Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox 18.0, win7, & IE 9 - constant screen freezup, slow i.net speed - everything else working AOK - solution ??

  • 1 freagra
  • 3 leis an bhfadhb seo
  • 8 views
  • Freagra is déanaí ó cor-el

more options

Operating a single DSL line; direct to a desktop PC operating Win Xp. with a parallel feed via wireless router to a Win 7 laptop.

Both PC's operate normally on everything; SW, browsers, web pages, if Firefox is not used with Win 7 on the Laptop.

When Firefox 18.0 is used with Win. 7 on laptop - both PC's show slowness, freezing etc.

Operating a single DSL line; direct to a desktop PC operating Win Xp. with a parallel feed via wireless router to a Win 7 laptop. Both PC's operate normally on everything; SW, browsers, web pages, if Firefox is not used with Win 7 on the Laptop. When Firefox 18.0 is used with Win. 7 on laptop - both PC's show slowness, freezing etc.

All Replies (1)

more options

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.