FredMcD 1 bhliain ó shin