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Why when I go to a Home Page (CNN) and am logged in automatically, I still get prompted by Software Security Device for master password when click on link?

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  • Freagra is déanaí ó shirleyone

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When I go to a Home Page (CNN) and am logged in automatically, I still get prompted by Software Security Device for master password when click on link on the page as soon as the new one comes up in a new tab. FF 26.0 It started happening 12/24 in the evening.

    1.  I have switched to FF 24.0 and back to see if that cured it.  No
    2.  I checked to see if maybe it was the CNN address on my General tab in Options.  No
    3.  I and went to the security tab to see if I showed it as an exception to warn me when site try to install add-ons.  No that didn't work.
When I go to a Home Page (CNN) and am logged in automatically, I still get prompted by Software Security Device for master password when click on link on the page as soon as the new one comes up in a new tab. FF 26.0 It started happening 12/24 in the evening. 1. I have switched to FF 24.0 and back to see if that cured it. No 2. I checked to see if maybe it was the CNN address on my General tab in Options. No 3. I and went to the security tab to see if I showed it as an exception to warn me when site try to install add-ons. No that didn't work.

All Replies (6)

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Details like websites remembering you (log you in automatically) are stored in a cookie.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history": Cookies > Show Cookies

So as long as you have this cookie then you do not have to enter the Master Password, but as soon as you enter a web page where you have stored a name and password then Firefox will prompt for the Master Password.

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I went to:

  • Bulleted list itemTools > Options > Privacy > Firefox will: "Use custom settings for history": Cookies > Show Cookies

I checked and CNN.com is in there with several cookies and I am still getting asked with I click on a link on the CNN home page to provide my password for software security device? I am not kidding. I have checked everything I can think of and it's driving me crazy!!  :-)

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The CNN page has a login form (id=cnnConnectFormLogin) that might get triggered for some reason.

There are a lot of iframes on the cnn.com page, some link to Facebook.
So it could be possible coming from one of these iframes if you have a login saved from pages in an iframe.

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I checked the CNN sign in area and it shows me signed in. Even on the pages where I get the FF Software Security Device popup for master password. That is what freaked me out in the beginning.

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Thank you so much for working with me on this. Here is what I did to narrow the problem to I think "it's CNN's problem:

  • Changed my home page.
  • Clicked on a link - immediately went to another tab and no window appeared requesting FF password.
  • Changed back to CNN and sure enough, when clicked on link went to new tab and immediately FF asked for password again.

Letting CNN know about it. Thanks again, Cor-el!

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Thank you so much for working with me on this. Here is what I did to narrow the problem to I think "it's CNN's problem:

  • Changed my home page.
  • Clicked on a link - immediately went to another tab and no window appeared requesting FF password.
  • Changed back to CNN and sure enough, when clicked on link went to new tab and immediately FF asked for password again.

Letting CNN know about it. Thanks again, Cor-el!