Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist

Volume asjustment

Whenever I log on to my bank's web site, I'm sent an audible signal that invites me to start a chat session with a bank agent. The problem is that the audible alert is so… (tuilleadh eolais)

Whenever I log on to my bank's web site, I'm sent an audible signal that invites me to start a chat session with a bank agent. The problem is that the audible alert is so loud that it startles me. This is very annoying. I called the bank's help line and was told there was no way they could adjust the sound volume. I would like to know if it's possible for Firefox to decrease the volume for that web site.

Asked by Gino Pipia 4 mhí ó shin

Last reply by TechHorse 2 sheachtain ó shin

Youtube Firefox SLOW

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and t… (tuilleadh eolais)

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and then it plays. I cleared my cache, history, data...etc everything from Firefox. That seemed to help for a bit. Then it just resulted back to being slow. It's just in Firefox. I played videos in Edge. It was fine. No issues. It's just FireFox. It started most recently too. It wasn't happening a week ago. I even tried going back to an old version of Firefox. Didn't help. Anyone know how to fix? Not using ad blockers either FYI. I just want videos to play normally and fast.

Asked by boohere21 1 mhí ó shin

Last reply by TyDraniu 3 seachtaine ó shin

convert jpg into pdf

I used to (not long ago) convert jpg images into pdf, which works well for various applications. I am having a glitch in making the conversion now. My Firefox version i… (tuilleadh eolais)

I used to (not long ago) convert jpg images into pdf, which works well for various applications. I am having a glitch in making the conversion now. My Firefox version is 123.0.1. Is there a reasonable workaround?

Asked by archatty 4 mhí ó shin

Last reply by Zeeshan Kundi 1 mhí ó shin

can't open messages.google.com

I used to have no problem opening messages.google.com/web/conversations to link my messages to my Pixel phone. Just recently the site will not open in Firefox. Not an err… (tuilleadh eolais)

I used to have no problem opening messages.google.com/web/conversations to link my messages to my Pixel phone. Just recently the site will not open in Firefox. Not an error message, it just won't open the page.

Asked by Jeff 2 mhí ó shin

Last reply by jonzn4SUSE 2 mhí ó shin

Firefox stops audio playback when on a teams meeting while using a BT headset. Is there a way to prevent firefox from stopping audio playback?

I was on a teams meeting because I wanted to do a study session with someone on another country. As part of the homework I needed to do, I needed to listen to some audio.… (tuilleadh eolais)

I was on a teams meeting because I wanted to do a study session with someone on another country. As part of the homework I needed to do, I needed to listen to some audio. I changed my windows audio devices to output through the Communications device for the headset. Then I played the audio on a tab. The audio played for a few seconds before stopping again.

I understand that this is behaviour intended to let you take a call or meeting without having to manually pause any open tabs you might not have at hand, but I would like Firefox to understand I really want that audio to play without thinking it knows better. Is there any way to disable this behavior?

Asked by ardyvee 4 mhí ó shin

Last reply by Patiphon Sasungnern 2 mhí ó shin

Two gmail accounts

I have logged out of one Gmail account and want Firefox to use another, but Firefox ignores the one I want to use. How do I get Firefox to recognize a certain Gmail acco… (tuilleadh eolais)

I have logged out of one Gmail account and want Firefox to use another, but Firefox ignores the one I want to use. How do I get Firefox to recognize a certain Gmail account so I can receive mail?

Asked by glassguru1345 2 mhí ó shin

Last reply by cor-el 2 mhí ó shin

firefox extension can't read and change data on this site

why can't I use the lingq importer extention? I get a message for all my extentions that says: firefox extension can't read and change data on this site. It's preventing … (tuilleadh eolais)

why can't I use the lingq importer extention? I get a message for all my extentions that says: firefox extension can't read and change data on this site. It's preventing me from using the LingQ importer extention.

