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Firefox Installer gives error "VCRUNTIME140_1.dll was not found"

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies… (tuilleadh eolais)

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies on.

I then attempted to start Firefox, getting the error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem."

I uninstalled, following the clean install directions, and deleting the "Program Files/Mozilla Firefox/" directory.

Then, I ran the Firefox Installer, newly downloaded, and when running it, it gives the same error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem." Selecting "Restore Defaults" has no effect either way. The installer then appears to complete in the background, and the Firefox directory is created, along with the executable.

When I run Firefox.exe, it seems to load the program, but any address I type in fails to begin loading. This includes websites (www.google.com) and help/utility pages (about:config). I'm therefore unable to change any settings within Firefox.

I then tried re-installing the "Visual C++ 2008" and "Visual C++ 2015-2019" packages in an attempt to restore that DLL, but that had no effect after repeating the same steps above (clean uninstall, re-install). Which VC++ Redist Package should I be re-installing? Ideally, I should be able to just get a copy of VCRUNTIME140_1.dll and place it where Firefox is looking for it.

Asked by trevorawestphal 1 bhliain ó shin

Answered by trevorawestphal 1 bhliain ó shin

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Firefox now saves files that I only wanted to open

After today's update to version 98 Firefox keeps saving files to the Downloads folder when I don't want it to, I just want to open them, but not keep them, with this new … (tuilleadh eolais)

After today's update to version 98 Firefox keeps saving files to the Downloads folder when I don't want it to, I just want to open them, but not keep them, with this new behaviour the Downloads folder keeps filing up with useless clutter.

For example, before the update, when I downloaded a .zip file, a pop-up would show up asking if I wanted to save the file or open it with an application. If I chose to save it it would be saved to the Downloads folder, and if I chose to open it nothing would be saved to the Downloads folder.

After the update, when I download a .zip file, Firefox always saves the file to the Downloads folder, even if I choose to open it.

Can you please tell me if there is a way to make Firefox behave like in the previous version?

Asked by bayus.firestorm 2 mhí ó shin

Answered by bayus.firestorm 2 mhí ó shin

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Why is the 78.0.1 download for MacOS called "Firefox 78.0.1esr.dmg" and not "Firefox 78.0.1.dmg"?

I got the pop-up about FF 78.0.1 so went to https://www.mozilla.org/en-US/firefox/78.0.1/releasenotes/ and clicked on "Download Firefox" (https://www.mozilla.org/firefox/… (tuilleadh eolais)

I got the pop-up about FF 78.0.1 so went to https://www.mozilla.org/en-US/firefox/78.0.1/releasenotes/ and clicked on "Download Firefox" (https://www.mozilla.org/firefox/download/thanks/). The download dialogue (image attached) that appeared said that it wanted to download "Firefox 78.0.1esr.dmg". The "esr" in the filename surprised me, as I'm not on any ESR release train. Why is it named that and not "Firefox 78.0.1.dmg", similar to its predecessors?

Asked by Steve Chessin 1 bhliain ó shin

Answered by Steve Chessin 1 bhliain ó shin

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Restore old version of Firefox and profile

I was running just "regular" Firefox on my Windows laptop. Yesterday my help desk had me upgrade to Firefox Extended Support Release to install a corporate email security… (tuilleadh eolais)

I was running just "regular" Firefox on my Windows laptop. Yesterday my help desk had me upgrade to Firefox Extended Support Release to install a corporate email security certificate. I did not know when I installed this version of Firefox that it would overwrite my existing browser, and when it did, I lost all of my add-ins, extensions, bookmarks, etc. I'm hoping to be able to restore my old profile with all of the existing data I had. If I have to "downgrade" to regular Firefox I think that's fine since I just needed the ESR to install the security cert and that's complete now.

I looked on the about:profiles page and I have two other profiles, default and june19 (I presume the latter is from June 2019?), but I don't know how to determine which one is the preferred one. When I clicked Launch profile in new browser, it instructed me to create a new profile to protect my information and I hesitated to do that because I'm trying to restore an old profile, not create a new one. In case you can't tell, I'm not an advanced software user, so give instructions like you would to a 5-year-old or your grandma... lol. Thanks in advance!

Asked by amy.enderson 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Google drive files not downloading in Firefox Browser

I am using Firefox Browser V81.0 (64-bit) on MacOS Catalina and I'm experiencing issues with downloading files specifically from Google Drive. I can download other files … (tuilleadh eolais)

I am using Firefox Browser V81.0 (64-bit) on MacOS Catalina and I'm experiencing issues with downloading files specifically from Google Drive. I can download other files using Firefox, but it doesn't work when using GDrive. I know it's an issue with Firefox because I've tried downloading the GDrive files using Safari and it's fine.

What happens is I'll click download and then there is no prompt that asks me if I'd like to download the file.

I also looked at this thread and followed the troubleshooting measures (including clearing the browser cache and starting Firefox in Safe Mode), but it did not solve the problem: [https://support.mozilla.org/en-US/que.../1157677]

I've also tried un-installing/re-installing Firefox. And I have my adblocker disabled for Google Drive.

