Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I've updated all of my plugins. Now, HOW CAN I STOP YOUR PLUGIN WINDOW FROM POPPING UP EVERYTIME I OPEN FIREFOX????

  • 4 fhreagra
  • 4 leis an bhfadhb seo
  • 288 views
  • Freagra is déanaí ó michele3b

more options

That's pretty much it. The pop-up plugin window no longer shows anything that needs updating, but it keeps popping up and there is no "don't show me this message again" to click to stop it.

Réiteach roghnaithe

First update to 18 before you do anything else.

A Reset will only remove any extensions you have, nothing else, so if update to 18 doesn't help then you'll have to reset

Read this answer in context 👍 1

All Replies (4)

more options

Please update to Firefox 18.01, then reset. Refresh Firefox - reset add-ons and settings

This will keep the message from appearing :)

more options

It seems I would have to re-install my entire toolbar and bookmarks. Isn't there an easier way to get rid of this popup? Thanks again

more options

Réiteach Roghnaithe

First update to 18 before you do anything else.

A Reset will only remove any extensions you have, nothing else, so if update to 18 doesn't help then you'll have to reset

more options

Worked perfectly--many thanks!!!