Recent answers to after latest update wmp plugin is missing in add-ons, but is still correct installed. Reinstalling wont work. What can i do?https://support.mozilla.org/ga-IE/questions/9557032013-08-29T10:40:50-07:00I'm locking this thread since the original question was posted almost five months ago (April 6 2013)2013-08-29T10:40:50-07:00AliceWymanhttps://support.mozilla.org/ga-IE/questions/955703?page=3#answer-474443<p>I'm locking this thread since the original question was posted almost five months ago (April 6 2013) and has been solved.
</p><p>This thread contains all of the information needed to solve the problem, including a Firefox Support article, <a href="/en-US/kb/windows-media-or-other-plugins-stopped-working" rel="nofollow">Windows Media or other plugins stopped working after Firefox update</a> .
</p>Hi firefuxxx, Mozilla changed a folder location and provided an optional setting to keep checking th2013-08-29T07:51:36-07:00jscher2000https://support.mozilla.org/ga-IE/questions/955703?page=3#answer-474391<p>Hi firefuxxx, Mozilla changed a folder location and provided an optional setting to keep checking the old location. I don't remember why it was made optional, it certainly would have made life easier if it were turned on by default. Anyway, the change had nothing to do with a desire to break any plugins.
</p><p>The problem, as you can see from reading this thread, is that there wasn't a clear explanation of this change early enough, so the initial troubleshooting wasn't effective. If only someone had issued a memo!! Today, the closest thing to a memo is the following support article, and there's no need to leak it: <a href="/en-US/kb/windows-media-or-other-plugins-stopped-working" rel="nofollow">Windows Media or other plugins stopped working after Firefox update</a>.
</p>this is totally a mozilla firefox issue. saying otherwise is simply pusillanimous ...anybody with ha2013-08-29T06:46:38-07:00firefuxxxhttps://support.mozilla.org/ga-IE/questions/955703?page=3#answer-474372<p>this is totally a mozilla firefox issue. saying otherwise is simply pusillanimous ...anybody with half a brain can figure out that this plugin was accidentally on purpose broken by someone at mozilla. I am sure there are a number of memos floating around mozilla instructing its minions how to lie to people about this, which is shameful....so much for open source integrity......more like open sores.....at least at mozilla
</p>Hi groucho3, Mozilla maintains a separation between Firefox and proprietary/patented code (like Flas2013-05-27T07:09:59-07:00jscher2000https://support.mozilla.org/ga-IE/questions/955703?page=3#answer-440343<p>Hi groucho3, Mozilla maintains a separation between Firefox and proprietary/patented code (like Flash and Windows Media Player). Might be a philosophical or a financial issue, I'm not sure. Either way, I suspect that bundling in plugins is unlikely in the near future.
</p>Microsoft will not issue a new WMP plug-in for Mozilla Firefox because it views Firefox as a competi2013-05-27T06:42:10-07:00groucho3https://support.mozilla.org/ga-IE/questions/955703?page=3#answer-440340<p>Microsoft will not issue a new WMP plug-in for Mozilla Firefox because it views Firefox as a competitor to its Internet Explorer. Mozilla seems to have *purposely* disabled the WMP plug-in in Firefox 21. Other browsers like Google Chrome incorporate WMP and you don't need to install any plug-ins as in Firefox. Mozilla should do the same because many online videos only play with WMP. Thanks.
</p>Hi nhcatsteve, I think another, more forward-looking option would be to change the code you use in y2013-05-22T11:47:28-07:00jscher2000https://support.mozilla.org/ga-IE/questions/955703?page=3#answer-438906<p>Hi nhcatsteve, I think another, more forward-looking option would be to change the code you use in your page to default to the HTML5 audio player, with a fallback to a plugin, whether Flash (presumably the most widely supported), QuickTime, or Windows Media Player.
</p><p>(Of course, I've seen the opposite suggestion also, to fall back to HTML5 if the preferred plugin is not available.)
</p><p>I don't mean to make it sound trivial, since browser support for HTML5 audio is uneven at best. To read about a podcaster's recent experience setting up the native HTML5 audio player with a plugin fallback, check out this blog post: <a href="http://www.hanselman.com/blog/FallbackHTML5AudioTagsForASimpleMP3PodcastAreHarderThanYoudThink.aspx" rel="nofollow">Fallback HTML5 audio tags for a simple MP3 podcast are harder than you'd think - Scott Hanselman</a>. If desired, you can get a Flash MP3 audio player from this WordPress plugin: <a href="http://wpaudioplayer.com/" rel="nofollow">http://wpaudioplayer.com/</a> (MIT License).
</p>I did this,
Double-click plugins.load_appdir_plugins to change it's value to True.
