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Hi! I like to use Firefox, but since yesterday it started not showing/opening creativelive.com I only can visualize it in Chrome.

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I spend a lot of time on the site creativelive.com and I like using Firefox, but it stopped opening the site. I can only visualize the site in Chrome. How can I get back on using Firefox?

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Hi,

Can you try to clear the cache and see if that changes anything?

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It did not help. Is there anything else I can do?

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Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.