firefox using 80% of memory

recently can't do much of anything cause firefox is using greater than 80% of my memory, why? I switched to firefox from chrome but it seems firefox tends to use much mo… (tuilleadh eolais)

recently can't do much of anything cause firefox is using greater than 80% of my memory, why? I switched to firefox from chrome but it seems firefox tends to use much more memory....disappointed as I like the functionality

Asked by katinfoco 10 n-uaire ó shin

Last reply by RobertJ 6 huaire ó shin

wrong phone device and location on my Google account

The wrong phone device and location are listed in my Google account l sent feedback too Google several times but no one responded I have a Moto G Stylus the generic looki… (tuilleadh eolais)

The wrong phone device and location are listed in my Google account l sent feedback too Google several times but no one responded I have a Moto G Stylus the generic looking phone listed under data and activity it's location is Richmond somewhere I can't tell where I've been suspended permanently by eBay because of a suspicious device on my account and I've got thousands of dollars with the merchandise that I can't sell now please help me I'm getting desperate I've been spending hours trying to get the situation squared away but I get no help from Google as usual thank you Richard Sippel Email [email removed from public]

Asked by Rich Sp 7 n-uaire ó shin

Last reply by RobertJ 6 huaire ó shin

Unable to access many sites, which I could previously

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to … (tuilleadh eolais)

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

Asked by arf112 3 lá ó shin

Last reply by jscher2000 - Support Volunteer 6 huaire ó shin

wrong phone device and location on my account

The wrong phone and location are listed on my Google account I have notified Google without any response. I have a Moto G Stylus this is not on Data and activity settings… (tuilleadh eolais)

The wrong phone and location are listed on my Google account I have notified Google without any response. I have a Moto G Stylus this is not on Data and activity settings The generic looking phone and location is from Richmond somewhere in the United States I can't tell where? Can you please help me with this problem!!! I was permanently suspended by ebay because of a suspicious device in my Google account!! Thank You

 Richard Sippel

Asked by Rich Sp 7 n-uaire ó shin

Last reply by RobertJ 6 huaire ó shin

I cannot login to my account on a secured connection site

I cannot login to an important account on a secured connection site. The last time I logged-in successfully was in late May 2022. Later attempts, starting in July, all fa… (tuilleadh eolais)

I cannot login to an important account on a secured connection site. The last time I logged-in successfully was in late May 2022. Later attempts, starting in July, all failed. I then proceeded to trouble shoot by clearing the History’s cookies, cache, Browsing and downloaded history, followed by deleting Site cookies and Site data. I ensured JavaScript, Cookies and third Party Cookies were enabled. The above steps did not fix the problem. I further checked that the CPU time & Zone was correct and I ran a Norton Security full system drive scan. I also Refreshed Firefox and reinstalled Firefox (I did not clear any Firefox related App Data profiles in Windows. Using the Edge Browser did not help. The Internet security options TLS 1.1 to TLS 1.3 boxes were all selected. There were no errors reported when accessing the site. The above steps did not fix the problem. To further investigate the problem, I clicked on the site lock icon next to the address field which showed the correct site information followed by another lock icon and the clause that the “Connection is secure. I then clicked on the adjacent > arrow, which opened a new dialog box displaying another lock icon followed by “You are securely connected to this site” and “Verified by: “Sample Ca2” certificate. I then clicked on the “More info” to open the “Page Info window” (Note: you can use the Firefox Browser Menu/Tools/Page info for the same results. At the top of the Page info window it displays the following four tabs: General, Media, Permission and the Security tabs. Clicking on the Security tab it displays the “View Certificate bar” amongst other things like Password etc., to view the site Certificate, which, in my case, was valid until 17 March 2023 23. 59. 59 GMT. Everything looked ok to me. I am using a desktop PC and the latest Firefox Version (103.0.2) and Windows 10 Home(x64) Version 21H2 (OS Build 1944.1899). I then called the site personnel and explained my problem of login-in. They told me that there were no problems with the account. They suggested I try to connect to the account using

a cell phone, which I did, and I had no problem connecting to the Account.

I deeply appreciate receiving anyone’s assistance. Thank you.

Danny 2022-08-14

Asked by Danny De Toni 8 n-uaire ó shin

Last reply by RobertJ 7 n-uaire ó shin

How do I disable the "frequent" list when I right click the Mozilla shortcut in the Start Bar?

How do I disable the "frequent" list when I right click the Mozilla shortcut in the Start Bar? search the answer on the website, tried all the advises like change the br… (tuilleadh eolais)

How do I disable the "frequent" list when I right click the Mozilla shortcut in the Start Bar?

search the answer on the website, tried all the advises like change the browser.taskbar.list.frequent.enabled to false, and taskbar list to false. but it still shows list of sites i've visited when i right click the shortcut. please help

Asked by admin568 9 n-uaire ó shin

Last reply by RobertJ 8 n-uaire ó shin

Suddenly, all my familiar Firefox settings across the top of the screen are gone! - File, edit,view,history,bookmarks,etc, Help!! I am lost!

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I … (tuilleadh eolais)

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I am lost (senior citizen, limited digital knowledge!

Asked by mws1 8 n-uaire ó shin

Last reply by RobertJ 8 n-uaire ó shin

websites not loading

I upgraded my OS yesterday to Ubuntu 22.04.1 LTS. That upgrade included the newest Firefox, 103.0.2. Most of the websites I go to load just fine but some; Facebook, Nextd… (tuilleadh eolais)

I upgraded my OS yesterday to Ubuntu 22.04.1 LTS. That upgrade included the newest Firefox, 103.0.2. Most of the websites I go to load just fine but some; Facebook, Nextdoor, Inkscape chat, do not load. The page will start to load and then just hang. What to do, what to do.

