web "direction" box pops up unbidden

I'm not sure what the box is actually called, but it's the one that has the directional arrows to go back, forward, refresh also to save page as, etc. Anyway, it pops up… (tuilleadh eolais)

I'm not sure what the box is actually called, but it's the one that has the directional arrows to go back, forward, refresh also to save page as, etc. Anyway, it pops up unbidden. I'd like to know how to fix it. I appreciate your help!

Nancy Freeman kybanker@twc.com

Asked by kybanker 16 nóiméad ó shin

Macy's Login

I cannot logon to macys.com. I get the error message, "A technical error has occurred. For assistance, please call 1-800-289-6229." I called and rather than trying to tro… (tuilleadh eolais)

I cannot logon to macys.com. I get the error message, "A technical error has occurred. For assistance, please call 1-800-289-6229." I called and rather than trying to troubleshoot Firefox, they told me to try Chrome. Chrome did work, so there must me an issue with Firefox. I cleared my cache, but still got the error message.

Asked by jazzybob 52 nóiméad ó shin

Firefox closing by itself when I was checking out from online shopping at JB Hifi website

I was buying online from JB Hifi website, when I got to the checkout page, Firefox closed itself out. Tried several times and results still the same. I don't have that… (tuilleadh eolais)

I was buying online from JB Hifi website, when I got to the checkout page, Firefox closed itself out. Tried several times and results still the same. I don't have that problem with Microsoft Edge. What is wrong? I recently had a virus scare & re-install Firefox. Thanks!

Asked by cammy_qh 1 uair ó shin

Youtube issues on Firefox

Hi, About 2 weeks ago or so, I started having issues with Youtube on Firefox. It's difficult to explain, but basically, I'll sign on to Youtube. Youtube will show my prof… (tuilleadh eolais)

Hi,

About 2 weeks ago or so, I started having issues with Youtube on Firefox. It's difficult to explain, but basically, I'll sign on to Youtube. Youtube will show my profile with all my video recommendations and subscriptions. But, if I click the red Youtube home button on the top left of the page to refresh the site or click a different video, Youtube signs me out and shows me the homepage as if I was signed out or did not have an account. When I do sign back in again, my video recommendations are all messed up (they are mostly the general video recommendations from the unsigned in home page and nothing related to the channels or videos that I watch). When I go to my subscriptions, I have to sign in again. It's becoming really frustrating. I did a full uninstall of Firefox, and it briefly worked, but then Youtube went back to the way it's been behaving. I've cleared my history and cache. I've disabled all extensions. I've logged in and out. Nothing seems to work. Youtube does seem to work normally on Chrome and Edge, and I have not had any issues with any other websites on Firefox. Is anyone else experiencing this problem or have any advice?

I really enjoy using Firefox, and since everything else seems to work, I'd prefer to keep using it. I really don't want to have to resort to using Chrome or Edge to watch Youtube videos.

I'm running Firefox version 83.0 (64bit) on Windows 10

Asked by mrmet118 2 uair ó shin

Firefox does not use my Printer Settings to print. Why?

Hi, I used to be able to simply use the "Print" option in Firefox by selecting it from the top right "3 horizontal bars" dropdown, and it would print the pages I was look… (tuilleadh eolais)

Hi, I used to be able to simply use the "Print" option in Firefox by selecting it from the top right "3 horizontal bars" dropdown, and it would print the pages I was looking at using the printer settings I had for the printer I chose. Now it ignores an important printer setting I have set "Double-sided Printing" for my HP Officejet Pro 6978 printer and prints on only one side of the paper. Why did this change, and how do I get Firefox to obey the settings I have set for this printer? I am using Firefox 83.0 (64-bit) with WIndows 10, and my Windows 10 is up to date with all updates. Thanks, Jerry

Asked by JerryRaack 2 uair ó shin

How to use 'This time search with' with one click instead of two?

When I do a search using the address bar, clicking a search engine won't take me to the result directly. Instead a blue box (e.g. @Google) pops up in the address bar, and… (tuilleadh eolais)

When I do a search using the address bar, clicking a search engine won't take me to the result directly. Instead a blue box (e.g. @Google) pops up in the address bar, and I have to click one more time to do the search. But the Firefox installed in my office needs one click only (i.e. no blue box pop-up). Is there a way to prevent the blue box from appearing?

(Both versions of Firefox are up to date, 83.0 64bit)

Asked by Reguna 13 uair ó shin

Last reply by Reguna 2 uair ó shin

"Performing a TLS handshake" -> Sites don't load

Running v 60 ESR, downgraded from v 68, with zero problems for 3 weeks. I've had this problem all of a sudden since last week. Steps I've taken so far: Changed "securi… (tuilleadh eolais)

Running v 60 ESR, downgraded from v 68, with zero problems for 3 weeks.