And then the pl2013-05-22T11:27:15-07:00Biddiehttps://support.mozilla.org/ga-IE/questions/955703?page=2#answer-438905<p>I did this,
Double-click plugins.load_appdir_plugins to change it's value to True.
And then the plugin showed in my plugins window. Now I tested it at <a href="http://ce.uwex.edu/techsupport/windowsmediatest.aspx" rel="nofollow">Windows Media Test</a>
Got popup saying "VLC Media plugin crashed. Then disabled vlc plugin, wolla now it works fine.
In my case I will have to uncheck the windows media associations before enabling vlc again.
</p>Yes. All search engines installed in the browser\searchplugins folder will automatically appear in a2013-05-22T08:46:54-07:00cor-elhttps://support.mozilla.org/ga-IE/questions/955703?page=2#answer-438846<p>Yes. All search engines installed in the browser\searchplugins folder will automatically appear in a new profile. For an existing profile you may have to delete the search.json file in the Firefox profile folder to reset the search engines to the default and make Firefox pick new search engines.
</p>
<ul><li><a href="http://kb.mozillazine.org/Profile_folder_-_Firefox" rel="nofollow">http://kb.mozillazine.org/Profile_folder_-_Firefox</a>
</li></ul>Hello Corel. Thank you for the response. Is the browser/plugins folder at C:\Program Files (x86)\Mo2013-05-22T07:57:23-07:00jessbeehttps://support.mozilla.org/ga-IE/questions/955703?page=2#answer-438833<p>Hello Corel. Thank you for the response. Is the browser/plugins folder at C:\Program Files (x86)\Mozilla Firefox\Plugins? I do see the wpm file there. Does that mean it won't go away the next time there is an update or I reset firefox.
If not please list step by step instructions for how to copy the plugin files to the browser\plugins folder as you recommend, or refer us to the article that does.
I was able to follow your post of May 17 up to the point where you got to the search box, but got lost when you started talking about preferences.. Thank you.
</p>If you would have to reset Firefox for some reason then you lose pref settings saved in the prefs.js2013-05-21T15:41:31-07:00cor-elhttps://support.mozilla.org/ga-IE/questions/955703?page=2#answer-438626<p>If you would have to reset Firefox for some reason then you lose pref settings saved in the prefs.js file like this one, so you will have to change this pref once again. If you would copy the plugin files to the browser\plugins folder then they will always be found and you won't have to remember which pref to change.
</p>Corel's solution on 5/17/2013 at 5:45 PM is correct but here might be an easier way after you get to2013-05-21T14:21:39-07:00jessbeehttps://support.mozilla.org/ga-IE/questions/955703?page=2#answer-438610<p>Corel's solution on 5/17/2013 at 5:45 PM is correct but here might be an easier way after you get to the search box.
1. In search box type in plug ins When list appears find "plugins.load_appdir_plugins
2 Double-click plugins.load_appdir_plugins to switch its value from false to true.
This will take effect after you restart Firefox.
</p>Hello Corel: The Ghacks article sets forth the solution we have come to here. It also says "It is p2013-05-21T13:01:34-07:00jessbeehttps://support.mozilla.org/ga-IE/questions/955703?page=2#answer-438578<p>Hello Corel: The Ghacks article sets forth the solution we have come to here. It also says "It is preferred though to move the plugins into the new folder instead." Wouldn't all this be solved if firefox moved the plug ins into the new folder for its users? Is this possible? I and many others don't feel confident moving things into folders.
</p>I finally fixed it by removing the old plug in using the installation wizard and the re installing 2013-05-21T12:42:55-07:00jessbeehttps://support.mozilla.org/ga-IE/questions/955703?page=2#answer-438571<p>I finally fixed it by removing the old plug in using the installation wizard and the re installing windows media player. I had to do this after changing the value to true, and still not having firefox find the old plug in which was working before the last update. So for me it was a two step process:
1. Change value to true using about:config 2. Removing and re installing the plug in.
</p>This is is not caused by fixing a security issue, but part of separating browser and platform resour2013-05-21T12:12:05-07:00cor-elhttps://support.mozilla.org/ga-IE/questions/955703?page=2#answer-438566<p>This is is not caused by fixing a security issue, but part of separating browser and platform resources for the metro version and has caused some files and folders to get moved to the browser folder.
