Gach Táirge Community Forum

I tried linking my unlinked profile to my email, I made a typographical error there and when I tried to undo it, Mozilla says this profile is already linked to that email. Mind you, I have not even entered a password or verified that email address yet. I cannot even remove that email from the profile now, even if I do and try to re-sign, the accounts page says I am already synced to the typo email.

Ich bin langjähriger Firefox-Nutzer und habe bereits mehrere Troubleshooting-Schritte durchgeführt. Trotzdem benötige ich konkrete Unterstützung für dieses spezifische Problem.

PROBLEM KURZ: Ich habe ~1.625 Lesezeichen auf meinem Android-Tablet (Gerät D). Diese Lesezeichen syncen NICHT zu meinen anderen Geräten (Windows 11 + 2x Android). Alle anderen Geräte bleiben leer – keine Lesezeichen vorhanden.

GERÄTE-SETUP: - Gerät A: Huawei Notebook, Windows 11, Firefox (neues Profil „CleanSync") - Gerät B: Android-Handy, Firefox - Gerät C: Android-Handy, Firefox - Gerät D: Samsung Tablet SM-X200, Android 14, Firefox (QUELLE der Lesezeichen!)

SYNC-KONTO: - E-Mail: deviation@nickname.berlin.de (Neu erstellt, alte Kontos gelöscht) - Alle 4 Geräte angemeldet + Sync aktiviert - Sync-Einstellungen: „Lesezeichen" ist überall CHECKED ✓

WAS ICH SCHON VERSUCHT HABE: 1. Firefox-Cache auf allen Geräten gelöscht (A/B/C/D) 2. Firefox-Daten auf Android B/C geleert 3. Alte Sync-Kontos server-seitig gelöscht (via accounts.firefox.com) 4. Neues Konto erstellt + sukzessiv alle Geräte angemeldet 5. WARTEN: 2+ Stunden gewartet → Keine Änderung

SYMPTOM: - Gerät D: 1.625 Lesezeichen LOKAL sichtbar ✓ - Gerät A/B/C: 0 Lesezeichen (komplett leer) ✗ - Sync-Status A/B/C: Zeigt „Sync enabled" + letzte Sync vor X Min - → Aber Lesezeichen kommen NICHT an

VERMUTUNG: Lesezeichen von Gerät D laden NICHT auf Mozilla-Server → andere Geräte können nicht syncen

LOGS VERFÜGBAR: - Gerät A: `about:sync-log` (kann Screenshots bereitstellen) - Alle Geräte: Sync-Einstellungen-Screenshots

ZWEI FRAGEN: 1. Diagnose: Was kann ich konkret testen, um zu debuggen, warum Lesezeichen von Android D nicht syncen? (Bitte KEINE Verweise auf FAQ – ich benötige individuelle Anweisungen für dieses spezifische Problem.)

2. Fallback-Option: Gibt es eine Möglichkeit, die 1.625 Lesezeichen von Android D OHNE Sync zu sichern/exportieren (z. B. Datei, SQL-Export, Cloud-Backup)? Ich könnte sie dann manuell auf die anderen Geräte importieren.

Danke im Voraus! 🙏

Is there some way to open all tabs on a synced device. I have the list of tabs showing in the sidebar. However, the instruction: "While viewing synced tabs in Sidebar, right clicking on device name allows you to open all tabs from a device at once." does not work. Right clicking does nothing. Version 147.0.2 (64-bit) in Windows 11. Thank you.

Why don't you allow me to sync by logging in, I log in, you gave me the second authentication (wooow security) to my mail, I copy and paste it and you proceed back to the login page saying incorrect password. great job at forcing to qr code, congratulations.

Hi

Firefox has stopped syncing from my android phone. In the 'connected services' section of the account page it shows both my PC and phone connected. On the desktop it shows synchronised frequently updating (e.g. 24 seconds ago) but on phone it shows 'never'. It previously showed last sync as 14 days ago but I relogged (from both devices) to try to fix it. It just so happens that 14 days ago I added a new email address to login with my mozilla account (previous email became secondary), but I have checked and both devices are logged in with updated credentials.

Any ideas other than re-install?

I have changed operating systems from windows to linux mint. I made sure to sync my profile before uninstalling, but now the profile looks to be empty. there are no saved passwords or bookmarks. This worked when I changed between different windows devices last year, but this time it seems stuck. I will check on a windows device when able, but in the meantime, are there any other ways to troubleshoot this?

I started using the new "Profiles" feature in firefox, and I created profiles one one device. However I am finding that the profiles are not syncing across my devices. Both are Windows 11 VMs, I tried doing manual syncs, singed out and back in to both devices. But the Profiles I create on each just do not seem to sync, is this the expected behavior ?

I just wanted create Account recovery key to keep my account more secure. So I did that + updated my password.

Now when I open the browser, it says account disconnected and that I need to create a new profile. I did that, but it started syncing from old chrome account with old extensions, bookmarks etc. Plus bookmarks from my phone.

I try to sign in and create new profile with the original profile settings that I want. But it keeps saying "This profile was previously synced to a different account". And now that I saved the bookmarks and made a third, fourth profile. Those don't work as it wants me to sign in. Only the 2nd profile that Firefox made me create which has the old extensions, bookmarks etc. It is missing a lot. So now I am just stuck in create profile loop. And cant use the one I want because I wanted more security? Do I need to uninstall and install again, would that help? I wish there was someone to talk to help me. I just want to use my original profile that I used earlier today to update the security settings.

I have 3 devices connected to Mozilla account, 2 smartphones and 1 PC and NONE of them are syncing properly, bookmarks sync perfectly and everything else fails miserably. Some part of history does sync but nowhere near the full history. Syncing of open tabs is *completely* broken.