I've had this problem all of a sudden since last week. Steps I've taken so far:

  • Changed "security.tls.version.min" to 3 from 1 (didn't work)
  • Deleted cert8.db (didn't work)
  • Changed to Google DNS (not sure)
  • Changed to "auto-detect proxy" from "system proxy" (not sure, maybe)
  • Disabled IPV6 (not sure, maybe)
  • Turned off/on wifi hotspot, rebooted laptop (not sure, maybe)

The last 3 steps I took at the same time and they worked. On reboot the problem went away, albeit for 2 days!

It just came back, now it's performing a TLS handshake on about half the sites, with loading after 30-60 seconds or not at all. From searching, I see that solutions are all over the place on this and it's specific to FF. A post clearly identifies a Symantec certificates issue.

This is probably the toughest issue I've come across on FF.

Asked by elzach 3 huaire ó shin

Text Coming Up as Boxed ?s or Gobbly Goop

Current preference settings are increased font size to 14pt and zoom 110%. Since I set those preferences some websites, mainly ones with form fields, come up as a boxed q… (tuilleadh eolais)

Current preference settings are increased font size to 14pt and zoom 110%. Since I set those preferences some websites, mainly ones with form fields, come up as a boxed question mark. Also when I do an internet search is comes out crazy alien like text / weird code. See attached screen shot of a basic search for 'books'. I prefer using Firefox over Safari and would love to remedy this.

Using current version 83 on Mac OS 10.15.7.

Thank you

Asked by bba3littlebirds 3 huaire ó shin

HTML5 not working

I've just installed the latest Ubuntu OS on my computer and when starting Firefox i get this problem while trying to play the latest YouTube videos where they say "Your … (tuilleadh eolais)

I've just installed the latest Ubuntu OS on my computer and when starting Firefox i get this problem while trying to play the latest YouTube videos where they say "Your browser does not currently recognize any of the video formats available. Click here to visit our frequently asked questions about HTML5 video." so I've tried to click on the link but then Firefox said my browser was already up to date. I've then tried to disable my adds on and try in safe mode but that did not help. I've tried installing some adds on, that didn't help either. I've tried uninstalling and installing back Firefox, that didn't work. every media.mediasource config are enabled, that didn't work. and when i try using another browser, the media can be played just fine (i used chromium). So if someone has any idea as to what might be causing this issue i'd be grateful (also, older video seems to be working just fine)

Asked by guillaumemannone 4 huaire ó shin

Unable to restore session from file

Hey! First time I get that, I usually lose my tabs due to my mistake but this morning after starting my PC all the tabs were gone with no option to restore or any error … (tuilleadh eolais)

Hey!

First time I get that, I usually lose my tabs due to my mistake but this morning after starting my PC all the tabs were gone with no option to restore or any error message. I backed up my previous session json and other files by hand but every time i copy it back into my profile folder and rename it sessionstore.jsonlz4 it just gets deleted after I open firefox and none of my old tabs get loaded. I scrounged the files before and saw that they contain my lost tabs, I just can't seem to restore them. I tried reinstalling firefox too but that didn't help.

Did the restore system change or is the backup corrupt ? Thanks!

Fred

Asked by ftarabout 6 huaire ó shin

Last reply by ftarabout 4 huaire ó shin

I have updated my O/S from Ubuntu 18.04 to 20.10. Nothing else. Now Firefox is nearly useless

This is basically a copy of what I put in the Ubuntu forum. The problem is the same, no matter where I post it. Originally I was using Ubuntu 18.04 LTS. I thought it woul… (tuilleadh eolais)

This is basically a copy of what I put in the Ubuntu forum. The problem is the same, no matter where I post it.

Originally I was using Ubuntu 18.04 LTS.

I thought it would be good to update to GG (20.10) though I did briefly try FF (20.04).

As the install was done on an existing 18.04 version things remained the same for programs, book marks, etc.

Ok, now the crunch: I USE Firefox ""A LOT"". When it loads, there are...... 8 x 6 windows of FireFox and each of those have anywhere from one to ""THIRTY"" tabs loading.

Believe me: ""It worked!!""

I could use it, also run other tasks as well - though a VM was pushing it with the RAM. But the entire machine worked.

Now, I am lucky if FireFox loads at all. Let alone let me browse.

When it loads some of the window's tops are flashing. A screen shot does not really show this. (I tried)

All that has changed is the O/S from 18.04 and Firefox from (what ever it was) to 83.0

I don't want this to be a finger pointing exercise between Mozilla and Ubuntu. I would prefer it is helpful to all.

What have I tried? I've tried starting FireFox with all addons disabled. Still happens.