Any suggestions for how to resolve the problem?

Asked by averagehuman 1 bhliain ó shin

Answered by averagehuman 1 bhliain ó shin

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Firefox new for an XP laptop

I need to install Firefox NEW on an XP laptop. I need the (newest) old version that will install on the XP downloaded to THIS (Windows 10) computer and "Sneaker-netted" t… (tuilleadh eolais)

I need to install Firefox NEW on an XP laptop. I need the (newest) old version that will install on the XP downloaded to THIS (Windows 10) computer and "Sneaker-netted" to the XP. Then I presume I will be able to download the NEWEST version that will run under XP and do the upgrade. What I received was indistinguishable from the most current version, when I tried to get 43.0.1. Help?

Asked by GooRoo 1 bhliain ó shin

Answered by James 1 bhliain ó shin

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HTML5 player for windows xp 32 bit sp3 Firefox 52.9.1 ESR

Hello,I have Windows XP 32 bit with service pack 3 and Firefox 52.9.1 ESR browser. Now that adobe flash player is history I can't play videos online that are not on youtu… (tuilleadh eolais)

Hello,I have Windows XP 32 bit with service pack 3 and Firefox 52.9.1 ESR browser. Now that adobe flash player is history I can't play videos online that are not on youtube. I can still watch youtube videos.

Is there a HTML5 video player or something else I can install on this old system that will work or is that not possible? I know it's an old system but it still does the job.

Thanks.

Asked by adm 1 bhliain ó shin

Answered by James 1 bhliain ó shin

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Import .CSV file to password manager

Read support article about importing username and password info direct from .CSV file. I see at the bottom of that article that if no such option presents (Import from fi… (tuilleadh eolais)

Read support article about importing username and password info direct from .CSV file. I see at the bottom of that article that if no such option presents (Import from file), I am to ensure that signon.management.page.fileImport.enabled is set to true. I don't see that operator within the listing of configuration options. I can create that operator and set it to true, but that doesn't make the 'import from file' option appear in the three dot drop down menu within the Logins and Passwords page. Has the title or location of the fileImport operator changed, been moved?

Asked by bradloberg 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Firefox for Mac/OS 10.11.6 (Mac/OS X El Capitan

For unfortunate reasons too tedious and mundane to discuss here, I am stuck with Mac/OS 10.11.6. I am looking for a version of Firefox that will run under that version o… (tuilleadh eolais)

For unfortunate reasons too tedious and mundane to discuss here, I am stuck with Mac/OS 10.11.6. I am looking for a version of Firefox that will run under that version of Mac/OS. I did the basic research and was directed Firefox version 78. After that, I was directed to the Extended Support Release. When I downloaded and ran that, I was directed to the Apple App Store where no version of Firefox could be found. Where to next?

Can someone offer me a link to a version of Firefox that I can download and run on Mac/OS 10.11.6? Please.

Asked by kim_grossman 9 mí ó shin

Answered by FredMcD 9 mí ó shin

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Help! Need to move Bookmarks, Extensions & Add-Ons to another Mac

My present iMac is failing rapidly and I will be replacing it with a new Mac very. I do not have a Time Machine backup. The only info I really need is how to copy off, to… (tuilleadh eolais)

My present iMac is failing rapidly and I will be replacing it with a new Mac very. I do not have a Time Machine backup. The only info I really need is how to copy off, to an external drive, all the bookmarks and bookmark structure), extensions, and add-ons I have added to Firefox, and then add them to Firefox on my future Mac.

Do I just copy the Firefox app to the external drive? I looked in the Macs' base system Library and Preferences, and in my User files, but I do not see anything related to Firefox.

My old (current) and failing Mac is running the latest version of Catalina,

Thanks for any info!

Asked by fastdude 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Disable download panel automatically opening?

My job requires me to download and open files in new tabs consistently. However, when I download these files, I don't want the download panel to obscure my vision. Can I … (tuilleadh eolais)

My job requires me to download and open files in new tabs consistently. However, when I download these files, I don't want the download panel to obscure my vision. Can I disable it?

Asked by thetitansilva 2 mhí ó shin

Answered by TyDraniu 2 mhí ó shin

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Firefox is persistently putting downloads in the wrong location (1-16-21)

I am currently on Firefox 84.0 on Windows 10. Every time I download any type of file, Firefox puts the file inside of (C:) > Users > tmmor > AppData > Local &… (tuilleadh eolais)

I am currently on Firefox 84.0 on Windows 10.

Every time I download any type of file, Firefox puts the file inside of (C:) > Users > tmmor > AppData > Local > Temp. This is extremely frustrating because I have to manually move the files to my 'Downloads' folder every time I download a new file. I have changed my settings numerous times. In Options > General > Files and applications. I have selected the "Save files to" and I have changed it to many different locations and my files still end up in (C:) > Users > tmmor > AppData > Local >Temp. I have even resorted to selecting the setting "Always ask you where to save files." After closing and reopening the browser, I try to download something and Firefox never prompts me to select a download location (Contrary to my settings). Firefox just automatically downloads the file and puts it in (C:) > Users > tmmor > AppData > Local > Temp.

