Firefox Community Forum

I deleted the Google search app, and attempted to acquire Firefox, but I get a message that something happened and the download was incomplete. I have tried reloading the app and keep getting the same message.

Hello,

I have a paid subscription to Mozilla's VPN service, but need to temporarily suspend/cancel the subscription. When I go into settings there is no subscription listed though my bank shows that I have been paying the monthly $4 charge for many months. How do I cancel the subscription?

I have no desire to interact with Google, Bing, or Perplexity, and as a rule I don't want outside parties (such as Firefox/Mozilla) deciding for me which search engines or other service providers I see advertising for. (And yes, seeing that "G" logo somewhere is advertising for Google.) I'm assuming that these companies are paying to be pre-loaded as search providers in Firefox, and I understand that Firefox needs this financial support if it's going to continue providing a browser.

After upgrading, I've always gone into the settings and removed these search providers - I don't want to see them offered as search options, and to be honest, I don't even want to see their names in the settings screens.

Now with Firefox 152, I find that I'm not able to delete these pre-loaded search providers anymore. I can turn off a switch to disable them, but there's no way to totally delete them from the list anymore. There's even a [in the documentation] which explicitly says that the pre-loaded search providers cannot be removed, only hidden.

'WHY can I not delete them?

Is there a technical reason, i.e. would the browser stop working if they were removed? Are some companies paying extra to not be delete-able, and it just happens that every one that's pre-loaded in Firefox 152 decided to pay the extra money? Or did Mozilla just make an arbitrary decision to reduce the level of control that users have over their own browsers?

When I use Facebook with my Firefox browser the site just has to many issues. The site keeps hanging up and just sort of stalls out when I try to access messages and notifications that I download from the site. I took the suggestion of clearing my cache. That did nothing. Clearing my history didn't make a difference either. Being this problem doesn't happen with Chrome or Safari, it must be a Firefox problem. So, what more can I do to make using Facebook with Firefox a better experience? Sure would appreciate help.

I couldn't see password management page. To be specific, I click the "password" option in the top right corner lists. Normally it will show all the website that firefox saved, but now I couldn't see anything except frame. I will upload the interfance that I see. this problem happend since an update. And problem contines after several patches. The firefox version that I use is "153.0.3(64-bit)" please help!

Today all of a sudden the size of tabs, toolbar, and sidebars on Firefox became so tiny that I cannot read them anymore. And although I can adjust the font size of each page I cannot do the same for the tabs, toolbar and sidebars. It has become unusable to me this way. I need a magnified glass to see what tabs I have open, to search or access the toolbar and sidebars. I hope you can tell from the screenshot how tiny they have become. Please help.

DRM nags are back ! I am very suspicious of this ! Stopping FF DRM nags yields NO search results -- but used to. Zero searchable information in the Mozilla databases. What a search for DRM nags does yield is LOADS of outrage (see attached) against FF. I am getting a VERY, VERY suspicious. Before FF tries to monetize more functions -- FIX THE LEGACY ISSUES !!! One thing after another, all week, month and year. 'Upgrades' of the browser induce panic and fear these days. "What will break next ?". You people need to look at shrinking market share and growing outrage and have a Come-to-Jesus moment ! Pawning off 'support' on volunteers is about as cynical as I have ever seen. No useful answers for weeks to many things I have posted since migrating machines to Win 10/FF 15x.

Glad I did that search ! "Back in February, Mozilla changed Firefox's Terms of Use and Privacy Notice for the worse. Mozilla removed a longstanding FAQ promise – Nope. Never have, never will" – regarding the sale of your personal data to replace it with a less definitive pledge" to "protect your personal information." Would it surprise you to know that a few weeks later, Mozilla announced that AI would be its top priority in 2025? I note that this was listed above privacy." Where the Hell is the AI Plague going to get a broken browser ? Look at those damn search results ! Gazillions of posts by fed-up users and vastly shrinking market share.

Looking for an exit now...

Added by FF - poor move on FF part. Unlike others, can't be removed any of the "traditiona" about: methods.

Need to have it go - we DO NOT want this used here.

When I install FireFox, it automatically installs onto my desktop. My desktop is not for executables. it is for shortcuts to executables installed elsewhere. How can I make FireFox install somewhere other than my desktop.

So I know these websites are kind of crap anyway, but I have issues with scrolling bsky.social (and other clients for it like witchsky) and twitter. The further into the timeline I get, the more frequently these webpages lag.

They begin freezing every few seconds for a few seconds, during which they queue left or right clicks, page up/page down, and various other commands, only processing them once it unfreezes. Firefox itself still works during this freeze, e.g. opening the main menu. Also, I can still scroll up or down to a limited degree, though this just exposes empty, unrendered webpage until it unfreezes.

bsky.social has had this problem for a long time, but twitter only recently developed this issue after I had to do a cache clear, cookie clear, etc. trying to log in a few weeks ago. Prior to that it didn't have this issue.

Task manager hasn't really helped elucidate what's wrong, so it might be an about:config that I set or even an unruly extension, but I really don't know what to try.

I started with 153 version. It has not been easy. My bookmarks are from different dates, some very old. I have to make a selection. You are signing me out of Google account all the time although I did what you recommend, tell Mozilla I want to remember history, the words are a little bit ambiguous? in your rules. I tried downloading Chrome but I had been so many years with Mozilla, it is till last try, simpler and effective but I have seen little of that. I hope to learn and not to worry so much about a browser but till today it is a great worry.