I am going to try to remember to (next time) launch FireFox from a Terminal and pipe the output to a file to look for things.

The machine I am using has shown it is well up to being able to have this running. I have had it working for a few years like this.

This post is (for now) to establish there is a problem. I will post more information when I get it, rather than waiting to get it then post, as I feel there are a lot of people who have very similar problems and I want it known: ""You are not alone!""


Now a bit of extra stuff.

Other things which are weird: When I am watching stuff - youtube for example - the playback is/WAS jerky. I hadn't touched anything in the settings.

After digging around, I discovered that I had to turn ""OFF"" the hardware acceleration for the graphics. Question: How did it get turned on? (Semi rhetorical)

I have a lot of local pages I open with passwords. When I load them the CPU load goes through the roof and nearly invariably the program just exits. No crash report.

Which is a good 50% of how it happens. The other 50% is the machine just locks up and I have to power it down.

Asked by teeny_weeny 1 lá ó shin

Last reply by teeny_weeny 4 huaire ó shin

Dev Tools -> Inline stylesheet doesn't update after making changes to styles or adding styles

When using the dev tools, I'll frequently update the style on a page I'm editing, then switch over to the inline stylesheet to copy and paste the changes I've made into m… (tuilleadh eolais)

When using the dev tools, I'll frequently update the style on a page I'm editing, then switch over to the inline stylesheet to copy and paste the changes I've made into my .CSS file. For some reason when I make updates, they don't show up in the inline stylesheet.

When I make changes and write styles here: https://prnt.sc/vt6mvv

I don't see them here: https://prnt.sc/vt6n97

I used to use this feature all the time in Firefox, but then it stopped working for me some point years ago. I think it was just broken by an update, or some local issue. But it's followed me across versions of Firefox and across machines.

Which makes me wonder if I just don't understand the way this is supposed to work, of if this actually is an issue.

I use this same workflow in Chrome all the time and it works just as I expect. I'd like to come back to Firefox because I like some of the dev tools better, but I just can't work in Firefox without this working.

Any help would be appreciated.

Asked by bellalexander 5 huaire ó shin

YouTube player preferences not being saved.

Just recently I noticed that Firefox 83.0 is no longer retaining my viewer settings in YouTube. Specifically the theater mode and autoplay settings. I can set it to theat… (tuilleadh eolais)

Just recently I noticed that Firefox 83.0 is no longer retaining my viewer settings in YouTube. Specifically the theater mode and autoplay settings. I can set it to theater mode, and turn off autoplay, and the next time I start Firefox, they are back to their defaults (autoplay on, compact viewer). At first I thought it was a YouTube issue but have tried it on Chrome and Chromium and both browsers save my settings. I'm running ArcoLinux 5.9.10 with I3 WM on both my desktop and laptop. I have both reset and re-installed FF with no change.

Asked by erik45 3 lá ó shin

Last reply by erik45 5 huaire ó shin

Keyboard Audio Control?

Pressing any key while in a tab that has audio playing/loaded causes it to begin playing again (multiple key presses cause layered audio playing). I've already disabled m… (tuilleadh eolais)

Pressing any key while in a tab that has audio playing/loaded causes it to begin playing again (multiple key presses cause layered audio playing). I've already disabled media control via keyboard in options and uninstalled and reinstalled firefox. Any ideas?

Asked by jordan.chambers3791 6 huaire ó shin

Does restoro part of firefox download?

Not sure why this page deleted my question while trying to share data but I'll start again. I'm getting Malwarebyte alerts from something in firefox.exe, it's called rest… (tuilleadh eolais)

Not sure why this page deleted my question while trying to share data but I'll start again.

I'm getting Malwarebyte alerts from something in firefox.exe, it's called restoro. It's not a program that's in my control panel so I can't delete it. It was quarantined but seconds later it was trying again. I included an image of the last scan done Nov. 28. I've deleted firefox before but it came back when I installed again. Is it something that firefox is supposed to have or is it some trojan that's latched onto firefox?

Asked by colemyst 2 lá ó shin

Last reply by colemyst 6 huaire ó shin

zoom links blocked

hi all! I'm trying to use Zoom with my new work account and Firefox keeps blocking all zoom links, I can't even sign into my zoom profile Experienced behavior: Click on … (tuilleadh eolais)

hi all!

I'm trying to use Zoom with my new work account and Firefox keeps blocking all zoom links, I can't even sign into my zoom profile

Experienced behavior: Click on zoom (meeting tool) link New tab opens w/ 'Did Not Connect: Potential Security Issue'

Expected behavior Click on zoom link New tab opens w/ request to open in application Choose Zoom application Open Meeting

Asked by flekkowich 7 n-uaire ó shin