For some reason after I restarted my laptop (firefox was opened) Mozilla was reset. I was logout from my acc and also firefox isn't my default browser (I didnt anything with it). Btw if I tried to open any link system will open it via firefox. But firefox still said that its not default browser in system. And if I open default apps in Windows I have 2 firefox there (and both recommend me to set is as default). Except FF I have only edge that also said that I can set is as default. After I login in my acc in firefox I haven't anything. No history, no passwords, extensions etc. What I can do here? I tried to use sync but as result I still have nothing.

Never cough smth like this before in same cases.

I have switched from chrome to firefox on my windows 11 laptop. I want to do the same on my pc but after signing into the Mozilla account, the bookmarks do not come in. History, and other things seem to work fine. I tried manually synchronizing in the settings over and over again but nothing works.

about:sync-log has the following: File:error-sync-1756470933956.txt 7 KB 29-08-2025 18:05:33 File:error-sync-1756472283448.txt 10 KB 29-08-2025 18:28:03 File:error-sync-1756472834423.txt 4 KB 29-08-2025 18:37:14 File:error-sync-1756475717646.txt 15 KB 29-08-2025 19:25:17 File:error-sync-1756537352383.txt 11 KB 30-08-2025 12:32:32 File:error-sync-1756550876616.txt 7 KB 30-08-2025 16:17:56 File:error-sync-1756555300057.txt 4 KB 30-08-2025 17:31:40 File:error-sync-1756596355421.txt 25 KB 31-08-2025 04:55:55 File:error-sync-1756614480046.txt 30 KB 31-08-2025 09:58:00 File:error-sync-1756616854913.txt 21 KB 31-08-2025 10:37:34 File:error-sync-1756638623482.txt 12 KB 31-08-2025 16:40:23 File:error-sync-1756639451332.txt 17 KB 31-08-2025 16:54:11 File:error-sync-1756652104368.txt 4 KB 31-08-2025 20:25:04 File:error-sync-1756653367478.txt 6 KB 31-08-2025 20:46:07 File:error-sync-1756704617631.txt 12 KB 01-09-2025 11:00:17 File:error-sync-1756802293749.txt 18 KB 02-09-2025 14:08:13 File:error-sync-1756824621856.txt 30 KB 02-09-2025 20:20:21 File:error-sync-1756881547437.txt 9 KB 03-09-2025 12:09:07 File:error-sync-1756910518609.txt 22 KB 03-09-2025 20:11:58 File:error-sync-1756914122579.txt 32 KB 03-09-2025 21:12:02 File:error-sync-1756945880430.txt 17 KB 04-09-2025 06:01:20 File:error-sync-1756956775316.txt 19 KB 04-09-2025 09:02:55 File:error-sync-1756970167229.txt 6 KB 04-09-2025 12:46:07 File:error-sync-1757001011892.txt 11 KB 04-09-2025 21:20:11 File:error-sync-1757001024107.txt 29 KB 04-09-2025 21:20:24 File:error-sync-1757046224475.txt 16 KB 05-09-2025 09:53:44 File:error-sync-1757046230938.txt 30 KB 05-09-2025 09:53:50 File:error-sync-1757057610720.txt 19 KB 05-09-2025 13:03:30 File:error-sync-1757081977371.txt 26 KB 05-09-2025 19:49:37 File:error-sync-1757093018785.txt 148 KB 05-09-2025 22:53:38

I have no idea what to do other than going back to chrome where things just worked and I didn't have to spend hours looking at forums for solutions that do not work...

here's a screenshot from the last txt file

I've recently upgraded from an a34 to an a56, both phones running the same build of Firefox, both signed into my account however the old phone can see the tabs of my laptop and the new phone, the new phone can't see anything. I'd like to be able to port the tabs over ideally.

Also of note is the tab view is totally different between the two phones in layout too.

I'm at a loss as to how I can painlessly move over the tabs.

Hello. I reinstalled my computer and downloaded Mozilla again. How can I find out what profile I was using before the reinstallation, because nothing has been synchronized in my pana@mail.bg profile at the moment?

Firefox on iOS states "No saved passwords" despite my desktop having all passwords and sync turned on. Turning off sync, signing out and back in, deleting the app and reinstall, all did not resolve the issue.

Any help appreciated

Hi there,

Firefox desktop and Fennec Android are syncing everything perfectly, including tabs from Fennec in Firefeox, except for when I try to view tabs from Firefox in Fennec I get the message: "You don't have any tabs open in Fennec on your other devices".

I have tried to figure out what's causing this and have searched for answers but I can't figure it out. Could anyone suggest what the problem might be please. Appologoes if this is something obvious I've just missed.

Many thanks,

Hi there,

I've recently made the move to Windows 11, and since then I've been having loads of issues with firefox hanging and crashing. I've been able to correct the issue for about a week at a time by clearing my startup cache, but I did so incorrectly recently and it corrupted my profile, resulting in the need to create a new default one.

I'm able to launch firefox okay now, but when I try to sync my bookmarks and settings, firefox freezes every time immediately upon login. Is there a way I can sync my settings without using the firefox UI in order to circumvent the crashing issues present in the UI?

I recently upgraded from Windows 10 to Windows 11. I was under the impression that my bookmarks would be saved to my Mozilla account and I could then log in on the new computer and the bookmarks would come over also. Is this accurate or will I have to go about recovering my bookmarks a different way?

As of now when I log into Mozilla I get a message at the top saying "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. I clicked Learn more and tried the troubleshooting options, but no luck in fixing the message or issue. Thanks for your help.