</p>
<ul><li><a href="http://mike.kaply.com/2013/04/24/major-changes-coming-in-firefox-21/" rel="nofollow">http://mike.kaply.com/2013/04/24/major-changes-coming-in-firefox-21/</a>
</li><li><a href="http://www.ghacks.net/2013/05/15/why-you-may-have-lost-access-to-plugins-or-extensions-in-firefox-21/" rel="nofollow">http://www.ghacks.net/2013/05/15/why-you-may-have-lost-access-to-plugins-or-extensions-in-firefox-21/</a>
</li></ul>
<ul><li>Bug 755724 - (metro-build) Split platform and app resources up so that they can be loaded individually
</li></ul>
<p><i>(please do not comment in bug reports: <a href="https://bugzilla.mozilla.org/page.cgi?id=etiquette.html" rel="nofollow">https://bugzilla.mozilla.org/page.cgi?id=etiquette.html</a>)</i>
</p>I agree with nhcatsteve. I have same problem, tired fix, and it didn't work.
Way too complicated. 2013-05-21T09:51:12-07:00jessbeehttps://support.mozilla.org/ga-IE/questions/955703?page=2#answer-438536<p>I agree with nhcatsteve. I have same problem, tired fix, and it didn't work.
Way too complicated. We had WPM before the update, now it is gone and we can't get it back. The only way to listen to conferences using windows media player is to use another browser.
I can see why people are upset. We had a working WPM, we did nothing, now it isn't working and we can't get it to work. We tried downloading the approved plug in from microsoft using the approved download wizard, and the plug in didn't down load. We tried going deep into the workings of windows and risked voiding our warranty to follow the approved firefox fix and it didn't work. The only thing that works is using another browser. There is no way a business like a radio station can get all its customers or listeners to make changes using about:config. That may be all right for a individual user, but not for a business with many users. People running firefox need to understand that a browser is not a holy grail, it is just a way to get to a website, and if after you get to the website using the browser prevents you from using the website, the browser is useless. It doesn't matter if you get there a half second faster, if you can't do what you need to do at the web site. You just use another browser that does the job even if it doesn't have as many features. As they told Charlie Parker after he showed up six hours late: somebody else who can can't play as good, but who showed up and did an adequate job got the work.
</p>Hello Feer56: The fix didn't work for me. I changed the value to true as set forth in the article y2013-05-21T09:44:48-07:00jessbeehttps://support.mozilla.org/ga-IE/questions/955703?page=2#answer-438534<p>Hello Feer56: The fix didn't work for me. I changed the value to true as set forth in the article you recommend, restarted the computer and firefox, checked to see value was still set to true, and I can't use windows media player or get the plug in for WMP to appear in my list of plug ins.
</p>I have same problem, Can t hear conference calls that require media player and the plug in has disa2013-05-21T09:40:58-07:00jessbeehttps://support.mozilla.org/ga-IE/questions/955703?page=2#answer-438532<p>I have same problem, Can t hear conference calls that require media player and the plug in has disappeared. I tried changing to true and was successful in changing it, but still the plug in is not in my list of plug ins. Used plug in installer from introperablity bridges that was recommended but had some problem in deciding if I needed repair or change and if change, what to change. Net result is that I still don't have wpm plug in working and can't find it.
</p><p>Edited two hours later:: I did the about:config solution by opening a new tab and going from there. I had previously typed about:config in the start box like I did with msconfig, but once I typed about:config in the new tab and followed the instructions I was able to change the value to true. This did not solve the problem. I got help from jscher2000 who suggested I remove the old plug in using the removal button on the installation wizard, and once I did that and then te installed windows media player it showed up on my plug ins and I could hear my conference.
</p>This was changed due to a security issue. You can link your listeners to this article: Windows Media2013-05-20T03:33:17-07:00feer56https://support.mozilla.org/ga-IE/questions/955703?page=2#answer-438097<p>This was changed due to a security issue. You can link your listeners to this article: <a href="/en-US/kb/windows-media-or-other-plugins-stopped-working" rel="nofollow">Windows Media or other plugins stopped working after Firefox update</a>
</p>I'm the systems admin for a small radio station. The following options on this issue I don't consid2013-05-20T02:19:55-07:00nhcatstevehttps://support.mozilla.org/ga-IE/questions/955703?page=2#answer-438060<p>I'm the systems admin for a small radio station. The following options on this issue I don't consider viable:
</p><p>1. Asking all my listeners to change a setting buried deep within firefox.
</p><p>2. Asking them to refrain from updating firefox, until firefox restores compatibility with windows media player activex.
</p><p>3. Firefox developers expecting microsoft (a competitor) to go out of their way and release a new version just to ensure their plugin is still fully compatible with firefox.
</p><p>I regret to report that this disappointing incident is forcing me to wonder if free software is too cheap. Playing mp3 audio is basic functionality... this should have been tested before the update hit the release channel.
</p>You're welcome Brenda.
2013-05-17T11:15:05-07:00cor-elhttps://support.mozilla.org/ga-IE/questions/955703?page=2#answer-437446<p>You're welcome Brenda.
</p>