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Am unable to use master password, when I try to add one the 'OK' button won't highlight or save it.

Postáilte

I recently uninstalled then reinstalled Firefox but now am unable to use master password. The 'OK' button does not activate, will not save password.

Thank you Marilyn Brann

I recently uninstalled then reinstalled Firefox but now am unable to use master password. The 'OK' button does not activate, will not save password. Thank you Marilyn Brann

Réiteach roghnaithe

It is possible that there is a problem with the key3.db and signons.sqlite files that store the encrypted names and passwords in Firefox.
Rename the key3.db and signons.sqlite files in the Firefox profile folder.
You can add .old to the file names (key3.db.old and signons.sqlite.old) or move them to another folder to make it possible to undo the action.
You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.
If that has worked then you can remove the renamed files that are no longer needed.

See:

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Feidhmchlár

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:16.0) Gecko/20100101 Firefox/16.0

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Réiteach Roghnaithe

It is possible that there is a problem with the key3.db and signons.sqlite files that store the encrypted names and passwords in Firefox.
Rename the key3.db and signons.sqlite files in the Firefox profile folder.
You can add .old to the file names (key3.db.old and signons.sqlite.old) or move them to another folder to make it possible to undo the action.
You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.
If that has worked then you can remove the renamed files that are no longer needed.

See:

It is possible that there is a problem with the key3.db and signons.sqlite files that store the encrypted names and passwords in Firefox.<br /> Rename the key3.db and signons.sqlite files in the Firefox profile folder.<br /> You can add .old to the file names (key3.db.old and signons.sqlite.old) or move them to another folder to make it possible to undo the action.<br /> You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.<br /> If that has worked then you can remove the renamed files that are no longer needed.<br /> See: * "Troubleshooting" in http://kb.mozillazine.org/Password_Manager * http://kb.mozillazine.org/Profile_folder_-_Firefox