Asked by wichman3 19 uair ó shin

Last reply by jonzn4SUSE 8 n-uaire ó shin

primary password

‘Due to age/infirmity my typing has worsened & mistakes are made when typing my Primary Password, resulting in having to re-type it 2 or 3 times. Is there any way I c… (tuilleadh eolais)

‘Due to age/infirmity my typing has worsened & mistakes are made when typing my Primary Password, resulting in having to re-type it 2 or 3 times. Is there any way I can see what I have typed instead of a row of black dots? Many thanks for a quick response Peter Gordon Smith

Asked by peter131 20 uair ó shin

Last reply by Terry 10 n-uaire ó shin

How do I set a new tab to open with my chosen homepage?

I recently had to reinstall firefox due to a few issues. Before the reinstall, when I opened a new tab it would open as my home page. After I reinstalled it, I was able t… (tuilleadh eolais)

I recently had to reinstall firefox due to a few issues. Before the reinstall, when I opened a new tab it would open as my home page. After I reinstalled it, I was able to set up my homepage URL but there is no option for new tabs to open wth the same page. The only options for new tabs are blank page or the default firefox homepage. This was never an issue before the reinstall.

How do I fix this? Has the option been moved somewhere else?

Asked by diskguy35 22 uair ó shin

Last reply by Terry 11 uair ó shin

Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (tuilleadh eolais)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 1 mhí ó shin

Last reply by nof_j 11 uair ó shin

How to change White background while page is loading in Dark Mode.

Sleep disorderland denizen here. i use dark mode a lot and love it. The problem is the sudden flash of white background when i open a new tab before the page loads. Is t… (tuilleadh eolais)

Sleep disorderland denizen here. i use dark mode a lot and love it. The problem is the sudden flash of white background when i open a new tab before the page loads. Is there anyway to override/change that also to black permanently. Thank you.

Asked by praveen.venmani 1 lá ó shin

Last reply by RobertJ 12 uair ó shin

How do I copy over backed up JSON bookmarks?

The designers seem to be intent on making this as painful as possible. You'd think you could just open them, at least in text form. Wasn't that possible before? I can … (tuilleadh eolais)

The designers seem to be intent on making this as painful as possible. You'd think you could just open them, at least in text form. Wasn't that possible before? I can in Notepad if I want to look at hundreds of pages of gibberish that would take days to copy and paste over. In my updated Firefox it offers a Restore function but to do that I have to wipe out all my existing Bookmarks. Who dreams of this stuff? Why would anyone sane want to do that?

Asked by moz2u 3 lá ó shin

Last reply by jscher2000 - Support Volunteer 12 uair ó shin

Cannot login to spectrum

Hi, I have a laptop with windows 10 on it latest version of I was up-to-date and I have the latest version of Firefox and streaming like Netflix and Amazon and I will wor… (tuilleadh eolais)

Hi, I have a laptop with windows 10 on it latest version of I was up-to-date and I have the latest version of Firefox and streaming like Netflix and Amazon and I will work fine no problem at all but something happened to my ability to log into spectrum it’s a TV thing that I use and I try to login with my credentials and it just recycles there’s no error message nothing I’ve tried pretty much everything clear cookies for the suicides and I’m stuck any suggestions possible I’ll try to include a video thank you. I try to attach a video but it doesn’t work sorry

Asked by gcohen6 15 uair ó shin

Last reply by RobertJ 12 uair ó shin

Downloading with Firefox stops several times.

Downloading with Firefox stops repeatedly and is very annoying. Sometimes first get the following message that Firefox "..nloads\CZ5EEAZM.exe.part could not be saved, bec… (tuilleadh eolais)

Downloading with Firefox stops repeatedly and is very annoying.

Sometimes first get the following message that Firefox "..nloads\CZ5EEAZM.exe.part could not be saved, because the source file could not be read. Please try again later, or contact the administrator of the server. " (see sattach creenshot)


After pressing repeat too many times, the file will finally be downloaded. Sometimes it doesn't work and Firefox crashes.

Question, who recognizes the problem and more importantly how do I solve it?

Systeminfo: Editie Windows 10 Home Versie 21H2 Installatiedatum ‎8-‎12-‎2021 Build van besturingssysteem 19044.1889 Ervaring Windows Feature Experience Pack 120.2212.4180.0

Firefox version 103.0.2 (64-bits)

Asked by Diederik-_- 2 lá ó shin

Last reply by jonzn4SUSE 21 uair ó shin

Light theme but dark menus/pulldowns FF 100.0.2

For the last several FF versions, although I choose a light theme, the pull downs/menus always wind up dark with white text. It also shows up when I am editing options in… (tuilleadh eolais)

For the last several FF versions, although I choose a light theme, the pull downs/menus always wind up dark with white text. It also shows up when I am editing options in FF itself. How do I stop this? I want a light background with black/dark text.

Asked by submarinerr 2 mhí ó shin

Last reply by RobertJ 14 uair ó shin

Language in firefox

Hello, i was using firefox i nthe czech language and ewrything was working fine, but then an update came and now the browser is unable to read czech pages (as in the imag… (tuilleadh eolais)

Hello, i was using firefox i nthe czech language and ewrything was working fine, but then an update came and now the browser is unable to read czech pages (as in the image below). Do you have any ideas how to fix it? I have tried messing with the setting multiple times, but was never able to make it work. Thanks for your response, Radim Kolář

Asked by kolar.radim 23 uair ó shin

Last reply by cor-el 15 uair ó shin