Firefox Community Forum

Hi,

Firefox keeps crashing directly at start within seconds. I deleted Firefox and then reinstalled it again with no difference. I took away all my extensions, plugins and so forth. Firefox is updated to the latest version. Reloaded pages and I have minimal programs running in the background. I did malware and virus scans. I still cannot seem to find what the culprit is.

Thanks in advance Louie J

Since a few weeks ago, I have had problems with Firefox "hanging" when trying to access Google sites; this includes typing something into the search window on the address bar. Sometimes, changing the URL from "google.com" to "google.co.uk" or vice versa causes the site to load, but not always, and with Google maps, sometimes the site partially loads - e.g. satellite view and some icons missing. I have never seen this on Firefox with non-Google sites, nor on Chrome/Edge with Google sites. I have tried the other suggestions here, such as disabling anti-virus, clearing proxy (not that I use one anyway) etc, and clearing the DNS and HTTP caches, to no avail. I have no relevant extensions. What is particularly strange is that when a URL is not loading, if I open Chrome and type in that same URL, it will load immediately there and also immediately in Firefox (sometimes needing a refresh). I have seen other reports online of similar issues in recent weeks from other users, which makes me feel that it may be related to a recent Firefox update.

I frequently use the following site: https://qglobal.pearsonassessments.com/qg/ with my Firefox browser. Last night it would not complete the login process. I tried several different accounts, typed in the information rather than using the auto-fill and also cleared the cache. Multiple attempts. No luck. Then I tried using the browser, Edge, and it completed the login. There was a new update to Firefox in the last couple days. Could that be the problem? I contacted the tech support at the Pearson Assessments and they tried it from their computer, on Firefox, and it worked. But their Firefox was not the most updated version.

Thank you.

About two or three times a month the PC randomly freezes completely if a video is running in the actual Firefox browser (regardless of the site, regardless of whether it is in the active tab or in the background). First the image freezes, after about 10 seconds the sound freezes. Only a hard reset helps. The problem is observed both in actual Windows 11 and in Manjaro Linux. In games, rendering, stress tests and other PC works stably, does not freeze. How to solve this problem?

I have version 130.0.1. I keep getting popups prompting me to update. I'm skeptical at popups so I go to check what is the latest version at Mozilla.com. They don't display that; they only want to automate an update. I won't do that. I want to see what is being updated and to what version before I download and execute some unknown automated process. Mozilla should know better than try to cloak an update on us. We are the ones that use Mozilla because of all the "automated" trouble and hijacks out there.

With the last couple of updates to Firefox, I can't successfully log in to FB. I get the error msg "Your Request Couldn't be Processed" three times and then I can access FB, but I am then unable to post any images and am forced to leave FB since it is frozen. The other problem I am having is the open tab with Fox news gives me a crash report if I leave it open without viewing it. Whe I try to use Edge, Chrome, or Brave there is no problems for the same sites.

I have made sure I have the latest version of FF, cleared cache and closed all extensions.