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Mozilla inbuilt login authentication prompts Issue - buggy login user experience

We are currently considering using Firefox ESR as our default browser but experiencing a few issues and one of them is with our configured SailPoint IdentityIQ Single Sig… (tuilleadh eolais)

We are currently considering using Firefox ESR as our default browser but experiencing a few issues and one of them is with our configured SailPoint IdentityIQ Single Sign-On Experience, which uses Basic Authentication.

Issue Description First, the login button needs to be clicked multiple times before access to the site is granted. Once signed in, the Firefox inbuilt authentication dialogue appears, prompting the user to log in again (see the attached screenshot). The landing page is only presented after clicking the login button several times. This creates a poor user experience, sometimes causing pages to load improperly. Interestingly, the same process works seamlessly in Edge Chromium.

Troubleshooting Steps Taken I have already attempted the following: 1. Temporarily disabled all custom and security settings in mozilla.cfg and config.json. 2. Temporarily disabled Firefox Tracking Protection. 3. Allowed third-party cookies for the specific URL. 4. Upgraded Firefox Version to 128.7.0 5. Since our Firefox browser is significantly hardened, I have also enabled and reconfigured the following settings in mozilla.cfg to ensure Basic Authentication is allowed, functions properly, and suppresses Firefox’s authentication prompt, but without success:

network.http.phishy-userpass-length = 255 network.http.use-basic-auth network.automatic-ntlm-auth.allow-non-fqdn network.automatic-ntlm-auth.trusted-uris security.enterprise_roots.enabled security.enterprise_roots.enabled

Observations from SailPoint Team Our colleagues from SailPoint have tested the setup in their environment, and according to them, it works as expected. However, their browser is not hardened, and they have leveraged the SailPoint UI for authentication instead of the built-in Firefox authentication prompt.

Further Investigation • Is there a specific configuration required in the user profile settings? • Network trace analysis shows 404 errors on GET requests and the following error codes on POST requests: • 302 Redirect: Mozilla Documentation • 408 Request Timeout: Mozilla Documentation

Next Steps Is there a specific security setting that needs to be enabled or disabled? Are there any particular Firefox enterprise policies we should modify? I have also attached screenshots for reference. Let me know if you need specific logs or network traces for further troubleshooting.

Asked by john-fifi.zuh 1 mhí ó shin

Last reply by saqib abbas 1 seachtain ó shin

Regarding Group Policy for Mozilla Firefox Browser Restart Notifications

Dear Mozilla Firefox Team, I hope this message finds you well. We manage a network of workstations that frequently utilize the Mozilla Firefox browser. Recently, we hav… (tuilleadh eolais)

Dear Mozilla Firefox Team,

I hope this message finds you well.

We manage a network of workstations that frequently utilize the Mozilla Firefox browser. Recently, we have encountered a situation where many of our systems are showing vulnerabilities due to pending browser updates. The updates are being installed successfully; however, users often neglect to restart the browser, which is crucial for completing the update process and ensuring security.

To address this, we would like to inquire if there is an existing Group Policy that can be configured to automatically notify users when they need to restart their Firefox browser to apply the latest updates. Such a feature would greatly assist us in maintaining the security integrity of our workstations and ensuring that users are made aware of the importance of restarting their browsers when prompted.

If this functionality is not currently available, we would appreciate any insights on potential workarounds or future plans to incorporate such a feature.

Thank you for your attention to this matter. We look forward to your response.

Asked by rupai.tarafder 3 seachtaine ó shin

Last reply by Mike Kaply 3 seachtaine ó shin

call expression in firefox.cfg

Firefox is used on Windows 11 Enterprise. There is a firefox.cfg in the installation directory (and an autoconfig.js in the ./defaults/pref sub-directory). Everything wor… (tuilleadh eolais)

Firefox is used on Windows 11 Enterprise. There is a firefox.cfg in the installation directory (and an autoconfig.js in the ./defaults/pref sub-directory). Everything works fine when a pref(...); entry is written to the firefox.cfg. However, we want the firefox.cfg to call the pref(...); entries from a global_config.js which is saved on the machines public directory.

Therefore, the firefox.cfg says:

// free line lockPref("autoadmin.global_config_url","file:///C:/Users/Public/.../global_config.js");

But firefox does not load whatever prefs are written to the global_config.js. There probably is problems with the formatting of the file path (file:///C:/Users/Public/.../global_config.js). What would the correct formatting look like? Unfortunately, Mozilla´s support guide only includes an example code for a firefox.cfg which calls a global_config.js via http:, but not via file:.

Asked by fortuna90 1 mhí ó shin

Last reply by Mike Kaply 1 mhí ó shin

security.cert_pinning.enforcement_level using a GPO?

Hi, I need to ask regardining this security.cert_pinning.enforcement_level. how can i set this value using the windwos server GPO? i could not find this even after copy… (tuilleadh eolais)

Hi,

I need to ask regardining this security.cert_pinning.enforcement_level. how can i set this value using the windwos server GPO? i could not find this even after copying the firefox.admx file. could someone please guide me how can i acheive it?

I would really appreciate the help!

Regards Sheras

Asked by Sheras 3 mhí ó shin

Last reply by Mike Kaply 2 mhí ó shin

Log-in with a certificate is not possible

With Firefox 115.14.0esr, 115.2esr and 128.xesr we can`t log in into a company website with a certificate. After the certificate login we end up on the WebSeal again. Htt… (tuilleadh eolais)

With Firefox 115.14.0esr, 115.2esr and 128.xesr we can`t log in into a company website with a certificate. After the certificate login we end up on the WebSeal again. Http status 302 for pkmslogin.form and pkmscertpromptstagen is called ~12x repeatedly with 302 error each time and then jump back to the login screen.

Asked by desislava.ivanova 6 mhí ó shin

Last reply by Mike Kaply 5 mhí ó shin

Upgrading to Firefox ESR 128.2.0 from 115.15.0

Hi, Looking to upgrade our org to ESR 128.2.0 due to compatibility issues - most notably, embedded PDFs not loading due to Promise.withResolvers() not being implemented… (tuilleadh eolais)

Hi,

Looking to upgrade our org to ESR 128.2.0 due to compatibility issues - most notably, embedded PDFs not loading due to Promise.withResolvers() not being implemented on versions prior to 121.

Curious to know if there are any issues or concerns with upgrading manually/pushing this version out - would like to ensure we don't cause further issues in attempting to resolve one.

Asked by ngreyling 5 mhí ó shin

Last reply by Mike Kaply 5 mhí ó shin