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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

all url's stuck connecting. uninstalled and reinstalled no help. deleted parental lock file, no help

  • 4 fhreagra
  • 8 leis an bhfadhb seo
  • 415 views
  • Freagra is déanaí ó patrickmc

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I have been using FF for over 2 years. Suddenly 2 days ago it will not load any web sites. Just get stuck in connecting. no error messages. Tried to upgrade. No help. Uninstalled (keeping user info). Re-installed. Still have same problem. Read through your help. Deleted parental lock file, no help

All Replies (4)

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hello weswitt, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions: Fix problems connecting to websites after updating Firefox

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Forgot to mention. I have no problem viewing all sites with Chrome and IE

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Windows firewall and Norton firewall are off ( they were already off) I also have ran Norton and Malwarebyte and have no viruses.

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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you. Patrick