Asked by ElJay1951 3 mhí ó shin

Last reply by jscher2000 - Support Volunteer 3 mhí ó shin

Disable Constant Pop Up add "outlook.live.com" as an application for mailto links

The 'add "outlook.live.com" as an application for mailto links' keeps popping up continuously after I click to X to delete the banner message. How do I disable it? Firef… (tuilleadh eolais)

The 'add "outlook.live.com" as an application for mailto links' keeps popping up continuously after I click to X to delete the banner message. How do I disable it? Firefox should have a "don't remind me again" option. I do not want to add mailto links or make any changes. Thank You!

Asked by memig 3 mhí ó shin

Last reply by jscher2000 - Support Volunteer 3 mhí ó shin

bookmark backups not working on one device

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them … (tuilleadh eolais)

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them if anything goes wonky. My phone and Windows laptop both show all the same bookmarks as the Mac. However, if I go to Manage Bookmarks to restore them on the Windows laptop, it shows many backups have occurred but only 5 bookmarks have been backed up. I have signed out of Firefox on all devices and signed back in. The Windows laptop did one correct backup showing the 120 or so bookmarks, and then every subsequent backup shows only 5 again. After a few weeks, the "correct" backup has been overwritten and is gone.

Anybody know what I can check to make the Windows laptop backup my bookmarks correctly?

Asked by tcpear32 4 mhí ó shin

Last reply by cor-el 3 mhí ó shin

Decryption tool for passwords in Firefox

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software th… (tuilleadh eolais)

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software that wasn't functioning correctly. Mercifully, I have had Microsoft support working on recovering my data, which has proved a tremendous task. 4 months and counting.


We have now finally managed to recover my passwords for my browsers, but they are encrypted. Microsoft Support have therefore asked if Mozilla do a decryption tool as they cannot open the file without it being decrypted first. If I was using Microsoft Edge, they would have been able to assist as that is a Microsoft product, but as Firefox is a third party application, they've asked for assistance. By the way, these are NOT scammers or hackers 'helping' me, but Microsoft support and I get everything emailed about our support etc.

Thanks in advance.

Asked by darrenallen73 4 mhí ó shin

Last reply by TechHorse 3 mhí ó shin

Amazon Search has disappeared from browser and not included in list of search engines. I want amazon.uk not U.S.

Amazon search has disappeared from browser and not included in list of search engines. I want amazon.uk not U.S. and I do not know where about:config is. … (tuilleadh eolais)

Amazon search has disappeared from browser and not included in list of search engines. I want amazon.uk not U.S. and I do not know where about:config is.

Asked by tehwalker 4 mhí ó shin

Last reply by jscher2000 - Support Volunteer 4 mhí ó shin

You've compromised the passwords yourself

Hi Every single one of my passwords is compromised according to you. Therefore I think the data breach is with Firefox . I have set up several unique passwords recently -… (tuilleadh eolais)

Hi Every single one of my passwords is compromised according to you. Therefore I think the data breach is with Firefox . I have set up several unique passwords recently - how are they breached so soon? And why every single one. It is very suspicious. Regards Caroline

Asked by cazzyguy 3 mhí ó shin

Last reply by jscher2000 - Support Volunteer 3 mhí ó shin

What and where is my Security Key and how do I touch it?

Please see the attached image. Firefox believes I have a security key. What is a security key? Where do I find it? Why does Firefox think I have one? And why is the… (tuilleadh eolais)

Please see the attached image.

Firefox believes I have a security key.

What is a security key? Where do I find it? Why does Firefox think I have one?

And why is there no helpful information to explain this confusing UX?

Asked by kurrent93 3 mhí ó shin

Last reply by zeroknight 3 mhí ó shin

Unify the operation logic of opening links and bookmarks in the background

To open a link of a website in the background tab is CTRL+click, why is it that to open a bookmark of the bookmark toolbar in the background tab is CTRL+shift+click. It i… (tuilleadh eolais)

To open a link of a website in the background tab is CTRL+click, why is it that to open a bookmark of the bookmark toolbar in the background tab is CTRL+shift+click. It is confusing! A bookmark is a link! For comparison, both of them are CTRL + click in chromium. BTW, there is no explanation in advanced configuration preferences.

Asked by Heporis 3 mhí ó shin

Last reply by cor-el 3 mhí ó shin