After looking for solutions online I have went into "about:config" and I found out that "browser.download.dir" was already set to "C:\Users\tmmor\Downloads" (My intended location) and "browser.download.lastDir" was already set to the same location. I have also set "browser.download.useDownloadsDir" from false to true. Firefox still puts my downloads into (C:) > Users > tmmor > AppData > Local > Temp.

I am also the administrator on my device. I am not aware of any windows settings that are blocking Firefox from putting my downloads into my "Downloads" folder. Microsoft Edge and Google Chrome put my downloads into my "Downloads" folder every single time I download something, why cant Firefox do the same?

I also do not believe that any of my extensions or plug-in's are causing this issue, I have very few extensions and plug-in's.

Firefox is persistent at saving my downloads to (C:) > Users > tmmor > AppData > Local > Temp. I have never gotten Firefox to save my downloads to my intended location (The downloads folder). Can anyone please instruct me how to resolve this issue. This is my last resort to solving this problem, nothing has worked for me. Thank you for your time, this experience has been stressful for me.

Asked by Timothy Morgan 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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How to disable automatic updates (in firefox 88) ?

Hi, I am an old-timer and one update per one or two years is enough. Are automatic updates at last disabled in firefox 88 ? I tried about:config but it is too much compli… (tuilleadh eolais)

Hi,

I am an old-timer and one update per one or two years is enough. Are automatic updates at last disabled in firefox 88 ? I tried about:config but it is too much complicated, I am nearly retired.

Perhaps could you deliver forefix, the nice-to-have version of firefox that don't bother with updates.

Asked by tajz@eu 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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How can I disable update notification?

I am using Firefox Nightly. It receives updates every day, but most of the time I cannot restart Firefox as soon as update is available. I want to delay it till next natu… (tuilleadh eolais)

I am using Firefox Nightly. It receives updates every day, but most of the time I cannot restart Firefox as soon as update is available. I want to delay it till next natural restart (ex.: night), however, Firefox shows notification about the available update. It's a minor issue, but seeing notification every day and having it to close every time gets annoying very quickly. I want to disable update notification but keep automatic updates. How can I do this?

Asked by Zaoshi 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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how to transfer firefox from an old harddrive to a new harddrive on the same computer

I recently installed an SSD with a new install of Windows and Firefox. I still have the old hard drive with Windows and Firefox installed on it in the same computer. I am… (tuilleadh eolais)

I recently installed an SSD with a new install of Windows and Firefox. I still have the old hard drive with Windows and Firefox installed on it in the same computer. I am trying to transfer the data (like passwords, bookmarks and other stuff like that) from the old versions to the new versions, but am having troubles finding how.

How do I get the new Firefox to look at the old hard drive to find the data?

Asked by dede21 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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How to Export Logins and Passwords on Firefox running 78.10.1esr (64-bit) on Mac

Hello community, would anyone kindly help me with this issue I'm facing? How do I export Logins and Passwords on Firefox running 78.10.1esr (64-bit) on a Mac. The export … (tuilleadh eolais)

Hello community, would anyone kindly help me with this issue I'm facing? How do I export Logins and Passwords on Firefox running 78.10.1esr (64-bit) on a Mac. The export funtion is not available here and I know the this option is only available on 79 and after, but I'm using a mid 2012 Mac Pro running 78.10.1esr. Is there any way I could still export the logins?

Thank you kindly.

Asked by emiel1234 12 mí ó shin

Answered by FredMcD 12 mí ó shin

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Firefox Lockwise doesn't show "Import from file" or "Import from another browser" options

Hi! I'm trying to import my passwords from Chrome and I can't because there isn't the option, like it is described in this tutorial. https://support.mozilla.org/en-US/kb/… (tuilleadh eolais)

Hi! I'm trying to import my passwords from Chrome and I can't because there isn't the option, like it is described in this tutorial. https://support.mozilla.org/en-US/kb/import-login-data-file

What can I do?

Asked by jjpv151088 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Dark Theme

Yesterday my firefox updated to version 96.0. It changed to screen to dark theme. I prefer the light theme and need help to change it back. Thanks Email me at [email]@… (tuilleadh eolais)

Yesterday my firefox updated to version 96.0. It changed to screen to dark theme. I prefer the light theme and need help to change it back. Thanks

Email me at [email]@Hotmail.com.

Asked by mmathe8 4 mhí ó shin

Answered by artur6912 4 mhí ó shin

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How do I move Firefox to a new PC

Hi, I want to move Firefox to a new PC. I know there are many guides on how to do that, but what I'm most concerned about are my open windows and Tabs. How do I preserve … (tuilleadh eolais)

Hi, I want to move Firefox to a new PC. I know there are many guides on how to do that, but what I'm most concerned about are my open windows and Tabs. How do I preserve those on the move?

Thank you.

Asked by mschwage 1 bhliain ó shin

Answered by Mamoon 1 bhliain ó shin