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Add-on compatibility check won't stop. Last time it was at 14 minutes before I stopped it.
That's pretty much it. When I try to open Firefox, the Update window pops up and it says "Checking your add-ons for compatibility with this version of Firefox", and then "This may take a few minutes". The last time I timed it, it was at 14 minutes before I canceled it to try something else.
All Replies (6)
I did download and reinstall Firefox to try to fix this; didn't work.
And I'm unable to open Firefox to change it to Safe Mode BECAUSE MY PROBLEM IS THAT FIREFOX WON'T OPEN.
Anyway, I'm having a blast figuring out how to use Chrome and trying to remember all my bookmarks. Awesome.
It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
New files will be created when required.
See "Corrupt extension files":
If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search Bar to check if there is a compatibility update available.
If this hasn't helped then also delete the addons.json and addons.sqlite file.
You can also try to delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value.